Valant EHR Suite

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Valant EHR Suite

Valant’s Behavioral Health EHR and Practice Management Software includes all the tools you need to provide exceptional individual and group care while running a successful private practice. Unlike other non-specialized EMR software, Valant is built exclusively for behavioral health. It is designed to increase the administrative and clinical efficiency of your practice and includes built-in outcome measures, billing, reporting, telehealth, clinical documentation, and patient engagement and communication tools – all tailored to the unique needs of mental health. Access the only integrated tool that streamlines your prospective patient process. Receive requests for services directly in your EHR, manage new patient inquiries, and get an automatic data-driven analysis of your best patient-provider matches. With Valant, you can schedule assessments to automatically send to patients with upcoming appointments. Valant's integrated patient portal called MYIO is built to automate your patient onboarding process and give your patients the user-friendly experience they expect. Patients complete assessments in their MYIO patient portal account, and their scores automatically pull into your clinical note.
Valant EHR Suite Software - Valant's customizable dashboard keeps you organized and on task. See upcoming appointments, to-do lists, and documentation status in a quick-view format.
Valant EHR Suite Software - Valant's Scheduler provides and integrated calendar experience to keep your practice running smoothly and efficiently.
Valant EHR Suite Software - Give patients one place for every interaction with your practice with the integrated MYIO portal.
Valant EHR Suite Software - Integrated Outcome Measures: Assign clinical questionnaires and outcome measures to your client prior to their visit. Once the measure is complete, the auto-scored data and a clinically relevant narrative are automatically added into the clinician's note.
Valant EHR Suite Software - Billing is a breeze in Valant. Apply payments, create insurance claims, and more using the integrated Billing feature.
Valant EHR Suite Software - Manage your entire new patient process and find the right patients for your clinician's services with exclusive Prospective Patient Management tools. Access the integrated inquiry form, prospective patient database, and provider match algorithm.
Valant EHR Suite video
Valant EHR Suite Software - Valant's customizable dashboard keeps you organized and on task. See upcoming appointments, to-do lists, and documentation status in a quick-view format. - thumbnail
Valant EHR Suite Software - Valant's Scheduler provides and integrated calendar experience to keep your practice running smoothly and efficiently. - thumbnail
Valant EHR Suite Software - Give patients one place for every interaction with your practice with the integrated MYIO portal. - thumbnail
Valant EHR Suite Software - Integrated Outcome Measures: Assign clinical questionnaires and outcome measures to your client prior to their visit. Once the measure is complete, the auto-scored data and a clinically relevant narrative are automatically added into the clinician's note. - thumbnail
Valant EHR Suite Software - Billing is a breeze in Valant. Apply payments, create insurance claims, and more using the integrated Billing feature. - thumbnail

Valant EHR Suite pricing

Valant EHR Suite does not have a free version and does not offer a free trial. Valant EHR Suite paid version starts at US$120.00/month.

Starting Price:
US$120.00/month
Free Version:
No
Free trial:
No

Alternatives to Valant EHR Suite

TheraManager DocuTrac

TheraManager, LLC (aka TheraManager DocuTrac), provides its Practice Management and Electronic Medical Record software...

Valant EHR Suite Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
4.0
Customer Support
4.0
5 reviews of 280 View all reviews
Teresa
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/03/2023

Highly recommended!

The business benefits include a significant decrease in time spent on administrative tasks and documentation leaving me more time for clients, myself, and reducing my overall stress level. Additional business benefits include increased confidence for accuracy in billing and being paid in a timely manner, also increased confidence that my clinical documentation will meet or exceed audit requirements. And as a clinician, it enhances my ability to provide more meaningful assessments to clients.

Pros

Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly. It provides exceptional options to support top-notch clinical documentation, organize and track all functions in charts, scheduling, and billing, it includes customizable options for calendars, documents, notes, treatment plans, and so on. Using this software makes my record-keeping and all other administrative tasks easy, fast, accurate, and saves me valuable time and provides excellent security and peace of mind. Also, their customer support is the best I have ever encountered.

Cons

Integration with my previous business was quick and easy. I find all the features exceed my expectations. I did not find the webinars particularly helpful; although they were well-organized, for me they moved too fast through too much new information and I wasn't able to grasp or retain it well. The ability to grasp the user skills was greatly enhanced by the Knowledge Base provided and by patient and knowledgeable customer service personnel that could walk me through some processes and explain things and answer questions during the process.

Elizabeth
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 24/10/2023

Valant EHR Review

I am very glad that we decided to go with Valant.

Pros

Valant was the best choice for our behavioral health clinic. They continue to update and expand features that have improved the functioning of our system. It has saved time and worked well with our systems. Billing was a major improvement and linking to our Calander and notes was essential.

Cons

There are some features in the assessment and MTP that could be improved for our particular uses. Also billing is slightly complicated and could be simplified with some small adjustments. I do however appreciate the flexibility.

