About Valant EHR Suite












Valant EHR Suite pricing
Valant EHR Suite does not have a free version and does not offer a free trial.
Alternatives to Valant EHR Suite
Valant EHR Suite Reviews for UK Users
Feature rating

- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Great Move to a new EHR
The reports are incredible. It also allows my staff to complete comprehensive notes in minutes rather than hours.
Pros
The customer service is incredible. The program is intuitive and able to handle multiple functions. With the onboarding staff you can customize the options to fit your practice needs.
Cons
Large learning curve but completely worth it.
Alternatives Considered
TheraNestReasons for Choosing Valant EHR Suite
Med Management requirementSwitched From
CounSol.comReasons for Switching to Valant EHR Suite
The customer service and the ability to customize.Response from Valant Medical Solutions
Thank you for taking the time to write a review, Shannon. We enjoy working with you and your practice!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
First year of Valant in the books
Implementation was rough as the clearinghouse dropped the ball. Otherwise things have been going pretty well.
Pros
The ability to view multiple screens at one time without having to get out of something you are working on.
Cons
The fact the support takes forever to get back to you when you open a ticket.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Awful EHR, STAY AWAY!
Overall, I had a horrible experience with Valant. I don’t think it could have gone any worse. Within 90 days of launch, I was aggressively looking for a new option. This means that my providers and clients had to change platforms again, after just changing over to Valant. The software is just so terrible and does not work the way it should. I don’t trust this company or anything they say. Please, stay away.
Pros
There is really nothing positive about Valant. It is a horrible software that rarely works correctly. They also like to lock users into a contract so that they cannot cancel, and they also like to hold patient health information/ PHI hostage so that it cannot be downloaded and moved to an EHR that actually works. Valant promises all kinds of things including telehealth, simple note taking, treatment planning, etc. However, in actuality, the platform looks like it was built in 1985, and never updated. Notes are not templated in a way that makes sense. If you need help, don’t bother calling their helpdesk- they are useless. Please save your time, money, and headache and find a software solution that actually works.
Cons
There is no assistance in data transfer to Valant, despite the outrageous price tag. They use intimidation and gross business tactics to try to lock you into a contract so that you are stuck paying for their awful service. For my practice of 80, this software simply does not have the capacity to work and run effectively for a practice this size. Perhaps it would work in solo practice, but certainly not for a group of any kind. The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients can request an appointment, but aren’t able to create a portal. What sense does that make), and clients are rarely able to pay their invoices. Valant sucks up cash and spits out so many problems. I would never recommend this software to anyone.
Reasons for Choosing Valant EHR Suite
I switched from SimplePractice hoping to improve practice management. However, this didn’t work because Valant functions rarely work.Switched From
SimplePracticeReasons for Switching to Valant EHR Suite
The promise of effective practice management. Unfortunately, this promise was never delivered.Response from Valant Medical Solutions
Hi Shelby,
We are disappointed to read about your dissatisfaction with Valant. We endeavor to provide every practice, of any size, with a positive experience and effective practice management.
We are disappointed to read about your dissatisfaction with elements of the software, and we understand our team had difficulty getting ahold of you to assist in your training and implementation. We also understand there was difficulty connecting to settle your invoices.
We do want to clarify that Valant does assist with data transfer into the system, and we do offer a free export upon cancellation.
We are committed to providing the best service to all our customers, and wish you all the best.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
An awesome behavioral health tool that facilitates overall workflow!
Implementation was not a difficult process. We got a lot of support and did not have any major issues besides maybe some scheduling concerns with trainers.
We have been able to navigate the system and address things quickly and most everybody in the office is using the system to the full capacity.
We have enjoyed continuous updates and improvements to the system and really appreciated some of the updates as they have facilitated workflow. We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while.
Pros
It is easy to use and navigate. It definitely is catered to behavioral health professionals and that is easy to see. The implementation is not near as intense as what other programs might look like.
Cons
I do not like that it is advertised as customizable but the notes portion of it is not truly customizable. You should be able to create your own assessment and note just like the customizable intake paperwork packets etc.
Reasons for Switching to Valant EHR Suite
Support during implementation as well as being able to have a more personal interaction with somebody about questions and concerns. Recommendation from an office that we worked with.- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good but could be better
Using this suite for over 5 years for scheduling and only recently using the treatment plan options
Pros
I enjoy scheduling and being able to document within the suite
Cons
I don't care for how the treatment plan is set-up. Minimal drop downs and minimal options. For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of options. I do like the customization, but it takes a lot of time and is not necessarily user friendly.