User Reviews Overview
About Restroworks
Restroworks(formerly known as Posist) is a company dedicated to serving businesses, specifically partnering with worldwide restaurant chains to help them embrace digital advancements through its all-in-one restaurant technology...
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- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
The Studs Sports Bar & Grill
[sensitive content hidden] has provided us with such excellent training, which we could never have imagined. Whenever I needed help, he was always there to assist me and resolve my problems. Even on the day of his daughter's function, he prioritized helping me and solved my issue without hesitation. There were many instances where he resolved my concerns even late at night.
He has also trained my Bangalore and Ranchi outlet staff exceptionally well, encouraging them to call him directly at extension number 43 for any issues, promising to resolve them. Both my Bangalore and Ranchi outlet staff and managers have appreciated his dedication and efforts.
Thank you so much, [sensitive content hidden], for your unwavering support and help. I truly appreciate everything you have done for us. Keep up the excellent work, and may God bless you!
Pros
Reporting options in posist is really good. Menu management feature is also good.
Cons
Reporting facility is good but it would be superb if we can get multiple reports in single format or email.
Response from Restroworks
Dear Shrinivas,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.
Thank you once again for your wonderful words of appreciation.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Restroworks in Ammar Cafe
Order Punching, sending kot to kitchen.
Checking and auditing reports.
Managing orders from partners.
Pros
Billing page is very easy to lean and teach to others.
KOT and Bill print is very fast.
Reports are very detailed.
Cockpit app is great to check daily live sales.
[sensitive content hidden] from the team is very helpful.
Cons
Support team needs improvement, they take a lot of time in resolving the tickets.
Response from Restroworks
Dear Omar,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Feedback For POSist
Pros
POSist has a good feature in the POS like ( CRM , Reporting , Stock) and it is very easy to understand and use. provides good segregation in admin and user permissions which keeps our data secure
Also online features are much good.
Cons
As of now nothing to share in least, but one suggestion please remove the dependency from browser.
Response from Restroworks
Dear Vikash,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Posist, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Posist
Top Restroworks Alternatives
CSAT.AI
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Posist experience by Royal Orchid Brindavan Mysore
Overall it's a perfect solution and a wonderfull experience, Vishal has guided us through each and every step.
Pros
East to use and operate, best part is that is it cloud based application.
Easy to handle from IT point of view.
Cons
Item master takes a lot time to add new items and we c=have to go through the entire BFCD process to add/ edit items.
Response from Restroworks
Dear Mahesh,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
A very detailed application and approachable support.
We are using the application to generate daily and weekly reports and it helps us to manage our reporting efficiently.
We can also track data by Tab, by user and by server also.
Overall a great applictaion to use.
Pros
It has helped me in reducing the load as the reporting is very easy now.
I am using daily sales report, weekly sales report and few others for reporting purpose.
Being on cloud helps us to run the system smoothly without dependency on local hardware.
The best advantage to use posist is Academy as it helps to understand the system at our own pace, no other application has anything like academy platform.
Vishal was very helpful always available everytime that we had troubleshoot.
Cons
Font style and size should be more bigger on the screen so that it can help in order placing. Some unneccesary things from the order punching should be removed.
Posist lite app is not working for now.
UI customisation so that we can set it up as per our requirement.
Response from Restroworks
Dear Ivy,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
my problem related to printing and it solved by [sensitive content hidden] in quick way
i am working in restrowrks and overall experience is good specially in reporting parts too much smooth while opening and giving accuracy data
Pros
nice support team and all feature is good in posist . all feature is ggod as of now
Cons
There is currently support team call landing issue
somtime it gets busy needs to improve that part
Response from Restroworks
Dear Aarif,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Diablo Delhi Review
Billing order punching task is defined and also all the addons and comments we can mapped and completed as per process.
Pros
Easy and simple application for ground level staff and complete process,
They have the process for predefined comments which helps us to save the server time while puncing the orders.
Team staff is calm while handing the server queries
This application is basicly for server, helps them with various featues.
Cons
Open Item Food is a problem here they are not allowing to punch the open food with open price price item at billing
Response from Restroworks
Dear Saurav,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Foodstudio with Restroworks.
With Restroworks and Earlier with Posist we have positive experience and specially we like the Cockpit App
Pros
We have this application for almost 6 years and in our all the Romeolane and Birch outlets.
We have very positive experince with restroworks and with their team.
With their enterprise panel we can manage the menu of all the running outlets and also we can check the real time sale with their cockpit App
Cons
We do not have problems with Restroworks.
Response from Restroworks
Dear Dinesh,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Navtara - Restroworks - Best Customer Support Application
Pros
Restroworks provide the centralized menu management option that helps to manage the operations verify efficiently. Also, Online integration is very smoothly working. CRM And Reporting also, very good.
Also real-time reports data access and remote management is very fast.
Cons
Currently price update option is not available in one cluster for multiple outlets. All over is working very perfect right now.
Response from Restroworks
Dear Taufiq,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Best billiing software for operations
Restroworks or Posist pos is helping us in lot of ways we can check our sales from phone app.
we can also modify the menu very easily.
customer support is also very helpful and easily reachable by phone call and email.
Pros
Posist has been a wonderfull software to use for our daily operations as it makes our lives very easy.
We always got great support b the team if we face any issue with printing or pricing etc.
Extensive availabliy of reports make it very easy to get the most selling items, peak sales hour, top selling category etc.
Cons
We should have an option to update the covers if a bill is settled with wrog covers by mistake, currently it's not available.
Response from Restroworks
Dear Abhinav,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Restroworks implementation at Roche and Kyo in Bahrain
We are using the application for order punching, using QR ordering so that customer can place the orders, we are alos using the software for reporting purpose.
