--- description: Review of Cybex Enterprise Retail Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Cybex Enterprise Retail Suite | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Footwear & Shoe Store POS Software](/directory/79/footwear-software/software) > [Cybex Enterprise Retail Suite](/software/1083/cybex-enterprise-retail-suite) # Cybex Enterprise Retail Suite Canonical: https://www.softwareadvice.co.uk/software/1083/cybex-enterprise-retail-suite Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/1083/cybex-enterprise-retail-suite?page=2) > Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information accessibility. This system allows users to manually and automatically input data, organize it as their business sees fit, and access this information from one central location. This software is ideal for mid-sized and enterprise level retail operations that are managed from one main headquarters location. Users that wish to integrate web sales can do so with Cybex’s e-commerce integration. Cybex currently offers its Enterprise Retail Suite as an on-premise solution. The system is built on Microsoft .Net technology and runs on a Microsoft SQL server. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cybex Systems - **Founded**: 1986 ## Commercial Context - **Pricing Details**: Please contact the vendor for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Available Countries**: Canada ## Features - Accounting - Automatic Re-ordering - Barcode/Ticket Scanning - Barcoding/RFID - CRM - Check-in/Check-out - Commission Management - Consignments - Cost Tracking - Customer Accounts - Customer History - Discount Management - Electronic Signature - Email Marketing - Employee Management - Forecasting - Franchise Intranet - Gift Card Management - Inventory Management - Inventory Optimisation ## Support Options - 24/7 (Live rep) - Chat ## Category - [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software) ## Related Categories - [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software) - [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software) - [Sporting Goods POS Software](https://www.softwareadvice.co.uk/directory/109/sporting-goods-store-software/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) - [POS Systems](https://www.softwareadvice.co.uk/directory/210/web-based-point-of-sale-software/software) ## Alternatives 1. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews) 2. [Lightspeed Retail](https://www.softwareadvice.co.uk/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) 3. [Cin7 Omni](https://www.softwareadvice.co.uk/software/32033/cin7) — 4.3/5 (600 reviews) 4. [Square for Retail](https://www.softwareadvice.co.uk/software/374071/square-for-retail) — 4.7/5 (492 reviews) 5. [Agiliron](https://www.softwareadvice.co.uk/software/7930/agiliron) — 4.5/5 (49 reviews) ## Reviews ### "Great TOOL for retail management" — 5.0/5 > **Nissanka** | *1 May 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Cybex enterprise retail suite is a praise worthy system. Its so perfectly designed and is zero faulty. All features expected of a retail POS is incorporated which makes running the store even without regular supervision. Having a feature rich system helps in providing a superior service for customers and grow customer loyalty. Its easy to operate, least breakdowns or none, secure, and provide valuable analytics for management to implement strategic decisions. Customer support is excellent. > > **Cons**: haven’t had any bad experiences since purchase. Would be happy if the cost can be reduced. > > The system runs perfectly to the joy of management, employees and customers. Customer support is excellent. Would highly recommend. ----- ### "Best out there" — 5.0/5 > **carson** | *24 April 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: totally customizable, so easy to use, right from the start, but still very powerful covers all the bases, love the support team > > **Cons**: sometimes waiting til 10:30am to solve a problem can be an issue > > We are extremely satified with cybex, recommend it to any business, no matter the size ----- ### "Cybex rocks\!" — 4.0/5 > **Eric** | *24 January 2017* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Ease of use > > **Cons**: Markdowns don't always make it to the POS > > We've been with Cybex since 2007 and love the ease of their POS, the wonderful support staff, and how easy it is to customize their reports. ----- ### "CYBEX REVIEW- A GREAT SYSTEM" — 5.0/5 > **Andrea** | *23 January 2017* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Very reliable, easy to use system with friendly and excellent customer support. > > I have been dealing with Cybex for 10 years plus and I feel that they provide excellent customer service any time that I have contacted them. The staff that I have dealt with are always professional and there for me to fix the problem for me anytime that I have contacted them. The support staff is easy to reach and very knowledgeable about their products and services, they respond to my emails or fix the problem quickly notifying me when resolved. I find the Cybex system easy to use with very little problems, I find the system fast, reliable and they are always updating and improving their software so that they can provide us with the best customer service and software that we need. The POS system is easy to use and allows us to train new staff quickly and efficiently with minimal assistance. I find it very User Friendly. In general, with our company having numerous locations, Cybex has been always there to help us with any problem or to have new locations up and running fast. I would highly recommend this system\! ----- ### "Version 8 saves me money each month" — 5.0/5 > **Steve** | *6 June 2011* > > **Pros**: Business Intelligence solutios are no longer a tool for top-tiered retailers. Price, feature, and performance characteristics of Cybex Retail BI Module have made it possible for middle-tier retailers to make use of sophisticated analytical tools. Comprehensive set of reporting and presentation tools to assist in making actionable decisions about future inventory levels, and analyze current and historical data about product movement through the supply chain to impact future order cycles. Utilize Business Intelligence to influence and even drive merchandising decisions in the areas of initial merchandise allocations , replenishment of orders, assortment planning by store and merchandise classification, promotions and marketing, store and associate performance measurement and other indicators that are measured by the information stored in your data warehouse. > > **Cons**: I'm not really sure of any cons with the Cybex System. I can't find anything yet, but when we do we will post it live here again, thanks. > > Mid-High end Tier 1 and 2 retailers not utlizing Cybex's Advanced Series with their pos are losing money each year, guaranteed. We've been on Cybex Systems for over 3 years now. Updated to v8 this year and can't say enough about the Advanced modules we've added to the core pos system. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/1083/cybex-enterprise-retail-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1083/cybex-enterprise-retail-suite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data