Buddy Punch Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Buddy Punch

Buddy Punch is a cloud-based time clock solution suitable for businesses of all sizes. Key features include overtime calculating, GPS tracking, PTO accrual, time card approval and job costing. Buddy Punch enables employees to...

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Feature ratings

Value for Money
4.8
Functionality
4.7
Ease of Use
4.8
Customer Support
4.8

Browse Buddy Punch Reviews

1,038 of 1,038 reviews
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Amanda
Amanda
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2024

Easy to use for staff!

We needed a new solution for timekeeping and Buddy Punch came through! Onboarding and integration was so easy. Once I figured out all the setting options, it's really easy to customize to exactly what you need. Employees love using it because it's so straight forward to use.

Pros

The system is user friendly and all my staff say its so easy to use. They love it! Which is a huge improvement from our last solution. I like that time off requests can also be handled within the same system.

Cons

There are a couple reports that I would like to see a bit more detail or formatted a little differently, but that's a wish not a need. It's very functional, just a couple things that could be nice to make it even more efficient.

Alternatives Considered

QuickBooks Time

Reasons for Choosing Buddy Punch

Employee access was not as straight forward. Changes to timesheets were all manual and left employees with many errors. It took a lot of administrative time to manage. Payroll and timesheets were all paper/manual and no integration to payroll at all.

Switched From

Procare Solutions

Reasons for Switching to Buddy Punch

PTO features, ease of use for employees, and supervisor view/access.

Response from Buddy Punch

Amanda, we're thrilled to hear that Buddy Punch has been a user-friendly and effective timekeeping solution for you and your team. Your feedback on report formatting is invaluable, and we're committed to exploring enhancements for even greater efficiency. Thanks for choosing us and for recognizing the ease of onboarding and customization!

Replied 09/01/2024
Robert
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/12/2024

Buddy use Buddy Punch!!

Overall I was satisfied with my experience with Buddy Punch. It did well for what I needed to do.

Pros

Buddy Punch was simple and straightforward to use! Kept my time precisely.

Cons

Location issues and the picture upload option.

Response from Buddy Punch

So glad we could provide, simple, straightforward, and precise time-tracking for you!

If you need any help with location or webcam options, please reach out to our award-winning Support Team via live chat or email [email protected] and we would be happy to assist in any way we can.

Replied 16/12/2024
Danielle
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

3
Reviewed on 22/02/2024

Easy to use and gets the job done

Using buddy punch has been very easy to use and does 90% of what we were looking for.

Pros

Ease of use and user friendly for everyone.

Cons

Would be nice to have a feature that can email you the timesheets weekly one a certain day in nice format like on buddy punch not in excel spread sheet where you have to make sure to autofit the columns to see all the info.

Response from Buddy Punch

Thank you for your feedback, Danielle. It's great to know that Buddy Punch's ease of use and remote clock-in features are serving your team well. We understand the importance of having timesheets easily accessible by email in a user-friendly format and are exploring improvements based on your suggestion. We aim to cover that last 10% and fully meet your needs :)

Replied 26/02/2024

Top Buddy Punch Alternatives

Tina
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/10/2024

ACTING PROGRAM Manager

10 being excellent and 1 being poor. I would give a 9.0. Almost there on a scale of 1 to 10.

Pros

Easy to access on my mobile, laptop and PC. HIGHLY convenient and effective.

Cons

When it is time to print out my staff time sheets is a minute problem and ineffective. I like to save paper and time. One staff may have one side of the time sheet because of less punches than another staff has two pages. I have more than 21 staff. Literally, i have to pause and customized my printing pages 5 to 6 times, so I don't print a staff time sheets on a back of another staff's one page timesheet.

Response from Buddy Punch

Yes, here at Buddy Punch we strive to be as accessible, convenient, and effective as possible across all types of devices!

We offer a large range of reporting options and aim to meet your needs. Please reach out to our award-winning Support Team over live chat or email [email protected] so we can brainstorm on how to best achieve saving paper and time together through perhaps a different reporting option available!

