--- description: Review of Confluence Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Confluence | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Enterprise Content Management Software](/directory/3485/enterprise-content-management-system/software) > [Confluence](/software/430492/confluence) # Confluence Canonical: https://www.softwareadvice.co.uk/software/430492/confluence Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.uk/software/430492/confluence?page=2) > Confluence is the AI-based collaborative workspace designed to help teams create, organize, and leverage information. In today’s fast-paced work environment, organizations are overwhelmed by disconnected tools and scattered content, making it difficult for teams to find what they need and make informed decisions. Confluence addresses this challenge by serving as a central hub where knowledge is not only captured but actively powers work across the company. With Confluence, teams can create and share content in a variety of formats, including pages, live documents, whiteboards, and databases, enabling seamless collaboration throughout the entire lifecycle of work. The platform’s open-by-default approach breaks down silos, ensuring that information flows freely and is accessible to everyone who needs it, while still allowing for security controls where necessary. Confluence enables managers to proactively surface relevant knowledge through advanced search and AI-driven recommendations. Teams can stay ahead of the curve, uncover insights, and make smarter decisions. Deep integrations with tools, such as Jira and Loom, as well as a rich ecosystem of third-party apps, connect knowledge directly to the work teams are doing, reducing context switching and streamlining workflows. Automations and AI agents further enhance productivity by minimizing repetitive tasks and scaling knowledge sharing across the organization. Whether brainstorming on a whiteboard, documenting a project, or aligning work to company goals, Confluence brings teams together to create, iterate, and drive impact. > > Verdict: Rated **4.5/5** by 3720 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3720 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Assignment Management - Audio File Management - Audit Trail - Blogs - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Change Management - Checklists - Collaboration Tools - Commenting/Notes - Communication Management ## Integrations (21 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - Jira - Lucidchart - Microsoft OneNote - Microsoft Outlook ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Enterprise Content Management Software](https://www.softwareadvice.co.uk/directory/3485/enterprise-content-management-system/software) ## Related Categories - [Enterprise Content Management Software](https://www.softwareadvice.co.uk/directory/3485/enterprise-content-management-system/software) - [Knowledge Management Software](https://www.softwareadvice.co.uk/directory/1884/knowledge-management/software) - [Document Management Software](https://www.softwareadvice.co.uk/directory/722/document-management/software) - [Records Management Software](https://www.softwareadvice.co.uk/directory/1859/records-management/software) - [Business Management Software](https://www.softwareadvice.co.uk/directory/4371/business-management/software) ## Alternatives 1. [Google Drive](https://www.softwareadvice.co.uk/software/105807/google-drive) — 4.8/5 (28620 reviews) 2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17714 reviews) 3. [OneDrive](https://www.softwareadvice.co.uk/software/23542/onedrive) — 4.5/5 (12873 reviews) 4. [Microsoft 365](https://www.softwareadvice.co.uk/software/397757/office-365) — 4.6/5 (14166 reviews) 5. [Microsoft SharePoint](https://www.softwareadvice.co.uk/software/397825/microsoft-sharepoint) — 4.4/5 (5469 reviews) ## Reviews ### "Easy-to-use platform for team documentation and knowledge sharing" — 5.0/5 > **Nikitha** | *5 September 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Confluence is easy to use and provides good value for money for organizing and sharing information across teams. The Features make it convenient to create, organize, and maintain project documentation in one central location. File Sharing is also useful when working with different teams because information and supporting documents can be accessed and shared easily. The platform makes it easier to keep project knowledge organized and accessible, especially when multiple people need to collaborate on the same information. > > **Cons**: One limitation is that large workspaces with many pages and documents can sometimes become difficult to organize and navigate. I have occasionally experienced minor bugs and issues, such as pages taking longer to load or content not displaying as expected. File Conversion can also be less convenient when working with certain document formats. I have limited direct experience with Customer Support because I have not needed to contact support frequently. > > My overall experience with Confluence has been positive. The Ease of Use makes it straightforward to create, organize, and access project documentation, while the Features provide a useful central place for managing team knowledge. File Sharing is helpful for keeping information accessible to different team members, and File Conversion is useful when working with documents in different formats. Although I have encountered some minor Bugs and Issues, they have not significantly affected my experience. I have limited direct experience with Customer Support, but overall I find Confluence reliable and believe it provides good Value for Money for teams that need a centralized documentation and collaboration platform. ----- ### "Powerful Tool for Larger Organizations" — 4.0/5 > **Jenis** | *3 August 2026* | Consumer Electronics | Recommendation rating: 8.0/10 > > **Pros**: Good organization tool for Team Notes and Documentation for your department Processes. A well maintained Confluence can be the source of truth for all processes. Real-time edits work. ease of use and secure file sharing. > > **Cons**: Does require a bit of learning for fresh users. Loading times can be slow and media heavy pages do tend to error/time out. > > Works well once everything is set up and you have an experienced admin managing the pages. Would recommend for larger organizations with multiple Teams/Departments but does not seem very cost effective for smaller organizations. ----- ### "A better documentation application now" — 4.0/5 > **Samuel** | *11 August 2026* | Investment Management | Recommendation rating: 8.0/10 > > **Pros**: The search has improved a lot recently and the addition of folders has made organisation a lot simpler. > > **Cons**: It is still a bit tricky to import docs from other sources (Direct from Markdown for example) so the easiest way is to use an LLM + MCP. > > Overall the platform has improved, and I much prefer using it now compared to a year ago. If the tool keeps improving then maybe next year it will be 5 stars\! ----- ### "Good project documentation software" — 4.0/5 > **Tom** | *25 June 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Confluence is how well it integrates with Jira and Jira Service Management. It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and keeps everything more organised. I’ve also been really impressed with the support; when I’ve had issues, the help I’ve received has probably been the best I’ve ever experienced from a software provider. > > **Cons**: What I like least about Confluence is that the administration side is not always as intuitive as it could be. Some settings and configuration options can take a bit of digging to understand, especially when managing spaces, permissions, or wider system settings. At times, it also feels like product changes move faster than the support documentation, which can make it harder to find up-to-date guidance when trying to resolve an issue or understand a new feature. > > Overall, my experience with Confluence has been very positive. I find it a useful and reliable platform, especially because of how well it integrates with Jira and Jira Service Management. It helps bring documentation, project information, and service-related work together in a way that makes day-to-day use much easier. While the administration side can sometimes feel less intuitive, and the support documentation does not always seem to keep pace with product changes, the quality of support I have received has been excellent and has made a real difference when resolving issues. I feel, with the support we've received from Atlassian, that our subscription is good value for money. ----- ### "Useful tool for keeping team information in one place" — 5.0/5 > **Satvik** | *2 September 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I like that we can keep all the important team and project information in one place. It is easy to create pages , share documents and update things whenever needed. It also makes it easier to find old information instead of asking someone from the team every time. > > **Cons**: Sometimes it takes a little time to find the right page, especially when there are too many pages or spaces. It can also be slightly confusing when you are using some of the features for the first time. > > My overall experience with Confluence has been good. We use it regularly for documentation , project details , meeting notes and sharing information within the team. It is convenient to have everything available in one place and the integration with JIRA is also helpful. There is a bit of learning curve initially , but once you get used to it , it is pretty easy to use. ----- Page: 1 / 150\ Next: [Next page](https://www.softwareadvice.co.uk/software/430492/confluence?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/430492/confluence) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data