About Leap
Leap pricing
Leap does not have a free version and does not offer a free trial. Leap paid version starts at US$298.00/month.
Alternatives to Leap
Leap Reviews for UK Users
Feature rating
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Best CRM For Your Money!!
Excellent or A++
Pros
Easily the best and most customizable CRM for the industry our today. Their app is second to none and the desktop platform makes following jobs a breeze! Plus, grabbing an e-signature right on the contract on the app is cake. No extra app to use
Cons
There really are none, if something arose the team at JP jumped to correct or add it right away.
Alternatives Considered
JobNimbusReasons for Choosing Leap
Price and functionality.Switched From
BuildertrendReasons for Switching to Leap
Having a mobile app was key to our sales staff success and talking to the team at JP sold it.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Add More Features/Uses
I love the customer service you guys provide, and I hope that doesn't change as you expand. The database itself is user friendly, I just see potential for more features
Pros
I love the separation of the production calendar from the staff calendar. The customer contact directory is great, and mainly why I got Job Progress to begin with so we could manage our customers better.
Cons
I think this software could do more. I don't like the graph layouts we are given, I wish we could choose among different kinds of graphs that could help us better visualize our data. I also wish the proposals allowed me to customize the font more so whilst I am making a proposal that has already been merged to a customer. Instead, if I want to fix the font sizing on the proposal I have to exit where I am and edit the template itself and then that edit applies to all future proposals. I just want more flexibility on the customization side. Lastly, I think this program has so much potential to integrate a canvassing segment to it. Maybe integrate with Google maps or another program to create an option for companies to track their canvassers. Right now, I use Google maps to track my canvassers, but it would be great if we could do that all on Job Progress so they also have real time access to where they've gone and what neighborhoods are successful, etc.
Alternatives Considered
AccuLynxReasons for Choosing Leap
Filemaker is computer based, rather than user based, and I wanted the flexibility for everyone to access our customer's information from anywhere. We are also expanding, so I thought a more organized, all-in-one system was necessary to make a successful business shiftSwitched From
Claris FileMakerReasons for Switching to Leap
The price and the separation of staff and productions calendars- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5-Star Excellence
It has been fantastic when needing help from support or our CSM ([sensitive content hidden]) they have all been phenomenal.
Pros
The UI and UX are some of the greatest parts about the applications. The mobile applications are really great when in the field and needing quick support. The programs have been designed to really support the contractor/customer.
Cons
The only thing I would like to see with LeapCRM is just the addition of a call center platform with a calling queue, other than that I think it is a great product.
Response from Leap
Hi Mike! So glad to hear you love Leap CRM's UI and UX. We also are happy to hear that you're satisfied with our CSMs. Happy to provide a better CRM to help empower your business. - The Leap Team
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
BAIT AND SWITCH
Horrible. They sold a product that included GPS tracking. After spending a lot of time and money cancelling current GPS tracker found out that LEAP's tracking system is "in beta" therefore has A LOT of glitches. Didn't even work for the first 3 months. Worked for 2 months then stopped again. They have zero sense of urgency and they're staff has very limited knowledge in what they claim to specialize in.
Pros
The ease of navigating throughout the app.
Cons
Lack of support, unable to provide the services claimed.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Sydney is the best
Ok- more support = happier customer. Would be happier with a real live help with minimal wait times.
Pros
The Reps which basically help me stop looking for other services
Cons
Minimal automation on CRM/ it’s impossible for a business to spend the time setting this up and keep it going (SalesPro and maintain it with out a leapexpert always there ) this makes the customer stick .
Alternatives Considered
ATLAS.tiReasons for Choosing Leap
We still have it , depending how we do we might go back. Moved over for SalesProSwitched From
Housecall ProReasons for Switching to Leap
Customization.Response from Leap
Hi Nick! Thank you so much for the positive review on the Leap platform! We're happy to report that better automation is coming to Leap CRM and is on our roadmap for this year. We appreciate time you took out of your day to make a review. - The Leap Team
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