Quickbooks Point of Sale Reviews

Pros

I love how this point of sale is fully customizable to the customers needs. It offers everything you could want in a point of sale system. From sale orders to layaways, with QuickBooks point-of-sale you’ll be ready to sell within hours of super simple setup.

Cons

QuickBooks point-of-sale was quite costly to purchase all at once. But you only have to pay once.

Alternatives Considered

Shopify

Reasons for Switching to Quickbooks Point of Sale

Shopify does not support gun stores

Pros

The POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.

Cons

We run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.

Pros

I love that it is easy to use and has good reporting ability. Links well with QB Bookkeeping

Cons

I was told to upgrade from QB 12.0 to 19.0.. I have had nothing but problems. The first day we set it up there was an error and there continues to be same error message even though i have spent numerous hours on phone with customer service. I am on my 3rd pin pad and had the system uninstalled and re-installed twice. They want to do it again but I refused as they just keep trying different things instead of really figuring out what the problem is. Today I tried to process a $400 sale on applepay and was told that they have an issue with this type of payment (even though this new pin pad was supposed to take Apple pay)

They never let you know of issues. You just have to experience them and then call in.

Pros

They think of just about everything and they make it so easy that it almost does it itself

Cons

There's there's a lot of content so it can be a little confusing at first but once you get it going it is smooth sailing from there

Alternatives Considered

Square Point of Sale

Reasons for Switching to Quickbooks Point of Sale

QuickBooks is the better program

Pros

I love how easy QuickBooks makes their point of sale program to use. I never had any issues using the program and it could do more than I even neededed!

Cons

There is nothing I just like about QuickBooks point of sale.

Alternatives Considered

Function Point

Reasons for Choosing Quickbooks Point of Sale

Looking for a cheaper option

Pros

This product has allowed me to be more organized with my small business. I am able to keep track of my customers and the orders that they place. Also, my inventory is neatly organized and allows me to see exactly what items I have in stock and what items I need to order. I particularly like the "quick find" search option which I can use to quickly search for a specific item/client/or receipt. This option also searches through item descriptions which allows me to find exactly what I'm looking for with a few keywords. By far though, I really like how well and organized my previous sales are presented to me. I am able to see how my business is doing through various methods such as a pie chart or a graph, and using my own parameters to analyze my sales.

Cons

It does take a bit of a learning curve to fully grasp all that this POS system has to offer. It does have a tutorial and video guide to walk you step by step through all the features but you need to dedicate quite a bit of time just to learn everything. There are a lot options and a lot of ways to do each part of the POS system such as "make a sale", so it can take a while to figure out which method works best for you. Once you have learned everything, it takes a bit of practice in order to be able to do a function quickly enough to not keep clients waiting.

Pros

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

Cons

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

Pros

Quickbooks POS is a good software to use in combination with the Quickbooks accounting software. It syncs your inventory, tracks your purchase orders, invoices, bills and checks. You can hook up a bar code scanner for ease of use and have a portable bar code scanner for inventory.

Cons

I'm sure there's better POS software out there but I'm used to Quickbooks and it seemed fairly easy to use. The interface could be better looking. It's kind of dated and a little complicated to look at and find what you need. The sync with the accounting software takes a while. You may have to find 5 minutes to do something else while waiting for it to sync.

Pros

Very easy to use, easy to train new people. Easy for people who are not experienced on cash registers or computers.

Cons

Not easy to keep track of sales by item. Not easy to look up items. Not easy to research prices by item.

Pros

Reporting features are excellent
At-register experience is good
Integration with Quickbooks is seamless

Cons

Integration with outside software such as e-commerce is poor
Gift card options are unnecessarily limited, frustrating, and expensive
Customer support leaves a lot to be desired

Pros

Not much. We use QB POS 18.0 and it's really not user friendly for anyone in our company. We went through a sales tax audit and the sales tax auditors refused to deal with POS reports because of it's difficulties.

Cons

See above. So much to write. The POS should when integrating with QB Enterprise have the correct sales receipts and journal reference numbers populating correctly but does not. Talking with POS IT people was futile in getting most of the issues resolved. We are looking at getting out of this software and into something else.

Pros

This software can handle TONS of inventory. We have used the software for over 12 years, and now have over 15000 unique items. Each one is able to track purchasing history, selling history, even details down to the name of the customer who bought this item in march of 2005, what he paid, and what else he bought on the same ticket! We use it a lot for warranty issues, as we're able to see if someone truly bought an item from us, or if they bought it online, and are just trying to get us to fix it for free. Super useful!

