Financial Cents Reviews

Pros

Financial Cents is a wonderful all-in-one solution

Cons

The only con I have is the free trial does not allow you a chance to preview the custom client portal or custom notifications. It would be nice if that was included.

Alternatives Considered

Mango Practice Management

Reasons for Choosing Financial Cents

Financial Cents is more bookkeeping focused. Tax Dome is more tax focused. I needed a little bit more for my firm.

Switched From

TaxDome

Reasons for Switching to Financial Cents

I liked that Financial Cents offer a monthly payment option.

Pros

I like that I can use AI to help me create workflows.

Cons

I didn't like that the time tracker doesn't directly integrate with QBO like QBT does.

Alternatives Considered

Asana

Reasons for Choosing Financial Cents

FC was specific for Bookkeepers and Accountants

Switched From

Asana

Reasons for Switching to Financial Cents

FC was specific for Bookkeepers and Accountants

Pros

Financial Cents has transformed the way I manage client tasks. The intuitive dashboard allows me to easily assign, track, and prioritize tasks for each client. The ability to set due dates and receive reminders ensures that nothing falls through the cracks. This has streamlined my workflow, making it easier to stay on top of all client engagements.

Cons

Setup can be tricky and time consuming.

Alternatives Considered

TaxDome and Karbon

Reasons for Switching to Financial Cents

Price and the free trial seemed to work for me to test the product.

Pros

It integrates QBO Uncategorized transactions, allowing for the categorization in FC and syncs to QBO.
Uncategorized Transactions can be sent to clients through FC.
It offers a "Magic Link" for Client Tasks.
Clients can receive SMS reminders for pending tasks.
It integrates with Calendly, QBO and other software.
It has a built-in proposals feature.

Cons

They do not have a mobile app for clients.
The proposal feature is still being worked on.
We cannot schedule text messages through FC.
There is an onboarding fee.
You have to pay for E-Signature through Adobe.

Alternatives Considered

Karbon

Reasons for Choosing Financial Cents

The QBO Uncategorized Transactions Integration.

Switched From

Canopy

Reasons for Switching to Financial Cents

The QBO Uncategorized Transactions Integration.

Pros

Email communication, notes, all client information is in one place

Cons

I am a bit overwhelmed with the task list

Pros

Financial Cents provides our team a clear overview of our clients tasks and projects. We like that we can upload files to a project tab, and share documents securely with clients. We overall enjoy the user friendly platform that is Financial Cents.

Cons

Financial Cents would greatly benefit by developing an application instead of just a website.

Pros

Ease of use. Implementation was a breeze and it is so customizable. Saves me a lot of time.

Cons

Nothing really. Haven't experienced a challenge yet.

Alternatives Considered

ClickUp

Reasons for Choosing Financial Cents

It just wasn't working for me anymore - too simple and not customizable

Switched From

Google Calendar

Reasons for Switching to Financial Cents

Click up wasn't really geared towards what I needed it to be.

Pros

The automations and ways to organize client info and what is missing.

Cons

As with any software it takes time to get used to it. But I did find it more intuitive to use than others.

Pros

Combination of proposals and billing.
Client portal that is easy for clients to use.
Recat feature to streamline this process.

Cons

ACH payout timeline but the fee is lower than QB Payments.

Pros

I liked how easy it was to get started in it!

Cons

The billing section and reporting for work in process and unbilled needs work but seems that they are headed in that direction!

Pros

I love that it too little to no effort to understand, all of the intro videos were so helpful. They got me started on the right path.

I love that it is like taking my brain and putting it into order. It helps me get/stay organized.

Cons

Price - It was a little steep for me. But I am taking a leap of faith that I will use this - as well as my team.

Pros

Most intuitive dashboard view; ease of set up/implementation and ease of use

Cons

it seems to be missing a few features that we were looking for, but the overall product provided the most thorough solution

Alternatives Considered

TaxDome, Canopy, Karbon and Firm360

Reasons for Switching to Financial Cents

Intuitiveness, ease of implementation and ease of use

Pros

Love the speed of this cloud based product. It is so fast, it makes managing products really easy and prevents the build up of neglected project tasks being used. I also love the ease of use and it's very bug free. I rarely have issues.

