WooPOS Reviews

Pros

Compatible with both WooCommerce and Shopify.

Cons

I sometimes have to create queries to generate particular reports.

Pros

WooPOS is very to easy to use and extremely flexible to meet our specific needs. Technical support is great, very quick and helpful.

Cons

I wish it had a Report Writing module that we could design the format and layout of the report ourselves. The current query-based report generator is fantastic tough and we use it a lot.

Alternatives Considered

Lightspeed Retail

Reasons for Choosing WooPOS

The previous system was too complicated and not flexible. It couldn't handle multi-location and was expensive.

Switched From

Windward System Five

Reasons for Switching to WooPOS

WooPOS was more comprehensive and much more flexible to adapt to our specific needs.

Pros

Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product.

Cons

Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer.

Pros

User friendly and robust. Good technical support. Customizable.

Cons

Learning curve with the software. Requires a good internet for multistore

Pros

At first the posibility to migrate from my old outdated Microsoft RMS Store POS with the help of [sensitive content hidden] very professionnal without fee. Support very good almost live all the time with [sensitive content hidden] to answer my so many questions and for more complicated request with [sensitive content hidden]. And the best of all to sync the inventory, all my customers, who can buy by phone, online or in store with the points and reward solution, credit note, etc ...

Cons

Since I'm from Quebec, Canada and my main language is in French, there is missing some translations possibilities. There is a lot that you can translate, invoices, the POS to be easily used. But sometimes it can create bugs on normal operation when trying to translate some strings like in the day/end tab. Also for customers who would to install and work with it right away. It's not as simple.

Alternatives Considered

RMH Store, Oliver POS and FooSales

Reasons for Choosing WooPOS

Microsoft RMS was no more updated and supported since 2021 and I had developed a Woocommerce website with many thousands products.

Reasons for Switching to WooPOS

The possibilities to simplify my works and saving a lot of time just by creating a new product with WooPOS and pushing right through my website easily and quickly, faster thant creating directly in Woocommerce when having a lot of images. You won't believe it. Also the system is on the cloud and on the Pc database with daily automatically backup, so it can work without internet. And in the event of your PC crashed, you can reinstall quickly on another PC and go back in business in under 20 minutes. What else I could say , there is a lot more, but I have to back to work :). Satisfied customer!

Pros

Our database has over 500,000 items in it and product searches and reports are faster than my previous system. We mainly use it as an inventory management system for our website and store...website is updated instantaneously. Easy to update database with excel data loads. Easy to customize invoice, labels and layout of screens. Fairly user friendly with pop ups/tips when a function or command is skipped or missing.

Cons

Would be better if some of the inventory reports could be user defined/generated more easily than having to build (and understand how) a custom SQL query. Would like to see more/better basic accounting functionality as it is not an accounting program...it can export some ledger information to Quickbooks and others...but would like more.

Pros

One database works for both our Retail and Online business, time saves us time and money! The reports give us lots of information to make decisions. We have set reorder points for inventory we want to carry again which means less counting or forgetting to order products in on a timely basis.

Cons

I really haven't found an issue that hasn't been dealt with. I have never been in that position before. I will be a customer for a long time.

Alternatives Considered

Rain POS

Reasons for Choosing WooPOS

Retail Edge

Reasons for Switching to WooPOS

WooPOS offers everything we needed at a very affordable price.

Pros

Hard to say as there are many very good things to like. Customer Service is simply off the charts.[SENSITIVE CONTENT HIDDEN] takes care of any issues within a few minutes usually. There are many new tax laws in place now and their system works well with these and it is also adaptable to those that may pop up in the future. Our state makes us collect the state sales tax as well as sales tax for every city and every county that we deliver large products too. This system handles these things with ease. Just need to update it once in a while.

Cons

Adding inventory but I don't really suppose it's any better elsewhere.

Pros

The attention to details and versatility. The software is highly flexible to suit any business's needs. [SENSITIVE CONTENT HIDDEN] and his team has put in a great effort to include a lot of features out of the box and the implementation is very easy. All the knowledge source is easily available and if you get stuck help is just a call/email away. In case you are looking for a cost effective, pay as you go, a long term player in your team, WooPOS is the way to go.

Cons

People who are not used to of using mouse on retail systems may feel uneasy at first. One of my staff took a week to adjust but now adores the software.

Alternatives Considered

Square Point of Sale

Reasons for Switching to WooPOS

Features and simplicity. Easy on pocket pay as you go option and amazing support.