Replied 03/10/2024
jennifer
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

Buddy Punch is perfect

perfect, never had an issue, i'll continue using buddy punch

Pros

easy to use, easy to track, works better than other apps

Cons

im totally satisfied, no negative comments

Response from Buddy Punch

Wow, thanks for sharing the kind words! So glad Buddy Punch is making your time easy to track.

Replied 19/12/2024
zaroui
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/12/2024

my good experience with buddy punch

it was a very good experience using buddy punch

Pros

What I like most about Buddy Punch is how user-friendly and efficient the platform is. It simplifies employee time tracking with features like seamless clock-in/out, easy scheduling, and quick payroll integration. The interface is intuitive, making it easy for both employees and managers to navigate. Additionally, the mobile app is incredibly convenient, allowing employees to track time and request time off from anywhere. The ability to customize settings based on company needs is also a major plus. Overall, Buddy Punch has greatly improved our time management and payroll processes, saving both time and effort.

Cons

sometime when the ineternet is low , it works slow

Response from Buddy Punch

Thanks for the kind words; we're so glad to be a part of your time management and payroll process improvement!

While a stable internet connection is required to use Buddy Punch, please feel encourage to reach out over live chat or email [email protected] to brainstorm ways to improve your internet connection together.

Replied 20/12/2024
Kaylea
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/11/2024

Buddy punch

It makes it so much easier to clock in and out wherever you are

Pros

its very conveniant to use especially when you are out and about

Cons

nothing, I havent had any problems with buddy punch

Response from Buddy Punch

Thank you—we aim to be easy and convenient to use no matter where you are or what device you're using!

Replied 29/11/2024
Abby
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 24/11/2024

Love to use this for staff

Had a wonderful experience I think if you’re on the line about it you should just go for it, you won’t be disappointed

Pros

Used this at work and it was pretty easy to learn how to use and set up for the staff

Cons

Customer service is hard to get a hold of

Response from Buddy Punch

We strive to be easy to learn and user-friendly but if you ever need assistance, you can always live chat with our Support Team or email [email protected]. We respond to every inquiry!

Replied 29/11/2024
Eric
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Eric buddy punch

Good app for your next day schedual, and pretty easy to read

Pros

Its clear and well done, easy to use and great

Cons

Not much, like i said it's pretty well made

Response from Buddy Punch

Wonderful to hear—we aim to be clear and easy to read! So glad you're liking our Scheduling feature too.

Replied 19/11/2024
Rachel
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/11/2024

Love it highly recommend

Easy to use and saves me time. I can make the Friday checks with ease.

Pros

It's easy to use and get the hours at the end of the week. Saves me a lot of time.

Cons

I'd like to be able to do a paid and unpaid portion of lunches split.

Response from Buddy Punch

So glad that Buddy Punch is saving you a lot of time in an easy to use way!

Please reach out to our award-winning Support Team through live chat or email [email protected] so we can further discuss and brainstorm what you're looking to do with lunches. We are always happy to hear from you!

Replied 02/12/2024
Bryan
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2024

BuddyPunch: Time Tracking made easy

BuddyPunch has been very helpful and I am glad my organization made the switch from our previous tracker to BuddyPunch. As mentioned earlier, the ease of use of BuddyPunch is what separates it from a lot of competitors.

Pros

BuddyPunch makes employee time tracking very easy. Employees just need to be within a geofence (if one is set up) log in and punch in/punch out. They don't have to jump through endless steps for something that should be straightforward. The user interface is also very user friendly.

Cons

When integrating hours from BuddyPunch to QBO, it'll sometimes error out and you'll have to go back in a submit the hours that it did submit the initial time. It does not happen a lot, but when it does you just need to be sure to catch it to ensure all hours are submitted accurately.

Alternatives Considered

BambooHR

Reasons for Choosing Buddy Punch

Ease of use and more options for the employees we had.

Switched From

QuickBooks Time

Reasons for Switching to Buddy Punch

We chose BuddyPunch over other products after using their trial run to see how much you could actually do on BuddyPunch, it was just best fit for us.

