Xoxoday Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Xoxoday

Xoxoday Plum is a powerful rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the gratification experience delightful for end-users. Xoxoday Plum's native...

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Feature ratings

Value for Money
4.3
Functionality
4.2
Ease of Use
4.3
Customer Support
4.3

Browse Xoxoday Reviews

154 of 154 reviews
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Ron
Ron
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2022

Simple & hassle free way to redeem your gift voucher

I have had many opportunities to redeem my points from Xoxoday and the experience has always been positive. Would definitely recommend it.

Pros

The UI is very easy to use. The marketplace has a lot of gift options to redeem and the customer team is extremely responsive and prompt in resolving the queries.

Cons

Sometimes it takes a while to get the codes but apart from that, there has been no problem.

Avinaba
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/07/2019

Great Product

Fantastic

Pros

- User Friendly
- Intuitive UI
- Customer Support

Cons

- Don't really have any complaints about the product

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Replied 17/06/2020
Irina
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 30/05/2023

Xoxo review

Good

Pros

The ease of transforming points into vounchers.

Cons

The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.

Top Xoxoday Alternatives

Anil
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/07/2024

Excellent Way to Motivate our Team with Xoxoday Gift Card

Pros

Xoxoday is a great idea that any one can buy the giftcards and share it in employees and team for motivating team. It really great idea and plan for excitement.

Cons

Nothing to say at this point of time as per my knowledge and experience.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/04/2023

Great product

Easy to use, multiple options for gifts are available

Pros

Easy to use, multiple options for gifts are available

Cons

Nothing is such, a great product, and a company must have it

Tina
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
5

3
Reviewed on 15/10/2019

JPPLReview

Rewards and recognition
Service award
Birthdays

Pros

great customer support team and proactive support now

Cons

less features and functions
low Engagement on the platform

Alternatives Considered

BigCommerce

Reasons for Switching to Xoxoday

- local customer care support - More features as compare to other but not up to market speed - service awards

Response from Xoxoday

Thank you for your insightful Feedback. We value your association with us!

-Team Xoxoday

Replied 17/06/2020
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 15/02/2023

XoxoDay Made my Day

Pros

1. The variety of options to choose from is the prime outstanding feature.2. Instant redeem option3. Ease of use for fresh users

Cons

1. Customer Support needs lot of improvement.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/03/2022

One of the cool rewards platform

It's an easy and useful rewards platform. Companies can use this platform for having a simplified rewards sharing option.

Pros

Easy to use.
Bulk upload of the winner.
Wide variety of experiences in the catalogue.
Reports on what is spent and an easy cancellation process.
XOXO Points & Coupons are easy to share with the users.

Cons

Uploading a fund is a little long process and if added from a credit card 10% amount will be charged.

Alternatives Considered

Culture Amp

Response from Xoxoday

Hello User, Your feedback really helps us improve. We are working on improving the process to make it faster for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at [email protected]. Thank you.

Replied 02/08/2022
Dinesh
Dinesh
  • Industry: Printing
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 09/03/2022

Honest review

Pros

Variety of restaurants, and the various prices of coupons

Cons

Not fast as I thought it is . I have to seek customer support to get the coupon code .

Response from Xoxoday

Hello Dinesh, Thank you for reviewing us. We are working on upgrading the software's user interface for our users to avoid any slowdown. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at [email protected]. Thank you.

Replied 04/08/2022
Nab Aggarwal
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/04/2019

Good way to show employee appreciation

It has been a very pleasant experience with XOXO. There sales rep is very helpful and employees are also very satisfied with all the options available for using the gift cards.

Pros

Ease of use, partnerships and availability globally

Cons

All things are good, cannot think of anything which can be improved.

Response from Xoxoday

Thank you for taking the time to review us! It's feedback like yours keep us motivated all the time. Glad to know that you have a pleasant experience with us. Reach out to us at [email protected] for any issues.

Replied 15/05/2020
Kunl
  • Industry: Events Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/05/2023

Great prouduct and very user friendly

Pros

Reports and insights Easy to useCan track the budget and manage funds

Cons

Sometimes system shows error message while redeeming

Sifat
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

4
Reviewed on 19/06/2023

Amazing experience with Xoxoday

Pros

I used the Global Rewards Marketplace product the most and really liked everything that it offers. There are tons of options for you to choose from. Customer service experience has also been great!

Cons

I found a little difficult to navigate through the website. I didn't face any other issues.

