User Reviews Overview
About TravelBank
TravelBank is a cloud-based expense reporting solution for corporate travel. It helps small and midsize businesses to manage flights, accommodations and other travel expenses, and also provides automated expense reports and...
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All TravelBank Reviews Apply filters
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Money Saver
Pros
Highly recommend this software. It saves time and money
Cons
Nothing not to like. It helped and provided the discount needed.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Educators who travel
I really enjoy most attributes of the system. It’s probably the best travel/procurement option that I’ve experienced in my 24 years.
Pros
I really enjoyed the functionality for booking your flights, consistent notifications of changes to travel plans, and the support provided by our side official.
Cons
The approval for Perdiem, and other cost, could be complicated within our system. There is a variance of Waze you can select which category to meet your needs. That can become confusing for someone just utilizing the system. Also, on the home screen, when selecting which category to utilize, Please make the reimbursement items horizontal rather than vertical. This way, you won’t miss scrolling down for your additional options.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Manage all travel and expenses in one place
TravelBank option to group travel and expense management is great
Pros
TravelBank consolidates all our travel expenses in one place
Cons
Only 1 % back on travel expenses could be better
Top TravelBank Alternatives
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
TravelBank
It is easy to use , thé interface is good but the price are very expensive
Pros
Easy to use , good interface and the application is not showing unnecessary Windows
Cons
Price is expensive ,i wish them to reduce it
- Industry: Accounting
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Great all in one tool for expense and travel management
Pros
Travelbank has helped us signficantly to streamline our T&E platform and travel platform all in one. It makes searching for flights and modifying flights also super easy. The customer service support is always available and quick to respond for assistance if any modifications are required.
Cons
Nothing in particular but I do wish that the reporting features could be more robust.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
April's Travelbank Review
Pros
Ease of use. ease of downloading reports & uploading receipts. Ease of implementation to start & I love that each expense is taken out of my bank individually.
Cons
Would like all admins to see pending expense reports & not limit them to the managers or approvers.
- Industry: Government Relations
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Excellent receipt tracking
Our account rep has been fantastic in addressing concerns, questions, and issues. I feel this company is growing and making continual improvements.
Pros
The mobile app makes uploading receipts a breeze…..open app, snap pic, go. For the 50 - 60 users in the field during the busy season this time saving app benefits both the user and management. Within the software, customization allowed for company specific coding which then produced the required report needed for import into the company’s accounting program.
Cons
The lack of automatic report integration into Quickbooks, via the Right Networks Remote Desktop, makes importing TB reports cumbersome. On line customer service needs improvement. 24/7 chat would be beneficial over an 8-5 Monday thru Friday service. Giving an automated chat response of ‘we’ll respond within a couple of hours’ does not bode well when time is critical.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
TravelBank Exceeds Expectations
Exceeded my expectation. Change is never easy for a business, but this was well worth the weight in the amount of time and energy has improved greatly.
Pros
The ease of implementation and the month end process made my job so much simpler with hours shaved off my month end reconciliation process.
Cons
The order of the transactions are opposite of the transactions on the bankcard statement. It would be great to see those transactions fall in order from oldest to newest versus newest to oldest.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Plant Manager
Overall, TravelBank is relatively intuitive and easy to use. It allows users to assign expenses to appropriate accounts and upload digital receipts to reduce paperwork.
Pros
Quick and easy integration to QuickBooks Online. It allows credit card holders to allocate expenses to appropriate accounts.
Cons
Each QB account has to be manually added. It would be great if they could all be setup in bulk.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Controller
I think it works well for our company and usage currently.
Pros
The ease of submitting receipts against charges and the control you have on turning cards on and off and setting spending limits for each card.
Cons
The expense report submission process can get confusing knowing what charges on the statement are required for submission.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Saves a lot of time
We are glad we switched to this platform for expense report management. It's a struggle figuring out some of the features each month like running the report correctly to export into our accounting software.
Pros
it eliminates expenses reports on spreadsheets
Cons
support takes a while and is only available via chat
Alternatives Considered
SAP ConcurReasons for Switching to TravelBank
TravelBank has an affiliation with US Bank, our corporate credit card bank- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Travel Bank
Pros
Ease of use from receipt upload to generating an expense report
Cons
Trying to find the correct category for expenses
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
ease of expense tracking
i really like the ease of use and the fact i can do it remotely from my cell phone
Pros
ease of use in tracking expenses especially Mobily
Cons
i really don't have anything derogatory to say about it
- Industry: Sports
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Employee User of TravelBank
Pros
Ease of booking flights and hotels that abide by company travel policies
Cons
I find that the platform is not always the most intuitive when it comes to make changes to reservations, or booking.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
TravelBank is the best!
It's way easier to file expense reports and see when you're getting reimbursed. It is also easier for company cards to be linked and queue up recent payments for submissions would helps keep all of our budgets update.
Pros
I liked the mobile option and that it was very clear and easy to use both on the laptop and phone.
Cons
Nothing really, everything on this software is helpful even if my company does not use all of its features. I could see where booking via travel bank would be easier than other websites.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Travel bank Review
Pros
Travel bank is very easy to use. I know when my expenses are approved and when to expect my reimbursement.
Cons
All my experience has been good. I'm very pleased.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Certified Medical Assistant
Great at tracking all expenses and reports needed to make sure everything was done correctly before allowing it to submit. It's almost mistake proof for entry which benefits the employees getting correct information, so they get reimbursed quickly.
Pros
Guides you through everything very easily for submitting . Everything you need is easily accessed and one page
Cons
I thought it was easy access and very user friendly. Don't know really what I would change.? Maybe in the comments for reason for reimbursement have a few selections to choose from instead of typing them in to make it less time for explanation.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Work travel made easy
All in all experience has been quite well. I’ve had to travel on short notice, and also change airlines and reservations with short notice and travel bank and management crew have been able to make my destinations happen in a timely manner.
Pros
It was easy to learn and navigate and be able to share with other superintendence, so that they may travel and make the destinations on time without company being held up from getting our work done on time
Cons
Sometimes in a hurry and not reading all info and getting stuck on a particular page
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Home care mileage review
Great
Pros
Ease of use and notification of receipt and when it is approved
Cons
I enter my miles every 2 weeks and it wants me to enter every single patient visit
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Star Tech Marine
We love it, it is use weekly.
Pros
Ability to take a picture of the receipts and the fact I can adjust the price per mile.
Cons
It was a little difficult to find how to change the price per mile at first.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Travel Bank
Pros
I use TravelBank application several times a week to submit mileage for my position. It is very user friendly and efficienty.
Cons
None that I have noted at this time - everything works great
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Easy to use
Overall, my experience has been great!
Pros
Uploading receipts is easy and can be done via mobile or the website which makes life really easy!
Cons
I wish the transactions would post a bit quicker. Sometimes it can take over a week to post.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Easy & Intuitive!
Pros
Expense reports are not anyone's favorite task and this tool makes it easy, fast, get in - submit - get out!
Cons
Hotel Pricing seems to better through award programs.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Ease of use
Pros
Very simple to set up and email notifications inform you every step of the way through approval and direct deposit.
Cons
Everything is very user friendly and easy to navigate.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Travelbank
Pros
easy to use - love how easy it is to use
Cons
it does not send new notificaiton for pending approvals to leaders