User Reviews Overview
About Carsforsale.com
Carsforsale.com is a cloud-based marketing solution, which helps automotive businesses manage multiple lead channels and track conversions. Its key features include document management, photo overlays, appointment scheduling and...
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Longtime User
I have always been happy with Carsforsale. I receive a lot of pitches from competitors. It is hard for them to bash CFS because the pricepoint is amazing, and the functionality is all there.
Pros
It is the best bang for your buck when it comes to website, CRM and lead generation. I am not certain where else you can pay $100 a month and receive all of the services and benefits we receive.
Cons
The only thing that I am not 100% stoked about is the inability to make changes without contacting support. I wish that our website could be updated and changed often without opening up a service ticket with customer support. Truthfully, though, that appears to be the only negative I've encountered.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Carsforsale A+
Pros
Pricing, Quality, and Great Response from our Products
Cons
I really cant say anything bad about Carsforsale.com Except maybe they could advertise more so the general public knows of them.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Great for mainstream dealers, not quite there for niche dealers
For any mainstream car dealer, picking CFS is a no-brainer. Their helpdesk is top notch, they have flexible designs and loads of integrations. But if you sell classic cars or want to add an eCommerce store, they are, at this time, not a suitable solution.
Pros
Flexible designs, many options, and most of all, an extremely responsive helpdesk team. By far THE BEST helpdesk I've worked with in the last 10 years.
Cons
Once you ask something that is not in the platform, it takes FOREVER to get them to work on it. Their internal development teams are WAY TOO SLOW to pick up totally logical use cases, and even to fix bugs.
Alternatives Considered
Dealertrack DMSReasons for Switching to Carsforsale.com
Came with eCommerce platform, which was important for my use caseTop Carsforsale.com Alternatives
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy site to use at a great price!
Pros
The vehilce analytics and reports are very useful.
Cons
Low number of leads. I'm not sure we're reaching a lot of customers with this site, but the price is great for the vehicle information we receive and the connection to Facebook.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
pre owned lots website
i would recommend them. they answer. and try to help they may not know everything but they at least try
Pros
i like how they answer and try to help example exporting my stock images and getting qr code
Cons
i wish i could get a updated website maybe something more like a franchise just something real fancy
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
It's mediocre.
Not the best one out there. I may look at other options.
Pros
It hosts my website. Other than that, I don't think it's that great.
Cons
I don't like the pre-selected ad words. I would like to make my own and have it stick so I don't have to re-type it every time.
I don't like the photo overlay options and I would like to delete the ones I do
not use, and save the ones I do.
I don't think I am getting enough hits from this. I get more from cargurus and I don't even use them.
Alternatives Considered
FrazerReasons for Switching to Carsforsale.com
the website and the promised leads and placement on other websites, which I don't think I am getting.Response from Carsforsale.com
Hi Jenny, our team would love to speak with you about optimizing your account. Please give us a call at (866) 388-9778 and we can discuss this further.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
DO NOT USE THEM
loved it until it cost me a lot of customers and then was talked bad to by their service center help [sensitive content hidden]. Now hate it and all the glitches are not barrable. I was fighting through it when people were nice and honest even though I had to call in everyday with new issues they were nice and saying its being worked on. Until [sensitive content hidden]. Only know her name for calling back asking another rep who i just talked to because she wouldn't give it. Then second rep blew me off said nothing can be done. FIRE [sensitive content hidden]!!!!
Pros
The way ir used to be and how it was pitched was amazing
Cons
The new setup is horrible and glitches everything making work impossible. Customer service is so bad I'm writing these reviews. If you call and need help or ask for a manager [sensitive content hidden] will hang up on you and never help u just continues to be rude.
Response from Carsforsale.com
Ryan,
Thank you for bringing this to our attention. Our team has attempted to reach you several times. Please us a call at (866) 388-9778 and we will have a team lead standing by to answer any questions.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Good Value
You do very well with Google search appearances
Pros
Responsive friendly agents who are consistently available.
Cons
long wait times, (many days a week) for creative changes
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to Use and Learn
We use it daily and it is great for our website
Pros
I love how easy to use it is, and how I was able to learn its functions quickly
Cons
I wish it had more features for editing the website
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Value platform for Car Dealers
Overall , it is a decent platform. App needs some work , crashes a lot and cannot handle a lot of photos when doing a listing.
