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description: Review of MultiFlex RMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: MultiFlex RMS | Reviews, Pricing & Demos - SoftwareAdvice GB
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# MultiFlex RMS

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> MultiFlex RMS General Merchandise is a cloud-based retail management solution for single and multi-location retail stores. Key features include point of sale management, accounting, inventory, staff management, CRM and marketing. The solution enables retailers to manage merchandise, gifts, electronics, appliances and more.&#10;&#10;&#10;MultiFlex RMS General Merchandise offers inventory management features that help in cycle counts, markdown management, promotion and marketing management. Customer profiles can be created that helps business to run marketing campaigns and build customer relations. The solution features data synchronization across stores.&#10;&#10;&#10;Users can issue, track and redeem gift cards and access purchase history reports of all the customers present across multiple stores. The solution offers accounting and e-commerce integration that helps retailers to create online promotions via social media. Support is offered through MultiFlex RMS Success Coaching Program which assigns each business a coach to handle implementation.
> 
> Verdict: Rated **3.9/5** by 65 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 65 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microhouse Systems
- **Founded**: 1991

## Commercial Context

- **Starting Price**: US$895.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Secondary workstation or second license is $495
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Canada

## Features

- Barcode/Ticket Scanning
- Barcoding/RFID
- CRM
- Check-in/Check-out
- Commission Management
- Cost Tracking
- Data Synchronisation
- Discount Management
- Electronic Signature
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Optimisation
- Inventory Tracking
- Item Management
- Loyalty Program
- Multi-Location
- Order Management
- Ordering Automation

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software)

## Related Categories

- [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software)
- [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software)
- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)
- [Retail Accounting Software](https://www.softwareadvice.co.uk/directory/31/accounting-software/software)
- [Mobile POS Systems](https://www.softwareadvice.co.uk/directory/1400/mpos/software)

## Alternatives

1. [SAP Business One](https://www.softwareadvice.co.uk/software/262817/sap-business-one-psa) — 4.3/5 (341 reviews)
2. [Cin7 Omni](https://www.softwareadvice.co.uk/software/32033/cin7) — 4.3/5 (600 reviews)
3. [Square for Retail](https://www.softwareadvice.co.uk/software/374071/square-for-retail) — 4.7/5 (492 reviews)
4. [Agiliron](https://www.softwareadvice.co.uk/software/7930/agiliron) — 4.5/5 (49 reviews)
5. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews)

## Reviews

### "Stable, Functional, Outstanding POS System" — 5.0/5

> **Angela** | *25 January 2019* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: The way in which the Customers, Inventory and Sales are all interlinked, and the personalized customer service and support you will receive.
> 
> **Cons**: The basic function of ringing up customers is easy and straight forward, but I can be difficult to train new employees on all the intricacies beneath the basics.
> 
> Our Seattle-based small business purchased the Retail Management Software (RMS) for Fashion from Microhouse Systems in 2010, about 8 years ago and we have been using it successfully ever since.  This is a very straightforward, Windows based system that meets all our needs ranging from a 100% accurate \&amp; easy POS to ring up sales and Customer Relationship Management...to...an outstanding Inventory management system to order, receive, price and tag our goods for sale (apparel, accessories, shoes, gifts, consignment jewelry) and more.  There is a somewhat steep learning curve at first, as it has so many functions. I have found the POS easy to train new sales associates, and likewise my store managers can delve in deeper into the software to utilize more functions with ease (does take some practice and learning though)&#10;&#10;Each year, the Microhouse team performs automatic upgrades and adds more and more useful (sometimes eye opening) reports to help me better understand my business.  The phone-based customer service from Microhouse is outstanding, though our staff does have to pay attention to the time difference as we are in the US and they are in Canada.  &#10;&#10;One major feature of this POS is its stability. Our RMS-POS  system has never malfunctioned, there's been ZERO downtime, and it has never been hacked or infected by a virus.  (Note: we run this system on two older model Windows' PC's along with Kaspersky Total Security, connected to the Internet) .

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### "Knowledge is Power" — 4.5/5

> **Erin** | *26 September 2015* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: In todays retail market place there is no way to compete unless you have knowledge to adapt to the changes that are happening more rapidly than ever.  MultiFlex RMS gives you the data from all aspects of your business.  Inventory and Staff. Buying Plans and Sell through movment reports are fantastic.  Multi store ordering is a breeze. The software is flexible enough o adapt to  your own business model but gives you almost unlimited reporting tools to make key timely decisions.  As with any software this powerful there is a learning curve and the support team at MultiFlex RMS is always there to assist.  There is a personal touch to the support that I have never experienced elsewhere.  All said this is software is fantastic and I cannot imagine running a business without it.
> 
> **Cons**: Learning Curve with any detailed software is a mildly steep.  All intricate software that does a lot takes a time investment to understand.

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### "Good for general reports" — 3.0/5

> **Ben** | *29 June 2018*
> 
> **Pros**: Very cost effective and a great generic system that keeps track of inventory and daily sales reports at  a great level &#13;&#10;Keeps track of customer history as well as information &#13;&#10;Takes care of commission reports nicely &#13;&#10;As long as you do not want tobe to detailed this system is for you .
> 
> **Cons**: Reports are not that detailed and not easy to navigate for me&#10;Cannot split sales between salespeople &#10;Don t like the fact that I have to know my supplier code as opposed to  just list supplier name ...we have lots of suppliers&#10;I find that when I use inventory on hand cost ..the number differs between reports very frustrating

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### "Good Product/Good Customer Service" — 4.0/5

> **Greg** | *24 January 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: This system has lots of features&#10;Quantity on hand lists&#10;In software ordering system&#10;tagging price changes when receiving inventory&#10;variety of ways to search for customers and tracking their purchase&#10;very clean looking POS system. Easy to cash out customers.
> 
> **Cons**: Our one suggestion would be: When you have a customer return, to be able to return the product to store inventory  or return to the company of origin for a credit.
> 
> Getting through transactions quickly, is very important.

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### "Have used for years and find it excellent. Easy to use. Wish there was a training mode." — 5.0/5

> **Leslie** | *26 June 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use, functions, customer history, ability to customize. It could be modified for many types of business".
> 
> **Cons**: No training mode. When selecting the customer from the system using phone number, name  or other, if you check the customers history, before hitting select customer, when you try to then select customer you have to start the selection again.
> 
> Allows for customer history. Easy to check inventory. Easy to order inventory. Reports help with selection of products based on sales.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/multi-flex-rms-fashion-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1036/multi-flex-rms-health> |
| en-GB | <https://www.softwareadvice.co.uk/software/1036/multi-flex-rms-health> |
| en-IE | <https://www.softwareadvice.ie/software/1036/multi-flex-rms-health> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1036/multi-flex-rms-health> |
| fr | <https://www.softwareadvice.fr/software/1036/multi-flex-rms-health> |

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