---
description: Review of Poket Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Poket | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Poket](/software/110013/poket)

# Poket

Canonical: https://www.softwareadvice.co.uk/software/110013/poket

> Poket is an all-in-one digital customer rewards solution that helps businesses across various industries acquire and retain customers in a cost-effective way. With Poket, merchants can set up any combination of loyalty reward program from 9 types of loyalty program types and 6 types of e-vouchers tailored to suit their business requirement. Merchants can set up promotional rules for automated campaigns based on customers’ spending habits, loyalty balances or campaign performance. The solution has features such as referral automation, social media sharing rewards, targeted marketing automation, gamification, pull back lapsed customers and more.


Businesses can transact using customer's mobile number, email or even an application and can manage everything via the store access login. Merchants can connect with customers via mobile push notifications or SMS. Merchants can also download Poket Business app built for both Android and iOS.


It also comes with a Poket Rewards App for customers that allows them to manage and track their rewards, store e-cards and e-vouchers and refer friends.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Poket
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free Forever : $0
Strong : $15/user/month
Mighty : $29/user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Singapore

## Features

- API
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Client Portal
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Templates
- Email Marketing
- Engagement Tracking
- Gamification
- Gift Card Management
- Loyalty Cards

## Integrations (2 total)

- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Customer Loyalty Software](https://www.softwareadvice.co.uk/directory/4383/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.co.uk/software/105459/guusto) — 4.9/5 (3445 reviews)
2. [RepeatMD](https://www.softwareadvice.co.uk/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.softwareadvice.co.uk/software/324113/kangaroo) — 4.9/5 (249 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.uk/software/278379/gift-card) — 4.8/5 (37 reviews)
5. [Boomerangme](https://www.softwareadvice.co.uk/software/501190/Boomerangme) — 4.8/5 (43 reviews)

## Reviews

### "good value for money, gets the job done" — 5.0/5

> **Verified Reviewer** | *29 May 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Good pricing, great support and they are willing to improve and customize based on your needs
> 
> **Cons**: still room for improvement ,especially with the sms credit reload

-----

### "Superb Customer Loyalty Programs" — 5.0/5

> **Ashraq Anant** | *24 June 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Punch Rewards Card. Allows me to easily create, manage, or merge Loyalty Programs. Really superb. Love it.
> 
> **Cons**: Maybe Poket can provide more then one loyalty programs card with the Mighty subscription plan.
> 
> Poket help my business to record my shop revenue regularly. Seeing how well my shop and business meeting the goals for each loyalty programs and campaigns been very helpful for me to understand whether my business doing well or not. Thanks Poket.

-----

### "Support from Poket" — 3.0/5

> **Rajadurai** | *9 July 2021* | Automotive | Recommendation rating: 6.0/10
> 
> **Pros**: The features that has all the vouchers in the App and redemption process.
> 
> **Cons**: Glitch in the reporting system. Often need to send for support request.
> 
> Good.

-----

### "5 star review\!" — 5.0/5

> **Adrian** | *27 May 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and setup. User interface is easy.
> 
> **Cons**: User portal can be better in terms of layout

-----

### "Poket for our restaurant customers" — 4.0/5

> **JL** | *3 November 2020* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Affordable for the company, simple point system for my loyal customers
> 
> **Cons**: because of our company needs, we had to add-on more functions along the way

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/110013/poket)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-loyalty/poket-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/110013/poket> |
| en-GB | <https://www.softwareadvice.co.uk/software/110013/poket> |
| en-IE | <https://www.softwareadvice.ie/software/110013/poket> |
| en-NZ | <https://www.softwareadvice.co.nz/software/110013/poket> |
| fr | <https://www.softwareadvice.fr/software/110013/poket> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Software Advice helps businesses in the UK find the best software with confidence. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.uk","url":"https://www.softwareadvice.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Poket","description":"Poket is an all-in-one digital customer rewards solution that helps businesses across various industries acquire and retain customers in a cost-effective way. With Poket, merchants can set up any combination of loyalty reward program from 9 types of loyalty program types and 6 types of e-vouchers tailored to suit their business requirement. Merchants can set up promotional rules for automated campaigns based on customers’ spending habits, loyalty balances or campaign performance. The solution has features such as referral automation, social media sharing rewards, targeted marketing automation, gamification, pull back lapsed customers and more.\n\n\nBusinesses can transact using customer's mobile number, email or even an application and can manage everything via the store access login. Merchants can connect with customers via mobile push notifications or SMS. Merchants can also download Poket Business app built for both Android and iOS.\n\n\nIt also comes with a Poket Rewards App for customers that allows them to manage and track their rewards, store e-cards and e-vouchers and refer friends.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eec8627d-2fa3-4cfb-a525-e8486a93ad84.png","url":"https://www.softwareadvice.co.uk/software/110013/poket","@id":"https://www.softwareadvice.co.uk/software/110013/poket#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.co.uk/software/110013/poket#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/4383/customer-loyalty/software","@type":"ListItem"},{"name":"Poket","position":3,"item":"/software/110013/poket","@type":"ListItem"}]}]}
</script>