Carsforsale.com Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Carsforsale.com

Carsforsale.com is a cloud-based marketing solution, which helps automotive businesses manage multiple lead channels and track conversions. Its key features include document management, photo overlays, appointment scheduling and...

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Feature ratings

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.6

Browse Carsforsale.com Reviews

2,334 of 2,334 reviews
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Samantha
Samantha
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

Longtime User

I have always been happy with Carsforsale. I receive a lot of pitches from competitors. It is hard for them to bash CFS because the pricepoint is amazing, and the functionality is all there.

Pros

It is the best bang for your buck when it comes to website, CRM and lead generation. I am not certain where else you can pay $100 a month and receive all of the services and benefits we receive.

Cons

The only thing that I am not 100% stoked about is the inability to make changes without contacting support. I wish that our website could be updated and changed often without opening up a service ticket with customer support. Truthfully, though, that appears to be the only negative I've encountered.

KEVIN
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/03/2024

Carsforsale A+

Pros

Pricing, Quality, and Great Response from our Products

Cons

I really cant say anything bad about Carsforsale.com Except maybe they could advertise more so the general public knows of them.

Simon
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 30/01/2025

Great for mainstream dealers, not quite there for niche dealers

For any mainstream car dealer, picking CFS is a no-brainer. Their helpdesk is top notch, they have flexible designs and loads of integrations. But if you sell classic cars or want to add an eCommerce store, they are, at this time, not a suitable solution.

Pros

Flexible designs, many options, and most of all, an extremely responsive helpdesk team. By far THE BEST helpdesk I've worked with in the last 10 years.

Cons

Once you ask something that is not in the platform, it takes FOREVER to get them to work on it. Their internal development teams are WAY TOO SLOW to pick up totally logical use cases, and even to fix bugs.

Alternatives Considered

Dealertrack DMS

Reasons for Switching to Carsforsale.com

Came with eCommerce platform, which was important for my use case

Top Carsforsale.com Alternatives

Candace
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 30/01/2025

Easy site to use at a great price!

Pros

The vehilce analytics and reports are very useful.

Cons

Low number of leads. I'm not sure we're reaching a lot of customers with this site, but the price is great for the vehicle information we receive and the connection to Facebook.

gesell
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

pre owned lots website

i would recommend them. they answer. and try to help they may not know everything but they at least try

Pros

i like how they answer and try to help example exporting my stock images and getting qr code

Cons

i wish i could get a updated website maybe something more like a franchise just something real fancy

Jenny
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

3
Reviewed on 01/08/2024

It's mediocre.

Not the best one out there. I may look at other options.

Pros

It hosts my website. Other than that, I don't think it's that great.

Cons

I don't like the pre-selected ad words. I would like to make my own and have it stick so I don't have to re-type it every time.

I don't like the photo overlay options and I would like to delete the ones I do
not use, and save the ones I do.

I don't think I am getting enough hits from this. I get more from cargurus and I don't even use them.

Alternatives Considered

Frazer

Reasons for Switching to Carsforsale.com

the website and the promised leads and placement on other websites, which I don't think I am getting.

Response from Carsforsale.com

Hi Jenny, our team would love to speak with you about optimizing your account. Please give us a call at (866) 388-9778 and we can discuss this further.

Replied 05/08/2024
Ryan
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 03/06/2024

DO NOT USE THEM

loved it until it cost me a lot of customers and then was talked bad to by their service center help [sensitive content hidden]. Now hate it and all the glitches are not barrable. I was fighting through it when people were nice and honest even though I had to call in everyday with new issues they were nice and saying its being worked on. Until [sensitive content hidden]. Only know her name for calling back asking another rep who i just talked to because she wouldn't give it. Then second rep blew me off said nothing can be done. FIRE [sensitive content hidden]!!!!

Pros

The way ir used to be and how it was pitched was amazing

Cons

The new setup is horrible and glitches everything making work impossible. Customer service is so bad I'm writing these reviews. If you call and need help or ask for a manager [sensitive content hidden] will hang up on you and never help u just continues to be rude.

Response from Carsforsale.com

Ryan,
Thank you for bringing this to our attention. Our team has attempted to reach you several times. Please us a call at (866) 388-9778 and we will have a team lead standing by to answer any questions.

Replied 13/06/2024
CJ
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 30/01/2025

Good Value

You do very well with Google search appearances

Pros

Responsive friendly agents who are consistently available.

Cons

long wait times, (many days a week) for creative changes

Josh
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

Easy to Use and Learn

We use it daily and it is great for our website

Pros

I love how easy to use it is, and how I was able to learn its functions quickly

Cons

I wish it had more features for editing the website

Cornel
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 30/01/2025

Value platform for Car Dealers

Overall , it is a decent platform. App needs some work , crashes a lot and cannot handle a lot of photos when doing a listing.

