TeamPassword Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About TeamPassword

TeamPassword is a cloud-based solution that enables small businesses to share and manage passwords across teams. Key features include password synchronization, user management, multi-factor authentication, encryption and...

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Feature ratings

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.6

Browse TeamPassword Reviews

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Verified Reviewer
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 26/06/2018

convenient password management for distributed teams

Pros

- simple to use and no onboarding required
- we like the ability to clearly define teams, roles, and access

Cons

- nothing 'wow' about this tool but it does a great job for password management across distributed teams

Andrew
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/02/2023

Good, standard password sharing solution

Very customer service oriented and easy to talk to a live person. That's been the biggest draw as a small organization. Pricing has gone up quite a bit over the last year and no additional features were added so that has been our biggest concern.

Pros

Setting up teams to share the passwords is very easy and the Chrome extension makes it easy to use multiple times a day.

Cons

The autofill sometimes doesn't work and there is no option to autosave the passwords into Team Password directly from the website you are using.

Response from TeamPassword

Hi Andrew,

Thank you for taking the time to leave TeamPassword a review. We appreciate it.

I'm glad that you find the sharing functionality and Chrome extension easy. We take pride in "ease of use."

Could you send me a list of some of the websites that don't autofill? We're improving the autofill functionality by identifying commonalities between sites where it doesn't work.

Regarding the autosave feature, that's in the works! We hope to have it out in a few months, so stay tuned.

If you have any other feature requests or suggestions for improvements, please reach out.

Best,

Tony

Replied 02/03/2023
esther
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 21/02/2019

Keep and share crendentials

Pros

Easy to deploy with your team.
Easy to set up different levels of security

Cons

There are free solution doing the same,.
Cloud based solution

Top TeamPassword Alternatives

Tony
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2023

Secure and Ease of Use

Pros

Ease of Use, Simplicity and Security make it a great product to work with.

Cons

No major Cons. We had a simple need to keep our business passwords somewhere we can share in the team securely and this was it.

Verified Reviewer
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2018

Great tool for sharing passwords amongst employees safely & securely

Pros

I had previously kept all of my passwords written in a notebook, and I realized how screwed I would be if I lost this book. Once I hired my first employee, I needed a secure way to share passwords with her, and that lead me to try this tool. It works well for sharing passwords! I use the starter package, which is affordable at for up to 5 users.

Cons

I found that I was getting way too many email notifications from the tool. You can turn them off, but it was annoying in the beginning.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 09/11/2020

Easy and secure

Makes workplace a lot smoother. Easy and secure way to handle passwords and accounts.

Pros

I was skeptical at first but nowadays I really am happy that this software has been implemented in my working place. Very easy to use and saves a lot of time.

Cons

I wish it had an app for Android too. That's my only "issue" with this software. Everything else is fine.

Response from TeamPassword

Thanks for the review! We do have an android app; you can download at https://play.google.com/store/apps/details?id=com.teampassword&hl=en_US&gl=US

Replied 19/05/2021
Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2019

Simple and handy

Works well for managing the passwords for different client projects.

Pros

Easy to use software for storing virtually all the passwords for the websites I frequently visit. The Chrome plugin is an added advantage.

Cons

I wish this app worked for filling up usernames and passwords outside of browsers (for normal desktop applications).

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 13/05/2020

Must-have for large team using many passwords

I haven't used any other password sharing app but this is an absolute must-have if you are sharing logins with multiple users in your organization.

Pros

TeamPassword allows our team to share passwords for the many shared applications we use to do business. Passwords can easily be updated so everyone has access and it's more secure than logging passwords on a physical or web document.

Cons

I've experienced some lagging issues but they are very minor. It would be great if the mobile version had a better UI.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 25/09/2018

Such an important thing as passwords

Pros

Sometimes in businesses teams share accounts of different things, one register and many people using it. TeamPassword is a great way to keep passwords secure and at the reach of every member of your team

Cons

Maybe security can be a problem when many people are accessing the passwords, but I haven't had any problem because of this

Verified Reviewer
  • Industry: Computer Games
  • Company size: Self Employed
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 17/07/2019

Great for team projects

I'm currently working on a student project with my friends. Since we are planning to make a game, we have a lot of planning and data to transfer to each other. TeamPasword really helped with the accessibility of our data to our team and only them!

