Happay Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews
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User Reviews Overview

About Happay

Happay is a first-of-its-kind all-in-one Integrated Solution for Corporate Travel, Expense, and Payments Management. With over 7000+ customers globally, and across industries, Happay solves complex finance use cases with...

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Feature ratings

Value for Money
4.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.3

Browse Happay Reviews

829 of 829 reviews
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Jigyasa
Jigyasa
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/04/2022

Happy _ Expense Management

Pros

Happay is good tool for expense management. One place to reimburse all your expenses. Easy claim process. It provides complete transperancy of the process. Also all expenses can be tracked easily.

Cons

There is not much to dislike about tool. just sometime receipt upload error.

DIGVIJAY
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/06/2019

HAPPAY

Really privilege to use this app .

Pros

It's very easy to use . Compile report can be send & even can check past expenses .

Cons

Complete package of software.... really very good.

Alternatives Considered

Summit

Reasons for Switching to Happay

It's an Complete software , easy to use. It's choosen by our management.
Verified Reviewer
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
1
Ease of Use
3
Customer Support
1

1
Reviewed on 27/05/2020

Happay card data may be compromised - our money was stollen

No complaints with the software. But if your money can be stolen from your card, with no apparent reason or recourse, little else matters. Points to weak systems and processes, always alarming for a company that deals with financial data and hard money.

Pros

It's a good solution to make official expenses from a pre-paid card. However, the data and transactions need to be secure. And there is a question mark whether that is the case.

Cons

One of our Happay prepaid cards was used at an ATM in an unauthorised transaction, and money was withdrawn. At the time this transaction happened, the card was at the home of a colleague several miles away. It had not been used at an ATM for weeks, and had always been stored securely. Happay customer care took a month, but was not even able to provide an explanation, let alone get our money back. We checked whether the card details could have been compromised from Happay's end, but they didn't have a reply to that either. We see no other way this could have happened. And if so, your money is not secure with Happay. And they don't seem to have the fraud detection and prevention processes and mechanisms that a bank would, for your credit card. Use at your own risk

Top Happay Alternatives

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 04/09/2023

My opinion on Happay

Amazing experience I will say it is. I'm very well satisfied

Pros

Quick response customers and how well the approval process goes, also receipt management is top notch

Cons

I've not noticed anything yet but if there's any thing I will definitely let you know but keep working to give us the best always

Maryam
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2023

robust system in handling the expense management process and documenting all relevant...

Happay's contribution to simplifying the expense management process is commendable. The procedures have become more transparent, and the audit and follow-up processes are now crystal clear to everyone involved.

Pros

I am fond of Happay's user-friendly interface that simplifies expense management and report generation. The Happay card functions like any typical credit or debit card and can be used globally, which is particularly helpful during international travel. The mobile app is also user-friendly, enabling us to manage and regulate the card, and cash payments can be recorded by scanning invoices, with approval requests sent promptly. The best part is that all expenses are automatically recorded in the system, allowing company officials to monitor and track spending, preventing potential misuse.

Cons

Happay is nearly flawless. The mobile app is highly user-friendly, and the notification system is incredibly efficient.

Randy
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/01/2024

Best and outstanding Streamlined Expense Management with Happay

Overall, Happay is Superb and I recommend users to grab this product

Pros

With Happay, bid farewell to the hassle of manual expense tracking. This software excels in effortlessly capturing and organizing all expenses in one place. Its just so amazing

Cons

Truthfully, I haven’t encountered any problems using Happay so far…Its effectiveness in all spheres is just so amazing

Verified Reviewer
  • Industry: Renewables & Environment
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2023

My Experience using Happay

Happay helps us to claim each and every type of expenses and keep record of expenses with report ID provided. Expenses tracking and reimbursement process is now becomes very simple and sorted with this tool.

Pros

Happay is the best expenses management tool. It becomes very easier to manage expenses, reimbursement with this awesome tool.

Cons

As such nothing to dislike about Happay.

Kaustav
Kaustav
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 05/11/2019

Good so far

good

Pros

Happay is very systematic in terms of expenses incurred and keeping track of the same and submission of bills accordingly.

Cons

Happay cards should be now in chip format.

Akshay
Akshay
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

3
Reviewed on 19/06/2019

Quick & Organised Reimbursement Process

Easy registeration and tracking of status made it seemingly easy process.

Pros

The hierarchical approval and quick process of reimbursement is the usp

Cons

User interface is bit outdated and tricky to understand initially.

Rahman
Rahman
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2019

One of the best apps for Reimbursements

Great

Pros

It saves time and makes life easy for all the employees.

Cons

Loading time takes some time to sync. Could be made more light and faster

Maria
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/01/2023

There are lots of features that help implement a flexible expense management system.

With Happay, all members became involved in organizing spending records, and the audit process became easier and faster, which led to properly controlling the spending budget.

Pros

Happay automates all processes, helping to manage budget expenses easily. Happay provides a lot of features that help enhance policy compliance during spending, and reporting tools and integration with bank cards contribute to faster auditing of operations. It's also great how we've been able to eliminate paperwork, as entering data into the customized form doesn't take much time. Tracking approvals and sending requests to raise the spending limit is done smoothly, which keeps us reassured about the integrity of our procedures.

