4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. Datadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.
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Datadog Software - Datadog frontend metrics
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Datadog pricing

Datadog has a free version and offers a free trial. Datadog paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Datadog

Datadog Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.5
Ease of Use
4.2
Customer Support
4.2
5 reviews of 303 View all reviews
Ionut Alexandru
Ionut Alexandru
  • Industry: Airlines/Aviation
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/12/2023

Datadog is the best SAAS alternative for Monitoring

My experience is great, documentation is very helpfull.

Pros

You dont have to manage anything, you just setup your agent and you have monitoring done.

Cons

Documentation is not public available, i dont understand why.

Venelin
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Satisfied Customer

We leveraged this tool to monitor a complex infrastructure, including EC2 instances, Redis, ElasticSearch, MariaDB, PHP, VueJS-based web applications, Socket connections, and other critical components. It's robust features and capabilities allowed us to gain valuable insights into our system's performance. Using the option to add custom metrics opened new way of monitoring our project.

Pros

Simple onboarding and unified metrics. Easily track both frontend and backend performance in one place, accelerating issue resolution and optimization. There flexible pricing models, including session sampling, make the solution ideal for projects of all sizes.

Cons

While the mobile app is convenient, its functionality is somewhat limited compared to the full desktop version.

Alternatives Considered

Grafana and New Relic

Reasons for Switching to Datadog

Datadog provided more suitable features for our project in terms of socketIO monitoring.
Ritesh
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

3
Reviewed on 16/12/2024

Datadog feedback

UI experience is good. Data retrieval and visualisation is fast. Filtering logs is not very awesome. problems with multiline log ingestion

Pros

UI experience is good. Data retrieval and visualisation is fast

Cons

Filtering logs is not very awesome. problems with multiline log ingestion

Tyler
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
3

4
Reviewed on 14/01/2025

First time Datadog users with growing pains

Overall my experience has been good, but I would like better product support for the various use cases my organization has and an easier more competitive billing structure is needed.

Pros

Easy of use and integrations make Datadog very compelling. I am also a big fan of the out of the box dashboards and views that help out teams provide value quickly to the products they support.

Cons

Sometimes that ease of use can be too much of a crutch. I find that creating useful monitors and queries is challenging because I am not allowed access to more advanced features or search criteria I am not aware of.

The cost of using Datadog and the numerous areas of billing has really been a big struggle. Not having a set price for using Datadog, the constant increase with new, on-demand services and understanding all the categories I can be charged for is becoming a huge pain point in my organization

Alternatives Considered

Coralogix, AppDynamics and Honeycomb

Reasons for Choosing Datadog

Splunk was also getting expensive and we did not like the approach to centralized observability they were bringing to the table.

Switched From

Splunk Enterprise and Splunk On-Call

Reasons for Switching to Datadog

The rich set of features and out of the box integrations as well as dashboards and views available we very compelling.
Henry
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/12/2024

Best Single Pane of Glass Monitoring Solution

Overall, I like DataDog a lot. It beats the various disparate monitoring products we were using before.

Pros

APM and single pain of glass. This makes it easy to get host metrics for resource utilization and an easy traceback for exceptions.

Cons

Searching logs is not as intuitive as I would like. Text search doesn't work when logs are sent as JSON. Simple grep would make things easier.

Alternatives Considered

New Relic

Reasons for Choosing Datadog

single pane of glass. increased capabiilities of datadog, like APM

Switched From

Papertrail

Reasons for Switching to Datadog

I prefered the interace of DataDog over New Relic

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