Cons

No ability to invoice yet. I hear it's in development for 2024.

Alternatives Considered

TaxDome and Jetpack Workflow

Reasons for Choosing Financial Cents

Mango was too slow. Very cumbersome and lots of bugs. Financial Cents is way, faster and very little bugs. Also Mango's QBO integration did not work and they could not fix it.

Switched From

Mango Practice Management

Reasons for Switching to Financial Cents

I liked the speed of it and it had almost all the features I needed.

Pros

It has a really simple interface, with a low price point. A good place to start with accounting practice management that will keep you organized without paying for extra features. Because of this I found it very user friendly and quick to implement with a short learning curve, especially when using the existing templates. As a firm they seem to be very committed to the development of firm owners offering practice management webinars with industry leaders that are very valuable as a small business owner.

Cons

I wish that Financial Cents had stronger customer support as talking through my problems with a service representative can often help me understand the product and how it should be used. At the same time, I think the customer support is on par with the competitive price point. I also ran into an issue that prevented me from getting some marketing/webinar notifications when I changed my email address. While the issue ultimately couldn't be resolved, the [sensitive content hidden] did look into it and provide a satisfactory solution.

Pros

The ease of implementation - I got started within a day. And their ongoing support and how they're constantly developing.

Cons

If there are any features that haven't been fully developed yet, they're willing to hear feedback and working on it - no negatives.

Alternatives Considered

Karbon and Asana

Pros

I love how your list of projects can be by due date. Also, being able to set your time capacity and see what your effective hourly rate is.

Cons

I haven't come across anything that I like least yet.

Pros

This is so easy to use and great customer/client experience

Cons

Wish it connected to categorize transactions right in FC or was a Chrome extension to use it directly in QBO

Pros

The trail lets you try all the functions out. We ended up purchasing after the trail. WE LOVE IT

Cons

The price is a little high for 2 users. I wish it was not so spendy

Pros

Easy to use work flow management tool, all my staff love it as its easy to understand and efficient.

Cons

Nothing, its really great. I would say its mainly set up for US customers, that's my only critic.

Pros

Making the swap over from Asana.
Really excited to have an all-in-one solution specific to bookkeeping. FinancialCents will combine multiple software we currently use (asana, boomerang, lastpass, etc). We are always looking for ways to efficiently get our work done, FinancialCents was the obvious next step.
The AI emails is extremely helpful, along with auto email sending once a task is completed. Automation is key.

Cons

FinancialCents is continuously making changes based on feedback from it's users. At this point I have no complaints.

Pros

It is easy to use and navigate around different pages. I love the timer. It in a great location that is hard to miss and helps you use it! The tasks are amazing! So helpful and you can assign tasks to different people! Projects are wonderful as well! Being able to change an email into a project is a game changer! Projects just makes the flow easier and consistent. I also love having a link to family members and businesses accounts.

Cons

It would be nice if the save button / cancel button were consistently in the same spot. Sometimes it is on the the save button is first and then cancel button and others the cancel button is first and then the save button. I don't like how you can uncheck a task that has been completed so easily. A second step would be helpful. Also name, date and time stamp of who completed task or when task was marked uncompleted would be helpful.

Pros

The ease of use, the ability to see everything in one place and the price is beyond fair.

Cons

I can't change the Calendar to a Monday start.

Pros

Just signed up with Financial Cents. Impressed with the capabilities and integrations so far.

Cons

Setup was a bit overwhelming. Still learning all the product features

Pros

I love the birds-eye view of the projects where you can see the status (what % complete the project is and who's next on the task list)

Cons

I wish tasks were a bit more flexible - and I wish the client communication was more robust to be able to get rid a secondary client communication portal

Pros

Shared communication so anyone knows what is going on with a client.

Cons

Support went from wait 5 minutes to chat to 1 hour +.