WebinarJam Reviews

Pros

It is a software that has many functionalities, webinars are very easy to carry out, we can share information when we communicate, we can create surveys, send messages, we unify a large number of participants, the audio and image are of good quality, it is perfect for integrate it to many departments, the user interface is very intuitive.

Cons

On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.

Pros

We started using webinar jam we had to come up with a solution to pivot our business. Webinar allowed us the ability to literally take hundreds of prospects from our free webinar to being paid customers with ease. The set up process is pretty lengthly, but they created a simple step by step fool proof process that is so very worth it at the end of the day. We have used several other softwares which were either too pricy and didn't deliver the value or didn't offer a streamlined and easy process to get someone to purchase during the webinar. Because of webinar jam we have been able to make sometime over $5000 in one hour from sales. Thank you!

Cons

ability to stream on multiple social media platforms at once and collect emails from those that want to watch.

lack of ability to allow attendees to sign up for email news letter during the sign up process.

ability to assign user to your account however limit admin access so that my assistant and other staff can access and create webinars but prevent them from accessing the ability to download emails from past webinars.

Would love if you also added in the ability to have break out rooms, or eventually full event options like hop.in

Alternatives Considered

Webex and GoTo Webinar

Reasons for Choosing WebinarJam

Zoom meetings and zoom webinar just did not have the functions to closes sales during the webinar like webinar jam did. Closing sales to our membership platforms are very important

Switched From

Zoom Meetings

Reasons for Switching to WebinarJam

Again the ease of use and the reviews from many other successful online marketers.

Pros

It gave me an alternative to GoToMeeting, and seemed to offer great flexibility, and features important to marketers and people offering training.

Cons

The lag between broadcasters and receivers. Small number of Presenters, and the failure to maintain integration with Facebook Live. I feel like the owners just moved on to developing other products.

Alternatives Considered

Zoom Meetings

Reasons for Choosing WebinarJam

Cost Savings and new innovative features and the promise of future developments

Reasons for Switching to WebinarJam

Originally, WebinarJam seemed to hold out more promise for future expansion, but instead features were dropped and the company moved on to promoting other products which were more lucrative.

Pros

I thought it would be easy to set it up and run it.

Cons

I could not access the website when I was late for 1 minute.
Also, it does not allow latecomers to my site.
I f I set a weekly webinar for every Monday and something happens that I have to postpone it I cannot do it. I must set up a brand new one for the new date
It requires a lot of bandwidth for my viewers who cannot see what happens if their internet is slow
There is no way that I can determine if the people here and see me. I must always ask them.
If I want to share my screen I cannot move from my current browser into another page and share which is not in that current browser

Alternatives Considered

Zoom Events and Webinar

Reasons for Choosing WebinarJam

Only because I was under the impression It is easier to use and I could let more people into the room.

Switched From

Zoom Events and Webinar

Reasons for Switching to WebinarJam

I was under the impression I will get more for my buck

Pros

The ability to insert video, and products right into the Broadcast.

Cons

Cons: 1.) Limit on hosts or guests you can have. Super important to be more competitive just look at Zoom. 2.) The PRICE, the price is too expensive. This needs to come down to reflect the current industry rates and to be more competitive. Being more expensive than other competitors in the industry is not a plus, and I feel it hurts getting WebinarJam in the hands of a larger customer base.

Alternatives Considered

GoTo Webinar

Reasons for Switching to WebinarJam

The ability to use WebinarJam to create a Broadcast studio-like environment to host my Webcast show.

Pros

During the pandemic, this software came to us like God-sent from heaven. At the beginning of the pandemic lockdown, my company depended heavily on the use of Facebook Live to conduct free webinars.
Not until we came across this by recommendation from our marketing consultant, it was a total life changing experience.

One of the best things this software provide is that you can customize your own landing page!

We are a small startup company and we are still trying to get ourselves familiar with all webinar platforms.

And yet, WebinarJam offers a great way to build your own landing page seamlessly. It is easy, beautiful and direct to use.

You do not need a graphic designer to help you with the designs as they have a variety of templates for you to choose from.

I think it is a life-saver as I am not a creative person in designing and their templates are just easy to use.