Pros

Customer service is quick to help when we have issues.

Cons

You cannot have A to Z for the listing on the website. Only goes off newest listing

Karissa
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 26/03/2024

easy to use

It is okay, easy to use. There could be some improvements. We are looking for a website to list our cars for sale and also our service repair shop appointments.

Pros

We like having an easy to use and maintain website.

Cons

We feel that we lose a lot of potential customers because of the 3rd party connection to the beginning of the call. Customers hang up because they feel it is spammy. We con't care for the recorded calls. And the posts to our facebook page could be a little more personalized. And when you search on google or search platforms, carsforsale does not usually pop up unless you physically type in "carsforsale". Also , we have a repair shop that we would like to integrate online appointments that is easy to figure out for our customers. So far we don't have that option or know how to integrate it.

Valerio
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/06/2024

Great Platform with Minor Improvements Needed

Cars for Sale dealer solutions is a robust tool for any dealership looking to streamline their sales process and improve online presence. With a few tweaks to the mobile app, it could be perfect.

Pros

Cars for Sale dealer solutions provides an intuitive and efficient platform for managing vehicle listings. The user interface is clean and easy to navigate, making it simple to update inventory and track sales. Their customer support is responsive and helpful, ensuring any issues are resolved quickly. The integration with various marketing tools helps in boosting visibility and attracting potential buyers.

Cons

While the platform is generally excellent, the mobile app could use some improvements. It occasionally lags and lacks some of the features available on the desktop version. Enhancing the mobile experience would make managing listings on the go much smoother.

Brian
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2024

Cars for sale.com

Very satisfied
Customer Service is awesome

Pros

Easy to use and navigate.
Like the way they send out the inventory to the partner sites

Cons

No negative experiences
Customer service is top notch
Nothing bad to say

Alternatives Considered

DealerCenter

Reasons for Switching to Carsforsale.com

Value and pricing is much more competitive
Elizabeth
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2024

Staff is top notch!

The staff is courteous, responsive and attend to every action item needed. If corrections are needed, they are quick to accomplish them.

Pros

You're team is the best! Very responsive to my email requests and they are done in a timely manner.

Cons

I don't have any complaints. Perhaps an easier format to submit requests? I send them via email.

Tom
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/04/2024

Carsforsale review

It has been a great tool for us dealers.

Pros

Ease of use and great customer service.

Cons

A little slow updating to our website, but not too slow.

Aram
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/07/2024

Effective tool to sell cars

Great experience with no technical issues so far

Pros

Easy to use and make updates. Uploads are current and accurate.

Cons

More help with getting leads. Clear Steps on how to make more sells.

Ben
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2024

CARS FOR SALE HAS BEEN A GREAT ADDITION

Pros

SMOOTH AND INEXPENSIVE WAY TO GET OUR VEHICLE INVENTORY ON ANOTHER PLACE ONLINE.

Cons

THE ONLY CON IS MANAGING ANOTHER ACCOUNT/LOG IN. OTHERWISE I HAVE NO NEGATIVE EXPERIENCES.

Jeff
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

Website Management

Pros

Great customer service, I never have to wait on hold, the representatives are easy to converse with, and they solve my issues quickly and effectively

Cons

Compatibility/integration with other platforms

Dana
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/07/2024

carsforsale

carsforsale is an easy tool to use, and assists in the car selling process

Pros

Carsforsale make it very easy to obtian new customer leads and respond in a timely manor

Cons

sometime information that is transferred in leads are cut off

Edwin
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/12/2023

Carsforsale.com Review

My experience with the site has been a great experience. Our success has to come from customers receiving knowledge of our product. This site helps us get that knowledge out there.

Pros

The overall business we received from this site is positive.

Cons

Some features are mot easy to use. I had to learn a few things multiple times to get familiar with.

Denon
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2024

What i like about cars for sale

5 star experience. It is what I needed for my dealership

Pros

Easy to put data and upload pictures. I especially like it for the website it provides me. I like all the features, leads, bill of sale.

Cons

I really don't have any cons. The service it provides

Richard
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/12/2023

Great bang for your buck!

Pros

The value for the service for our store is great.

Cons

Some reply's back to customers take too long getting there.

Dawn
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2024

Cars for Sale

Overall this is a great product for any size dealership. The price and ease of use are both above par.

Pros

The easy setup and pricing of this product

Cons

Getting all uploads and automatic updata to happen properly.

mario
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2024

Locating a vehicle

Pros

The ease on how you can locate a specific car and be able to contact the seller

Cons

I have no issues or concerns with Carsforsale at this time

Kevin
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

Easy to use

We have had a good overall experience with the platform

Pros

It’s very user friendly and can also be used for a simple CRM

Cons

Would like to see it interface with other platforms

2,334 reviews