User Reviews Overview
About AutoManager
Automotive CRM is a comprehensive solution for independent car dealers. It is built to help dealerships manage existing and prospective customers, track sales team activities, monitor appointments, see customer status, plus more....
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Epson printer setup and configuration
Pros
Deskmanager software is very friendly and customer service is excellent
Mike is very knowledgeable and gets fixed from the first time
Cons
Nothing when we have a question or issue we call back and issue resolved
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
AutoManager is easy to use
We have used it for many years and still love it. Recommend it to everyone in the business.
Pros
So easy to use and self explanatory. You will love it.
Cons
Nothing to complain about at all. The system is easy to use.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Lots of glitches; problems with printing forms all the time. you must call them to update
only the printing forms and loading inventory to other sites from them.
Pros
Easy to use, sorts inventory well. going back to do reports or print history of inventory is good. Keeps a good record.
Cons
Printing is off quite often. Have to pay for updates often, anytime you need anything they want money to help you. Also cannot look up any info from another computer unless you pay to have it installed there also. Not convenient.
Response from AutoManager
We hear you and welcome your feedback. Please give us the opportunity to see how we can make this better. We offer a huge assortment of forms from plain paper to ePay forms. We know how difficult a dot-matrix printer can be. All our staff are onsite and are working diligently and with urgency to make our customer's experience a good one.
Top AutoManager Alternatives
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Technical support
Pros
Automanager and deskmanager are easy to use and is inexpensive.
Cons
Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Quckbooks questions
Pros
Deskmanager is a very friendly program and it is not expensive and easy to use
[sensitive content hidden] is very knowledgeable and very helpful
Cons
Nothing yet did not have any issue with the program
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Printer setup
Pros
Automanger software desmkmanager is very friendly and very easy to use
[sensitive content hidden] was helpful
Cons
Nothing , When we needs help and we call and get it resolved
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Tech Support
fantastic, amazing, the best would never switch to any other
Pros
[sensitive content hidden] is the best and always solves all my problems quickly and efficiently
Cons
not applicable to this situation or any other
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Remote Support
[sensitive content hidden] was a great help! Fast, efficient and patient
Pros
Fast and efficient. Easy to use and inexpensive
Cons
nothing. Always able to fix my problems in a timely manner
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Good Product
Pros
Good product support. Very helpful remote support. [sensitive content hidden] 10/10
Cons
Nothing. When we have questions or issues, we can call and get answers quickly
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
GREAT SERVICE AND SUPPORT
Mike has been always helpful and knowledgable
Pros
Easy program, user friendly. We have been using it for over a decade
Cons
- Limited Migration Tools, Limited some of the utility
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great people, great value, great support
The people are top notch pros. They offer service and support 2nd to none. The software is a very good value for all the the features it includes, and they continue to improve it all the time.
Pros
It does everything we need.
It runs pretty fast on a local network.
Cons
modular system (DMS tool is a different system that the website tool)
Response from AutoManager
Thank you for letting us know your feedback regarding our employees. They are the reason for our success. We're glad you had such a good experience!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
The best service i have ever had
The best life experience throughout all these years, with all the changes that over time have always been here to help us move forward
Pros
I am very happy and very grateful to Auto Manager for the best service I have had during more than 30 years that we have worked together.
Cons
In all these years we have experienced great changes regarding technology and they are always at the forefront to make things easier.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Very pleased
Pros
User friendly system! We have been customers for 10 years or more and we have no complaints
Cons
I can't think of any cons I've encountered thus far that hasn't been fixed
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
WebManager Craigslist Posting Tool is Great
Pros
This tool makes posting to Craigslist so quick and easy. I used to spend 3-4 hours a day babysitting my Craigslist automatic postings. Now it is a snap to select the vehicles and post them. The time savings is great. Deleting the posts after the vehicle sells is just as quick and easy. I love this tool.
Cons
I would rather be able to pick which vehicles to post and schedule them to be posted, but this is a minor thing.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Technical support
[sensitive content hidden] is very knowledgable and easy to talk to. always there to help
Pros
Automanager products are very easy to use and not expensive
Cons
Never have any issue with automanager products
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Solid product for my dealership
Good overall experience, great product for running my business
Pros
Easy everyday use, keeps the information I need in a convenient package
Cons
Customer service response time is sometimes slow
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
great product
great mike is a great support tech
Pros
value added good for the cost willing to work with other suppliers for integration
Cons
integration can be better can work on support to be quicker
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Outstanding Service!!
Pros
Easy to navigate. Always reliable and effective in our industry.
Cons
There are occasional lock ups and we have to reset but not time consuming to do so.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Tech support
Pros
Deskmanager program is not expensive and it's friendly
Cons
No issues with autopmanager products like Deskmanager or webmanager
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
desk manager / printer setup
Pros
how easy friendly it is inexpensive program / [sensitive content hidden] very helpful
Cons
no problems with desk manager program no problem
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Technical support
Pros
Desk Manager/Auto Manager not expensive & very friendly to use
Cons
Never have experienced anything we liked least
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Technical Support
Pros
Easy to use software, and great customer service by [sensitive content hidden]!
Cons
no cons whenever we call we get a good response
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great and User Friendly System
Pros
[sensitive content hidden] was very helpful and answered all my questions!
Cons
There is nothing I do not like about AutoManager.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Automanager technical support
Pros
Automanager products are very good and not expensive
Cons
we never had any issue with Automanager products
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Teschica support
Pros
automanager products are friendly and are are easy tro use
Cons
no problem with using automanager products
