About Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are. Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more! Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). And the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.
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Connecteam pricing

Connecteam has a free version and offers a free trial. Connecteam paid version starts at US$29.00/month.

Starting Price:
US$29.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Connecteam

Connecteam Reviews for UK Users

Feature rating

Value for Money
4.8
Functionality
4.7
Ease of Use
4.7
Customer Support
4.9
5 reviews of 326 View all reviews
Anders
Anders
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2023

Fantastic time clock software with a ton of extra features

We have saved time for the administration. We have gotten more clarity over our spend hours. Employees have gotten a better information and news overview. Employees have gotten a greater insight and clarity of hours. I could go on with all the extra benefits we have found using this software.

Pros

It is hard to summarize. The software covers so many different platform uses. We primarily use it for time clock features but we get so many extra possibilities presented: - tracking of incident reports- Easy communication platform for important news, updates etc. - HR tracking of skills and courses- Travel expenses- Task management- Etc-

Cons

Sometimes it is hard to find the correct way to setup a feature or function because there is a settings tab under each function.

Alternatives Considered

Time Tracker and Planday

Reasons for Choosing Connecteam

It was easier to use and cheaper.

Reasons for Switching to Connecteam

It has better prices and have a lot more work features.

Response from Connecteam

Andres! Thank you so much for your amazing review! It's great to know you are happy with Connecteam and find it efficient for your business!

Connecteam is an all-in-one platform. It means that it suppose to replace multiple tools businesses need to manage their team and have them all under one roof.

What makes Connecteam different than other software, is the capability to build the app exactly to your needs, meaning activating and paying only for the things you actually need. That way, you're not being overwhelmed and not paying for stuff you don't need at the moment or at all!

Because of that approach, each product in the platform has its own set of UI, capabilities, and settings options. And, of course, you have the main settings menu for all general options :)

Hoped that helped clarify why things are built the way they are :)

Thanks again for your review!

Replied 08/02/2023
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 16/05/2023

Schoolhouse IT Review

Overall I am extremely satisfied with the app. We have been able to transfer several of our processes to the app.

Pros

The ease of using the time clock has been extremely helpful. We have been transitioning from using Google Sheets for time tracking and paper records for expense reports. The Forms option for digital record keeping has made the expense reports very easy and exceptionally convenient.

Cons

Automatic break transitions from Paid to unpaid after a time threshold would be great.I have run into issues with the built in camera feature in Forms.Having a way to break out vacation time and Holiday time together into different categories of PTO would be nice.Having a log of changes made to the timesheets for visibility and accountability would be extremely helpful.Setting dates to automatically give paid Holidays would be very convenient.

Response from Connecteam

Thank you so much for your review!
We would be happy to address some of the things you've mentioned here: (1) In PTO, you can create policy types (i.e. categories) and under each of them you can create as many policies as you need with different names, rules, and assignees. (2) Under each timesheet, there are blue and orange dots that automatically explain what changes or edits have been made in that timesheet, by who, and when. If you refer to a general audit page for all edits in the timesheets, that's a great idea we'll pass forward to the product team. (3) Setting automated dates for holidays is on our roadmap already :)

As for the automated transition of breaks and an issue with the camera in Forms - did you contact us regarding these two? If not, please reach out to me personally at [email protected] so we can connect and help.

Thank you!

Replied 17/05/2023
Verified Reviewer
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
1
Ease of Use
2
Customer Support
3

2
Reviewed on 09/12/2022

Disappointed with the app after 14 months - issues are never-ending

Terrible experience, I wish we never used the software

Pros

Good design, friendly customer service, courses and updates work well

Cons

We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.

Response from Connecteam

Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at [email protected] and I'll reply back immediately. Thank you again ����

Replied 14/12/2022
Faith
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/04/2023

The UPS Store

Excellent, the support team is always available and can assist me with what I need.I would highly recommend this to any other companies, hence why we agreed to film the advertisement.

Pros

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Cons

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

Response from Connecteam

Thank you so much for recommending Connecteam, Faith :)

We truly appreciate your willingness to help us spread the word about how Connecteam helps businesses with a majority of employees that do not sit in front of a desk, to better communicate and operate their day-to-day :)

As for improving the ability for users to accept multiple shifts at once, and making a better scheduling experience for admins in the mobile app - we completely agree and already have plans for those areas.

Thanks again for everything :)

Replied 13/06/2023
Natalie
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 21/04/2023

Pleased with the product

My team was hesitant to use Connecteam but it was so easy to learn! I love that I have access to it on my phone & computer - it really keeps me organized and I can easily stay on top of everything that is going on. Before, things would pile up quickly and communication wasn't as efficient as it is now. Any problem I encounter is QUICKLY addressed by customer service representatives!

Pros

Every feature we use has streamlined and organized my team for the better. The customer service is excellent and the ease of using the app & website is so simple! I really appreciate the videos on each feature - I much prefer learning it on my own and then sharing the videos with my team to help them become more efficient as well.

Cons

I wish there could be a combo package. While I primarily use Connecteam for "Operations" it would be nice to have some more than the free options in HR.

Alternatives Considered

monday.com

Reasons for Choosing Connecteam

This was cheaper and gave us more options. I also like that I didn't need to "build" it - the structure was already there and all I needed to do was adjust it to our needs.

Switched From

monday.com

Response from Connecteam

Thank you so much for recommending Connecteam! We're happy to hear you're able to get more with Connecteam, all from the same place :)

Our Hubs are already extremely low-priced compared to other solutions in this class, but if you'd like a discount, we can talk :) Please contact me personally at [email protected] so I can assist you as quickly as possible. Thanks again!

Replied 28/04/2023

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