Alternatives Considered

TherapyNotes, LLC

Reasons for Switching to Valant EHR Suite

There were other products not listed, however we met with each one extensively and found that Valant most closely met our needs at a price point that was affordable.
Nigel
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
2
Customer Support
4

2
Reviewed on 01/03/2024

Expensive and outdated but with great customer support

n summary, high price, tired appearance and clunky performance. For a solo, cash only practice, I would suggest Simple Practice is a cheaper and comparable (often better) alternative. For prescribers - sign up for an independent e prescribing account, 600-800 per year depending on the platform. If you have a group practice and are looking to track insurance integration, this is probably Valant’s strength but if this is your primary aim, there are better alternatives on the market.

Charging fees for services which are “Standard” on other platforms adds to the bloated cost.

That being said, the customer service was excellent. My questions were answered by email and phone relatively quickly and I cannot thank them enough.

Pros

- Calendar - scheduling/billing/notes accessed all from one screen.
- Integrated CC processing. Third party processor (Elavon) provides details statements for easy bookkeeping.
-Easy to submit insurance claims (albeit only after a protracted setup process with Change Healthcare)
- Insurance ERA integration (not perfect - for example UHC has many subsidiaries and it requires registering each once with Change Healthcare for the ERAs to appear in Valant. This is a hugely time consuming process and I never managed to get all my payers correctly registered.)
- Reliable. Minimal downtime. Support is very accessible.
- Pt statements are simple and clear and superbills have been consistently accepted by payors without any issue
- Able to integrate multiple providers and multiple locations. Effective for tracking insurance reimbursement from multiple payers across multiple locations. This is Valet’s key strength.

Cons

- Looks and handles like Windows Vista. Clunky and outdated. Functions are often behind multiple drop-down menus and not always intuitively bundled together.. However, it functions well enough once learnt.
- Significant learning curve, particularly in understanding the billing/accounting aspects. Educational videos are detailed but incredibly dry and time consuming to work through
- Integrated CC processor is expensive! An additional $2-3 per visit billed quickly adds up and is a high price to pay for convenience.
- No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant. There is the option to add a blank tab and use a third party software like text expander to add in templates that way.
- Esignitaure for documents is an additional fee. This quickly became prohibitively expensive. I returned to using third party options such as DocuSign and Adobe Sign, both of which were cheaper. Note that this function is free with Simple Practice which is over 60% cheaper!
- Note writer is tabbed, awkward and clunky. Unable to scroll through the note as a whole. Option to add Macro is outdated. I used TextExpander as it was faster, despite additional expense
- The patient portal is unreliable. I had patients complain about being redirected to a portal for another practice, for example. This raised other concerns about data security and HIPAA.
- Note writing tool is difficult to customize and cumbersome to operate. Notes are difficult to customize and the available options are often outdated and include multiple redundant options.
- Templates were clunky and awkward to customize. The tabbed interface is cumbersome and outdated. The templates are very click heavy with a lot of redundant information and the notes generated are often bloated which makes reviewing far more labor intensive and time consuming than it needs to be. The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each note in turn or downloading the whole lot, every time you need to check the plan form the last visit or the labs from two visits ago…

- “Integrated” prescribing is actually a link-out to Rcopia. Cannot navigate back and forth between prescribing window and pt notes.

Be aware that a standalone DrFirst account costs approximately $650 per year and the standalone experience is identical. There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”. It isn’t.
- Mobile app is an HTML throwback that made me nostalgic for college. Limited functionality makes it practically unusable.
-Notes are turned in to pdf files on signing which makes searching or quickly reading past notes very difficult. Open each pdf individually rather than scrolling through text in the window.

- Very expensive. Double the cost of some competitors. $300 + per provider plus additional costs for Rcopia and additional costs for electronic document handling and costs for patient reminders. All becomes very expensive very quickly. Unless I were filing a significant number of insurance claims or managing insurance claims across multiple locations and providers, it is hard to justify the high price tag. Even so, there are cheaper alternatives.

Simple Practice has comparable functionality and is a third of the price. Even accounting for a third party e prescribing service.

Patient age - this sounds minor but grows to become a major annoyance. The patients’ age is only displayed on the patient record screen so when not writing or prescribing, it involves clicking through another couple of screens in a new tab. It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance.

Alternatives Considered

SimplePractice

Switched From

Luminello

Reasons for Switching to Valant EHR Suite

I was sold on the insurance processing capabilities and the mental health tailored aspects of the software
Carolina
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 01/03/2024

Review Valant

Pros

I like that everything EHR is in 1 place adn the system is user friendly

Cons

the times when the system server acts up bc then we cannot do anything

Sheryl
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2023

Reviewing Valant from the Nurse

My overall experience with Valant has been very positive I believe. It has been fairly easy to navigate and find and access what I need to do my job. That said it has made my job a whole lot easier and less stressful than having to deal with , say Epic, which took me a good 2 months to learn to navigate . I feel I can do my job more efficiently when I can access what I need in less time.

Pros

Valant has been the easiest EHR for me to use in navigating as a nurse. It is easy to pend medications for Providers to sign off on, easy to put notes in a chart when patients call. I find most aspects very user friendly and enjoy sending PA's from the Dashboard also instead of going to Cover My Med's.

Cons

The thing I like least about Valant would be the difficulty in selection of Pharmacy's in Rcopia at times. That can be a real pain.

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