--- description: Review of Prime Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Prime Suite | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Community & Federally Qualified Health Center Software](/directory/3/community-health-center-software/software) > [Prime Suite](/software/1010/primesuite-electronic-health-record) # Prime Suite Canonical: https://www.softwareadvice.co.uk/software/1010/primesuite-electronic-health-record Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.uk/software/1010/primesuite-electronic-health-record?page=2) > Prime Suite is an ambulatory platform that provides healthcare organizations with clinical, financial, and administrative tools and services. The health record (EHR) and practice management (PM) system enables practices to choose between on-premise and hosted options. Users can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement. Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition. Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs. > > Verdict: Rated **3.8/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 205 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Greenway Health - **Location**: Tampa, US - **Founded**: 1982 ## Commercial Context - **Pricing Details**: Please contact Greenway Health for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Analytics - Charting - Compliance Management - Customisable Templates - Document Management - Document Storage - Drug Reference Database - E-Prescribing - EDI - EMR/EHR - For Cardiologists - For Family Medicine - For Neurologists - For Obstetrics & Gynecology - For Orthopedics - For Pain Management - For Primary Care ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.uk/directory/3/community-health-center-software/software) ## Related Categories - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.co.uk/directory/3/community-health-center-software/software) - [Pain Management EMR Software](https://www.softwareadvice.co.uk/directory/115/pain-management-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [OBGYN EMR Software](https://www.softwareadvice.co.uk/directory/9/obgyn-electronic-medical-records/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (849 reviews) 3. [Alleva](https://www.softwareadvice.co.uk/software/365334/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.softwareadvice.co.uk/software/2446/electronic-medical-assistant) — 4.4/5 (364 reviews) 5. [AestheticsPro](https://www.softwareadvice.co.uk/software/73167/aesthetics-pro) — 4.4/5 (619 reviews) ## Reviews ### "My experience with Prime Suite" — 4.0/5 > **Alicia** | *5 April 2024* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: As a CMA in a very busy Family practice its crucial to have a good working EMR and I think Prume Suite was just that. It made charting very easy and not very time consuming. It's very simple to refill patients medications, view lab/imaging results, put in referrals to specialists, schedule patients, and communicate back and forth with each physician. > > **Cons**: One thing i think it's missing or I dont know how to is putting in reminders for things that need to be followed up on. > > My overall experience with Prume Suite is great\! ----- ### "Nobody loves their EHR" — 4.0/5 > **VINNIE** | *18 February 2020* | Medical Practice | Recommendation rating: 7.0/10 > > **Pros**: The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018. Responsive and professional. In my opinion if I lost my GRS team, I would leave Greenway. > > **Cons**: Service and response times to issues. We still have open tickets from December in the middle of February. > > It works well with daily activities and getting the important reports. Its system to generate specific/customized reports is challenging. ----- ### "GREENWAY PRIME SUITE" — 3.0/5 > **Bob** | *25 February 2020* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: The best feature is that there could be an Administrator over this software that limits/extends permission/rights in the office rather than calling someone in IT or at the software company\! > > **Cons**: They are sun-setting this product due to the fact that they want everyone to switch to their new platform - Intergy rather than support 2 EMR systems they will only have to support one. > > Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product ----- ### "Greenway PrimeSuite" — 4.0/5 > **Stephanie** | *30 April 2019* | Medical Practice | Recommendation rating: 6.0/10 > > **Pros**: It is specific to our specialty. The facesheet is easy to read and can be customized to fit the needs of the employee whether they are a physician, medical assistant or front office staff. > > **Cons**: The reports are lacking and you cannot make the program fill the screen > > Overall PrimeSuite is a great product for our specialty. We have looked at other systems within Greenway and they are not as user friendly and definitely are not set up for the type of patient we see. ----- ### "Great software" — 5.0/5 > **Samantha** | *1 May 2018* | Recommendation rating: 10.0/10 > > **Pros**: This is a good smart software. It is fast and efficient. It has a good logistics to manage a health center > > **Cons**: The software is complicated to use. It can not be used under any platform. 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