Hightail has a free version and offers a free trial. Hightail paid version starts at US$12.00/month.
- Industry: Publishing
- Company size: 11-50 Employees
- Used Daily for 2+ years
Great for large files and folders
At a great price, you can store a TON of files, very useful for anyone who is constantly sending, receiving, and storing all types of files.
Hightail makes it easy for me to share large files and folders with people inside and outside my company. You can create "spaces" where all types of files can be stores, and links to this space can be shared with anyone.
Safari does not support folder uploads, but opening chrome and uploading folders to spaces that way made it simple. This was my only hangup with the service.
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
I'm not too crazy about Hightail
Hightail has some really awesome customer service. Other than that, I feel there are other cloud storage and file sharing applications that are more superior.
I like that you have a custom link through which your clients or anyone can upload large files to send to you. Likewise, you are able to send professional looking emails with links for your clients to download large files you send to them.
I was never really able to get the files I stored in the cloud to sync in my local computer drive, so I lost quite a bit of files. I found Hightail more pricier than it needs to be. They used to be great when they were YouSendIt, but once they merged with Hightail, I feel the quality of the product diminished a bit. I didn't like that they do not provide a file preview. So I have to download several photo files to find the picture I'm looking for.
- Used Daily for 2+ years
Narrowing of Features and Declining Value
You can set up a linked folder on your machine that syncs with Hightail. Back in the day (prior to August, 2017) this formed an ideal platform for disseminating content as you could grab download links and include them in your own communications.
Hightail has recently adopted a typical self-focused millennial mindset of tunnel-visioned genius: focusing on an increasingly narrow range of cool stuff and killing off highly practical features without pausing to think about the spectrum of their users. If the HT people have a favorite way of working, they think that everyone works just like they do. As of the most recent downgrade, it is no longer possible to copy download links for files. If you need to send a business email with multiple download links and other content, you're now out of luck, as the only option is to use Hightail's interface to send an email with one (concealed) link.
My needs include the ability to send multiple download links to my dealers and prospective dealers - everything from canned social media content to a range of literature and photos. If, for example, a dealer is setting up a website and needs logos, product shots and text files, I can no longer just send out an email with the links to the files on Hightail.
Overnight they have unthinkingly destroyed my once routine means of distributing a huge amount of content to our dealers and prospects across the U.S. In a single, narrow-mined stroke, the value of Hightail to my company has vanished overnight.
This was a totally brainless move. I suggest that people look for a better solution.
- Industry: Dairy
- Company size: 501-1,000 Employees
- Used Daily for 6-12 months
Hightail is the Answer for Finicky Firewalls and Filesharing
Hightail has come to my rescue time and time again, when I'd get that dreaded "This file exceeds your email server's capacity restrictions" message. I highly recommend for any creative or marketer with filesharing needs.
*please note-I have only used the filesharing aspect of this software
Hightail is literally the only software we've been able to use to file share with our very thick fire wall. We have tried countless other software solutions-all have either been blocked, were cost prohibitive or had size restrictions. I deal with our creative agency on a daily basis, sharing large files is a necessity, and Hightail is the best software I've found for it.
Nothing, I find it easy to use, there are no space restrictions, and my highly finicky firewall (that hates dropbox) is completely fine with it.
- Industry: Printing
- Company size: 51-200 Employees
- Used Weekly for 2+ years
Good option for sharing large files
HighTail allows me to send large files efficiently to clients or suppliers. Since I deal with artwork design and production each and every day I really need an safe, fast and effective way to share files whether they be large proofs or final files for print/web production. HighTail generally suits my needs.
I like that I can share large files with my clients on a piece of software that lives on my computer rather than using an online service where I upload the file via a web browser. I feel it is a more secure process when using an app as opposed to using a service such as WeTransfer. I consider the free version to be a great tool that is less troublesome than dropbox.
While I consider the free version to be a great tool, I do believe that the paid version is a bit on the expensive side for my level of use. I consistently use HighTail, but not enough to justify a monthly subscription. If I run into limits on what I can upload for free, I will then move to another free alternative that has less restritive file size limits such as WeTransfer.