About AdvancedMD EHR












AdvancedMD EHR pricing
AdvancedMD EHR does not have a free version and does not offer a free trial.
Alternatives to AdvancedMD EHR
AdvancedMD EHR Reviews for UK Users
Feature rating

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Great System
Pros
Advanced scheduling as well as great support from product development team.
Cons
Poor integration and very expensive service.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
AdvancedMD EHR
Pros
The thing that I appreciate the most about AMD is that if / when I cannot find an answer to an issue that I am facing through the extensive library of training and support videos and articles, the support desk is just a phone call away and are always quick to resolve my issues.
Cons
The biggest con that I face with the software is the inability as an administrator to delete certain things. Our clinical staff do not always pay attention to details, and sometimes things happen that need to be deleted.
Response from AdvancedMD
Thank you for taking the time to leave this review.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Not happy. Looking for a replacement.
Overall I’m not happy with Advanced and Dee. I’m looking for a replacement
Pros
It is a compliant software to keep patient records
Cons
The customer service is horrible, the tool is not intuitive, it’s hard to pull reports, the patient portal is horrible, the integration with other software and the API is not good
Alternatives Considered
iCloudReasons for Choosing AdvancedMD EHR
Platinum was not in the cloud so we had to have a hard server in order to manageSwitched From
Platinum systemReasons for Switching to AdvancedMD EHR
it integrated with our online appointment booking system, and we thought it was the best option at the time. However, the customer support has been absolutely horrific.- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
AdvancedMD, a Ferrari running on Volkswagen beetle tires.
My experience is very positive when using their telehealth (we are 100% telehealth) function, talking to the patient with the patients' depression and anxiety ratings displayed on screen, color coded, using the templates I built for our use-cases. Then when I go to the prescription function, if there are CIIs, things get frustrating. I now prepare the CIIs to send the day before, but that takes 15 to 30 minutes per day that I'd rather spend doing something else.
Pros
AdvancedMD modules do what they were designed to do, and they do it in an efficient and well-designed flow. I had to have 5 third-party products integrated through the API of my last EHR to do what AdvancedMD does (1. send out and receive rating scales and display the results in the appointment, 2. conduct Zoom appointments, 3. have documents e-signed, 4. collect fees within the portal, 5. send out patient satisfaction surveys after our appointments and push the positive reviews to the internet). Other features of AdvancedMD includes the ability to create a treatment Team that can include outside providers, to whom notes can be automatically faxed, which is very useful (our best marketing should be our work). It also automatically notifies patients via text when prescriptions have been sent. The template system is very powerful. It includes the ability to create calculation fields. The final note uses MS Word merge fields, so in designing your final note you can pretty much do anything that MS Word can do. I designed our final note in MS Word to include the results of the depression and anxiety ratings scales in a vertical table on the left 25% or so of the page with color-coding by value of the answers against a faint background color from our logo color pallet. AdvancedMD is criticized for "hidden fees", but these are simply the costs of the modules one wants to have and use in one's iteration of AdvancedMD. The advantage of paying for the feature is that it works, and it works well.
Cons
Inexplicably for such a well thought-out and designed piece of software, AdvancedMD uses DrFirst to validate e-prescribing of scheduled medications. The EPCS function of DrFirst requires that one select each medication to be sent (Why? We selected the medications to send already...click, click, click). Then you have to enter a unique password (Why? We've signed into AdvancedMD already), and then you have to enter a 6 digit code from SymanticVIP (whatever) that expires every 30 seconds (Seriously?) tap, tap, tap, tap, tap, tap. My previous EHR, which was designed to minimize engineering costs and was very inefficient, used ID.me on the phone to authenticate sending scheduled meds. Select the meds, hit send, enter the EHR password with one click because the EHR remembered it, and on the phone a column popped up, tap it, and done. Oh, how I miss those days. AdvancedMD also does not have a duplication function for prescriptions, so if you want to send 3 copies of a CII, you have to create each one, one at a time. Yes, once sent you can use the Send w/edit function to resend them, but that brings up 3 instances to resend into which you have to enter the fill date one prescription at a time. My previous EHR entered fill dates automatically with their duplicate function. Overall, I'm glad I changed from my previous EHR to AdvancedMD, but the DrFirst-based prescribing of scheduled medications creates pain every time I use it, which is many times each day.
- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great program for Multi Disciplined Practice
Excellent! I continue to recommend to other providers
Pros
Ease of use, ability to create/modify documentation
Cons
Minimal disruptions during system upgrades
Response from AdvancedMD
Thank you for taking the time to leave this review.