ClockShark Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About ClockShark

ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling,...

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Feature ratings

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.8

Browse ClockShark Reviews

1,906 of 1,906 reviews
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Chitrang
Chitrang
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/10/2024

A good tool for time tracking

It is a great tool for time tracking and track employees' progress. It is quite affordable even for micro and small enterprises. It can also be utilized by employees to track their task progress and thus work efficiently.

Pros

ClockShark is a tool that helps in time-keeping efficiently. It has a very user-friendly interface. It can also integrate with other tools and help track time. Its pricing is also very competitive. It also helps manage payroll and track employee progress.

Cons

Customer support needs to be enhanced. Also, sometimes GPS time tracking shows some lag. Otherwise, it is a good tool to use.

Drew
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/01/2025

4 years with Clockshark, Best timeclock solution out there.

I've been using Clockshark for almost 4 years every day and it's been easy to set-up, easy to use and has become an integral part of our SOP. I've shopped around for other options, couldn't find one that could compete for the price. Heck, our primary CRM even offers a time clock feature included with our plan but we prefer to pay additional to use Clockshark.

Pros

It's easy for my guys to clock in and out. Reminds them when they get to the job sites (if I remember to add the GeoFence, see my Cons section for my gripe with that), Sends them a notification every morning reminding them to clock in (it's been a hassle to get some of them to remember..).

Cons

The geofence cannot be enabled by default when adding a new job. I use Zapier to create my jobs in Clockshark and there's no way to automatically enable the geofence. That's my only qualm with Clockshark to date and we've been using them for nearing 4 years.

Alternatives Considered

Albi, QuickBooks Time, busybusy and Clockify

Reasons for Switching to ClockShark

It had the best pricing for our needs. It allows for flexible pricing per user versus a set fee per month. I liked their webapp.
Neil
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
3
Customer Support
4

3
Reviewed on 08/06/2023

Overkill for me but still useful

ClockShark has at a minimum sharpened up our day to day timekeeping. Since as a boss I can check to see if the guys are diligent in recording their hours, they rarely are trying to “remember what they did on Monday” on Friday when they need to band in timesheets for the week

Pros

I need a stripped down version of this. I don’t/won’t use many of the features behind the simple time keeping app entered manually end of day

Cons

How I’m paying as much as we do for as little of it that we use

Response from ClockShark

Hey, Neil! We appreciate the feedback! We'd be interested to learn what features you use and see if any of the additional features that are available could be helpful to speed up any of your current business processes. Please submit your feedback to our customer support team at [email protected]!

Replied 30/06/2023

Top ClockShark Alternatives

Jamie
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2024

Clockshark has worked well.

So far we have had a good experience switching to clock shark for our time tracking needs and it has been very smooth.

Pros

Love the fact that it is customizable and does not require service for the user to clock in or out.

Cons

I think it could be less costly but that’s like anything else these days.

Alternatives Considered

Paycor

Reasons for Choosing ClockShark

It was far too clunky and did not allow the customizable interface we need.

Switched From

QuickBooks Time

Reasons for Switching to ClockShark

The price of clockshark and the customization offered made the decision easy.
Svetlana
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2024

ClockShark is Ontime clock

Pros

User-friendly application , when switching from project to another project , time will round up , no odd minutes. Great integration with accounting software using webconnector. Reports can be modified to fit criteria such as time by project , time by division,, ets.

Cons

Package not flexible, you have to pay for any additional user. Could be costly if you aren't budgeting your needs. No other modules except time tracking

Dawn
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2023

Happy customer for 4 years

Excellent customer service and the product runs seamlessly the majority of the time.

Pros

The time management is what we like most about ClockShark and the GPS Track. Excellent way to manage employees at multiple locations.

Cons

The PTO feature is good but a bit hard to modify but it does an excellent job banking PTO earned if you live in a State that legislates PTO programs.

Alternatives Considered

QuickBooks Time

Reasons for Switching to ClockShark

ClockShark had the features we needed and very user friendly to employees that are not in favor of electronics.
Greg
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
4
Customer Support
4

4
Reviewed on 08/06/2023

Clock Shark needs clock in rounding!!

Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10

Pros

Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.

Cons

I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.

Alternatives Considered

Procore and Arcoro

Reasons for Choosing ClockShark

To save money and because Clock Shark worked better with my accounting system. Clock Shark also has some other unique features that I really like. Such as uploading job info for my foreman and accessibility to those documents. Forman's ability to track time on his project.

Switched From

Arcoro

Reasons for Switching to ClockShark

Interface and ease of use.
Damon
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 09/06/2023

Money saver, - Time maker

Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Pros

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Cons

At first, mapping everything to existing books, but on autopilot now

Alternatives Considered

QuickBooks Online

Reasons for Switching to ClockShark

Catchy name, and it’s own entity separate from bookkeeping, yet compatible - Employees feel like it’s their time protection
Sylla
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 22/11/2024

Clock Shark

Pros

Easy to use, Gps tracking, job costing features.

Cons

Expenses and limited integrations, lack of customization in reports

  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/11/2024

Track dev rev

Handy for managing remote teams; easy to track hours and locations, improving accountability.

Pros

Accurate time tracking with GPS for field teams.

Cons

Reporting features could be more detailed.

Deborah
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2023

ClockShark survey

Very professional and quick to help solve issue(s)

Pros

The overall convenience and ease and how quickly they responded to my dilemma.

Cons

I cannot think of any cons about Clockshark

Melinda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 09/06/2023

Highly Recommend

If I ever have any issues with Clockshark the customer service team is on it.