Pros

It integrated nicely with my Woo Commerce online store and the support was by far the most amazing i've experienced yet.

Cons

It is a bit intimidating at first but again, the support staff is great and they helped me through it all. now it's pretty simple.

Pros

When everything is set up its the Cadillac of system, everything you need is available. The support is a 10 forget about a 5. Those two guys knows the system in and out and can set anything up for you, great great support. [sensitive content hidden] thank you for all the support over the years, we could not be where we are without you guys.

Cons

Very powerful system and one click of a box can mess up your system very badly.

Pros

WooPOS includes features that other programs do not that are essential to our day to day operations. This includes easy SKU creation, customer database management, lots of unique special order parts, transfers between retail locations, and in-depth reports. Without a program like WooPOS, many of these critical business functions would not be possible. Customer support is absolutely incredible compared to other systems. When we have an issue, it is generally fixed within an hour. Simply unmatched.

Cons

There is a high learning curve to WooPOS, but once you understand its general functions, you are able to do so much.

Pros

The number of features included in this application is really mind blowing. Full (automatic) integration with Woocommerce makes managing inventory super easy. Customer support is amazing, all questions raised are always answered within 24hrs. Also in weekends.

Cons

Some functionalities are a little bit hidden away, but so far I have not encountered a situation which could not be solved/implemented. Due to the software having so much functionality, it does feel a bit that the documentation could be stepped up one notch so that an administrator could self service more.

Pros

Ease of use, and ability to upload Gift Card in batch. Tracking is excellent and feature to control the card and use of card by customers.

Cons

This plugin is perfect for our industry and is the only Gift Card plugin with the ability to set the card as a 'one time use only'. Out of 10 or more we test it is the best, easy to use and can customize. We control 100's of card per month with little effort.

Pros

I like the sku customization and customer account abilities. It’s sorting features and reports are also very beneficial

Cons

It can be a bit temperamental and reports often have issues with accuracy

Pros

This has helped us grow from 1 location to 6 in 2.5 years.

Cons

The only thing that is missing is the accounting aspect, but really not a big deal.

Pros

easy to use and , sales functions great and easy to navigate

Cons

the updates. Sometimes it crashes my system in a middle of a sale

Pros

With us assortments it's assorment of add-ons, I found it easy to solve all the problems that I have faced. I like that the base of WooCommerce is free and you only have to pay when you need special circumstances.

Cons

While it's not wooCommerces fault, I found it a little difficult to make the software match our business practices. This is likely unique to the organization, however

Pros

The pros of Woocommerce is that it's pretty easy to extend it's features with quality plugins created by Woocommerce itself. Even for more complex scenarios that includes selling memberships and licenses, Woocommerce proved to be a good choice.

Cons

Maybe the biggest con is that the software relies on WordPress which has an extensive track record of severe vulnerabilities in the past so it's important that you keep things secure using third party tools and software.

Pros

One of the most important features to us was its ability to create custom customer types and set different prices for them as we have a two leveled wholesaler program. So short answer is its functionality. We've only been using it for a week or so but I already see that you can do just about whatever you can image with this program. I also especially like the re-order amount features in the inventory side of the software. It will allow me to automate re-ordering at inventory level.

Cons

As with anything else that is more functional, it is more complicated to set up than some others I have tried in the past. However, the ones I tried in the past wouldn't do everything I needed them to do, so there's your trad-off. And overall, the knowledge base is a good help, but there are a few places where there are gaps in the instructions. Still, that's when the customer service came to the rescue. A fella named [SENSITIVE CONTENT HIDDEN] has been helping me, and he's a great service rep. Quick, friendly, knowledgeable.

Pros

In the firearms industry, being able to track serial numbers is vital. WooPOS offers everything I was looking for in a POS for my business.

Cons

Generating some reports that I need require building out queries rather than just selecting the report.

Pros

It is quite easy to use and integrate with any WordPress website. It is easy to configure, and it leaves the online store running in less than 30 minutes.

Cons

It is not translated one hundred percent into Spanish, it must be translated one by one the elements to be able to have the store configured in the Spanish language 100%

Pros

Ease of use when the system works

Cons

Amount of times we have to upgrade & upload during the day time while customers are in front of the system ready for payment

Pros

The best part of the WooCommerce software is the ease of use to add products and services to sell to my audience.

Cons

I wish there was a better way of adding video reviews for products using the WooCommerce software platform.

Pros

The vast variety of reports that can be ran, and the overall customization of the software.

Cons

There is nothing I dislike about the software.