Also, I love the fact that Webinarjam offers a real time chat feature, polls, ability to mark the "QUESTION" for speakers to pay attention to and also the show of the QR scan for participants to register.

Cons

The installation of Pixels can be a bit confusing. As each webinar being conducted means you have to reinstall the script to your connected site. It will be a hassle as we are using Wix and the installation of pixels from Webinarjam to Facebook and Wix can be a bit confusing.

But they do provide the ease of splitting the leads so that you get to know the data of your registrants who have registered, attended or left the webinar.

Moreover, I dislike the fact that not all mobile models are able to access to our registration forms which created some confusion for them causing us to lose of registrant numbers.

The streaming ability might not be up to the par as well. As we tried to stream our webinar through Webinarjam and Facebook, and yet we found out that the resolution from Webinarjam is way more pixelated and therefore we had to direct all our participants to our Facebook Group instead.

Customer support is good but if they could faster respond to us would be even better as submitting a ticket might take a day or two to receive a feedback. Hopefully, there would be a 24hour support window for customers.

Alternatives Considered

Zoom Meetings

Reasons for Choosing WebinarJam

Demios streaming ability can be limited.

Reasons for Switching to WebinarJam

Because it was recommended by our marketing consultant

Pros

Made the decision of trying it after reviewing expert videos and websites like Capterra recommending it. I consult for a non-profit with limited budget and as many others, are in need of remote tools to deliver their messages. I am NOT in the business of selling fake guru trainings, I need a solid, professional platform to educate a demanding audience that attend free sessions. I hoped WebinarJam was the solution of my problems but the trial was unsuccessful.

Cons

Registration fields are very limited (e.g. we would love to request company name), confirmation emails work unreliably, interface is cumbersome and counter-intuitive (especially for attendees), if you upload the slides they lose the animation, we tried many times to share our powerpoint screen with little success. This is VERY frustrating and for us, it was unacceptable. It's probably better for pre-recorded webinars but I don't recommend it for Live Webinars. Avoid embarrasment! Customer service is really slow but I want to attribute it to COVID-19.

Alternatives Considered

Webex, Jitsi, Zoom Events and Webinar and GoTo Meeting

Reasons for Switching to WebinarJam

Integrated Registration and landing pages, affordability, apparent (but non-existent) technical advantages.

Pros

The options are very broad, which is awesome! The polls, and other integrations are very nice. You can adjust everything to your own style and color. The outgoing emails you can also adjust everything to your own wish. Great!

Cons

Sometimes it's a bit of a hassle to change one little thing. But once you get used to that, it's not a big deal.

Pros

It's very easy to start, and its very well design. In a few minutes you can start and get up and going your first webinar. Also, it integrates with several platforms, like Aweber, Mailchimp, Zapper and the companies' own Kartra.

Cons

I can't see a big leap forward in the last couple of years. Yes, they did launch version 4 almost 2 years ago, but it was just a minor update, and since then, no new features whatsoever. They are lagging and don't innovate as much as one might want.

Pros

I choose this platform based on recommendations from those who know techy stuff and I am so glad I learned how to use it myself. Yes, it took some effort and attention to learn it but I didn't need to buy any fancy microphones or cameras, everything was included from the comfort of my own laptop!

Cons

The only thing I still haven't mastered is increasing my definition - picture quality could be better and I am not sure how to make that happen. But it is definitely good enough and certainly shows power points well.

Pros

The Evergreen platform is a good idea if it works properly.

Cons

Prospects were not able to log in, people got booted off the webinar, administrators had a hard time starting a webinar and their support system was horrible. We lost so much money relying on this system for our webinars.

Pros

I just love how many features this software has. And they ALL work as engineered.

Cons

I don’t really have any complaints at this time. If i do, I’ll be sure to update the review.

Alternatives Considered

Zoom Events and Webinar

Reasons for Choosing WebinarJam

Got fed up w stability issues and couldn’t justify the fees.

Switched From

GoTo Meeting

Reasons for Switching to WebinarJam

They integrate nicely w Kartra. Kartra is the best software I’ve used.