Response from Buddy Punch

Hi Bryan, we're so happy to hear that Buddy Punch is making a positive difference in your daily operations. Keeping things straightforward and user-friendly is our goal. It's fantastic that you're finding value in our service since the switch. Your feedback is much appreciated – thanks for being with us!

Replied 24/01/2024
Stephanie
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2024

Make My Life Simple!

Overall my experience has been great and there have been no glitches or complaints

Pros

Ease of use for staff and easy to use on the backend to run payroll

Cons

That it does not integrate with my payroll system and I have to manually transcribe/input

Response from Buddy Punch

Thanks for sharing, Stephanie! It’s great to know you find Buddy Punch user-friendly and reliable for your team and payroll needs. We hear you on the integration issue—if you ever need assistance or have suggestions, we're here to help.

Replied 03/09/2024
Michael
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2023

Buddy Punch - a value added tool for our small business

Delighted! As a trucking company and having resources starting their shifts at different times and in different locations it was "effort" in tying this all together to ensure everyone was being paid for correct times - doing payroll was a chore in calling and requesting and then finally imposing deadlines or you don't get paid which pushes other things back in processing payroll... Week one of deployment -> all those issues disappeared!!! Well done Buddy Punch!!!!

Pros

Simplicity of use which made adoption within our organization easier

Cons

Because of it's simplicity, I overcomplicated it for our trial period and had everyone in the organization trying it. To launch, we decided to recreate our site and started running with only the team members that are required to punch in and out

Alternatives Considered

ADP Workforce Now and Paychex Flex

Reasons for Switching to Buddy Punch

The cost for our initial deployment and the relative ease in scaling as we grow our business

Response from Buddy Punch

Michael, it's fantastic to hear how Buddy Punch has streamlined payroll and time tracking for your trucking company. We're thrilled that the simplicity of our tool made adoption easy and resolved the challenges of managing diverse shift times and locations. Your experience of seeing immediate improvements in the first week of deployment is exactly what we strive for. Thank you for your enthusiastic feedback and for choosing Buddy Punch!

Replied 18/12/2023
Patsy
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2024

User Friendly

Pros

I really appreciate how user-friendly Buddy Punch is. It's so easy to navigate.

Cons

I haven't encountered any issues yet. It has been a simple and effortless experience.

Response from Buddy Punch

Thank you for your kind words about Buddy Punch! We're so glad you’ve found it easy to use. Remember, our support team is just a message away if you ever need any assistance.

Replied 12/04/2024
Alba Jeanette
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 02/08/2024

My Buddy Punch

I can say that except for that aspect previously described, my overall experience with Buddy Punch has been pretty good, it's a practical and a great office tool, I'm a remote worker for my company so it really helps keep track of my working time. And I like its name, too, by the way! It really sounds cool!

Pros

It's practical and friendly to use. It's also accurate and you can see your present week's hours in an easy way.

Cons

Something that needs to be improved , at least in my personal experience, it's that it frequently throws an error message and does not allow to punch in or do anything (just logging in and out) until an administrator fixes it. That has happened to me several times in 3 months that I have been using it, without changing PC nor moving to a different work space which is why it might happen sometimes, but it was not my case.

Response from Buddy Punch

We're glad to hear that Buddy Punch is practical and helpful for tracking your hours Alba :) We appreciate your feedback on the error messages and are sorry for the inconvenience. If this keeps happening, please reach out so we can assist you!

Replied 05/09/2024
Tessa
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/04/2024

Great system

Overall I enjoy using the system it has been a great contribution to our company

Pros

The ease of putting in employee schedules

Cons

I don't like that you have to submit your time each week

Response from Buddy Punch

Thank you, Tessa! It's wonderful to know you find putting in employee schedules easy and that Buddy Punch has positively impacted your organization. We appreciate your thoughts on the time submission process and are always looking for ways to improve.

Replied 26/04/2024
Julie
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Ops manager review

been good I am happy with the product and it gets the job done

Pros

ease of use, my employees have no issiues with use

Cons

reports are sometimes hard to find I have to kinda go around a few tabs to fin what I need

Response from Buddy Punch

So glad to hear you and your employees are finding Buddy Punch easy to use!

Contact us through live chat or email [email protected] so we can help we any reporting needs!