Sowmya Shree
  • Industry: Leisure, Travel & Tourism
  • Company size: 201–500 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
4

4
Reviewed on 02/06/2023

Useful

Pros

The processes are quick and works fairly as promisedRedemption/ Delivery processes are well explained

Cons

The website goes blank when logged in, doesn't ever work on m-web/ desktop/ incognito.

poonam
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2023

Awesome experience, thankyou XOXOday

Pros

with ease and variety, shopping experience was awesome.

Cons

like everything abt the xoxoday, all good.

Azharuddin
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 03/03/2022

Employee rewards source

It is pretty good choice for organizations to reward its employee where they can choose various platforms to redeem their rewards.

Pros

There are various source of options where we can redeem it

Cons

Found none so far, it is pretty good overall

Raghvendra
  • Industry: Market Research
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/06/2021

Review

Over all good

Pros

Fast, easy and efficient. Wide range of denomination.

Cons

Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only.

It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.

Response from Xoxoday

Hi Raghavendra,

Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once.

We deeply value your association with us. All the best :)

Replied 23/06/2021
Qadeer
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/03/2022

Okayyy

Pros

Xoxo Points and posts and overall this software is good

Dharamsingh
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/03/2022

Xoxoday is awesome

Appreciating the employees good work by nominating is a great way to motivate. Xoxoday made it easy. Love it

Pros

Appreciating the employees good work by nominating is a great way to motivate.

Cons

None as far as I think.. Everything seems perfect to me 😊

Nidhi
  • Industry: Chemicals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2019

Engaging Software

Great! The team is prompt and helpful

Pros

The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.

Cons

We can only reward points. Would appreciate if a service of rewarding with gifts is introduced i.e. instead of giving 1000 points to someone if I can give them a movie voucher.

Response from Xoxoday

Thank you for your insightful Feedback. We'll work on it. We value your association with us!

-Team Xoxoday

Replied 17/06/2020
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2022

XOXO - Good for Recognitions and Rewards

Great

Pros

XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.

Cons

I can't think of much, the software serves its purpose

Alternatives Considered

Vantage Circle

Reasons for Switching to Xoxoday

We use both
Syama
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2019

Xoxo day review

1. It really Solved the hassle of contacting Multiple vendors and providing KYC across
2. Placing Terms and Conditions against each gift voucher is awesome.
3. One stop solution for all the redemption needs .

Pros

Easy to use and integrate.
Great number of vendors and options to chose
Very simple interface

Cons

The name labels in the interface are little confusing if I want to add existing Company points to my rewards. Some fine tune required

Response from Xoxoday

It's so great to hear your feedback! Yes, Xoxoday Plum reduces the hassle of contacting multiple vendors with a lot of options. Thank you! Happy Rewarding.

Replied 13/05/2020
Parthasarathy
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 01/03/2022

Xoxoday---- The ray of lightining in E Commerce

Marvelous.

Pros

It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.

Cons

Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.

Vivek
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 17/06/2021

Nice Product with ease of doing

Its good and I liked it very much personally.

Pros

Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.

Cons

Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.

Response from Xoxoday

Hi Vivek, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on improving our reports and analytics section. You can expect an update in the mid July 2021. Stay tuned! We deeply value your association with us. All the best :)

Replied 23/06/2021
Verified Reviewer
  • Industry: Market Research
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 01/05/2019

Nice and easy to use product

overall good, I think you provide a service which is better than other companies we've tried. A bit more focus on customer service and not only on sales and upselling would be appreciated

Pros

Easy to pull reports, different features can be implemented upon request

Cons

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

Response from Xoxoday

Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us [email protected] in case any issues.

Replied 15/05/2020
Praburam
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 08/06/2021

Highly suggested for International rewards and gift management

Pros

We primarily use it for rewarding customer advocates in 30+ different countries. The best part of Xoxo Plum is that the end user can receive the gift card for any of the services listed in his country. This will eliminate the regional currency problem that companies face while running a high scale reward program

Cons

Customisation options are decent enough but needs improvement. Reply-to email should be customized by the end-user.

Alternatives Considered

Tango

Response from Xoxoday

Hi Praburam,

Thank you for taking the time to review Xoxoday Plum on Capterra. Can you elaborate on what email customization you are talking about?You can write to us at [email protected] in case of any issues.

We deeply value your association with us. All the best :)

Replied 23/06/2021
154 reviews