Cons

I have some small notes, especially with regard to refunding money, as when one of the operations that I performed on the card fails, the return process takes quite a long time, which affects my spending budget.

shaik
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2022

Happay User Review

Pros

The Software the useful in tracking the spend and placing the proper approvals for processing the reimbursement

Cons

There is a slight delay to resolve the issue from the Customer support

Rochak
  • Industry: Leisure, Travel & Tourism
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

5
Reviewed on 12/07/2019

Great tool which streamlined expense management for employees

Pros

- Easy to use with visibility of the status
- Accessibility - report feature lets me view all the expenses at once and the status
- Bulk uploader lets me upload multiple bills at once without hassle

Cons

A. View/ Edit/ Remove expense option not available in Expense tab view
Problem: Many a times, when I need to edit an expense due to wrong entry, I have to go to the reports view and select the Edit option from there for the expense I want to edit
That is not intuitive for first time users as it sets the user perception that we can't edit an expense once uploaded
Suggestion: Option to view/ edit the expense should also be available for each expense in the expense tab

B. Date range option for expense type like Accommodation
Problem: Currently for the expense type like accommodation (multi-day), I can only select a single date of the expense
Suggestions:
i. Option to select the date range (eg separate fields like date of expense & dates of stay) as the finance team sometimes ask for the duration, which I have to then input in the description field
ii. Option to select multiple dates - as for the same accommodation - I might pay on multiple instances

C. Option to rearrange the bills order in an expense
Problem: Currently, in cases when I want to upload multiple bills in an expense and then feel the need to rearrange the bills - in let's say a chronological order or keeping bills of one vendor together, I need to delete the bill and upload again
Suggestion: I should be able to rearrange the bills in the expense view

Javed
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2019

Organized Software with multiple ease

I realized my that my much of time is not wasting when the matter comes on claim my expenses. I simply take 15 min everyday to upload my bills on happay. And no need to tell my finance team about my expenses. Because it has a ease elaborate the expenses.

Pros

I'm using this software from past 2 years and I feel very ease whenever I'm uploading bills and claiming my reimbursement. I can elaborate my expenses in one line which will mu finance team to know better about my claim. So they dont have to call me back to ask me more about my claims. They simply do approved my claims.

Cons

Nothing, just facing problem while changing password for my account. But I can login via OTP as well.

Ashin
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2019

Happay Review

Fast easy Secure and prompt

Pros

Easy to apply and fast in action( very easy to apply for the expense rather than the writing method and fast and very fast in approval process through out the highyrarchy.

Cons

No option for Similar entry at a single time(Bata are similar cannot be entre in single option it has to be separately for each day ,it will be good if you make Option for multiple entrs in a single door).

Monica
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 05/11/2019

Happay, good for corpoarte travel solutions

overall, it is good.

Pros

Software is very user friendly and easy to use for first timer as well.

Cons

Software interface could be better then what it is right now. few options are only in web version not in application. Those can be worked upon so application version becomes fully loaded with all the features and could be convenient to use.

Puneet
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/06/2019

Experience

Happay has eliminated all the manual processes and we get the instant payments once bills are approved.
Status Tracking is so easy and gives real-time picture.

Pros

1. Ease of operating.

2. Status Tracking of expenses is very good

3. To know exact costs of a particular individual.

Cons

Image uploading is sometimes hectic otherwise its all good.

Vishal
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/06/2019

Easy Expenses management

I am very much Happy with the "Happay". Its good and convenient way to add the records of daily Expenses and very easy to get claim. Clear and fast process system.

Pros

This is easiest and fast feeding software where daily Expenses are recorded and can be claim for various travel mode.

Cons

Suggestion:- Add feature to clone the report.

Harpreet
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/06/2019

Feedback

Pros

Can access from everywhere whether Phone software and web services.
Sometimes money debited but order not placed in this situation money returned in card within 5 hours
Most beneficial thing is that card is not limited to spend at restaurant only, we can also use at any super market.

I already used Sodexo and Zeta but you are the best..

Cons

As of now nothing, As I am using this since last year.

Way to Go team

Umashankar
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2019

Its excellent

It is overall very good.

Pros

The ease with which we can use for our usage and uploads the bills.

Cons

The refund is not likely to reflect in the A/c directly in case of any cancellations, but it sits in the Group A/c's.

this should be directly refunded to the A/c.

Sayantan
  • Industry: Publishing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 03/07/2019

A good application on the way of getting better

Submitting bills and reimbursement claims is an easy task as compared to the lengthy paper work. Also often the bills get lost in day-to-day travel but since Happay is also available on Phones it can be scanned and uploaded on the go with any hassle. This saves a lot of time and makes expense management more efficient.

Pros

It becomes a lot easier to log your expenses and track them. Notification at every stage of the process through email gives clarity and the user does not have to login and check the dashboard to monitor. Creating reports using multiple expenses is a good tool to organize the bills more efficiently. Uploading bills is also very easy. Since the application can be used on Smart Phones as well, it becomes even easier to log expenses on the go!

Cons

The interface is a little complicated. The concepts about reports and expenses seems difficult at the beginning, probably because of the terminology. However, once one understands the use of these, it becomes easy to use.

Ramesh
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/06/2019

Very use full software

Very Nice

Pros

I like this software and very fast working

Cons

Very fast working and logo is good Its very good to learn . Good experience to use software. Thumbs up by me it very good. This software is very help full.

Navneet
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 20/06/2019

Please Work On OLD Version .apk

It is Too Good But Please Work On Old Version Phone APK.

Pros

User-Friendly, Easy To Use.
Where we stuck somewhere video help a lot

Cons

Old Version Not Supporting. Please Give Option Message With Along With Mail.

Vanshul
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 17/06/2021

Happay - One stop employee expense management

Overall a good product. Using it for almost 2 years now

Pros

- Ease of uploading receipt
- Manager and employee views
- Easy report tracking and end to end approval process

Cons

- User interface is not fancy
- OTP login sometimes don't work
- Approval stuck at role appears but not name

navin
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 10/07/2019

Happay useability review

Pros

ease of usage
Report generation item wise

Cons

REport generation is untidy, could have been more user friendly

829 reviews