I can really see how this software will help me in the future if it helped me as a student, it's going to help me even more once I enter a corporation with even bigger teams.

Pros

It's easy to share passwords to our team with no worry of them getting leaked. I don't have to wait for my teammates to be online to access things just to check if something is right or not.

And with the chrome extension logging in is really fast!

Cons

The Chrome extension I use is sometimes buggy and I have to close the whole browser for it to be fixed.

Sometimes when adding a password, the software will close without saving the information, so I would have to start all over again.

clement
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/11/2022

Team password review

The ease with which passwords are stored in a central place, ease of etrival

Pros

The level of encryption, password management, and password database

Cons

Introducing an integrated 2FA system that can be linked to other authenticators such as those that are created by Microsoft or Google

Response from TeamPassword

Hi Clement,

Thank you for leaving your review. We do have a 2FA system that can work with any authenticator app, including Google Authenticator and Authy. If you have questions, please get in touch with [email protected], and one of our customer support/success representatives can help you set these up.

Best,

Tony

Replied 15/11/2022
christian
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 04/05/2022

Security and Accessibility

TeamPassword saves me a lot of time in logging to different sites and having to remember different passwords, since having the same password for all my logins is a security hazard

Pros

What I find the most helpful is being able to store all my passwords in one place and even creating random passwords that I cant even memorize and just have to remember only 1 master password.

Cons

There are some websites wherein the passwords are not auto populated even if it was already saved in the vault. Maybe something to do with the site's codes (Zendesk)

Response from TeamPassword

Hey Christian! Thanks for leaving us a review. We're glad that we've been able to save you time during your workday. We are looking at how we can auto-import more logins and hope to have that function more widely available.

I am sorry to see that you haven't loved customer support. Please reach out and let me know how we could have supported you better. The team aims to be as helpful as we can be.

Best!

Tony - Director of Operations

Replied 20/05/2022
Katarina
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/03/2022

Very useful

Very useful tool, daily used by our whole team

Pros

It's easy to use and works like a charm, we'd be lost without it

Cons

Occasional issues with the Chrome add on

Response from TeamPassword

Hi Katarina!

We're ecstatic that you're such a fan of TeamPassword. I'm sorry that you've had occasional issues with the Chrome add-on. It did go down briefly in early Oct. 2021 but have since fixed those bugs. If you ever experience problems again, please get in touch with [email protected] so that we can resolve them right away.

Tony

TeamPassword
Director of Operations

Replied 01/04/2022
Janelle
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 29/03/2022

Great Hub For Securely Storing Passwords

TeamPassword has made it easy and seamless for our teams to share passwords, saving valuable time. Knowing our passwords are secure puts me at ease. Although I haven't used it much, the password generator is a great option.

Pros

I like that I can store my passwords in one place and make them private or share them with a team.

Cons

When I log in TeamPassword doesn't open until I click the logo at the top left of the screen.

Response from TeamPassword

Hi Janelle,

Thank you for taking the time to leave a review. We're happy that you're enjoying the ease of access that TeamPassword provides. The security of a password manager provides peace of mind. I have made our development team aware of your login complaint. Hopefully, we can reduce the time it takes to access your records. Every second counts!

Tony

TeamPassword
Director of Operations

Replied 01/04/2022
Melissa
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 12/07/2017

Experience has been good overall but we've run into some annoyances along the way

Ability to add/edit/remove logins, team members and clients easily, ease of use with browser.

Pros

Can organize passwords by groups - this was the most important feature we were looking for, and the Chrome extension makes it very easy to use. Easy to add/remove users as needed and I feel secure overall.

Cons

Inability to bulk remove all passwords in a group - this is very time consuming when a client is no longer with us and we want to remove them, we have to click into every individual item to do so. Firefox extension has been on/off since the beginning. And I don't know any good way to use TP on mobile other than opening it in a browser and copying/pasting.

