--- description: Review of SuperOffice CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SuperOffice CRM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [SuperOffice CRM](/software/67453/superoffice) # SuperOffice CRM Canonical: https://www.softwareadvice.co.uk/software/67453/superoffice Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/67453/superoffice?page=2) > SuperOffice CRM is a customer relationship management (CRM) solution that caters to midsize businesses across various industries such as financial services, recruitment, manufacturing, hospitality and more. Key features include contact management, project and document management, email marketing, automated ticket routing and live chat integration. SuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services. SuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more. Services are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually. > > Verdict: Rated **4.2/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 132 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOffice - **Location**: Oslo, Norway - **Founded**: 1990 ## Commercial Context - **Starting Price**: €57.00 - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Russian, Spanish, Swedish - **Available Countries**: Austria, Denmark, Germany, Ireland, Netherlands, Norway, Sweden, Switzerland, United Kingdom ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Assignment Management - Automated Routing - Autoresponders - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Centre Management - Campaign Management - Chatbot - Collaboration Tools - Commenting/Notes ## Integrations (15 total) - 24SevenOffice - Clear Books - Dynamics 365 - Dynamics 365 Business Central - Fortnox - Gmail - Google Workspace - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Slack - Vainu - Visma - Zapier - e-conomic ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) ## Related Categories - [Customer Service Software](https://www.softwareadvice.co.uk/directory/255/customer-service/software) - [Banking CRM Software](https://www.softwareadvice.co.uk/directory/336/banking-crm/software) - [Hotel CRM Software](https://www.softwareadvice.co.uk/directory/339/hospitality-hotel-resort-crm/software) - [Gaming and Casino CRM Software](https://www.softwareadvice.co.uk/directory/340/gaming-casino-crm/software) - [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software) ## Alternatives 1. [Document360](https://www.softwareadvice.co.uk/software/96197/document360) — 4.7/5 (290 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Freshservice](https://www.softwareadvice.co.uk/software/436317/freshservice) — 4.5/5 (685 reviews) 4. [SysAid](https://www.softwareadvice.co.uk/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) 5. [Zendesk Suite](https://www.softwareadvice.co.uk/software/26892/zendesk-talk) — 4.4/5 (4072 reviews) ## Reviews ### "User-Friendly Interface with the core essentials" — 5.0/5 > **Martin** | *8 April 2019* | Research | Recommendation rating: 10.0/10 > > **Pros**: User-friendly interface Integration with Microsoft Office 365 ERP integration > > **Cons**: Experience with web version compairing to core version Visual aspect could be improved > > Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM. For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application. ----- ### "Save time and increase overview" — 4.0/5 > **Verified Reviewer** | *16 November 2018* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people. > > **Cons**: Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all. Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel. > > Good product, easy to use. ----- ### "Outdated CRM, not built for deployment in the cloud" — 2.0/5 > **Verified Reviewer** | *14 November 2018* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Integrated quoting Some external apps (although very few) > > **Cons**: The UI is extremely clunky, looks like an installer-based application that they have tweaked to be able to deploy to the cloud. It does not support having multiple tabs open in the browser. The integration to O365 is OK when it works, but it frequently disconnects and requires a re-install. More importantly, it is not built to support a sales process. 50% of the product seems to be affected by some kind of unfortunate workaround/tradeoff they have made as they scaled from a digital rolodex to an attempt to be a proper CRM solution. > > We have recently decided to move away from SuperOffice to a new CRM ----- ### "SuperOffice: Easy to use, very good support" — 4.0/5 > **Verified Reviewer** | *19 November 2018* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities > > **Cons**: The development; there are not so many new features introduced last year. > > SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most. ----- ### "Great CRM that helps our company in different fields (finance-sales-marketing-support)" — 4.0/5 > **Verified Reviewer** | *4 June 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments. > > **Cons**: That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/67453/superoffice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/67453/superoffice) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data