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About Sevocity
Sevocity is a cloud-based medical solution best suited to practices seeking a very customizable EHR. The system includes unlimited customization services, unlimited personalized training, and US-based live telephone support 24 hours a day, 365 days a year.
Sevocity is currently used by practices ranging from 1 to 100 providers in over 30 different specialties. Sevocity comes with pre-built specialty content plus unlimited customization to create templates, a favorites list, and workflow unique to each practice and even each provider. Sevocity Premier includes practice management/billing functionality; however, Sevocity EHR is also offered with a free bi-directional interface to any PM/billing system.
Sevocity is ONC 2015 Edition compliant, and many EHR features are included at no additional monthly charge - including ePrescribing (including EPCS), secure DIRECT email, customizable content, automatic updates to new releases, MIPS reporting, and E&M coding calculator.
Sevocity pricing
Sevocity does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Sevocity Reviews for UK Users
Feature rating
5 reviews of 177
View all reviews
Amanda
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 14/08/2018
Love this EHR!!!
After just a couple of weeks my staff has transitioned with little frustration. A very nice change from eclinicals. We have used Athena and Eclinicals and for a small practice Sevocity by far blows them out of the water. the minor cons are nothing compared to the benefits and US based customer service we have received. Don't underestimate this small company.
Pros
I love the ease of use and the simplicity. It gets rid of all the unnecessary clicks and other things that complicate other EHRs. My charting is faster and I love the easy customization.
EASY CUSTOMIZATION.
Nice lab interface.
Ordering made simple.
Patient portal nice and not overally complicated.
Minimal menus. Won't get lost in a sea of menu options.
Staff loves it.
Staff doesn't complain.
Well laid out.
I love the RCopia interface for eprescriping.
Cons
1.Can only open one encounter type at a time. They are addressing this now, hoping this won't be an issue soon.
2. ICD10 search not great but a quick google search will find it if you can't find it immediately on theirs. I foresee this being corrected in the future. I just add them to my favorites as I have to look them up so there are fewer and fewer each day to look up.
Otherwise I have not found anything else I dislike.
Debbie
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 04/05/2021
Sevocity Review
The Med portal is fairly easy to use and again our overall experience with Sevocity is a good one, when we have issues or need assistance the support team is always ready to help and normally correct or solve any issue we have easily. We have only one issue which they are currently trying to resolve.
Pros
Product is easy to use, training is easy as well, our new employees seem to catch on quickly which is a plus for our busy clinic. Overall we like the software and it fits with our needs.
Cons
We did have issues integrating it with the other software we use (Kareo) and they are currently working together now to fix an issue we have been having for about 2 months with new patients not able to cross over.
Our provider doesn't like the procedure notes with the EMR system so we use another EMR as well.
Response from Sevocity
Thank you for taking the time to complete your review. We will be following up soon regarding the procedure notes. Thanks again!
Replied 05/05/2021
Rachel
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
2
Features
1
Ease of Use
2
Customer Support
3
2
Reviewed on 01/09/2018
Low cost but inefficient as well
If I could get out, I would. The fact that one person only can be in the chart is ridiculous. It will slow down your pace and make your flow less efficient.
If I had to do it over again, I would not purchase this system.
Pros
Relatively easy to learn the software.
Cons
1. Only one person can be in the chart at one time - so your staff cannot help you enter information if you are in the chart. Very inefficient!
2. No ipad or iphone app
3. Every time an update is made the system becomes more burdensome
4. We give suggestions to improve the system - positive changes are never made.
Response from Sevocity
Thank you for taking the time to review us. We hate to hear that you are not happy and hope you will contact our Support center for assistance. More than one person can be in the chart at the same time and you can easily send encounters between users. We regret that some of the updates required for CMS certification are not helpful but unfortunately are required for certification.
Replied 16/04/2021
Eno
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 08/06/2021
Office Manager
I love that the software is easy to learn and use. Our physician feels very comfortable using the without fusing. Having 24 hours customer services representative is an added bonus.
Pros
Easy to learn, use and 24 hours availability of customer services representative
Cons
I do not have any dislike at this time nothing.
Alternatives Considered
Epic, Elation Health, CareTracker Practice Management, Veradigm EHR and athenaOneReasons for Choosing Sevocity
Software not user friendly and poor or customer services representative when help is needed.Reasons for Switching to Sevocity
Easy of use, 24 hours customer service and regular training.
Lee
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4
4
Reviewed on 14/07/2021
EHR need to be able to run on IPAD
Pros
It has the same features or even less one touch click like other EHR softwares
Cons
Because the EHR and the PM are 2 separate products and not developed as an integrated all in one platform so sometimes an encounter/charge did not transfer to the PM/Billing system.
And the major complains from lot of doctors and they wish they can do it on an small/portable ipad instead on a Window or Mac laptop.
The Microsoft Surface option is not the same customer ease of use like EHR software that were built for Ipad user.
Reasons for Switching to Sevocity
The doctor was using Sevocity EHR and has built a lot of customized template and does not have time yet to evaluate & switch to customize her template to a new EHR software running on IPAD/Window/MacRelated categories
- Psychiatry Electronic Medical Records Software
- Substance Abuse EMR Software
- Certified EHR Software
- Neurology EMR Software
- Family Practice Electronic Medical Records Software
- Orthopedic EMR Software
- Mac EMR & Medical Billing Software
- Cardiology EMR Software
- Electronic Medical Records Software
- Otolaryngology EMR Software
