--- description: Review of Join It Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Join It | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Association Management Software](/directory/447/association-management/software) > [Join It](/software/107799/join-it) # Join It Canonical: https://www.softwareadvice.co.uk/software/107799/join-it Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/107799/join-it?page=2) > Join It is membership management software for associations, clubs, nonprofits and other member-based organizations that want a simpler way to manage memberships, automate admin and create a better member experience. Built as an intuitive, all-in-one membership management platform, Join It helps organizations replace spreadsheets, disconnected tools and manual processes with a centralized system for member data, online sign-ups, payments, renewals, communications and engagement. Teams can manage their membership database, create flexible membership types, collect custom fields, accept one-time or recurring payments, automate renewal reminders, send failed-payment notifications and give members a self-service portal to update their details. Join It also helps organizations deliver a more modern membership experience. Members can access digital membership cards through Apple Wallet and Google Wallet, while admins can use QR codes, member check-in tools and member directories to manage access, verify active status and support in-person operations. For organizations running programs, events or community activities, Join It includes event registration and check-in tools that connect member activity back to the membership record. The platform is designed to be simple enough for smaller organizations and volunteer-led teams, while flexible enough to support growing associations, nonprofits, arts organizations, theaters, museums, sports and fitness clubs, hobby and social clubs, alumni groups, chambers, business organizations and community groups. Join It is especially useful for teams that want the core benefits of association management software without the complexity, long implementation timelines or heavy administrative overhead often associated with larger systems. Join It connects with the tools organizations already use, including Stripe for payments, Mailchimp for email marketing, Eventbrite for events, Zapier for automation, WordPress and Squarespace for websites, and other integrations for CRM, accounting and workflow management. These integrations help keep member data synced, reduce duplicate entry and make it easier to run a connected membership program. Since 2016, Join It has supported thousands of organizations worldwide with membership management, renewal automation, payment collection, digital cards, member engagement and migration support. With a free trial, guided onboarding and responsive support via email, chat and video call, Join It helps organizations launch quickly, save time and grow their membership with confidence. > > Verdict: Rated **4.7/5** by 82 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 82 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Join It - **Location**: Seattle, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$26.10 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Join It offers flexible monthly or discounted annual pricing based on member count. Plans start at $26.10/month and scale to advanced packages with API access, digital membership cards, custom domains, and dedicated support. All plans include unlimited automations, renewal reminders, and recurring payment tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, South Africa, Spain, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Application Management - Appointment Management - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Chapter Management - Class Management - Class Scheduling - Client Management ## Integrations (12 total) - Campaign Monitor by Marigold - Constant Contact - Emma by Marigold - Eventbrite - Mailchimp - Mailjet - QuickBooks Online Advanced - Sendlane - Slack - Stripe - SurveyMonkey - Zapier ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Association Management Software](https://www.softwareadvice.co.uk/directory/447/association-management/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Club Management Software](https://www.softwareadvice.co.uk/directory/4660/club-management/software) - [Membership Management Software](https://www.softwareadvice.co.uk/directory/4395/membership-management/software) - [Fundraising & Donor Management Software](https://www.softwareadvice.co.uk/directory/417/fundraising-software/software) - [Association Management Software](https://www.softwareadvice.co.uk/directory/447/association-management/software) ## Alternatives 1. [Daxko Operations](https://www.softwareadvice.co.uk/software/73761/daxko-operations) — 4.5/5 (180 reviews) 2. