User Reviews Overview
About ClockShark
ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling,...
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- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
A good tool for time tracking
It is a great tool for time tracking and track employees' progress. It is quite affordable even for micro and small enterprises. It can also be utilized by employees to track their task progress and thus work efficiently.
Pros
ClockShark is a tool that helps in time-keeping efficiently. It has a very user-friendly interface. It can also integrate with other tools and help track time. Its pricing is also very competitive. It also helps manage payroll and track employee progress.
Cons
Customer support needs to be enhanced. Also, sometimes GPS time tracking shows some lag. Otherwise, it is a good tool to use.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
4 years with Clockshark, Best timeclock solution out there.
I've been using Clockshark for almost 4 years every day and it's been easy to set-up, easy to use and has become an integral part of our SOP. I've shopped around for other options, couldn't find one that could compete for the price. Heck, our primary CRM even offers a time clock feature included with our plan but we prefer to pay additional to use Clockshark.
Pros
It's easy for my guys to clock in and out. Reminds them when they get to the job sites (if I remember to add the GeoFence, see my Cons section for my gripe with that), Sends them a notification every morning reminding them to clock in (it's been a hassle to get some of them to remember..).
Cons
The geofence cannot be enabled by default when adding a new job. I use Zapier to create my jobs in Clockshark and there's no way to automatically enable the geofence. That's my only qualm with Clockshark to date and we've been using them for nearing 4 years.
Reasons for Switching to ClockShark
It had the best pricing for our needs. It allows for flexible pricing per user versus a set fee per month. I liked their webapp.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overkill for me but still useful
ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to see if the guys are diligent in recording their hours, they rarely are trying to “remember what they did on Monday” on Friday when they need to band in timesheets for the week
Pros
I need a stripped down version of this. I don’t/won’t use many of the features behind the simple time keeping app entered manually end of day
Cons
How I’m paying as much as we do for as little of it that we use
Response from ClockShark
Hey, Neil! We appreciate the feedback! We'd be interested to learn what features you use and see if any of the additional features that are available could be helpful to speed up any of your current business processes. Please submit your feedback to our customer support team at [email protected]!
Top ClockShark Alternatives
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Clockshark has worked well.
So far we have had a good experience switching to clock shark for our time tracking needs and it has been very smooth.
Pros
Love the fact that it is customizable and does not require service for the user to clock in or out.
Cons
I think it could be less costly but that’s like anything else these days.
Alternatives Considered
PaycorReasons for Choosing ClockShark
It was far too clunky and did not allow the customizable interface we need.Switched From
QuickBooks TimeReasons for Switching to ClockShark
The price of clockshark and the customization offered made the decision easy.- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
ClockShark is Ontime clock
Pros
User-friendly application , when switching from project to another project , time will round up , no odd minutes. Great integration with accounting software using webconnector. Reports can be modified to fit criteria such as time by project , time by division,, ets.
Cons
Package not flexible, you have to pay for any additional user. Could be costly if you aren't budgeting your needs. No other modules except time tracking
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Happy customer for 4 years
Excellent customer service and the product runs seamlessly the majority of the time.
Pros
The time management is what we like most about ClockShark and the GPS Track. Excellent way to manage employees at multiple locations.
Cons
The PTO feature is good but a bit hard to modify but it does an excellent job banking PTO earned if you live in a State that legislates PTO programs.
Alternatives Considered
QuickBooks TimeReasons for Switching to ClockShark
ClockShark had the features we needed and very user friendly to employees that are not in favor of electronics.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Clock Shark needs clock in rounding!!
Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10
Pros
Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.
Cons
I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.
Reasons for Choosing ClockShark
To save money and because Clock Shark worked better with my accounting system. Clock Shark also has some other unique features that I really like. Such as uploading job info for my foreman and accessibility to those documents. Forman's ability to track time on his project.Switched From
ArcoroReasons for Switching to ClockShark
Interface and ease of use.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Money saver, - Time maker
Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards
Pros
Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence
Cons
At first, mapping everything to existing books, but on autopilot now
Alternatives Considered
QuickBooks OnlineReasons for Switching to ClockShark
Catchy name, and it’s own entity separate from bookkeeping, yet compatible - Employees feel like it’s their time protection- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Clock Shark
Pros
Easy to use, Gps tracking, job costing features.
Cons
Expenses and limited integrations, lack of customization in reports
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Track dev rev
Handy for managing remote teams; easy to track hours and locations, improving accountability.
Pros
Accurate time tracking with GPS for field teams.
Cons
Reporting features could be more detailed.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
ClockShark survey
Very professional and quick to help solve issue(s)
Pros
The overall convenience and ease and how quickly they responded to my dilemma.
Cons
I cannot think of any cons about Clockshark
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Highly Recommend
If I ever have any issues with Clockshark the customer service team is on it.
Pros
The ease of use. Both in the office and in the field.
