User Reviews Overview
About Xoxoday
Xoxoday Plum is a powerful rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the gratification experience delightful for end-users. Xoxoday Plum's native...
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- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Simple & hassle free way to redeem your gift voucher
I have had many opportunities to redeem my points from Xoxoday and the experience has always been positive. Would definitely recommend it.
Pros
The UI is very easy to use. The marketplace has a lot of gift options to redeem and the customer team is extremely responsive and prompt in resolving the queries.
Cons
Sometimes it takes a while to get the codes but apart from that, there has been no problem.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Great Product
Fantastic
Pros
- User Friendly
- Intuitive UI
- Customer Support
Cons
- Don't really have any complaints about the product
Response from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Xoxo review
Good
Pros
The ease of transforming points into vounchers.
Cons
The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.
Top Xoxoday Alternatives
- Industry: Automotive
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Excellent Way to Motivate our Team with Xoxoday Gift Card
Pros
Xoxoday is a great idea that any one can buy the giftcards and share it in employees and team for motivating team. It really great idea and plan for excitement.
Cons
Nothing to say at this point of time as per my knowledge and experience.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Great product
Easy to use, multiple options for gifts are available
Pros
Easy to use, multiple options for gifts are available
Cons
Nothing is such, a great product, and a company must have it
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
JPPLReview
Rewards and recognition
Service award
Birthdays
Pros
great customer support team and proactive support now
Cons
less features and functions
low Engagement on the platform
Alternatives Considered
BigCommerceReasons for Switching to Xoxoday
- local customer care support - More features as compare to other but not up to market speed - service awardsResponse from Xoxoday
Thank you for your insightful Feedback. We value your association with us!
-Team Xoxoday
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
XoxoDay Made my Day
Pros
1. The variety of options to choose from is the prime outstanding feature.2. Instant redeem option3. Ease of use for fresh users
Cons
1. Customer Support needs lot of improvement.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
One of the cool rewards platform
It's an easy and useful rewards platform. Companies can use this platform for having a simplified rewards sharing option.
Pros
Easy to use.
Bulk upload of the winner.
Wide variety of experiences in the catalogue.
Reports on what is spent and an easy cancellation process.
XOXO Points & Coupons are easy to share with the users.
Cons
Uploading a fund is a little long process and if added from a credit card 10% amount will be charged.
Alternatives Considered
Culture AmpResponse from Xoxoday
Hello User, Your feedback really helps us improve. We are working on improving the process to make it faster for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at [email protected]. Thank you.

- Industry: Printing
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Honest review
Pros
Variety of restaurants, and the various prices of coupons
Cons
Not fast as I thought it is . I have to seek customer support to get the coupon code .
Response from Xoxoday
Hello Dinesh, Thank you for reviewing us. We are working on upgrading the software's user interface for our users to avoid any slowdown. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Monthly for 1-5 months
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Review Source
Good way to show employee appreciation
It has been a very pleasant experience with XOXO. There sales rep is very helpful and employees are also very satisfied with all the options available for using the gift cards.
Pros
Ease of use, partnerships and availability globally
Cons
All things are good, cannot think of anything which can be improved.
Response from Xoxoday
Thank you for taking the time to review us! It's feedback like yours keep us motivated all the time. Glad to know that you have a pleasant experience with us. Reach out to us at [email protected] for any issues.
- Industry: Events Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Great prouduct and very user friendly
Pros
Reports and insights Easy to useCan track the budget and manage funds
Cons
Sometimes system shows error message while redeeming
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Amazing experience with Xoxoday
Pros
I used the Global Rewards Marketplace product the most and really liked everything that it offers. There are tons of options for you to choose from. Customer service experience has also been great!
Cons
I found a little difficult to navigate through the website. I didn't face any other issues.
- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Useful
Pros
The processes are quick and works fairly as promisedRedemption/ Delivery processes are well explained
Cons
The website goes blank when logged in, doesn't ever work on m-web/ desktop/ incognito.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 1-5 months
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Review Source
Awesome experience, thankyou XOXOday
Pros
with ease and variety, shopping experience was awesome.
Cons
like everything abt the xoxoday, all good.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Employee rewards source
It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.
Pros
There are various source of options where we can redeem it
Cons
Found none so far, it is pretty good overall
- Industry: Market Research
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Review
Over all good
Pros
Fast, easy and efficient. Wide range of denomination.
Cons
Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only.
It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.
Response from Xoxoday
Hi Raghavendra,
Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once.
We deeply value your association with us. All the best :)
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Okayyy
Pros
Xoxo Points and posts and overall this software is good
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Xoxoday is awesome
Appreciating the employees good work by nominating is a great way to motivate. Xoxoday made it easy. Love it
Pros
Appreciating the employees good work by nominating is a great way to motivate.
Cons
None as far as I think.. Everything seems perfect to me 😊
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Engaging Software
Great! The team is prompt and helpful
Pros
The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.
Cons
We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.
Response from Xoxoday
Thank you for your insightful Feedback. We'll work on it. We value your association with us!
-Team Xoxoday
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
XOXO - Good for Recognitions and Rewards
Great
Pros
XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
Cons
I can't think of much, the software serves its purpose
Alternatives Considered
Vantage CircleReasons for Switching to Xoxoday
We use both- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Xoxo day review
1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing Terms and Conditions against each gift voucher is awesome.
3. One stop solution for all the redemption needs .
Pros
Easy to use and integrate.
Great number of vendors and options to chose
Very simple interface
Cons
The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required
Response from Xoxoday
It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Xoxoday---- The ray of lightining in E Commerce
Marvelous.
Pros
It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.
Cons
Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Nice Product with ease of doing
Its good and I liked it very much personally.
Pros
Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.
Cons
Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.
Response from Xoxoday
Hi Vivek, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on improving our reports and analytics section. You can expect an update in the mid July 2021. Stay tuned! We deeply value your association with us. All the best :)
- Industry: Market Research
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Nice and easy to use product
overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated
Pros
Easy to pull reports, different features can be implemented upon request
Cons
discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation
Response from Xoxoday
Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us [email protected] in case any issues.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Highly suggested for International rewards and gift management
Pros
We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program
Cons
Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.
Alternatives Considered
TangoResponse from Xoxoday
Hi Praburam,
Thank you for taking the time to review Xoxoday Plum on Capterra. Can you elaborate on what email customization you are talking about?You can write to us at [email protected] in case of any issues.
We deeply value your association with us. All the best :)