Pros
Billing screen in very user friendly and easy to operate, users find it very easy to learn.
Backend setup from IT perspective is also very simple, things can be done very quickly.
We are also using QR Ordering which allows customers to place orders directly using their phones while sitting on the table.
We are working with Vishal from implementation team for implementing our 3 restaurants, Kyo, Roche and L Atleir.
Cons
All is good, nothing to dislike.
It works properly without any issues.
Response from Restroworks
Dear Muhammed,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.
Best,
Team Restroworks
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Restaurant User Review
Ease to use, better interface in transaction conversion.
Pros
Remote Accessibility, real time data and data integrity
Cons
Not sure yet, may be in future will be able to give
Alternatives Considered
PetpoojaSwitched From
PetpoojaResponse from Restroworks
Dear Ashish,
We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.
Best,
Team Restroworks
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
The Indian Stories, Faridabad
Restroworks is making our billing and sales easier to manage.
The cloud software is very helpful in generating reports on real-time basis for our internal analysis.
Also, the menu configuration as well as the KOT concept is very user friendly.
Our Managers and BOH team find this easy to use.
Pros
From the initial consultation to the final setup, every step was handled with professionalism and efficiency. The POSIST team ensured that all our requirements were met, and they went above and beyond to address any issues that arose during the installation process.
Thanks to your efforts, our outlets are now equipped with a reliable and user-friendly billing system that has greatly improved our operational efficiency. We have received positive feedback from our staff and customers alike, praising the system's ease of use and reliability.From the initial consultation to the final setup, every step was handled with professionalism and efficiency. The POSIST team ensured that all our requirements were met, and they went above and beyond to address any issues that arose during the installation process.
Customer Support was very quick and reliable.
Cons
Billing Templates need more features like font style.
Response from Restroworks
Dear Yogesh,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day.
Thank you once again for your wonderful words of appreciation.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Baljeet Amritsari Koolcha review
Pros
Support is very nice and easy to operate.
Cons
The new Cockpit app is not good as previous Cockpit app. Few Feature are not easy to check in new Cockpit app. Last cockpit version is more easy to use.
Response from Restroworks
Dear Baljeet,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
The Nutcracker - NOA Nepean Sea Road
its makeing resraurant operation management easier. with more than 400 reports we can explore the reports easily
Pros
Billing application, CRM, Online aggrigators and Reports are the features available in POSSIST application.
Cons
We dont have any issue till now. We will let you know
Response from Restroworks
Dear Yogendra,
We're delighted you had a great experience with Restroworks. Thank you for your feedback.
Best,
Team Restroworks
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Posist at Fulka
I love it service is the major part of every organisation and they are best
Pros
Customer service is best 24/7
Very polite staff
Best software billing in restaurants
Cons
Easy use of software and service to customers
Response from Restroworks
Dear Saurabh,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
KOOLCHAAS - Mera Wala Kulcha - DLF Promenade Vasant Kunj
POSIST is great platform for Restaurant business. Highly recommended !!
Pros
Support system is always available, POS is also easy to use.
Cons
No dislikes for now if anything is there it will be notified
Response from Restroworks
Dear Vikash,
We're delighted you had a great experience with Restroworks. Thank you for your feedback.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Feedback Harleys
Reports and cockpit application are awesome.
Pros
Good support team and implementation team, Easy to implement. 100% recommended
Cons
No negetive comments for Posist, Kindly use for resturants
Response from Restroworks
Dear Jay,
We truly appreciate your feedback. It's wonderful to know you had a positive experience with Restroworks. Your feedback gives us the motivation to continue doing our best.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Review from Romeo Lane Kanpur
Pros
best thing is [sensitive content hidden] is always ready to help us
Cons
AS OF NOW ALL GREAT THANK YOU TEAM POSIST
Response from Restroworks
Dear Prafful,
We're delighted you had a great experience with Restroworks. Thank you for your feedback.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Lite Bite Foods Udyog Vihar Feedback
Pros
Since very long time we are using Posist, Highly recommended to use it.
Integrations are now superb menu managements with Posist
Cons
Nothing to dislike aa of now, Lots of operations features now in Posist while using integrations
Response from Restroworks
Dear Nitin,
We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Street Foods and Asian seven Integration Feedback
Recommended to all of you to use this software for multiple chain outlets
Pros
Online Ordering Operation are very faster now.
Online ordering tracking application are awesome.
Cons
The User interface of online ordering tracking applications are good. Few points are required to develop on it else every thing is fine.
Response from Restroworks
Dear Vipul,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations.
At Posist, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Posist
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Best POS in Market
Pros
Fast resolution by team 24x7 and easy to use .
Cons
Our company is using it from past 5 years and never faced any problem
Response from Restroworks
Dear Pawan,
We're delighted you had a great experience with Restroworks. Thank you for your feedback.
Best,
Team Restroworks
- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Review from The Kitchen Exotica
Pros
Easy to edit the item, add the item, manual work is so easy.
Cons
The cut off time to edit the settled bills can extend to 7 days which is 3 days right now.
Response from Restroworks
Dear Vinod,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Plum CP Review
Pros
Billing UI interface and reporting part of restoworks
Cons
For my side restoworks have no isuues...
Response from Restroworks
Dear Saurav,
We're delighted you had a great experience with Restroworks. Thank you for your feedback.
Best,
Team Restroworks
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
feed from shervani hotels
Pros
easy to use.
User friendly.
Reporting is very good.
Cons
When we fetch reprot for one month it is asking for email. If you can give report on system only that could be better.
Response from Restroworks
Dear Deepak,
Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks.
At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving.
Best,
Team Restroworks
