User Reviews Overview

About Time Tracker

Time Tracker is an employee time and attendance tracking solution designed to simplify employee tracking and reduce administration using automation functionality. With Time Tracker, businesses are able to examine and track...

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Feature ratings

Value for Money
4.3
Features
4.2
Ease of Use
4.3
Customer Support
4.3

Browse Time Tracker Reviews

2,970 of 2,970 reviews
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Ansh
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2021

Easy To Use Time Tracker To Improve Efficiency And Revenue of Business

It is the best time tracking software that will transform our business. With online time tracking, billing we will literally spend less time on administration and more on making money. It is an affordable solution for our business to track time and reduce expenses in a professional manner. Time Tracker is a web based time management and billing system that allows to track employees time, view reports on their activity, send invoices electronically and control billing from a single location. Time Tracker is a simple and easy to use time tracking and invoicing software. It's ideal for freelancers, consultants and small companies looking to keep track of their time and turn hours into money. Time Tracker allows us to quickly and efficiently bill our clients by email so no more lost paper trail or having to call clients for an update on their progress. We can invoice through the program or export entries into the software of our choice including Quickbooks, Sage One,NetSuite and many others.

Pros

It is a cloud based time tracking and billing solution that increases profitability, reduces administration. It's easy to manage projects, employees and clients from one central location. Useful for all in one timekeeping, billing, payroll and accounting solution for firms of any size. It tracks employee time with GPS accuracy. It can be used as a standalone solution to track time, invoice clients and run payroll or it can be integrated with QuickBooks. eBillity Time Tracker lets us manage our business online, on the phone or on the go through our GPS tracking app helping to increase revenue, reduce administration costs and improve profitability.

Cons

Time Tracker is the best way to track our business work and easy to manage client project tasks. Sometimes clients pay according to time So it is easy to manage work reports on time. We can schedule our our and no issue face with this software.

Denise
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/12/2022

A top tool to improve productivity

TimeTracker is used for logging in, planning projects, managing tasks, planning weekly and monthly calendars, tracking time and expenses, and more. The best part of using a time tracker is that it forces developers to stay on task by setting strict time limits. The developer's track record can be verified by the client. Both the client and the programmer can see through it without any difficulty

Pros

Time Tracker is how I keep track of my schedule, tasks, and projects. Payroll and expenses can be calculated from the gleaned information. In addition, TimeTracker's customer service can fix any problems you're having.

Cons

It works fine, although there are instances when there are bugs that force you to re-enter data. From what I've heard, the software's administrative interface can be perplexing, but I can't speak from personal experience.

Shawn
  • Industry: Package/Freight Delivery
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
4
Customer Support
N/A

4
Reviewed on 06/11/2023

Great Time Tracker

Pros

Very easy to user and understand. Makes tracking time for billings / payroll super simple

Cons

The number of clicks to complete a single entry can be reduced.

Top Time Tracker Alternatives

Benjamin
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
2
Customer Support
2

3
Reviewed on 02/02/2021

Used TimeTracker of a year but then switched away

TimeTracker was an adequate product for the year we used it but was ultimately insufficient for our company's needs.

Pros

TimeTracker was one of the few products on the market that actually fit our needs as a software consulting firm. Most importantly, it allowed tracking time entries against a two-tiered hierarchy of clients and projects and allowed free-text descriptions of time entries. We had been using spreadsheets previously and this was a substantial upgrade for us.

Other nice features:
* Ability to mark entries as billable and not billable
* Ability for at least some users to be able to view and edit other users timesheets
* Ability to mark projects as done, thus preventing people from billing more to them

Cons

Ultimately, we decided to move away from TimeTracker after using it for a year because of three big faults:

1. Incomplete API coverage. The TimeTracker API only exposed some of the data available in the system, and didn't allow for all types of modification. For example, you cannot retrieve a client's billing details via API nor can you edit a time entry. This is severely limiting in the addons that can be built to work with the product.

2. Inability to track/lock billed time entries. While this functionality is technically available as part of the invoicing features, the only way to use it is by generating an invoice. TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.

3. Slow and occasionally buggy interface. A number of pages on the website load slowly. It can take a lot of clicks to do time entry or edit time entries. And there are obnoxious bugs in primary workflows. For example, when changing the project of a time entry, the activity filed gets cleared as well and a popup box must be cleared before you can proceed. As another example, when removing time entries from particular days, deleting the number of hours is not sufficient to clear the time entry.

Tina
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 02/08/2023

Track your time rigjt!

Over all I just love this software

Pros

I love Time Trackers employee scheduling features, it makes my job easier and helps me get the job done quick!