Cons

Once you start, you cant stop... Well, that's probably true of any POS system. You end up with too much data to lose, so I couldn't change now even if I wanted to, not that I do. The real problem with being stuck is that you have to pay up for it. Every year, they stop supporting the version from 3 years back. I.e., in 2018 they stop supporting the 2015 version, in '19 they will stop suporting '16, etc. So, you're just fine until windows does some auto-update in the middle of the night. You come in to find out you can't run your business. So, you call support. Support tells you that your version is no longer supported, and it'll be cost per register to upgrade to the current version. Then you're good for another 2 years. We've done this for over 12 years. It's the same song and dance every time. Now I know, and I can budget for it.
All in all, it's worth every penny. I've yet to find anything else that can handle such a large selection of inventory, with so much adaptability, for the price. Just know that the price is hardly a 1-and-done thing.

Pros

Poor as it is, it does keep working. It hasn't crashed yet.

Cons

See review

Pros

Inexpensive POS software, but the tech support and administration is nearly impossible to work with.

Cons

POS is general a mission critical function and the support from QB POS is the worst I have ever experienced

Pros

Power full integration in all aspect like if you want to search in any info you have, name of product, UPC, Alternate lookup, serial number, department name, item description, attribute, vender name, mean all possible link are integrated for better search.
Add product, customer, vender, department, are very easy as 123. i.e., if you are adding any new product in this process you can add vender, department, in a single click like just put the name of your required field.
You can add/ modify inventory, vender, department, UPC, and other all information through a single excel sheet.
User friendly add all hardwear tool like barcode scanner, printers, cash draw, touch monitor, tag label printer, through an inbuilt workstation.
The reports area is also well organized, which type of report you wants in any way like product, department, vender, customer, best or worst, vise etc is no more problem in quickbook pos.

Cons

price is little bit higher than others.
in my opinion and my experience there is no any other problem in quickbook pos.

Pros

We have been using this at managing our warehouse I consider QB as one of the best POS software. It does the job and doesn't disappoint in your hell-busy environment.

The inventory is managed thoroughly with Quickbooks POS the retail stores are set as clients on our POS we bill to our stores which makes it very easy to track inventory and match the in-stock at the month-end just can't imagine life without QB.

Features like user permissions access for users are very useful.

Cons

The number for support doesn't work. App crashes sometimes which needs to be resolved by deleting Entitlement files.

Pros

Yea it has a lot of features, but whether you use them or not you are paying for them. Quickbooks has been great for our business besides the crazy charges they demand.

Cons

Being forced to pay every couple years for the same service just because they "fixed" a few things. That is not how to treat loyal customers

Pros

It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

Cons

Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

Pros

There are some nice inventory management features but other than that it is crap!

Cons

EVERYTHING IMAGINABLE especially customer service

Pros

The integration between QuickBooks POS and QuickBooks itself is, as one should expect, outstanding! Both programs work exceptionally well together and make accounting very streamlined.

Cons

The user interface is very "clunky," meaning that it is sometimes difficult to navigate. For newer users, the visual presentation is overwhelming and has a rather uncomfortable feel to it.

Pros

Has all the features needed for my business. It's easy to use. Excellent quality for its price point.

Cons

Need to be a faster way of looking up info. I have lots of products and we have to look thru the whole list even tho it is in order to find what we need. Can be very frustrating.

Pros

Quickbooks generates their own SKU's, and holds alot of information. You are also able to do alot of customization.

Cons

Quickbooks doesn't integrate with Shopify, and it does a horrible job of keeping up with inventory. So many glitches! Have to restart the software daily..

Pros

There is no usage limits to any of the available plans.
Pricing of the products is clear, no hidden costs.
You can easily use the mobile application to track all functions.

Cons

The accessibility of the software is dependent upon the plan you choose.
Everything is functional instead of stylish which for those looking for style and elegance can be a turn off.

Pros

Very easy operations, daily reports and
Inventory maintenance, very easy to operate
Price look up and price change is easy. This product is really good and affordable, I already have 3 stores, I am using same Product for My all business.

Pros

The software is easy to use and its easy to customize reports for different needs.

Cons

it crashes often and i have experience multiple issues with the sharing of information between the main computer and work stations