Pros

The UI is great and a lot better than other webinar providers such as Adobe Connect or GoTo. It's very easy to use, and our presenters found it easy to navigate. The price is also very reasonable compared to others. Over the last few months it's being a useful learning curve but for us there were some negatives that we can' overlook. We are the process of looking at other webinar providers.

Cons

- Liaising with the support team can be frustrating as a different person responds each time you're emailing back and forth over the same query.
- Limited support available compared to other providers. We're a small firm and need the extra support from the webinar provider.
- Emails from Webinarjam continually hitting spam filters and because WebinarJam regularly change their IP address we couldn't see a quick way around this.
- Registration process- not being able to capture Company name - so many of your users have asked for this simple addition. For us it is crucial to capture.
- Limited options to change templates with your branding
- It's missing the integration into CRM systems such as Salesforce

Pros

It's not just the software. The creators are truly experts in the field. As a professional consultant that is expected to be ahead of the curve, I am surrounded by truly accomplished and relevant industry leaders. Meaning that my search was likely intended to achieve very similar results as anyone that would typically become one of my clients by watching one of my webinars. Which because this product is created for today's evergreen and create once deliver 24/7 scale to freedom I have modeled a 7 figure business that literally takes a weekend of hard press work up to six weeks of part-time effort to complete. That will then do the rest of the heavy lifting. Ideal for coaches, trainers, infor product makers, workshops, lead generation, networking, team meetings and the list is as big as your imagination.

Cons

my only con.... keeping it real and such... is some of the people that are getting famous by the leaders of the company tend to be clicky... and fail to recognize those of us that come from a different culture such as law, professionals of other sectors, and so on. They love to talk about millions in sales and sales sales... sales... when those of us with truly professional credentials expect without hype to make millions or frankly, billions... and never once have to speak about it because our clients aren't in that state of mind. So, even in a post like this one where i'm tryig to leave an accurate con...I still refer to the crazy amount of money you can make if you learn what I've learned and you use the models the way that are intended. Of course that's what I spend much of my time consulting clients on.

Pros

seems all eays BUT IT DOES NOT WORK at all and support ignores you.

Cons

Catatrophic support that does not come back to you.

But let's start with the beginning. Their webinar registration templates do not offer free form fields (I need additional information on webinar registrants such as "company type").

Then just one day after buying the software I am forced to do this - a RIDICULOUS PROCESS. However it does not work as NONE of my logons work.
"Starting Jan 31st WebinarJam & EverWebinar 3.0 will no longer have the ability for new webinars to be set up and run.

1. First, you will need to click and go here
2. Once on that page simply click the “forgot password” text under the log-in button.
3. Enter your email address in the box and click “reset my password.”
4. Once complete, you’ll receive your new log-in credentials in your email inbox and you’ll be able to access the new platform.

So I opened up support tickets WHICH I CANNOT ACCESS AS THE LOGON DOES NOT WORK!
"if you would like to review your tickets, please follow these three simple steps:
Visit our Helpdesk portal at https://home.webinarjam.com/contact
Click on Support and then My Tickets. See screenshot: https://www.screencast.com/t/dwwrGmVCbF
Log in using these credentials:
Email:
Password: "

AND, of course, the PASSWORD RESET does not recognize my email!

Now, don't get me wrong, I have been operating a web based business since 2003 and studied computer science, so I am usually good at setting up stuff but this is crap.

Pros

Webinarjam has taken the 'fear' out of live presentations. Fear of not getting registrants, fear of tech failure, fear of not getting results. And converting those to Everwebinar has been our secret sales converter.

Cons

Support needs work. We struggled to get a few things right on the new platform. The integration with Infusionsoft is not as deep as it should be (we couldn't see all our tags - it was throttled). We had to get creative on our side to try keep it all working - things got desperate as the switch deadline loomed and no word from support.
Would also like to be able to export the chat. That seems like a no-brainer when creating multiple niched/segmented webinars.

Pros

Templates and layouts look good. The webinar view options look like what I was interested in.

Cons

1. Cannot show only the first upcoming date when you have a recurring session. Are forced to show the entire series

2. Cannot just jump into the section you want to edit, always need to take an extra couple of steps at the beginning to choose express or full even before you select your event.