Cons

The time clock feature could be a little more stable but it could just be our signal. It's not to bad though.

Mfundo
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 09/06/2023

Best to keep track on everything

my experience with time tracker has been nothing but the change in my life and how i get to track my time to do some errands of the day, time track to focus on clients things and it help with my our personal things when it comes to my work outs and time with family as well

Pros

Well i all honesty i have used time tracker way back before i started working, as a professional Fashion Model and Fashion Designer. for me i always say time is money and if you waste it it becomes a problem for me and my business hence i keep my time on track and everyday and that makes things very easy for me.

Cons

i would not say i least liked it at all. it has shows much improvement with my time management

Saravanan
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 09/10/2023

Track your time with "Time Tracker"

Very good and you can trust this product.

Pros

Good tool to to keep track of spent hours of you and your employees. Save time without manual attendance of your staff. You can keep awatch on your project stay on track and delier ontime.

Cons

Nothing least about this product try once with the trial pack and you will know the benefits of using this produc

Khush Bakhat
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 06/11/2023

working experience with Time tracker

Pros

i have great experienec with this in organizing my professional life. it is accurate and trustworthy and helps in reminding the meetings

Cons

sometimes, it is non resonsive and you need to put the reminder again and again that is a bit annoying

Fady
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2023

Great opportunity

Good

Pros

Help to manage the time and track lots of daily work

Cons

Some times it need more effort to setup how you want to use it

Nidhi
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 26/09/2023

Great Software

Pros

It is very useful in keeping track of your hours and monitor your productivity. It's UI is very user-friendly and easy to implement and use. Features like setting milestones, reminders etc. are very helpful.

Cons

Sometimes, it crashes and malfunctions. But that happens very rarely. It is a good software overall.

Youngsook
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 08/04/2023

My Time Tracker Review

Its user-friendly interface, reporting capabilities, and seamless integration make it a valuable tool for businesses and individuals alike.

Pros

Time Tracker has such an user-friendly interface. Im personally using it for its time track features mostly. But also its robust reporting tools enable users to view their time usage, set project budgets, and export data in various formats. The mobile app also so smooth.

Cons

Some of our coworkers has found it complex to navigate, particularly when setting up integrations. Additionally, the app's limited integration options may make it less effective for businesses that rely on multiple tools for time management.

Irene
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 31/12/2021

Time Tracker review

Time Tracker was a good option for me as a freelancer. I used it for a while since it was the tracker my client at the time favored and had no real issues when working with it. I did not stick to it mainly because as a freelance I adapt to the needs and preferences of every client and not all of my projects require a tool as rich-featured as this one, but other than that had no issues with it.

Pros

- Easy to use, takes no time to get started.
- Does not require training.
- You can track time for different projects and clients.
- Dashboards are clear and useful.
- Helps to know how much time is spent on each project and client.
- Clients can easily see how time was spent and what are you charging for.
- Automatically saves time entries.
- Helps to see which tasks take longer, evaluate productivity and performance.
- Can be used in multiple devices.
- Allows to easily correct errors.
- You can download the app or use the web app.

Cons

- Did not love the UI. The design could be improved.
- Several features I did not understand nor use.
- It is not complicated to learn how to use, but some things could still be simplified.

Wala
  • Industry: Research
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2022

Excellent Time management Tool

Pros

Time Tracker is indeed one of the smartest tools for timekeeping and saving. It is such a fast and easy to use App. It did help researchers and employees in various sites keep track of the time they are taking to complete research-related tasks, specifically when engaged with one-on-one research participants. It thus helped us define and allocate research targets more appropriately.

Cons

Very seldomly the software will time out and you will have to recalculate time spent on different tasks. It also could be a bit difficult to use on phone screens, and thus researchers out in the field had to create a paper version of their work time, and re-enter it in the app once they are back at the office

Fritz
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 16/07/2018

I never needed any customer support and I don't know how much the software costs.

Paid.

Pros

It's the only computer software I have never needed help with. It keeps it simple.

Cons

That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.

Sharmin
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2023

Efficient Time Tracking Made Easy

Overall, Time Tracker has been an excellent time tracking tool for me. Its ease of use and customizable features make it a great option for individuals and teams alike. While the free version is limited, the paid version offers great value for the price.

Pros

Easy to Use: Time Tracker has a user-friendly interface that makes it easy to track time for multiple projects. The interface is simple and intuitive, with clear labels and options for customization.Mobile App: The Time Tracker mobile app is a great feature that allows me to track time on-the-go. It's available for both iOS and Android devices and provides all the same functionality as the desktop version.Customizable Reports: Time Tracker allows me to generate detailed reports based on the data I've tracked. These reports can be customized by date range, project, and even individual team members.Integrations: Time Tracker integrates with popular project management tools such as Asana, Trello, and Basecamp. This makes it easy to sync time tracking data with project management data.