Replied 06/11/2024
Tara
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2024

Great App to Use.

Its easy to use and keep track of my hours. No problems.

Pros

The ease of use and no problems. You can keep track of your hours and look back to see how many you have worked.

Cons

Nothing. I haven't thought of anything that could be better.

Response from Buddy Punch

Here at Buddy Punch, we utmost strive for ease of use and love to hear you're encountering zero issues along the way!

If that changes, you can always live chat in for assistance from one of our agents or email us at [email protected] anytime!

Replied 29/10/2024
Marisela Diaz
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 04/04/2024

Great New System for Hourly Employees

We have been using BP since Jan of this year and all the employees seem to like it and it keeps track of PTO, as well so we all know how many hours we have left and what our payroll hours will be.

Pros

Very precise on time and calculates the hours for you.

Cons

Nothing so far, all the features are easy to understand and very practical

Response from Buddy Punch

Thanks, Marisela! It's fantastic to hear that Buddy Punch is working out so well for you and your team, especially with its accuracy and automatic hour calculations. We're glad everyone finds it easy to use and practical for managing PTO and payroll hours. Your positive feedback is greatly valued!

Replied 09/04/2024
Maha
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

End user review

Extraordinary. Never missed a single shift because of this system

Pros

The alarms that it gives everyday regarding shift timings and location

Cons

Sometimes, location properties doesn't work properly, but good after turnoff and on the location settings

Response from Buddy Punch

Thank you for your feedback! It's wonderful to know the shift and location alarms have been so effective for you, ensuring you never miss a shift. If you continue to experience issues with the location settings, please don't hesitate to reach out, Maha. We're here to help!

Replied 07/05/2024
Alexander
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 06/09/2024

Review of Buddy Punch

I like it! It is very simple. I have been using it at my job for over two years.

Pros

It is easy and very simple to use. It makes my job a little easier because I don't need to worry about keeping track of my time.

Cons

N/A.

Response from Buddy Punch

Thanks, Alexander! It's great to know Buddy Punch has simplified time tracking for you and that it’s been easy to use for so long. If you ever need support, don't hesitate to contact us :)

Replied 10/09/2024
Mohamed
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2024

Amazing time tracking App

Pros

ease and cheap which all team member can use without any problem

Cons

nothing is remarkable everything is great

Response from Buddy Punch

It's great to hear that you and your team find our time tracking app amazing, easy to use, and cost-effective, Mohamed! We're delighted everything is working smoothly for you. If there's ever anything we can do to make your experience even better, please let us know.

Replied 09/05/2024
Rachel
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2024

Great Little Time Card App

Over all its a great little time card app

Pros

I love the convenience of being able to check my time cards when ever i need to.

Cons

Still has a few glitches. I don't like i can't get my checks stubs from buddy punch. It's almost prefect, but not quite yet.

Response from Buddy Punch

Love to hear you love the convenience of checking your Buddy Punch timecards, Rachel!

If your employer using Buddy Punch Payroll, you can check your paystubs too by following these steps: https://docs.buddypunch.com/en/articles/6497059-how-to-view-paystubs-employer Otherwise, we recommend checking with your payroll provider for your paystubs.

Replied 03/10/2024
Kathleen
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/09/2024

Easy and efficient time keeping

Good experience easy to use and always works fast

Pros

Easy to use can edit missed punches and get approved by management.

Cons

I don't have any issues with buddy punch its straightforward and user friendly.

Response from Buddy Punch

Thanks for sharing, Kathleen! We're glad you find Buddy Punch straightforward and user-friendly, especially with editing punches :) If you ever need assistance, feel free to reach out!

Replied 05/09/2024
Marlon
  • Industry: Consumer Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/04/2024

One of the best tracker

yes, best one the best program so far that i have used

Pros

Its convenient and easy to use and just overall good

Cons

It's the switching the punch it is confusing sometimes

Response from Buddy Punch

Thank you, Marlon! We're thrilled you rate Buddy Punch so highly. If you need clarity on switching punches, please reach out to our support for assistance.

Replied 25/04/2024
1,038 reviews