--- description: Review of Collect! Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Collect! | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/4514/debt-collection/software) > [Collect\!](/software/54085/collect) # Collect\! Canonical: https://www.softwareadvice.co.uk/software/54085/collect Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/54085/collect?page=2) > Collect\! is a hybrid debt collection solution that includes flexible options, automation, add-ons, and integrations that enables businesses to manage various components of debt collection routines. Collect\! caters to businesses of all sizes in the credit and collection industry and helps them to manage various components of debt collection routines, which include automating collection letters, tracking phone calls, processing payments, and more. Collect\! includes batch processing, work queues, contact management, detailed financial settings and tracking, credit bureau reporting, letters, reports, import-exports, data exchanges, automations, scheduling, integrations, encryption, MFA, client reporting and billing, remote web access, translation. With cloud and premise deployments and editions ranging from Lite to Enterprise, Collect\! provides any business with the right software package, that will allow businesses to move to larger editions later with data and customizations intact. Collect\! provides free training, online Help documentation, live Help Desk located in North America, and technical services staff that can work on further customizations and automation so that business can work with accounts as efficiently as possible. > > Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 70 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Comtech Systems - **Location**: Victoria, Canada - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Collect\! is available across 5 pricing tiers: Express, Entrepreneur, Professional, Professional Plus and Corporate. Pricing starts at 79$/mo: Xpress - $79/user/month Max \# of concurrent users - 5 Max \# of debtor accounts - 2,500 DB File Storage - 30GB Entrepreneur - $199 1st user/mo + $99/each additional user/mo Max \# of concurrent users - 10 Max \# of debtor accounts - 10,000 DB File Storage - 30GB Professional - $299 1st user/mo + $99/each additional user/mo Max \# of concurrent users - unlimited Max \# of debtor accounts - 100,000 DB File Storage - 100GB Professional Plus - $499/user/mo + $99/mo for additional users Max \# of concurrent users - unlimited Max \# of debtor accounts - 500,000 DB File Storage - 100GB Corporate - Contact for pricing Max \# of concurrent users - unlimited Max \# of debtor accounts - unlimited DB File Storage - 200GB All modules, multiple databases Contact us for corporate or leased pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, Jamaica, New Zealand, South Africa, United Kingdom, United States ## Features - API - Accounting Integration - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Notices - Automated Scheduling - Business Process Automation - Callback Scheduling - Client Management - Collection Agencies - Commission Management - Compliance Management - Contact Management - Credit Reporting - Customisable Reports - Customisable Templates - Data Import/Export - Electronic Payments - Email Templates ## Integrations (1 total) - Docusign ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Debt Collection Software](https://www.softwareadvice.co.uk/directory/4514/debt-collection/software) ## Alternatives 1. [DebtView](https://www.softwareadvice.co.uk/software/274717/debtview) — 4.4/5 (21 reviews) 2. [Gaviti](https://www.softwareadvice.co.uk/software/435124/gaviti) — 4.5/5 (91 reviews) 3. [Moonflow](https://www.softwareadvice.co.uk/software/417517/moonflow) — 4.8/5 (26 reviews) 4. [Fintech Market Core System](https://www.softwareadvice.co.uk/software/418908/fintech-market-core-system) — 5.0/5 (8 reviews) 5. [Duemint](https://www.softwareadvice.co.uk/software/513442/Duemint) — 4.8/5 (5 reviews) ## Reviews ### "Does its Job." — 3.0/5 > **Arwa** | *31 May 2020* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: I like the support from the customer service department. I have used this product in a family business to assist with collections of past due accounts. The software is simple and robust to use. > > **Cons**: Its sort of outdated and could use a makeover, especially the user interface. The search functionalities can be improved to provide more results for different query types. > > Overall, its a good product and does its job. The cost is fair for its quality. ----- ### "Fully Featured, Extensible and Affordable" — 4.0/5 > **Cody** | *27 January 2021* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Collect\! contains all of the features we needed to implement policies and procedures across the entire organization. Role based access; check. Fully customizable user levels; check. Integrations with third party service providers and payment processors; check. > > **Cons**: The reporting and letter features native to Collect\! are clunky and counter intuitive. The bulk of our reports have been created using SSRS to directly access the back-end data. A company to company move feature to directly transfer data between databases would be a great feature to add. > > While there were some growing pains after migrating from a long standing legacy solution, we never missed a beat. ----- ### "Collect is a glitch riddled money scheme requiring endless Support" — 1.0/5 > **John** | *4 February 2026* | Legal Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing-its a technical nightmare that requires extensive training.I thought they were reasonable until I figured out their scheme. Do not buy this software. They will always tamper with it using a back door. Total rip-off. They can't compete with the new companies. This software was written in the early 1990s: Dinosaur Glitch Relic > > **Cons**: Do not use this software. They put a back door entry file in the database that they can access, so they can disable your license even if you paid for the software in full and owe them 50 for tech support to fix the many problems. It has a lot of ip address problems because of the backdoor. Simply Fraud\!\! > > 4k spent, and I still cannot use it without them tampering with it. They may be causing glitches so that you use their $500 tech support option. Very brilliant, like the antivirus companies creating viruses so you use their software. ----- ### "Collect Review" — 5.0/5 > **DeMetrius** | *25 October 2023* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of use and ease of deployment when we set it up > > **Cons**: Display could be a little more graphically appealing ----- ### "Review as of 6/2024" — 5.0/5 > **Shelley** | *14 June 2024* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: The program is fairly simple to use and train new employees on. > > **Cons**: We have had Collect for 24 years. At that time, we desired more training available. > > Our experience with Collect is very good. Support is always great and very helpful. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/54085/collect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/54085/collect) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data