User Reviews Overview
About Timesheets.com
Timesheets.com provides cloud-based time tracking for small and midsize businesses. The service allows employers to track both hourly time for payroll and project time for billing. Employers can also track reimbursable...
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- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Great product to keep time
Pros
Very user friendly. You can add sick leave time booked of and even holidays easy for hr department
Cons
People have to pit in their own hours which make it difficult to know if they really worked those hours
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Timesheets.com has made it much easier for us to keep track of our time and do more efficient...
It can track time, manage expenses, and generate reports. Any business that cares about accurate timekeeping and smooth project planning should use it.
Pros
Keeping track of billable hours and total productivity is made very easy by the platform's ability to log hours spent on specific research projects. Finding it possible to sort time entries by project and task was especially helpful for me because it makes it clear how resources are being used for different study projects. Creating detailed reports quickly is another great feature. These reports show how time is being spent and how the project is going, which is very important for making sure that goals are met, and resources are used well.
Easy entry is another great thing about the platform. I could easily access the platform on different devices, whether I was working from the office or from home.
Cons
Although the platform has helpful reporting tools, it would be better if users could customize reports to meet their specific research needs. Furthermore, the process of okaying time entries can sometimes feel a bit complicated, especially when there are a lot of tasks and team members involved.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Timesheet review
Great. The help from the team is great and you get help right away.
Pros
The Timesheets team is awesome. They pick up right away and can always answer all my questions. The online chat or calling they answer right away.
They take the time to show me how to fix what I need and how to use the system more efficiently. The global entry feature is the best, I can go in and make an entry for everyone. Gideon is the best!!!!
Cons
The PTO and accrual tracking could be easier to use.
Top Timesheets.com Alternatives

- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Help need a better one
Pros
okay and tracking some but not all. auto for 30 min and not true
Cons
I could see a problem with the auto feature on breaks
Response from Timesheets.com
Gartner, please clean these kinds of useless (and inaccurate) reviews. Timesheets.com does in fact track breaks, paid and unpaid.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Amazing time keeping system!!
I started using timesheets.com back in 2015 for managing my team's time tracking and I couldn't be happier with the experience! The platform is incredibly user-friendly, making it easy for everyone to log their hours and submit timesheets without any hassle. I appreciate the customizable features that allow me to tailor the system to fit my organization’s specific needs.
Pros
The reporting tools are fantastic, providing insightful analytics that help me monitor productivity, overtime and paid time off requests. Customer support has also been top-notch. [sensitive content hidden] have always been ready to assist with any questions or concerns. They helped fix my issue with uploading the payroll report into Heartland which has significantly cut down the time it takes to process payroll now!
Cons
It would be nice if the monthly cost could be a little lower.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Excellent Customer Service
Great, their customer services is excellent.
Pros
Customer Service was excellent, they are available within minutes to help you resolve any issue you may have. The Reps are extremely knowledgeable of the product.
Cons
Not fully intergrated with our current systems
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Review of Timesheet
Overall very efficient and excellent customer service skills was able to speak to several staff members
Pros
Convenience, efficiency and able to print reports as needed. Spoke with [sensitive content hidden] and was very helpful.
Cons
Getting charge for $1 on the last day of the month even though we were not going to officially start 11.01.2023
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Timesheets Great customer service
I am able to call them and quickly get my questions answered. I am not on hold very long maybe a minute. They always get me squared away!
Pros
I switched from Tsheets or now known as QuickBooks time because after QuickBooks bought them the customer support became horrible. Timesheets rocks in customer support and saved us money. This is why I switched.
Cons
As with all software there is a learning curve but not bad. I just called our rep and he gave me the tips to collect my reports.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great for small business!
Pros
Ability to keep project time and hours separate.
Cons
I wish there was an app that staff could download rather than having to use the browser on their mobile device.
- Industry: Alternative Dispute Resolution
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
yes love it
Overall it is worth it for the money, very good product
Pros
It has ease of use, functionality and offer a wide variety of uses.
Cons
A little bit slow and updates take a long time
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Great Timesheet!
I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very helpful at assisting me with the researching the records that Ineeded to get into due to a time that was accidently overlapping to another time. He assisted with on how to look for the audit trail. He showed me how to expend all the records from a previous date to now. Keep [sensitive content hidden] around! He is knowledgable at his job!
Pros
Accuarate tracking of times. Easy for payroll tracking hours.
Cons
I really do not have any complaints about Timesheets. The developers have been very helpful with any troubles I was having and answered all my questions!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
My Timesheets.com
We have enjoyed timesheets. The transition to the new updated version, the transition was seemless.
Pros
The ability to have different office locations along with employees that have to be on the road for their job, having access.
Cons
Not being able to customize the time sheets to show or not show columns that make it look convoluted and unnecessary information for our reporting, along with font size.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best Customer Service out there
Pros
Very easy to use. And if you have any issues their support team is absolutely the best
Cons
I have not found anything yet. I recently added the gps tracking and we have been happy with that at well
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Excellent Tool - thank you for the support all these years!
Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.
Pros
Ease of use and navigation. Fast and simple UI.
Cons
Cannot think of any cons at the moment.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Great Value
Wonderful! I would recommend this to any small company.
Pros
Timesheets provides a very easy and functional timesheets app for a reasonable price. The interface is very intuitive for new users.
Cons
I don't have any negative experiences with Timesheets.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great product
Our company has been using Timesheets.com for several years, and we continue to be satisfied with the product. The customer service is always helpful and pleasant.
Pros
Timesheets is an easy and efficient way for my employees to track their time worked.
Cons
I have not found anything that I do not like about Timesheets.com
- Industry: Automotive
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Great for Tracking employees hours
Pros
I used timesheets.com because it was the easiest to use for bi-weekly payroll
Cons
I would sometimes have to re-enter employees but overall a great product
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Timesheets
Pros
[sensitive content hidden] and others such as [sensitive content hidden] on the Live Chat have been very helpful when it comes to a problem I encountered.
Cons
At this point I have not encountered a problem that had not been solved.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Time Tracking made easy!
Overall I love timesheet it helps me daily
Pros
The time clock and time tracking features are among my favorite within Timesheet.com. They make it easy.
Cons
The expense record could be more advance but I don't use it much anyways
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Surprisingly great customer service
Pros
I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot.
Cons
I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Extraordinary service...Thank you!
Friendly and knowledgeable Customer Support
Pros
User Friendly
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
User-friendly
It allows employees to monitor their hours and managers to oversee their activities. The system provides attendance management tools that enable supervisors to track employee attendance, monitor leave requests, and manage time-off policies efficiently.
Pros
Easy to navigate, that requires minimal training to get started. Menu options are well-organized, making it easy for both employees and managers to track time and manage attendance. Great product and worth paying the extra compared to other products
Cons
Like it all but there a functions on it that we do not use. I would recommend that new users try a free trial first it will be worth it.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
[sensitive content hidden] was exceptionally helpful
Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.
Pros
The program is Easy to use, track and process timesheets and assist with payroll.
Cons
Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Thank God For Timesheets
I found it online and ended up talking with [sensitive content hidden]. That is a persuasive person, who knows the functionality of the product. I was hooked in 10 minutes, and have been happy with them sense.
Pros
They have actual support, not ask our community. It is easy to use and accurate.
Cons
Nothing comes to mind. Will update if I think of something.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Very happy
[sensitive content hidden] was very helpful.
Pros
Very happy so far, keen to use it more
Cons
Nothing yet - still on the free trial at the moment.