User Reviews Overview

About Timesheets.com

Timesheets.com provides cloud-based time tracking for small and midsize businesses. The service allows employers to track both hourly time for payroll and project time for billing. Employers can also track reimbursable...

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Feature ratings

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.8

Browse Timesheets.com Reviews

843 of 843 reviews
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elmare
elmare
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2023

Great product to keep time

Pros

Very user friendly. You can add sick leave time booked of and even holidays easy for hr department

Cons

People have to pit in their own hours which make it difficult to know if they really worked those hours

Ahanaf Ahamed
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 24/09/2024

Timesheets.com has made it much easier for us to keep track of our time and do more efficient...

It can track time, manage expenses, and generate reports. Any business that cares about accurate timekeeping and smooth project planning should use it.

Pros

Keeping track of billable hours and total productivity is made very easy by the platform's ability to log hours spent on specific research projects. Finding it possible to sort time entries by project and task was especially helpful for me because it makes it clear how resources are being used for different study projects. Creating detailed reports quickly is another great feature. These reports show how time is being spent and how the project is going, which is very important for making sure that goals are met, and resources are used well.
Easy entry is another great thing about the platform. I could easily access the platform on different devices, whether I was working from the office or from home.

Cons

Although the platform has helpful reporting tools, it would be better if users could customize reports to meet their specific research needs. Furthermore, the process of okaying time entries can sometimes feel a bit complicated, especially when there are a lot of tasks and team members involved.

Jolene
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2025

Timesheet review

Great. The help from the team is great and you get help right away.

Pros

The Timesheets team is awesome. They pick up right away and can always answer all my questions. The online chat or calling they answer right away.
They take the time to show me how to fix what I need and how to use the system more efficiently. The global entry feature is the best, I can go in and make an entry for everyone. Gideon is the best!!!!

Cons

The PTO and accrual tracking could be easier to use.

Top Timesheets.com Alternatives

Jennifer
Jennifer
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 22/02/2024

Help need a better one

Pros

okay and tracking some but not all. auto for 30 min and not true

Cons

I could see a problem with the auto feature on breaks

Response from Timesheets.com

Gartner, please clean these kinds of useless (and inaccurate) reviews. Timesheets.com does in fact track breaks, paid and unpaid.

Replied 09/04/2024
Annie
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/10/2024

Amazing time keeping system!!

I started using timesheets.com back in 2015 for managing my team's time tracking and I couldn't be happier with the experience! The platform is incredibly user-friendly, making it easy for everyone to log their hours and submit timesheets without any hassle. I appreciate the customizable features that allow me to tailor the system to fit my organization’s specific needs.

Pros

The reporting tools are fantastic, providing insightful analytics that help me monitor productivity, overtime and paid time off requests. Customer support has also been top-notch. [sensitive content hidden] have always been ready to assist with any questions or concerns. They helped fix my issue with uploading the payroll report into Heartland which has significantly cut down the time it takes to process payroll now!

Cons

It would be nice if the monthly cost could be a little lower.

Jason
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/05/2024

Excellent Customer Service

Great, their customer services is excellent.

Pros

Customer Service was excellent, they are available within minutes to help you resolve any issue you may have. The Reps are extremely knowledgeable of the product.

Cons

Not fully intergrated with our current systems

Irma
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2023

Review of Timesheet

Overall very efficient and excellent customer service skills was able to speak to several staff members

Pros

Convenience, efficiency and able to print reports as needed. Spoke with [sensitive content hidden] and was very helpful.

Cons

Getting charge for $1 on the last day of the month even though we were not going to officially start 11.01.2023

David
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/04/2024

Timesheets Great customer service

I am able to call them and quickly get my questions answered. I am not on hold very long maybe a minute. They always get me squared away!

Pros

I switched from Tsheets or now known as QuickBooks time because after QuickBooks bought them the customer support became horrible. Timesheets rocks in customer support and saved us money. This is why I switched.

Cons

As with all software there is a learning curve but not bad. I just called our rep and he gave me the tips to collect my reports.

Amanda
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2025

Great for small business!

Pros

Ability to keep project time and hours separate.