Cons

Limited Free Version: While Time Tracker does offer a free version, it is limited in functionality. The free version only allows for time tracking on one project and does not include the mobile app or detailed reporting.No Idle Time Detection: Time Tracker does not have an idle time detection feature, which means that if you forget to stop the timer when you take a break, it will continue tracking time.

Verified Reviewer
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
3

1
Reviewed on 10/07/2018

The bare minimum in time tracking. Irritating UX, dated pile of Windows 98, not beyond saving.

I was able to track my time and tell my boss what I did. (That's about it, it made little to no difference in my ability to communicate value in my organization).

Pros

It does what my management team needs it to do. I suppose the integration between their billing set up is satisfactory. They probably feel like changing this system would be such an overhaul that they're willing to stick with this system. That said I guess eBillity accomplishes what the business owner wants.

Cons

This tool does not have enough demonstrated empathy for the actual end user. It certainly accomplishes enough for the controller / billing / CEO. However this tool actually makes it harder to communicate my value to the boss, and I'm not complaining about having to use timers. I've worked in a freelance/client service environment long enough to know that every minute of efficiency matters. What I'm talking about is eBillity's specific UI and interaction design. Furthermore, for mid-tier managers, I've heard that they're also irritated by the system's lack of accommodation. I've heard my managers say that it's very difficult to scale in an org with many clients and even more service offerings. They've said that being able to even parse logs out (who worked on what, for how long, and how) is a headache. Managers would like to manage how employees log their time and this tool does not help them do that. It's an input output box. There are few controls or features that make the life of a manager any easier. Thankfully we deliver enough value to our clients that they don't make us jump through hoops to demonstrate a granular level of time reporting. I would suggest eBillity take a serious look at competitors from a UX and design standpoint. This vertical, as you may now, is maturing and design is ever more important to a successful product.

Brett
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 07/09/2018

TimeTracker by eBility review

Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.

Pros

We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.

Cons

The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.

Response from eBillity

Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.

Replied 04/10/2018
Sujit Kumar
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 20/09/2022

Nice tool for creating a good working culture

It has been very easy to use since now. I do like the softwares which improve the productivity of the team and our brand. Keep adding new features.

Pros

I have been working with the team for the ongoing projects. Keeping track of each every activity was going tougher. The day since I started using time tracker, Tracking was very easy and workflow become smooth.
Highly recommended.

Cons

I don't count any cons but I do have some suggestions to grow the users.
They should charge lesser and they needs to work more on billing and invoicing.

Alternatives Considered

Google Workspace

Reasons for Choosing Time Tracker

Not productive at all.

Switched From

Google Forms
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 08/05/2023

Best and easy to use application for time and expense tracking

Time tracking applications provide numerous benefits. It help individuals and businesses effectively manage their time, improve productivity, optimize resource allocation, track project progress, and generate accurate reports for billing and analysis. Time tracking application enable better time management, enhanced efficiency, and informed decision-making, resulting in improved productivity and overall success.

Pros

Really great and easy to use, flexible as bave Mobile access. Helped us in below mentioned thingsEfficient time tracking and management.Streamlined project planning and resource allocation.Accurate reporting and analytics for productivity evaluation.Integration with other tools for seamless workflow management

Cons

Enhancing the user interface for a more intuitive and visually appealing experience.Adding more advanced customization options to tailor the tracking process to individual preferences.Improving performance and responsiveness to ensure smooth usage, especially with large amounts of data.Expanding integration options with a wider range of project management and accounting tools for increased versatility.

Wangari
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
5
Ease of Use
5
Customer Support
N/A

5
Reviewed on 05/06/2023

Time keeping and Resource Management made easier with Time Tracker

Pros

Every business needs to keept tab of all your business operations from knowing employees productivity, the clients, projects making or costing the business more money. With Time Tracker we are able to track time irregadless our location and even if you are offline. The mobile app is handy to work from anywhere. The premium version is reasonably priced for all to afford. Its very easy to use with no to minimal training required. Keeping records with Time Tracker is accurate and helps our company know where and when to cut costs, knowing which employees requires help and training, which projects requires more time to complete among others.

Cons

Time is money and when utilised well, you get reward for increased productivity and generally meeting your company’s goals. Time Tracker is what every business needs to suceed

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
5
Customer Support
N/A

4
Reviewed on 29/10/2019

Basic usage with no issues for many years

The tracker does simply work and I've never had problems with fearfully entering in hours because it was always possible to reach out to our payments person and have them revert our latest submissions in order to fix them.

