Less Annoying CRM Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Less Annoying CRM

Less Annoying CRM is a contact management solution designed for small businesses. It helps them manage contacts, track leads, and stay on top of follow-ups. The platform offers several key features to help small businesses stay...

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Feature ratings

Value for Money
4.9
Functionality
4.5
Ease of Use
4.9
Customer Support
4.9

Browse Less Annoying CRM Reviews

621 of 621 reviews
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Jason
Jason
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

The CRM I've been looking for for years...

Outstanding! I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to choose other best-of-breed tools and integrate with them.

Pros

It doesnt try to be anything it's not.
That is why it's not annoying.
Excellent support and done by humans!
Simple billing and affordable.
It has an easy API for integrations.
Great value for money.

Cons

If you're coming from one of the many other CRMs it takes you a little while to get your head around opportunities/deals pipelines and viewing your sales funnel.

Alternatives Considered

Friday CRM, monday CRM, Pipedrive, SugarCRM and Zendesk Sell

Reasons for Choosing Less Annoying CRM

I needed a product that was purpose-built for CRM and even though I went from a free to a paid product, I'm happy I made the move. I wanted to and still want to be able to choose best of breed tools and integrate them thus customizing to our needs.

Switched From

Friday CRM

Reasons for Switching to Less Annoying CRM

For the reasons given above. It meets my needs.
Andrew
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/10/2024

The Best CRM for Most Startups

Using it to track customers, pilots, and even some investors. Quick, simple, all the things I need in a CRM and none of the overwrought complexity that other systems have.

Pros

Very streamlined product, basically every feature I need for running a small startup, and super simple setup.

Cons

The lack of customizable reports. There is good existing reporting, but sometimes I'd like to be able to see/pivot my data without having to export to .csv.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Less Annoying CRM

Simpler, easier to deploy and use. Cheaper. Enough customization for me.
Josh
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
4
Customer Support
3

3
Reviewed on 06/11/2024

Nice Starter CRM for Small Businesses

This was a great CRM to start with as a small business. As our business grew, we noticed there were more features and services we needed that LessAnnoyingCRM couldn't provide.

Pros

Very simple system to learn and teach to sales reps.

Cons

System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Less Annoying CRM

Other services were either too complex for our small business, or the cost was much higher than we could afford, or a combination of both.

Top Less Annoying CRM Alternatives

Amanda
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/11/2024

The perfect CRM

My overall experience has been 10/10. The CRM is simple to use, it does exactly what I need, and the more I use it the more useful things I find.
The customer service support has been brilliant even with the time difference (I'm in the UK) everyone has been really helpful.

Pros

The best thing about Less Annoying CRM for me is how simple it is to use. I'm not very tech savvy and I looked at loads of different CRM's before finding this one. The others were so complex I was put off before even starting but this one is fantastic, it does exactly what we need it to.

Cons

I don't really have any cons. Maybe just a couple of niggles but nothing that really bothers me.

Alternatives Considered

Zoho CRM, monday CRM, HubSpot CRM and Zendesk Suite

Reasons for Switching to Less Annoying CRM

Because it was simple and straightforward to use
Philip
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/01/2025

Mobeaz's review

fits our business needs very well (we are a small tech company in a very specialised domain).

Pros

simple, straigth forward , short learning curve

Cons

pipeline is rudimentary and could be improved to allow a history to see changes over time in a graphical way (dates, estimates, who changed the estimates)

Alternatives Considered

Zoho CRM and Zendesk Suite

Reasons for Switching to Less Annoying CRM

simplicity , ease to learn, overview, functionality
Robert
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2025

The best CRM in the world

The best CRM for small businesses. I have been looking for a long time and testing various CRMs a lot and I am glad that I have finally found the perfect CRM

Pros

Very intuitive and dedicated to solo entrepreneurs

Cons

It would be nice if it was possible to add personal notes in an independent area, but I know that the company constantly listens to its customers and is working on further improvements

Andy
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

It Really Is Less Annoying...

This was the perfect CRM program for me to start my business with. If you are a solo personal brand entrepreneur this is an ideal CRM platform to use based on what you get for what you pay.

Pros

I first heard about Less Annoying CRM from a colleague at a seminar. I am a personal brand entrepreneur and did not need the expense of or complication of a huge CRM program. After trying it, I was very impressed on how simple and effective LACRM was to use. Also, the customer service is AMAZING.

Cons

I haven't really found anything that I dislike. It took me awhile to learn how to navigate some of the features, but with anything it gets easier use.

Alternatives Considered

HubSpot CRM

Reasons for Switching to Less Annoying CRM

Price and ease of use. This was a better fit for me as a start up.
Richard
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 16/01/2025

A great CRM for a small-start up or solo practitioner!

Extremely positive experience with Less Annoying CRM. As their same suggests, this CRM is truly "less annoying" to learn and navigate. It's easy to learn and use, reasonably priced, and not overly engineered. It's a great CRM for a small start-up or solo practitioner.

Pros

Easy to use. Not overly engineered. Great for a small start-up or solo practitioner. Reasonably priced.

Cons

As our small start-up grew, we needed additional track features and file management. We had to move on to another CRM.

Rochelle
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Love Less Annoying CRM!

It's a great database that has helped us keep track of our clients and outreach status.

