ExecVision Reviews

Pros

It gives me insight into exactly how my SDRs sound on the phones as well as what they are saying without having to spend the majority of my time sitting in a cube with them while they make calls which frees me up to focus on other areas of the business that need attention. I also like that it gives my SDRs a chance to self-coach these calls before they send them to me. The insight that they are able to give to themselves can be far more effective than someone else telling them what they did right or wrong. Overall, excellent tool!

Pros

ExecVision excels in 3 different areas:
1. Shareability with other ExecVision users. It is incredibly easy to send a call to other users.
2. Coaching is easy to see by being able to highlight certain portions of the call and adding comments to them.
3. Features/functions are really high level. Calls are easy to score, speed up/slow down, pause, comment on, share, etc.

Cons

My one gripe with ExecVision is that calls don't pull up in the library instantly. They have to transfer over from Outreach and that can take up to 30 minutes. This delay often means I forget to share the calls I want to share and breaks up my day later. I wish that it could be quicker so that while I was thinking about that call I could request the coaching right then for the portion of the call I was thinking about.

Pros

-Liked having the option to review calls and understand where I made my mistakes and where I can improve for future calls.
-Listen to call with Manager to understand where I can improve seems to be best practice for me rather than listen to a call, review the call, and then have to review and listen to it again with manager.

Cons

-No SSO: stopped using the software for a long period of time because of this.
-It takes time for the calls to be uploaded into ExecVision which can be frustrating because in the moment you want to figure out where your call went wrong before you proceed with more calls.
-I never use the software to review previous feedback
-The search tool is my worst enemy - I understand how to use it, but it's more complex than it should be.
-Whenever I get a notification that someone marked a call in ExecVision, the link doesn't lead directly to the call & the call is hard for me to find. I would say that more "user friendly" notifications within the website (like a LinkedIn type notification page) would be beneficial.

Pros

Being able to filter my reps calls by the disposition of that call so I can review all calls based on their outcome.

Cons

Keeping our call library up to date have been a hard task with such a large inside sales team.

Pros

I like the intuitive user interface. It takes virtually zero training to learn how to use, because it is not over-cluttered, and has all of the basic functionality that you would desire as an account executive.

Cons

What I like least is the search functionality. I feel like the "contains" search is not robust enough, and I have to get very creative to find particular saved meetings. An improvement in this area would get rid of all aspects that bother me about the software.

Pros

out of box reporting and analytics features. intuitive for users who have had experience in such reporting tools

Cons

features could be improved to provide more deductive results, more statistical results, for deeper insights. Agree this could be challenging. such supports in the major brands are also clunky today. so an opportunity for execvision to improve and overtake.

Alternatives Considered

Tableau and Microsoft Power BI

Reasons for Switching to ExecVision

Total cost of ownership is lower. mainly a reporting tool for subsidiaries supporting investment management reporting for internal usage

Pros

The ability to record, coach, and create a library of files to learn from. It certainly makes training and quality control easier.

Cons

I remember at first there were some integration issues, but overall, it's very easy to use. I'm not part of that team, though so I can't add too much more on that.

Pros

The fact that we can share calls and work together to improve our verbiage and strategies is what I like most about this software.

Cons

As a relatively new user, there is little I find to object to so far.

Pros

It allows my team and I to easily access, listen, and review our calls to better ourselves as sales people and a team.

Cons

Can't search or filter the calls by date easily!

Pros

How many times have you wanted to listen to a conversation with a client and know that you could improve to concerte the sale of your system, product or service, this is possible with this fantastic tool, you can record your conversations and learn from them, improving sharing with your team to plan strategies to improve sales, plan new strategies and teach them to the whole team, a very useful tool to improve and teach many aspects of your company.

Cons

Maybe there are team members who do not like to record their conversations because they think it is something private, you should try to understand that it is for the good of the team and is made to improve and learn from everyone.

Pros

It puts all the calls in one place which makes it easy for both the worker and the employee to review and coach on calls, The EV platform has a ton of features which directly result in productivity. Best of all the setup process is very easy, and the long term benefit you gain out of the platform is definitely worth what you would pay for the service.
Over all it improves the productivity of the team.

In my opinion, this product is first a behavioural coaching platform, and which naturally happens to be applicable to sales and so on.

Cons

Not many cons that I know of. Most of the features are already at 100% .
It is not a con, but the manager would still need to take out some time to review the calls. So as long as you have a good and proactive employee-employer relationship, and a pumped up team who are constantly looking to learn and deliver, and who have a manager who is equally responsive, then you are in for a real treat.

Pros

Listening to how I interact with others is helpful to learn how to improve my conversation. Learning not to speak more that the customer and really focus on what they are saying. Catching myself from saying "UM" and asking more open ended questions to drive the conversation. ExecVision is a tool I would recommend to all Sales People.