Cons
More functionality within the schedule tab. That is where we use it the most. Would be nice to be able to use the available functions without having to leave the tab'
Response from ClockShark
Hey, Melinda! We appreciate your review! Can you please provide us with more information about what functionality you're looking for within the scheduler? You can submit your feedback to our Customer Support team at [email protected]!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Neutral Customer
The overall experience is good and the system is easy to use. Just wish that PTO was on the standard plan because that has to do with basic time tracking and not all those other features like quotes and invoices. Would recommend product to someone, but if they are looking to track PTO I will never recommend ClockShark until it is a feature useable on the Standard Plan.
Pros
I like that I can see where my team is and see how long they have been working for.
Cons
I wish I could click a button to update everyones location to see exactly where they are at that moment. I don't like that PTO is not offered on the standard plan, that is another feature I would like to use but I don't need all the other stuff that comes with the pro plan.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Company Asset
Could not live without ClockShark!
Pros
ClockShark has made our business run more efficient!!! We schedule employees to work multiple job locations, we can confirm their work time / location with the GPS feature and have their timesheets online. Customer service is great, they hire great people to answer any question you may have - if they don't know they get back with you. The mobile app is easy for the employees to learn & use.
Cons
I would like the worked time to reset at midnight, but they are working on it.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Is Clock Shark for you?
It is very user friendly and worth the money.
Pros
The time clock function is user friendly for the admin and the users. The adding projects, employees and modifying anything is a mistake happens (an employee doesn't clock in or out) is very user friendly. I have enjoyed implementing this for my team.
Cons
I would like access to job lists, employee lists, currently you have to contact Clock Shark to get those reports. I would like to be able to list sick time as a zero hour item. Just to have my payroll records match my reports
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Review
Overall it has been great. I love the additional features but the [sensitive content hidden]
doesn't want to spend any additional money at this time. I would love those features in the future if the pricing changes
Pros
Ease of reporting, mobile access, accuracy of GPS
Cons
I didn't like that you had to have a person clock out to adjust their time on the same day
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Very happy with ClockShark!
Pros
The support team has been the best part about ClockShark. We always receive quick responses when we have issues and they are resolved in a timely manner.
Cons
The GPS fencing seems to be a little unreliable at time, but I know that has to do with many different factors.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy program to use
Pros
Easy to use and train staff how to use.
Cons
When updating schedules Clockshark refreshes and doesn't return to the area I was working on. I always need to spend time scrolling back to the staff I was updating.
Response from ClockShark
Hi, Renee! Thanks so much for leaving a review! I just tested adding a shift to an employee on the scheduler and the list did return back to that employee after being added. Please contact our customer support team at [email protected] so they can make sure this is what you're referring to!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Project Friendly Time Tracking
Pretty good. The team is helpful to walk you through or help problem solve.
Pros
It was very useful to be able to have employees clock in at specific jobs to be able to properly cost a job.
Cons
Only the certain people can add just which is beneficial but hard when it is. Last minute job for employees to clock into.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Great investment
The personalized service from the beginning until now has been top notch. After years of using paper time tracking, this was an easy setup and value add for our business. I should've done this years ago, and highly recommend for companies with traveling employees.
Pros
The time clock management has already saved me money in the first month of use. My employees love the ease of use and clear communication through the app.
Cons
So far I have not found any problems with the app. It's been a smooth transition for myself and my employees.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Easy, Affordable, stress free
Recommend them to any buisness. Or any one trying to stay organized with any job.
Pros
Very easy to use. Love that it reminds workers to clock in and clock out.
Cons
I have not found anything yet that I am unhappy about.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Decent
Pretty decent.
Pros
The original person we spoke to, [sensitive content hidden], was extremely responsive in setting up up initially and it took a 15 min call to get it all up. To get it synced with ADP took only another 15 mins. The chat times are the quickest I've seen and the responses have been very helpful.
Cons
I wish this was part of ADP and not a third party software. More of a dig at ADP to not have a function to clock in and clock out for such a large company.
- Industry: Banking
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Review about ClockShark
Pros
I am an proprietor of a small business and a small team to handle. I can easy track and make record of early morning sign in and signout of employees. If my teammate goes out with a delivery i can track his location in real time. HR management can also be done using this app. In addition to this it records all the past payslips thus easy to manage increments etc
Cons
Developers should come up with the updates frequently.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Work
Very well nice
Pros
I like how it tracks many things and not just one specific item
Cons
There’s not many cons I’ve never had any issue
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Clock shark for contractors
My experience with ClockShark has been excellent. If I run into a problem, or need help running a report, there is always someone available to help.
Pros
This software has changed my business! It has simplified and streamlined time tracking and collection, payroll, workers comp reporting, and job cost monitoring. The features make my work so much more efficient and employees time so much more accurate that it saves my company money!
Cons
The only problem I have is that sub contractors do not have a category. The only option for their label is “employee”. For subs I pay at an hourly rate this can get a little touchy for my workers comp auditors since I am required to pay workers comp on all employees. There needs to be a separate subcontractor title for individuals using the app.