--- description: Review of VSee Clinic Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VSee Clinic | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Telemedicine Software](/directory/4564/telemedicine/software) > [VSee Clinic](/software/102164/vsee) # VSee Clinic Canonical: https://www.softwareadvice.co.uk/software/102164/vsee Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/102164/vsee?page=2) > VSee is the telehealth system used by NASA Space Station, McKesson, GE, Optum, DaVita, Trinity, and 2000+. Dedicated to simplifying the logistics of delivering distance healthcare, we believe telehealth is key to increasing access, lowering costs, improving patient outcomes, and reducing physician burnout. At VSee, we understand that each organization, each health system, and each practice has its own workflows that don't fit a one-size fits all platform. Over the past 10 years VSee has developed over 250 points of configuration without coding, so you can quickly deploy and scale a warm and efficient online experience adapted for your patients, providers, and non-clinical staff. VSee also offers an integrated omni-channel experience for video, voice, chat + medical exams and remote patient monitoring. It is the only telehealth platform that owns it's own video engine, allowing it to natively support simultaneous streaming of video faces and medical peripherals (e.g. digital otoscopes, EKG, ultrasounds), remote PTZ control, and lossless screensharing of medical images. VSee’s workflows are highly configurable and have been set up for urgent care, ER diversion, telepsychiatry, specialist consults, concierge care, second opinions, group therapy, e-ICU, chronic care management and a range of other use cases. It offers scheduled and walk-in visits, asynchronous and web chat visits with video escalation, customizable intake, consent, online payments, shared patient queues, Uber-like load distribution, wellness device integration (FitBit, Bodytrace, etc.), ePrescription, and more\! Have your own engineering team? Use the VSee APIs to quickly build your custom mobile patient app or telehealth platform. Looking for a telehealth physician network? Ask about our medical group - This American Doc (thisamericandoc.com), an Airbnb-like marketplace for telehealth physician staffing. Get your free VSee Clinic at vsee.com > > Verdict: Rated **4.1/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 70 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: VSee - **Location**: Canfield, US ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Visit https://vsee.com/pricing for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, English, Spanish, Traditional Chinese, Vietnamese - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Confirmations/Reminders - Customisable Branding - Customisable Forms - Document Storage - E-Prescribing - Electronic Payments - Email Reminders - File Sharing - For Medical Purposes - HIPAA Compliant ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Telemedicine Software](https://www.softwareadvice.co.uk/directory/4564/telemedicine/software) ## Alternatives 1. [Doxy.me](https://www.softwareadvice.co.uk/software/85649/doxy-me) — 4.6/5 (1226 reviews) 2. [Mend](https://www.softwareadvice.co.uk/software/45193/mend) — 4.6/5 (920 reviews) 3. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (858 reviews) 4. [DocVilla](https://www.softwareadvice.co.uk/software/246945/docvilla) — 5.0/5 (74 reviews) 5. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (365 reviews) ## Reviews ### "Helps to provide mental health and overcome geographical barriers in a secure manner" — 5.0/5 > **Verified Reviewer** | *14 March 2020* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: I most like how easy VSee was to set up on my computer as a user. Also, once it was installed, I was invited to test the video and sound quality prior to any meeting or calls. This provided a measure of confidence prior to the meeting beginning. > > **Cons**: My least favorite part of this software is that it seemed to lag quite a bit and quite often there was a echo with the other person I was speaking with. Sometimes it was fixed by plugging in headphone, sometimes not. Also, it was very sensitive to bandwidth and freezes up easily. Thankfully, it flashes red if it is frozen. > > Overall, I have had a positive experience with VSee. Honestly, I don't know what other software exists on the market for secure communication between mental health professionals and clients, but VSee is fairly easy to use and easy for client's to figure out or be guided through. ----- ### "Excellent Software" — 5.0/5 > **Jane** | *18 May 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: During the pandemic I began doing telemental health. I knew I wanted a program that was HIPAA compliant and had heard of VSee in a continuing education workshop I had taken several years ago. After researching several other platforms, I choose VSee and have been so glad that I did. It's very user friendly and provides a secure network for both messaging and video conferencing. My clients love it, especially because it is easy to use. It's easy to send out the invitations the evening before their appointment to join at a certain time and it also reminds the client of their appointment. > > **Cons**: There have been a couple of times that I've had trouble connecting with my clients; however, the technical staff is exceptional and easily was able to fix the problem. > > During the pandemic, I have been just as busy as I was before because my appointments are now virtual. Many of my clients love that they no longer have to drive to my office, which saves them time by not having to travel. Clients have also taken a break at their work to come online for their appointment. Even though I am back in my office about half of the time, I still plan to use VSee for the remainder of my appointments. ----- ### "Secure HIPPA compliant Telehealth needs some improvement" — 3.0/5 > **Krista** | *18 May 2021* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: I value that this VSEE software is HIPAA compliant. I appreciate all you all do to help me provide telehealth to so many during this pandemic. You all are amazing and so helpful to me and my clients\! > > **Cons**: My clients have a hard time with the onboarding. My long term clients have shared that the VSEE app was easier than the web based software that I purchased. Clients like to be able to go back to VSEE messages, which can be viewed on the VSEE app, but are not available after the web based telehealth sessions. My teen and child clients like to share music videos. I also like to share educational psychology videos like Ted Talks and videos on Class dojo on emotional coping. I like that I can share my screen and the client can too. However, the shared screen view is tiny and the client can not read the worksheets or hardly see the videos I am showing. Further, the client is unable to hear the audio from the video. VSEE only allows audio output from the client and the provider. It would be so incredibly helpful for VSEE to work on allowing videos to be heard. Many of my clients have youtube channels, as do I where we create and want to share videos. Please consider this for future sessions. Clients also like how zoom offers a video background to provide more privacy. This would be a great option for VSEE as well. Thanks for the chance to provide feedback. > > Okay. I often have to call a client back at least once, due to the client not having audio. Sometimes, we have to switch to Zoom. I would prefer to avoid this problem. ----- ### "Fantastic Product" — 5.0/5 > **Sarah** | *20 December 2022* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I used this software in the medical field during and after the pandemic. It was the easiest product that I reviewed and the providers were extremely happy with it. > > **Cons**: Absolutely nothing, best product for telemedicine I have found. I highly recommend it to anyone looking. > > This product was easy to use, you can walk patients right through signing in. I also like the feature of using VSEE internally when employees worked from home. It was easy to screen share, destop share, and send documents back and forth. ----- ### "Reliable Service" — 5.0/5 > **Dolores** | *20 May 2021* | Mental Health Care | Recommendation rating: 5.0/10 > > **Pros**: VSee was my first choice for Tele-Behavioral Health as the US government has it on a HIPAA approved list. I found their support to be helpful as I needed guidance. They do regular maintenance which they announce in advance and also announce issues as they occur. My clients have had no trouble with installing the app and it is reliable . I have liked the fact that they are continually upgrading and problem solving to mae the app more user friendly. > > **Cons**: It could me more intuitive. Psychology Today's app is more intuitive and given the pandemic, it was difficult at first for a computer neophyte to learn how to use it. The manuals need to be written so anyone can figure things out easily. > > I am able to see people during the pandemic without risk and am confident that confidentiality is preserved. I tried Psychology Today's app and Doxy.me but have stuck with VSee because they communicate when there are difficulties and fix them in a timely way. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/102164/vsee?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/102164/vsee) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data