Pros

It's so easy to use! Has all of the necessary functions without all of the "fluff" we don't need.

Cons

It was a bit hard to set up, but the support team was a huge help during onboarding.

Herbie
  • Industry: Online Media
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/12/2024

Cost effective and easy to use. The CRM for SMEs

Simply this, It works and is easy to use.

Pros

Easy to use. Cost effective. Doesn't have all the bells and whistles of the well known and ultra expensive market leaders, but these bells and whistles are hardly ever used, so who cares!

Cons

Perhaps the user interface could be a bit more intuitive.

David
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/07/2024

Easiest CRM to setup I've seen

It's been great. Pretty much everything we've ever asked for has eventually made it into LACRM, or they have had a viable work around that we were able to implement. We're about to try working with the API and getting LACRM to talk to our tracking software which DOES do pricing. We had hoped to only pay for one subscription to "do it all", but LACRM is inexpensive on a per person basis and the tracking software we use is only slightly more expensive.

Pros

At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional.

Cons

WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in.

Autumn
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2024

Great, low-cost product for contact tracking, calendaring, client notes

It's been very reliable. It's one of only two programs I use for my contacts and notes. (the other is my email.)

Pros

I like that it doesn't try to connect me to any other programs (except gmail for the calendaring), it's inexpensive, and the customer service has been really responsive and nice.

Cons

I hate gmail. It bothers me that I can't use the calendar without gmail.

Bob
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 30/04/2024

Less Annoying is great and always improving

It has been wonderful and they are always improvement oriented

Pros

Ease of use, seamless features and overall performance

Cons

I have not run into anything worthy of a dislike

Sue
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/09/2023

Why I chose Less Annoying CRM

I have all my contacts & their individual information in one easily accessible place.I can create groups for the purposes of email drops. It integrates well with Mailchimp.This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in accessing specific information quickly.I can also access purchase histories & and track quotations and work in progress.It has features that the business will 'grow' into.Overall I have found it a pleasure to use.LACRM does exactly what it says on the box!

Pros

I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner.

Cons

I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration.

Eamonn
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2024

Simple to learn and use

Pros

Less Annoying CRM is so simple to learn and use. I've used it since I set up my business in 2011 and have never considered replacing it.

Cons

It meets my needs perfectly in every way

Thom
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/06/2024

Best CRM I have ever used.

Pros

Budget friendly, easy to use, no onsite hosting or special skills needed (i.e. SQL database management, etc), no special hardware necessary.

Cons

I honestly cannot think of anything that I don't like about LACRM.

Thomas
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/08/2023

Great value, awesome support

We're a income tax services company, providing both income tax preparation and problem resolution. Keeping track of 1,500 clients can be daunting, especially during tax filing season, and LACRM lets us keep track of all that and pass tasks between team members.

Pros

LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful.

Cons

I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow.

Neal
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2024

Does it All !!

Excellent product at, again, an unbelievably low cost!

Pros

It performs every function I need in order to run my business efficiently and does it at a remarkably low cost.

Cons

I really can't think of anything negative to say about this product.

Bobbi
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2024

one of the best CRMS

I would highly recommend it for any company, from real estate to pest control, there are all types of scenarios where Less Annoying can be helpful

Pros

It is easy to navigate and enter information. I market several different products and this allows me to stay up to date with everything

Cons

Haven't used it long enough, however, I am not sure that I like how my information is exported but it could be user error and not the CRM

Jenny
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2023

Easy to use

Happy with the simplicity and confident I have access to email threads etc. should I need to refer back.

Pros

keeps track of all email communication, contact details and background information for clients plus reminder dates for things I need to do which ping up on my workspace and stay there until the item has been done, gives me peace of mind I don't miss anything important

Cons

Haven't used it for lead generation or anything other than communications so can't really say

Ross
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2023

Lives up to its name on a daily basis

Any question or issue I've had has been easily wored through with their team

Pros

- The training that on offer from day 1- Dashboard- Groups- Customisation of most features

Cons

- not yet able to do a global search of the entire database (it's coming I believe)

Elliot
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/06/2024

Loved this product

Would use this product all the time made life easier

Pros

It was very easy to use. No hassle at all

Cons

Nothing at all I enjoyed everything about this product

Allie
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/03/2024

Keeps things organized and flowing!

Pros

I love how all of my client's information is at my fingertips. The ability to set up reminders for important dates, follow-ups, and deadlines is very important to the success of my business!

Cons

I would love to have the option to add reminders to tasks within a pipeline instead of creating a separate event outside of the pipeline.

Yongmei
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 09/11/2023

User-friendly and affordable CRM

Pros

It is very easy to use. You don't even have to learn it as the layout is so intuitive.
Its monthly price is very affordable for a small company too.

Cons

We integrate MailChimp with Less Annoying to send emails and this integration is bit of headache.

wendy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/01/2024

Amazing vfm and great customer service

Great to have a free trial. The onboarding process and speed and quality of customer service are excellent.

Pros

The task reminders keep me on track and, although I am a total newbie to CRM, it is pretty easy to use
The team are lovely and so helpful

Cons

The fact that I can't do bulk tasks i.e. apply a task to multiple contacts

I have to use Zapier which I dont like to integrate with Flodesk

621 reviews