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2990 reviews) 3. [StarChapter](https://www.softwareadvice.co.uk/software/155218/starchapter) — 4.2/5 (645 reviews) 4. [Brilliant Directories](https://www.softwareadvice.co.uk/software/128110/brilliant-directories) — 4.8/5 (803 reviews) 5. [WellnessLiving](https://www.softwareadvice.co.uk/software/56362/wellnessliving) — 4.4/5 (610 reviews) ## Reviews ### "The most amazing customer service I've ever had\!" — 5.0/5 > **April** | *14 December 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: They have listened to my feedback and actually implemented multiples of my suggestions\! It's super-cool to see them shape the software based on our needs, and to hear back from a real person usually within 1-2 days. Otherwise the automations are great, and I love the custom admin fields. > > **Cons**: Really needs to have a Zapier integration so that I can do more reporting and moving of data automatically. Also I'd love to see a referral system built for memberships...that's something NO ONE in the business has and it would be a huge selling point\! > > Their customer service is second to none and literally has kept me from pursuing other more robust platforms. I'll take a company that's willing to listen to their users over a huge name that has a few more bells and whistles but is unreachable and / or provides the standard "that's a great idea. I'll send it to our team. Maybe one day we'll do something about it." ----- ### "A solid choice for Club management" — 4.0/5 > **Michael** | *24 March 2023* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Integrations will other apps a small club needs such as Mailchimp, Eventbrite and Quickbooks.Once setup mostly works by itself to track membership payments and renewals > > **Cons**: No API or access to backend in basic edition, there is webhooks in more expensive version. ----- ### "Prepare for poor to no customer support and significant unannounced changes" — 1.0/5 > **Paul** | *1 February 2022* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Initial ease of use and clarity of finctions. > > **Cons**: Unannounced changes effecting payments > > Terrible. It started off well, until you got your first proven. By that point you are pretty much committed to trying to make it work. Their customer service is slow and unhelpful, and comes across frankly as uninterested. This year they started making changes to their platform that significantly affected its usability and how our clients interacted. They were unwilling to discuss and the answer we got was essentially “sorry that’s how it is”. This week we have a seen more changes that are intrinsically linked to how we do business. We’ve had never parents randomly canceled, we’ve been unable to set up payments to the future with any confidence and more and more collapses in how it functions. Fortunately e had already found an alternate platform and have started migrating new customers to that. Now we are forced to do a full migration which will costs significant staff hours and embarrassment with clients. Changes to platforms happen I know this but to make major changes without announcement and with a shrug of the shoulders is Damsgaard f for business. The biggest issue we have is their customer service is basically non existent. Do not expect help. ----- ### "Great choice for membership management/payments for small organizations on a limited budget" — 4.0/5 > **Tony** | *13 January 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easily handles our membership management needs with a minimum of fuss. Handles payments through Stripe transparently. Also handles off-line payments without much bother. Imports member lists through Excel and from MailChimp. Excellent value for the money. Tremendous customer support (can't say this enough\!) > > **Cons**: Wish we could more tightly integrate JoinIt forms into our WordPress site without tripling the cost of our subscription. Would like a few bulk update/delete options for our membership lists. > > What is most outstanding about JoinIt is their customer support. I manage 100+ Software-as-a-Service installations in my professional life and have never experienced better customer support than what JoinIt provides. Almost instant responses to tickets by super-knowledgeable staff, problems resolved very quickly, whether they're issues I caused or perhaps the rare problem at their end. Kudos to JoinIt. ----- ### "a view from an old Garden" — 5.0/5 > **glynis** | *4 March 2022* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Very simple and quick to use. We can train our front of house personnel to use it with ease. As a tiny heritage garden charity we did a lot of research initially and the low set up price was really crucial. We were very nervous about signing up to a US based company- a big jeopardy for us . But they were really approachable and very efficient. It never felt ,like we were too small to count, there was a lot of patience that so many of us were volunteers. The dashboard is really easy to use and to navigate. lots of in depth info about each member easily accessible. And it loads quickly too \! It took a bit of work to understand the jargon to set it up - but tha was mainly because we'd never had another membershipo system before. Its logical and visually appealing to work with > > **Cons**: A few irritations about joint memberships versus affiliated memberships and a bit more flexibility around length of membership etc would be good. For our size, needs and staff capacity I dont think there are many downsides > > really positive and lots of support when you need it ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.uk/software/107799/join-it?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/107799/join-it) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data