Cons

I wish there was an app that staff could download rather than having to use the browser on their mobile device.

tonya
  • Industry: Alternative Dispute Resolution
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 06/12/2024

yes love it

Overall it is worth it for the money, very good product

Pros

It has ease of use, functionality and offer a wide variety of uses.

Cons

A little bit slow and updates take a long time

Brenda
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2024

Great Timesheet!

I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very helpful at assisting me with the researching the records that Ineeded to get into due to a time that was accidently overlapping to another time. He assisted with on how to look for the audit trail. He showed me how to expend all the records from a previous date to now. Keep [sensitive content hidden] around! He is knowledgable at his job!

Pros

Accuarate tracking of times. Easy for payroll tracking hours.

Cons

I really do not have any complaints about Timesheets. The developers have been very helpful with any troubles I was having and answered all my questions!

Stacy
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 16/08/2023

My Timesheets.com

We have enjoyed timesheets. The transition to the new updated version, the transition was seemless.

Pros

The ability to have different office locations along with employees that have to be on the road for their job, having access.

Cons

Not being able to customize the time sheets to show or not show columns that make it look convoluted and unnecessary information for our reporting, along with font size.

Diane
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2024

Best Customer Service out there

Pros

Very easy to use. And if you have any issues their support team is absolutely the best

Cons

I have not found anything yet. I recently added the gps tracking and we have been happy with that at well

John
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/09/2024

Excellent Tool - thank you for the support all these years!

Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.

Pros

Ease of use and navigation. Fast and simple UI.

Cons

Cannot think of any cons at the moment.

Brad
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2023

Great Value

Wonderful! I would recommend this to any small company.

Pros

Timesheets provides a very easy and functional timesheets app for a reasonable price. The interface is very intuitive for new users.

Cons

I don't have any negative experiences with Timesheets.

Kimberly
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/08/2023

Great product

Our company has been using Timesheets.com for several years, and we continue to be satisfied with the product. The customer service is always helpful and pleasant.

Pros

Timesheets is an easy and efficient way for my employees to track their time worked.

Cons

I have not found anything that I do not like about Timesheets.com

Tami
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/03/2024

Great for Tracking employees hours

Pros

I used timesheets.com because it was the easiest to use for bi-weekly payroll

Cons

I would sometimes have to re-enter employees but overall a great product

Esther
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/10/2023

Timesheets

Pros

[sensitive content hidden] and others such as [sensitive content hidden] on the Live Chat have been very helpful when it comes to a problem I encountered.

Cons

At this point I have not encountered a problem that had not been solved.

Tina
  • Industry: Accounting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/07/2023

Time Tracking made easy!

Overall I love timesheet it helps me daily

Pros

The time clock and time tracking features are among my favorite within Timesheet.com. They make it easy.

Cons

The expense record could be more advance but I don't use it much anyways

Joanna
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2023

Surprisingly great customer service

Pros

I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot.

Cons

I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money.

Moji
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/08/2023

Extraordinary service...Thank you!

Friendly and knowledgeable Customer Support

Pros

User Friendly

Sandra
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2023

User-friendly

It allows employees to monitor their hours and managers to oversee their activities. The system provides attendance management tools that enable supervisors to track employee attendance, monitor leave requests, and manage time-off policies efficiently.

Pros

Easy to navigate, that requires minimal training to get started. Menu options are well-organized, making it easy for both employees and managers to track time and manage attendance. Great product and worth paying the extra compared to other products

Cons

Like it all but there a functions on it that we do not use. I would recommend that new users try a free trial first it will be worth it.

Heidi
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/04/2023

[sensitive content hidden] was exceptionally helpful

Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.

Pros

The program is Easy to use, track and process timesheets and assist with payroll.

Cons

Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!

Ted
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/04/2023

Thank God For Timesheets

I found it online and ended up talking with [sensitive content hidden]. That is a persuasive person, who knows the functionality of the product. I was hooked in 10 minutes, and have been happy with them sense.

Pros

They have actual support, not ask our community. It is easy to use and accurate.

Cons

Nothing comes to mind. Will update if I think of something.

Nicole
  • Industry: Public Relations & Communications
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2023

Very happy

[sensitive content hidden] was very helpful.

Pros

Very happy so far, keen to use it more

Cons

Nothing yet - still on the free trial at the moment.

843 reviews