--- description: Review of Kennel Connection Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kennel Connection | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Kennel Software](/directory/4638/kennel/software) > [Kennel Connection](/software/110343/kennel-connection) # Kennel Connection Canonical: https://www.softwareadvice.co.uk/software/110343/kennel-connection Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/110343/kennel-connection?page=2) > Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment scheduling and more. Professionals can use the dashboard to track the check-in/out timings of pets, view upcoming bookings on a calendar and visualize statistical data in the form of graphs or charts. Save time with features like 2-Way SMS, Text-To-Pay, Automated Reminders, Client Portal with Advanced Online Reservations System, and Integrated Payments Using Kennel Connection, pet groomers can schedule appointments for multiple pets with the same owner, track their medication, feeding or exercise schedules and store clients' information in the database. Managers can configure access permissions for employees, select preferred payment methods and generate commission reports. Other features include reminders, discount management, a self-service portal, online booking, inventory management and barcoding. Kennel Connection can be operated on-premise or hosted in the cloud. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures. > > Verdict: Rated **4.4/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 80 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Software Connection - **Location**: Nazareth, US - **Founded**: 1993 ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: It is also available at $89/mo and $109/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Animal Database - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Backup - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Management - Credit Card Processing ## Integrations (2 total) - QuickBooks Desktop - Swell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Kennel Software](https://www.softwareadvice.co.uk/directory/4638/kennel/software) ## Related Categories - [Kennel Software](https://www.softwareadvice.co.uk/directory/4638/kennel/software) - [Pet Grooming Software](https://www.softwareadvice.co.uk/directory/4633/pet-grooming/software) ## Alternatives 1. [Breeder Cloud Pro](https://www.softwareadvice.co.uk/software/111450/breeder-cloud-pro) — 4.6/5 (79 reviews) 2. [KennelBooker](https://www.softwareadvice.co.uk/software/436577/kennelbooker) — 4.6/5 (77 reviews) 3. [BusyPaws](https://www.softwareadvice.co.uk/software/262499/busypaws) — 4.7/5 (80 reviews) 4. [Pet Manager](https://www.softwareadvice.co.uk/software/111252/pet-manager) — 5.0/5 (62 reviews) 5. [Paw Partner](https://www.softwareadvice.co.uk/software/111597/paw-partner) — 4.8/5 (61 reviews) ## Reviews ### "Super efficient software for running my pet business" — 5.0/5 > **Cathi** | *23 January 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The scheduling and client/pet information are easy to find, easy to enter, easy to update, easy to understand. The day care or boarding calendar is easy to read. The ability to seperate day care from boarding or add it to a boarding booking is the best system I have found. I have demo'd all the other systems and this is the only one that works for my business. > > **Cons**: The billing section could be a bit simpler to use and understand. There are a couple of ways to do the same thing and that is confusing for new employees when training. > > Kennel Connection support has been the best. They respond quickly and get the job done. I don't need support that often but when I do I need it done with no hassles. ----- ### "Very Happy with Kennel Connection" — 5.0/5 > **Drea** | *3 October 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The number one feature that I like the most is the Customer Service. But I also like the Live Access because it makes working remotely so mush easier. And then I realized how much time the Online Reservation System saved me. Wow. > > **Cons**: I wish that the Live Access system would add more modules, such as Training; and add more functionality to the invoicing/credit card aspects of the software. > > I am very happy with the Kennel Connection Software. I’ve been a happy customer since 2013, even when I was only utilizing the desktop version. But the real game-changer for my business is the Live Access/Online Reservations System. It has saved me a lot of time that I used to devote to scheduling and bookkeeping, which as a single-person operator is huge. But most of all, I am extremely happy with their Customer Service. Knowing that I can call and have brainstorming ideas and questions answered regarding how I’m using their software to the best of its abilities and my own needs really makes it so much better. ----- ### "over priced poor service too many glitches no user friendly below 1 star" — 1.0/5 > **Ginger** | *2 June 2017* | Recommendation rating: 0.0/10 > > **Pros**: The best service I received from this company was when I purchase it. After that I had to make a months in advance appointment to be taught the system. As a groomer who takes appointments by the week I do not know my schedule that far in advance and they want to do business with you in the middle of the work day. run far away and to make things worse I paid too much money thinking I got a complete system. Because I was not trained I use barely any of it plus to make things worse ti has glitches that has errors that just shut the whole thing off. I was promised a lot and did not get it after paying a ridiculous price and to get more I had to pay another more money as a groomer it is not like I have that much money to waste on a company with such poor customer service > > **Cons**: over priced horrid customer service constant emails to pay them more money I am on here to find a better service for when I move and open my boarding kennel and it will not be kennel connection . > > it is an electronic client card I could have used a free program to do the same ----- ### "Kennel Connection Review" — 5.0/5 > **Jessica** | *18 April 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Kennel Connection has an extensive variety of reports that meet our business needs including various pet reports and financial reports. The new Live Access has given our customers the ability to create their own accounts and conveniently submit reservation requests greatly reducing the number of phone calls we receive. > > **Cons**: That the version updates were a little complicated ----- ### "Kennel Connection review- Happy Campers Pet Lodge" — 5.0/5 > **Rebekah** | *11 March 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very professional, and we love the integration with card processing/Clover. We love the customer service\! > > **Cons**: Still wishing for an App\! We like everything else\! > > We love it\! We are still learning all the features and encouraging our customers to use the Live Access- but we are loving all the things we are learning and using and it is really coming together\! ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/110343/kennel-connection?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/110343/kennel-connection) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data