3. Can't pay monthly so no opportunity to fully try it out before paying $500. If I had a monthly option I would try out for a few weeks and then decide on the full year payment. 14 days is not enough to try before you pay for the full year

Alternatives Considered

Zoom Events and Webinar

Reasons for Switching to WebinarJam

Many people using it

Pros

I found it easy to use and how amazing my webinar looked -- not just the actually webinar but all the ancillary materials look very high-end, well beyond my skills in creation of marketing materials .

Cons

Trying to think of something really -- but I like everything so far; setting up a webinar is easy. Doing it, is easy. And the tracking of information on participants is easy as well.

Pros

I like how the software has tutorials and step-by-step instructions on how to set up your webinars without much difficulty. The quality of the webinars is really good. Being able to pick which platform you wish to replay videos on is a nice feature, and I like how when I select YouTube that it automatically goes over and shows up on YouTube.

Cons

Lacks the ability to pause a recording to save replay viewers the hassle of watching what you don't want/need them to watch on the video. The price per month to use the platform may be prohibitive to some. There may be other free options that one can use instead. On replays, it's always nice to give viewers the ability to navigate and scroll through the video. The native platform viewer as far as replays lacks the ability to scroll. A mouse click pauses or restarts the video.

Pros

There are too many pros to list about the software. It's feature rich and works as described. What is most valuable to me is the support provided. Cust ssupport continues to be a magnificent gift. Without support of the caliber, EverWebinar would just be another tech provider and there are far too many of those already.

Cons

I would love to see more integration with other SMS gateways, such as Mobit.com, and ClickFunnels. Both of the aforementioned providers are critical to my overall marketing strategy.

Pros

The best part about WebinarJam is the flexibility. I bring Presenters in on the fly, add videos and polls during events. It's awesome. Attendees can tune in on any device, with any browser, from anywhere in the world. And WebinarJam is cheaper than any comparable solution on the market.

Cons

Until the new version, I didn't like that WebinarJam depended on Google Hangouts or the super long delay. Hangouts went down all the time, and it was difficult to configure.

The new Jam doesn't use Hangouts, and it is super simple and bulletproof. I've never had a problem with my events.

Pros

I like the feature set that comes out of the box with Webinar jam/Everwebinar. Very robust with lots to like including ease of use and user-friendly for quick set up/configuration.
It helps us reach lots of people and offer great online training opportunities.

Also, I've reached out recently with technical support questions and issues as our needs have expanded and we're implenting more evergreen webinars and expanidng our offerings. They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.

Cons

Had issue with bandwidth, poor video quality for live broadcasts recently even though I had well above the basic internet and system requirements. It really would be great to improve the live video quality here.

Pros

This is a very mature platform of which we have been using for years. Over the years it has received regular improvements and even a complete overhaul some time back which raised the bar for all webinar software.

Cons

Like most software, there is a learning cure, and I found that going back and forwards trying to understand the platform took some time, but after a short while, I had my head around the platform and was glad I spent the time learning how to use it properly to get the most out of using it.

Pros

Easy to schedule sessions; powerpoint integration

Cons

Poor video and audio quality if compared to others; no help from Support (they can NEVER solve your problems); after having multiple problems, they simply refrained from replying my tickets - Trust me, only today I've had more than 4 different problems with their new "so-called" improved BETA 4.0 version.
Constant crashes were a feat of their previous version.

Pros

1. Competitive price for what you get in return.

2. Easy to use.

3. It has the most important tools to make a good webinar.

Cons

1. The quality of the replays is very bad. This has forced us to have to record the webinars ourselves to obtain a better video quality.

2. The email notification tool is spamy.

2. The integration tools for sending emails are very limited unless we use zappier and even then this solution is not satisfactory for us. Ideally, your API should have an integrated module for sending notifications. This would make it much easier to integrate it with the legacy application that we unfortunately have to continue working with.

Alternatives Considered

LiveWebinar and Zoom Events and Webinar

Reasons for Choosing WebinarJam

All in one product and Cloud acces.

Switched From

Zoom Events and Webinar

Reasons for Switching to WebinarJam

Value for money