--- description: Review of Ripple Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ripple | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Healthcare CRM Software](/directory/393/healthcare-crm/software) > [Ripple](/software/105261/ripple) # Ripple Canonical: https://www.softwareadvice.co.uk/software/105261/ripple Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/105261/ripple?page=2) > Ripple is a web-based solution designed to manage recruitment and post-enrollment tracking of clinical trial patients. It can be used by academic institutions, contract research organizations, small medical device companies, plus more. Ripple can help clinical trial sites efficiently enroll patients, manage recruitment strategies, simplify reporting, and automate tasks. The Ripple platform includes features such as a study dashboard, patient/participant tracking, lab task management, data import/export, automated email notifications, plus more. Sites can monitor and manage participant recruitment and retention strategies using Ripple. Additionally, this solution can be used to organize patient data, access communications with contacts, and schedule upcoming appointments. Ripple Science offers HIPAA-compliant plans and integrates with existing calendars. Please contact Ripple Science for pricing information. > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ripple Science - **Location**: Ann Arbor, US - **Founded**: 2016 ## Commercial Context - **Pricing Details**: Contact Ripple Science for information on pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Mexico, Pakistan, Philippines, United Kingdom, United States ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Appointment Management - Audience Targeting - Audit Management - Audit Trail - Automated Scheduling - Calendar Management - Campaign Management - Client Management - Clinical Study Management - Communication Management - Compliance Management - Contact Database - Contact Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Healthcare CRM Software](https://www.softwareadvice.co.uk/directory/393/healthcare-crm/software) ## Related Categories - [Healthcare CRM Software](https://www.softwareadvice.co.uk/directory/393/healthcare-crm/software) - [Clinical Trial Management Software](https://www.softwareadvice.co.uk/directory/4623/clinical-trial-management/software) ## Alternatives 1. [BestoSys](https://www.softwareadvice.co.uk/software/32077/bestosys) — 4.8/5 (293 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (843 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 4. [ShiftCare](https://www.softwareadvice.co.uk/software/330693/shiftcare) — 4.6/5 (144 reviews) 5. [BestNotes](https://www.softwareadvice.co.uk/software/3124/bestnotes) — 4.5/5 (198 reviews) ## Reviews ### "I used Ripple for my dissertation participant recruitment and it was so easy and useful\!" — 5.0/5 > **Giorgia** | *22 June 2018* > > **Pros**: The interface is very user-friendly and allows you to easily keep track of your project progress. It helped me to really stay on top of my rate of recruitment. > > **Cons**: It is more difficult to use when you have many people on a project, but that just takes some organization on the part of the team. ----- ### "The recruitment software you didn't know you needed" — 5.0/5 > **Leah** | *19 May 2020* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: The things I like most about Ripple are the ability to customize variables, the recruitment progress tracker, the ability to assign tasks to coworkers, the ability to screen participants through the software and not have to input data later, and the overall ease of navigation. > > **Cons**: Something I feel could be improved is the contact log. I wish there was a way to track recruitment progress by looking at particular types of contacts (whether that be email, phone call, texting, etc.), as well as archive particular contacts (just one phone number) for each person. A VERY simple fix that would change my life would be when clicking on "Add Contact", the 'Contact Date/Time' would automatically update with the current date and time so I do not have to manually put it in for EVERY contact I create under each participant. > > I use Ripple every day for the recruitment of participants. It has created a great platform that allows for creativity and customizability for each project while ensuring complete organization and ease for contacting many, many people a day. In a previous research setting, I used RedCap for the entirety of recruitment. In comparison, Ripple goes above and beyond anything I've experienced previously. ----- ### "We use Ripple in my developmental psychology lab for recruiting and managing participants." — 4.0/5 > **Shailee** | *23 June 2018* | Research | Recommendation rating: 7.0/10 > > **Pros**: Keeps the whole lab on top of recruiting and running participants through our study. It's a great way to see what tasks are completed, what still needs to be done, and who is doing what. > > **Cons**: It is not always the most intuitive to use. Specifically, the interface gets clunky as participants increase. The two-page system (when extra participants roll over onto the next page) is very confusing. I'd prefer to scroll down a single page than click through different pages of the status headings. Furthermore, the calendar would be much more useful if the event were clickable. Then, users would be taken to the page with the participant information when the event is clicked. Adding export functionality would also greatly improve the usefulness of the Ripple calendar. ----- ### "Great for research\!" — 5.0/5 > **Janine** | *19 May 2020* | Research | Recommendation rating: 10.0/10 > > **Pros**: My research team has been utilizing Ripple since 2018 and we are extremely in awe of all the features it provides. We are able to safely and privately access participant information using our work computers instead of carrying around paper documents. I believe being able to organize and keep track of participants' confidential information remotely has been extremely important, especially during the COVID-19 pandemic. > > **Cons**: I think I would prefer the calendar to remain the same even when tasks and visits get completed. Whenever we complete participant visits, their name and appointments get deleted from the calendar since they are completed. I would personally prefer for their names to remain on the calendar as a way to keep track of when those visits were instead of looking into their charts/pages. > > My team and I have had a great experience with Ripple\! \[SENSITIVE CONTENT HIDDEN\] has been and continues to be extremely helpful. She responds and meets with me via zoom right away, for that I am very appreciative\! ----- ### "Ripple Review" — 5.0/5 > **Erin** | *19 May 2020* | Research | Recommendation rating: 10.0/10 > > **Pros**: It is extremely helpful to organize your recruitment process into groups of individuals (e.g., those you need to email, ineligible), and mark where individuals were recruited from. This lets our study team know how much progress has been made and from which source we are seeing the best recruitment. Additionally being able to organize enrolled participants into groups helps when you have multiple conditions. Lastly, the comments feature is great to note down details. > > **Cons**: It is quite easy to accidentally move a participant from one group to another with your mouse, which causes confusion later on. Perhaps once a participant is placed into enrolled, there could be a feature to double check movement of participants so that subjects do not get accidentally shifted around. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/105261/ripple?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/105261/ripple) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data