---
description: Review of RAPID Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: RAPID | Reviews, Pricing & Demos - SoftwareAdvice GB
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# RAPID

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> ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. &#10;&#10;&#10;The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.&#10;&#10;&#10;The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. &#10;&#10;&#10;It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.
> 
> Verdict: Rated **4.4/5** by 149 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 149 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ACOM
- **Location**: Long Beach, US
- **Founded**: 1983

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing Details**: Pricing starts at $199/month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management
- Confirmations/Reminders
- Customisable Templates
- For Chiropractors
- HIPAA Compliant
- Healthcare Compliance
- Inventory Management
- Multi-Location
- Outcome Assessment Tools
- Patient Management
- Patient Records Management
- Reporting & Statistics
- SOAP notes

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software)

## Related Categories

- [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software)
- [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software)
- [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software)
- [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software)
- [Chiropractic Software](https://www.softwareadvice.co.uk/directory/17/chiropractic-emr-billing-software/software)

## Alternatives

1. [ChiroTouch](https://www.softwareadvice.co.uk/software/1186/chirotouch) — 4.0/5 (1084 reviews)
2. [Genesis Chiropractic Software](https://www.softwareadvice.co.uk/software/2724/genesis-chiropractic) — 4.5/5 (310 reviews)
3. [ChiroHD](https://www.softwareadvice.co.uk/software/120856/chirohd) — 4.8/5 (132 reviews)
4. [ChiroUp](https://www.softwareadvice.co.uk/software/412002/chiroup) — 5.0/5 (82 reviews)
5. [ChiroFusion](https://www.softwareadvice.co.uk/software/48297/chirofusion) — 4.7/5 (589 reviews)

## Reviews

### "Billing Service" — 4.0/5

> **Cortney** | *15 March 2019* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: I love my biller.  Lashon usually goes above and beyond.
> 
> **Cons**: I have gone mostly cash practice, and no longer need help billing.  So i quit the expensive service. They now want to train me to use the services I already have.  They keep coming up with things to charge for "to make your life easier."  I want more money.  Not more services.  Now that I am getting out of the billing service, My biller doesn't take our calls or emails.
> 
> The Documentation software is good.  It is expensive for what you get.  And it takes more than 30 seconds a patient.  But it is easy to learn, and it is quicker than most programs.  The billing service, if you ever think you will go cash, do that instead of adding the billing service.  Getting out of the billing part is too tedious\!

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### "Ease of Use for All Aspects of Practice" — 5.0/5

> **Norman** | *16 July 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Reports and daily notes are easy to create in very little time. Reports and daily notes are customizable by the user themselves. Not dependent on software company for most changes wanted. Billing is electronic or paper, fast and easy for both staff and doctor. Patient management is easy with the scheduler. Many options including text and e-mail reminders. Unlimited types of reports are available and can be custom tailored by the office staff (this is a little complicated but can be done with a little database experience).
> 
> **Cons**: I honestly can not think of a negative comment about this software from the doctor or staff stand point. Occasionally we loose connectivity, but servers and hardware sometimes fail. There is no control over it. When it does happen it is fixed quickly then business as usual.
> 
> Fast and easy record keeping. Not in office all night long with notes. Lately marketing the patient base has become a priority. The lists that can be produced for this purpose makes it easy.

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### "Great PM software" — 5.0/5

> **Renee** | *28 November 2018* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Easy and functional program. Not much set up required and if so it is so simple to do. Transparency with clearing house easy access to ERA and worked claims tracking
> 
> **Cons**: Does not specialize in medical facilities and has yet to be Macra compliant doesn’t come with PTWeb which would make it icing on the cake\!
> 
> Overall I prefer this software over Kareo or Athena\!

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### "Love the Rapid Doc & Rapid PM Programs" — 4.0/5

> **Todd** | *26 February 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The SOAP notes and narrative report writing program is easy and intuitive to use. You can easily make customizations and changes to the program in real-time.  It makes creating narrative reports and daily treatment (SOAP) notes fast and easy to do and it communicates with the practice management software and ties my treatment in with the medical billing codes.&#10;&#10;Using their cloud-based service enables me to finish work from home and to bring my laptop with me when doing house calls&#10;&#10;I do not use the ACOM medical billing services.
> 
> **Cons**: There's no smartphone app for easy scheduling of patients outside of office hours or if I ever need to check my next day's schedule while out of the office.
> 
> I'm a big fan of Acom's Rapid Doc and Rapid PM software.&#10;&#10;I do not use their billing services so I cannot speak to that.

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### "Great Chiropractic Software" — 5.0/5

> **Crissy** | *27 July 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The best feature about the software is the customer support when needed.  \[SENSITIVE CONTENT HIDDEN\] has been AWESOME\!  We have had the software since 2007 but thought we should tryout Chirotouch to see if it will be better suited for documentation.  We went through 2-4 weeks of training had everything set up and decided that really Acom was just as good if not better than Chirotouch.  We had issues with Chirotouch doing what we felt like we were sold on.&#10;We then decided to stick with Acom.  I'm so glad we did.  They have been great trying to get us set up with the patient kiosks.  I would recommend them to any Chiropractic office looking for user friendly software.
> 
> **Cons**: I have not found any cons to the software
> 
> Acom has been great for our practice.  We are going to start using the patient kiosks for our new and re-exam patients.  I am excited to see how this will make the doc's notes less time consuming.  \[SENSITIVE CONTENT HIDDEN\] has been great from the very beginning and \[SENSITIVE CONTENT HIDDEN\] has also been a fantastic addition to their team.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1099/acom-health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/1099-RAPID/> |
| en-AU | <https://www.softwareadvice.com.au/software/1099/acom-health> |
| en-GB | <https://www.softwareadvice.co.uk/software/1099/acom-health> |
| en-IE | <https://www.softwareadvice.ie/software/1099/acom-health> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1099/acom-health> |
| fr | <https://www.softwareadvice.fr/software/1099/acom-health> |

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