Pros

The interface is rather straight forward and because we have many different buckets of things that we can bill to, we are able to make our weekly breakdowns as complicated or as simple to read and bill the clients for as we want. This makes it so that people record time the way that best suits them and their level of detail.

Cons

It's minor, but the comment boxes where I put in all of my time descriptions are rather small and are word limited. This is annoying because it forces me to be needlessly terse or enter in many more rows than I would like to in order to fit everything I did in a week in. Also not necessarily a minus but I found very little need to use the timer that they provide as there are so many times that I would start and stop a task's timer because I was distracted or something more important came up that it was a hassle to maintain.

Stephen
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2018

Hours tracking made simple.

Fast and easy to setup and be productive. Simpler than using some of the other products on the market. Reasonable value for the money.

Pros

The application works through a web browser or my iPhone making it easy to track my hours as I go along. The report engine is simple but does what I need including making reports I can easily send to my clients in a professional looking format.

It is simple to set up new customers and new items so that I can track as much or as little detail as needed.

Cons

Going back to change approved entries can't be done from the main week view session where the hours were first entered. Edits mean going to a separate view of a single line. I can see the rationale for this - the line was approved and therefore the status has to be pushed backwards, but an easier way would be nicer.

A few user defined fields on some of the sessions would be helpful, especially if there became report criteria. I don't use QuickBooks for my invoicing, so having a manual check box marked INVOICED would be helpful (as an example).

Andrew
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 16/07/2018

Works great if you use the website to put in your time.

We went from handwritten time sheets, so this is much cleaner and nice that that time transfers to Quick Books.

Pros

The website is great and very user friendly. The layout where you can just put time for each day under the client once is very nice!

Cons

The app for the mobile is awful! It does not run smooth and is not setup like the website. The website is nice and shows the client and then the whole week so you can put time under the same client for each day instead of with the app where you have to do the client every time and have a lot more entries.

Response from eBillity

Hi Andrew!
Thanks for the honest review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app:
IOS:
https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8
Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker

Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Replied 07/08/2018
Daniel
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2018

A great solution for employers with employees all over the place! Great Customer Service!

Ability to have employees worldwide enter their time quickly and easily to keep A/R as current as possible.

Pros

I like the fact that you can have employees scattered all over the country or even all over the world for that matter and they can simply login and enter their time and submit it easily using eBillity and their easy to use GUI.

Cons

I would like it to have better software for smartphones. I feel the app needs to be developed further and needs a better GUI. I think that most of the employees would use the app but it's hard enough to get them to enter their time let alone learning a new GUI. They need a simple easy to use interface that is bug freee.

Response from eBillity

Hi Daniel!
Thanks for the great review. We really appreciate your feedback, as we are always trying to make improvements to our product.

Please feel free to check out our new and improved mobile app: IOS: https://itunes.apple.com/us/app/ebillity-time-tracker-for/id468586078?ls=1&mt=8 Andriod: https://play.google.com/store/apps/details?id=com.cg.android.ebillitytimetracker Please feel free to reach out to our support team at [email protected] or call us at (800) 851-0992 for free support regarding this issue or anything else that you have questions about. We would love to help!

-Alex from eBillity

Replied 16/08/2018
Warren
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 20/12/2018

It's passable but it could be better

It's a pretty straight forward app that ties into QB. The price is moderate given the functionality and bugs. The concept is good but the delivery needs polishing.

Pros

A web front end to track time for billable projects makes life so much easier for employees. The concept is pretty straight forward.

Cons

Using the service was ok as a user but administering it was...tricky. Getting new job codes to synchronize and become active was always a dance of clicks and back end re-syncs. It never really worked right with just a single sync making them become active. Support would always just make me re-sync the entire db and even then it still did not work. I only hope I did not lose any billable time... I always dreaded having to add new codes and that's not the way it should be.

Response from eBillity

Hello Warren.

Thank you very much for your business and time in using Time Tracker by eBillity. We greatly appreciate the support and feedback.

If you have any comments, questions, or concerns about Time Tracker, please give us a call at 800-851-0992 to reach our customer support agents. We would be happy to assist you.

Furthermore, we are adding new features in 2019, with Facial Recognition, more detailed GPS tracking, Time Cards, and a Punch In/ Punch Out kiosk. We have also worked to improve our basic features as well. I see you encountered some technical difficulties from our end before and greatly appreciate your patience with us.

Thank you again for your business and your time.

Replied 24/12/2018
2,970 reviews