Cons

Listening to how long winded I can be. Hearing myself use works like "UM". I would like the highlight tab to be easier to manipulate and the scorecard to be changeable. Lots of back and forth as well as some repeat information is shared because of multiple screens.

Pros

The most Liked features of the software:
- user friendly
-The ability to easily send calls for review
-to see when the prospect is speaking and when the seller is speaking. This gives light into the call and if the seller is patient and actuality understanding what the prospect is saying.
-the ability to transcribe the call
-managers, sellers, and yourself to highlight and leave comments at certain parts in the conversation
-look for key words within the call saving time by not having to listen to the entire recording only listen to the jey aspects need at the time
-see how many time a sells says umm, like and etc to try and fix their errors
-the ability to send the recording to people in your organization that do not even have the software

Cons

The least like features of the software:
-the software can lag when loading
-it at times glitches and signs me out
-the call can take awhile at times to load from Sales force into exec vision
-I wish it had capability to put the link of the call recording in the notes section on salesforce instead of sending the recording through email
-I wish it had the ability to save recipients of call recordings that the seller has previously used

Pros

I like that I can choose what calls I want my bosses to listen to. I've never had this in-between where I'm not being micromanaged by having every single call listened to or the other end of the spectrum where I can't get any help on my calls. I love that folks can leave comments and feedback. It allows me to implement change on my calls pretty much instantly. Really fantastic.

Cons

Sometimes the scorecards aren't easily accessible to me for whatever reason. Not the biggest deal in the world, really just nitpicking at this point.

Pros

The ability to record my sales calls and demos. Enables me to never miss a beat or a piece of information from the call. It also allows me to focus on the call itself instead of taking copious notes

Cons

I cannot upload recorded demos that are 1 hour or longer. Customer support is spotty and lags in response time.

Pros

It allows me to coach my new reps, and use examples from my tenured reps to do so. You can replicate messaging, hear why something is working, not working, and use it again and again to train, coach, etc. Being able to listen to calls at 1.5 times the speed is also an amazing time saver.

Cons

We had to change the way we dispositioned our calls - which was a hassle at first. Now everyone's used to it.

Pros

All of our sales team calls are recorded on this software which makes it easy to do call coaching, reviews with my direct reports. We can easily pull up that particular call, add notes/comments on it prior to meeting or listen to it together for a live coaching session. There's also an ability to put in a call scorecard which you can lay out and make it extremely clear what your expectations for the call should be.

Cons

I don't like that it times out and then I lose the page I was currently at. Sometimes, I filter to a specific rep and a specific type of call so to have to launch that filter again is frustrating.

Pros

I can listen to calls, but cannot listen to calls that have been shared with me for training purposes.

Cons

The software is not user-friendly, and consistently takes too long to listen to your calls. One should be able to listen to their calls in real-time to have adjustment or learning options.

Pros

It is super easy to get to all my calls and it gives me ability to change and grow from hearing my calls.

Cons

The worst thing that I can say it that it takes to long for the calls to show up before you can hear them.

Pros

It allows you to input notes at the intervals that you want.. What I like is that it records and uploads calls fairly quickly.

Cons

It doesnt identify what part of the call is what. Ie. hook, pricing, etc. All calls do not sync up with the system.

Pros

I like that you are able to listen to calls and go back and review & share them. Whether you are an SDR, Sales Rep or Mgt. There is something for everyone.

I like that you are able to tag and sort your calls so you can find what you're looking for much quicker.

With a diverse sales SDR team it's good for each rep to log in and listen to others calls w/out disrupting anyones day.

Cons

I wish that it had the ability to transcribe the calls vs. just listening to them. \

Pros

ability to dive deep into calls and really go line by line of how I can apply it to calls moving forward

Cons

the time for a call to be up;oaded to very long and sometimes have to wait a whole day to review a call.

Pros

I can review my team's calls. There is little software out there that allows us to review calls- this is the best I've seen!

Cons

Not very intuitive- ease of use is great but clunky and time to review calls is difficult. Need more functionality based upon needs of team- identifying areas on calls, scorecard customization.

Pros

I love being able to go back and see where I could improve on my calls. It is awesome to also listen to other employees calls for ideas and feedback

Cons

Really not much I can complain about with the software. I guess I wish it would record a little sooner so I could listen to it as soon as I finish the call.

Pros

The ease of use. You can quickly for your calls (and others) and select the call of choice. The layout is welcoming and helpful

Cons

Sometimes immediately following a call or message I like to return to listen and analyze my performance (when it is fresh in my mind) but the system is a slow loading and I often have to wait.