Kirsten
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/02/2022

Great!

Pros

I dont' have to write down any of my paswoeds

Cons

There is nothing I do not like about this software

Response from TeamPassword

Kirsten,

We're glad that you're finding it so useful. Any password manager is better than writing down your passwords, but we are very happy that you're so happy with ours.

Tony

TeamPassword - Director of Operations

Replied 21/02/2022
Yair
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2017

Saves me and my co workers time. Helps us be more productive. Great team password manager.

Pros

* Makes it easy to share passwords/accounts with groups of coworkers
* I don't have to remember passwords, don't have to use post-its or spreadsheets or IM passwords to coworkers
* Great team password manager for agencies and development teams, etc.
* Google single sign-on (Google SSO) integration works well and means even fewer passwords
* Customer support is great

Cons

I'm looking forward to the release of the iPhone and Android app companions

luke
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/04/2022

Very useful

Pros

- SSO with google account
- Ease of use
- Chrome plugin
- Share passwords in an organisation and store private passwords with the same software
- Easy to import passwords from CSV

Cons

- I can't think of any cons. The UI could be prettier.

Response from TeamPassword

Luke,

Thank you for taking the time to leave us a Capterra review! I'm glad that you're finding TeamPassword useful and that you've managed to set up Google SSO and the Chrome plugins; those are two of my favorite features.

I'm also happy to hear that you found the new import tool east to use! Our development team spent a lot of time trying to simplify that process.

I'd love to hear your thoughts about the UI. What would you prefer from a user point of view?

Best,

Tony

Replied 11/04/2022
Sean
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/07/2017

Good for a work environment

Saves time with not having to remember or input passwords.

Pros

The Chrome plugin makes it very useful on the web. I like that the search front and center. Fast and responsive.

Cons

Wish it worked on apps outside of a browser, would like search results and current page autofill to both display at the top of the list.

Carlos
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/07/2017

Convenient and confidential

I'm able to easily manage the login details for my SAAS products and share them with my team without worrying about security.

Pros

It's really easy to manage our passwords and give access to the relevant members of the team. We can also control who gets access to which login details which means working with third parties or keeping more mission critical credentials locked down is really simple.

Cons

One suggestion would be for a browser plugin but I'd rather be on the side of security than convenience.

Kaylee
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 11/07/2017

Very good and helpful for the most part!

Pros

You can add just about any and every account- plus multiples and more! You can use private and team ones which has been very handy for the team here.

Cons

It shifts weird when you're using more than one browser and tends to freak out. I always have to use it on the first desktop in order to make anything work.

Kareem
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/11/2022

Really recommended

Pros

I really like that there is one place for all team passwords instead of having to remember where have you saved it, and keep going around asking people for passwords

Cons

I have not really encountered anything negative till mow

Response from TeamPassword

Hey Kareem,

Thank you for the review. We appreciate it. Having logins in one place definitely saves time. As you become more familiar with the interface and platform, please reach out to [email protected] with any suggestions you may have. We love hearing from our users.

Replied 30/11/2022
Arman
  • Industry: Gambling & Casinos
  • Company size: 1,001–5,000 Employees
  • Used for Free Trial
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 05/05/2019

Teampassword

Pros

The software is quite easy to handle. It has two modes when creating passwords, the first one is private mode when the created one can be seen only by the person who created it and the second mode is for members of the team. The password can also be showed when clicking on “show passport text” and it can also be generated by predefined desired length and with or without digits and symbols.

Cons

The only con of this software is that it is not free and offers just 14 day free trial.

Kym
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/07/2017

Easy to use, very convenient

Pros

I haven't used this for very long but it has been great for storing all the passwords we use as a team.

Andrew
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

No more forgotten Passwords

My overall experience with Teampassword has been excellent. Their team is extremely friendly and respond in a very timely manner if I ever need them. They are releasing new features regularly and on a very good trajectory.

Pros

Teampassword is extremely easy to use and implement across my entire team. It has also enabled us the ability to easily and securely share access across a global team.

Cons

Sometimes the autofill does not work. But very minor.

75 reviews