Pros

The ease of use. Both in the office and in the field.

Cons

More functionality within the schedule tab. That is where we use it the most. Would be nice to be able to use the available functions without having to leave the tab'

Response from ClockShark

Hey, Melinda! We appreciate your review! Can you please provide us with more information about what functionality you're looking for within the scheduler? You can submit your feedback to our Customer Support team at [email protected]!

Replied 30/06/2023
Matt
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 08/06/2023

Neutral Customer

The overall experience is good and the system is easy to use. Just wish that PTO was on the standard plan because that has to do with basic time tracking and not all those other features like quotes and invoices. Would recommend product to someone, but if they are looking to track PTO I will never recommend ClockShark until it is a feature useable on the Standard Plan.

Pros

I like that I can see where my team is and see how long they have been working for.

Cons

I wish I could click a button to update everyones location to see exactly where they are at that moment. I don't like that PTO is not offered on the standard plan, that is another feature I would like to use but I don't need all the other stuff that comes with the pro plan.

Tanya
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2023

Great Company Asset

Could not live without ClockShark!

Pros

ClockShark has made our business run more efficient!!! We schedule employees to work multiple job locations, we can confirm their work time / location with the GPS feature and have their timesheets online. Customer service is great, they hire great people to answer any question you may have - if they don't know they get back with you. The mobile app is easy for the employees to learn & use.

Cons

I would like the worked time to reset at midnight, but they are working on it.

Kelly
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2023

Is Clock Shark for you?

It is very user friendly and worth the money.

Pros

The time clock function is user friendly for the admin and the users. The adding projects, employees and modifying anything is a mistake happens (an employee doesn't clock in or out) is very user friendly. I have enjoyed implementing this for my team.

Cons

I would like access to job lists, employee lists, currently you have to contact Clock Shark to get those reports. I would like to be able to list sick time as a zero hour item. Just to have my payroll records match my reports

Susan
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2023

Review

Overall it has been great. I love the additional features but the [sensitive content hidden]
doesn't want to spend any additional money at this time. I would love those features in the future if the pricing changes

Pros

Ease of reporting, mobile access, accuracy of GPS

Cons

I didn't like that you had to have a person clock out to adjust their time on the same day

Meghan
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 08/06/2023

Very happy with ClockShark!

Pros

The support team has been the best part about ClockShark. We always receive quick responses when we have issues and they are resolved in a timely manner.

Cons

The GPS fencing seems to be a little unreliable at time, but I know that has to do with many different factors.

Renee
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 09/06/2023

Easy program to use

Pros

Easy to use and train staff how to use.

Cons

When updating schedules Clockshark refreshes and doesn't return to the area I was working on. I always need to spend time scrolling back to the staff I was updating.

Response from ClockShark

Hi, Renee! Thanks so much for leaving a review! I just tested adding a shift to an employee on the scheduler and the list did return back to that employee after being added. Please contact our customer support team at [email protected] so they can make sure this is what you're referring to!

Replied 30/06/2023
Jaime
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/05/2023

Project Friendly Time Tracking

Pretty good. The team is helpful to walk you through or help problem solve.

Pros

It was very useful to be able to have employees clock in at specific jobs to be able to properly cost a job.

Cons

Only the certain people can add just which is beneficial but hard when it is. Last minute job for employees to clock into.

Amy
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/06/2023

Great investment

The personalized service from the beginning until now has been top notch. After years of using paper time tracking, this was an easy setup and value add for our business. I should've done this years ago, and highly recommend for companies with traveling employees.

Pros

The time clock management has already saved me money in the first month of use. My employees love the ease of use and clear communication through the app.

Cons

So far I have not found any problems with the app. It's been a smooth transition for myself and my employees.

Briar
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/07/2023

Easy, Affordable, stress free

Recommend them to any buisness. Or any one trying to stay organized with any job.

Pros

Very easy to use. Love that it reminds workers to clock in and clock out.

Cons

I have not found anything yet that I am unhappy about.

Nicholas
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/07/2023

Decent

Pretty decent.

Pros

The original person we spoke to, [sensitive content hidden], was extremely responsive in setting up up initially and it took a 15 min call to get it all up. To get it synced with ADP took only another 15 mins. The chat times are the quickest I've seen and the responses have been very helpful.

Cons

I wish this was part of ADP and not a third party software. More of a dig at ADP to not have a function to clock in and clock out for such a large company.

najmus saqib
najmus saqib
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 14/04/2023

Review about ClockShark

Pros

I am an proprietor of a small business and a small team to handle. I can easy track and make record of early morning sign in and signout of employees. If my teammate goes out with a delivery i can track his location in real time. HR management can also be done using this app. In addition to this it records all the past payslips thus easy to manage increments etc

Cons

Developers should come up with the updates frequently.

Audrey
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/03/2023

Work

Very well nice

Pros

I like how it tracks many things and not just one specific item

Cons

There’s not many cons I’ve never had any issue

Julie
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 03/02/2023

Clock shark for contractors

My experience with ClockShark has been excellent. If I run into a problem, or need help running a report, there is always someone available to help.

Pros

This software has changed my business! It has simplified and streamlined time tracking and collection, payroll, workers comp reporting, and job cost monitoring. The features make my work so much more efficient and employees time so much more accurate that it saves my company money!

Cons

The only problem I have is that sub contractors do not have a category. The only option for their label is “employee”. For subs I pay at an hourly rate this can get a little touchy for my workers comp auditors since I am required to pay workers comp on all employees. There needs to be a separate subcontractor title for individuals using the app.

1,906 reviews