Pros
Customer service is quick to help when we have issues.
Cons
You cannot have A to Z for the listing on the website. Only goes off newest listing
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
easy to use
It is okay, easy to use. There could be some improvements. We are looking for a website to list our cars for sale and also our service repair shop appointments.
Pros
We like having an easy to use and maintain website.
Cons
We feel that we lose a lot of potential customers because of the 3rd party connection to the beginning of the call. Customers hang up because they feel it is spammy. We con't care for the recorded calls. And the posts to our facebook page could be a little more personalized. And when you search on google or search platforms, carsforsale does not usually pop up unless you physically type in "carsforsale". Also , we have a repair shop that we would like to integrate online appointments that is easy to figure out for our customers. So far we don't have that option or know how to integrate it.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Platform with Minor Improvements Needed
Cars for Sale dealer solutions is a robust tool for any dealership looking to streamline their sales process and improve online presence. With a few tweaks to the mobile app, it could be perfect.
Pros
Cars for Sale dealer solutions provides an intuitive and efficient platform for managing vehicle listings. The user interface is clean and easy to navigate, making it simple to update inventory and track sales. Their customer support is responsive and helpful, ensuring any issues are resolved quickly. The integration with various marketing tools helps in boosting visibility and attracting potential buyers.
Cons
While the platform is generally excellent, the mobile app could use some improvements. It occasionally lags and lacks some of the features available on the desktop version. Enhancing the mobile experience would make managing listings on the go much smoother.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Cars for sale.com
Very satisfied
Customer Service is awesome
Pros
Easy to use and navigate.
Like the way they send out the inventory to the partner sites
Cons
No negative experiences
Customer service is top notch
Nothing bad to say
Alternatives Considered
DealerCenterReasons for Switching to Carsforsale.com
Value and pricing is much more competitive- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Staff is top notch!
The staff is courteous, responsive and attend to every action item needed. If corrections are needed, they are quick to accomplish them.
Pros
You're team is the best! Very responsive to my email requests and they are done in a timely manner.
Cons
I don't have any complaints. Perhaps an easier format to submit requests? I send them via email.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Carsforsale review
It has been a great tool for us dealers.
Pros
Ease of use and great customer service.
Cons
A little slow updating to our website, but not too slow.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Effective tool to sell cars
Great experience with no technical issues so far
Pros
Easy to use and make updates. Uploads are current and accurate.
Cons
More help with getting leads. Clear Steps on how to make more sells.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
CARS FOR SALE HAS BEEN A GREAT ADDITION
Pros
SMOOTH AND INEXPENSIVE WAY TO GET OUR VEHICLE INVENTORY ON ANOTHER PLACE ONLINE.
Cons
THE ONLY CON IS MANAGING ANOTHER ACCOUNT/LOG IN. OTHERWISE I HAVE NO NEGATIVE EXPERIENCES.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Website Management
Pros
Great customer service, I never have to wait on hold, the representatives are easy to converse with, and they solve my issues quickly and effectively
Cons
Compatibility/integration with other platforms
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
carsforsale
carsforsale is an easy tool to use, and assists in the car selling process
Pros
Carsforsale make it very easy to obtian new customer leads and respond in a timely manor
Cons
sometime information that is transferred in leads are cut off
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Carsforsale.com Review
My experience with the site has been a great experience. Our success has to come from customers receiving knowledge of our product. This site helps us get that knowledge out there.
Pros
The overall business we received from this site is positive.
Cons
Some features are mot easy to use. I had to learn a few things multiple times to get familiar with.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
What i like about cars for sale
5 star experience. It is what I needed for my dealership
Pros
Easy to put data and upload pictures. I especially like it for the website it provides me. I like all the features, leads, bill of sale.
Cons
I really don't have any cons. The service it provides
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Great bang for your buck!
Pros
The value for the service for our store is great.
Cons
Some reply's back to customers take too long getting there.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Cars for Sale
Overall this is a great product for any size dealership. The price and ease of use are both above par.
Pros
The easy setup and pricing of this product
Cons
Getting all uploads and automatic updata to happen properly.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Locating a vehicle
Pros
The ease on how you can locate a specific car and be able to contact the seller
Cons
I have no issues or concerns with Carsforsale at this time
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Easy to use
We have had a good overall experience with the platform
Pros
It’s very user friendly and can also be used for a simple CRM
Cons
Would like to see it interface with other platforms