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Abacus Private Cloud
3.7
Overall rating
Reviews
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About Abacus Private Cloud
Abacus Private Cloud is a cloud management solution designed to help businesses store data in a secure and customizable environment. The platform comes with a virtual workspace, which enables professionals to upload business data, documents and applications in a centralized repository for future reference.
Abacus Private Cloud includes multiple data centers such as PCIS DSS, HITRUST, SSAE-16 and more to ensure compliance with various regulatory standards including HIPAA, GLBA, GDPR and FIPS. The solution offers a host of features like Uptime monitoring, automatic system enhancements, 256-Bit AES data encryption, and data migration. Additionally, the system allows users to access documents using multiple platforms and provide security against data breaches or other vulnerabilities.
Abacus Private Cloud lets users synchronize data with oneDrive, Google Drive and Dropbox. Pricing is available on request and support is provided via phone, email, training and other online measures.
Abacus Private Cloud pricing
Abacus Private Cloud does not have a free version. Abacus Private Cloud paid version starts at US$200.00/year.
Starting Price:
US$200.00/year
Free Version:
No
Free trial:
No
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Abacus Private Cloud Reviews for UK Users
Feature rating
5 reviews of 117
View all reviews
Zuhairah
- Industry: Internet
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 05/06/2021
Private cloud for a business
Pros
The critical thing for us was that our consumers could quickly enter into the Cloud and retrieve their program - and that we can log in and see what they're doing if they get stuck. We don't have to go to each client location. The tech support staff is fantastic and delightful!
Cons
When our clients are unable to log in, we appear to be experiencing the same issue. The Cloud becomes frozen and can't even open for anybody if enough of our customer's log out incorrectly. This problem appears to be solvable in some way. In addition, the Cloud seems to be a little pricey.
Jennifer
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 18/08/2020
Fantastic cloud product
I am very pleased with this product.
Pros
I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere. The product is stable and reliable.
Cons
There were some things that did not transfer from our prior legal software but the important things all transferred.
Reasons for Choosing Abacus Private Cloud
Time Matters had many glitches and was not reliable. The system would crash often. Plus, they did not have case management software that we needed.Reasons for Switching to Abacus Private Cloud
This checked off all the boxes for all the things that we were looking for.
Harry
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 20/11/2024
Down Time, Latency issues hurts our business
They changed their name to Caret and it only got worse. We are looking to post online publicly how dissatisfied we are with Caret/AbacusNext cloud service. It is a consistant ongoing problems with the loging into the cloud, latency issues and lack of concern on their part about the down time and loss of business for us. We would be happy to join a class action against Caret / AbacusNext to get out of our contract and move on.
Pros
5 years ago good but too expensive. We have been a client for over 10 years
Lynn
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 16/06/2020
Support, Support, Support!
We are not thrilled but I have not found another provider to house all the software that we use. The search will continue and we will be out when our contract is up
Pros
After you get a support person, the support is very good. They can always fix our problem
Cons
Password resets
Lacerte updates
To be told to complete a support ticket, when my work depends on getting help with a problem, is very frustrating. I just have to shut down and quit working.
Other practitioners just laugh at the price that we are paying for Abacus.
Greg
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 10/06/2020
Software=Yes / Service = Could be Better
The software has functioned very well. Very few problems.
The service side of the business really needs some improving. Many times calling in to the help line can easily take up to 20 minutes of holding or longer before a tech can assist me. The online portal is getting better with more available actions but still many times the need to talk to a tech is required. Adding users has taken up to 7 days for me. The service problem is my main disappointment with AbacusNext.
Pros
I like the ease of access and security of this program.
Cons
It is very locked down. Not able to easily update QuickBooks or other programs because of security settings.
