APPSeCONNECT Reviews

Pros

Once configured and set up correctly. It would run on its own without maintenance.

Cons

The most difficult part was to get setting and configuration correctly according to business needs which took a while to achieve.

Pros

It is a high quality application that works seamlessly between platforms. You also have the ability to edit the logic flows yourself (if required), and have full visibility of what is going on with the synchronization, plus daily reports that provide any status issues. Support team was excellent.

Cons

The costs can mount up considerably, even if you have just a few platforms that need synchronizing, which can be prohibitive when considering wider utilization throughout the business.

Pricing lacks an all-in-one package where you could make efficient use of the application for all sorts of required connections, which would provide a greater return on investment and enable businesses to make full use of the software without fear of spiraling costs.

Pros

They are timely and RoI focused for the customer.

Cons

Nothing comes to mind. They are easy to work with.

Pros

I am writing to recommend the AppseCONNECT service of SAP b1 integration with salesforce. we were been working since 2017 to until now.

This software flexible to use and they have few features where we can monitor syncing process lively between the two systems. There is an every tracking report to monitor the touch points and errors.

Cons

Initially when we started this project we faced lot of issues as we are integrating two systems.

As we have some customization we got more errors and was not handled properly in the first phase.

Pros

They provide excellent service and support.

Cons

Sometimes the time difference can delay some responses however they accommodate to our schedule all the time.

Pros

The support and setup team are great people who are immediately there to help. The program is top tier and worth every penny!

Cons

The complexity of our system and the difficulty to setup for our environment... Technically nothing to do with AppseConnect and more so the complexity of our environment.

Alternatives Considered

Jitterbit

Reasons for Choosing APPSeCONNECT

Too much hassle updating and maintaining custom code that eventually just became obsolete.

Reasons for Switching to APPSeCONNECT

Customer Service, professionalism and experience.

Pros

Easy to use, and excellent product setup with the team, who are very knowledgeable

Cons

Nothing - it is excellent software, I would highly recommend.

Pros

[sensitive content hidden], who handled our project, was an incredible professional. He was knowledgeable, thoughtful, dedicated, and a pleasure to work with. In his hands we went from feeling intimidated by the integration, to feeling confident in it.
The software works as we need it to, most importantly. We went live a month ago and everything has performed as expected, with no major issues. We are using it to connect our Microsoft Dynamics Navision ERP system with our new Shopify site, syncing product data, inventory, orders, customers, transactions, etc. Though the pre-built connector APPSeCONNECT had for our ERP was pretty rudimentary, the APPSeCONNECT team was very happy and able to customize the connection to work for us. They were able to include all necessary business processes in the integration!

Cons

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communication was slow, and a bit incomplete. However once we started work in earnest, communication improved completely.
The email notifications from the AeC platform aren’t very helpful, as you can’t click into them to identify the cause of any errors. All they really do is make me anxious.

Pros

[sensitive content hidden], who managed our project, was an exceptional professional. He demonstrated deep knowledge, thoughtfulness, and unwavering dedication, making him a pleasure to collaborate with.

Even after the project went live when we needed to make adjustments a month later to align with business needs, [sensitive content hidden] continued to support us—always available, even late at night.

Cons

The email notifications from the platform aren't very useful, as they don’t provide the exact root cause of any errors.

Pros

APPSeCONNECT has amazing customer service and great response time!

Cons

Products are pricey - but the ability to customize makes up for it.

Pros

- Relatively easy to use once you get the hang of back end admin
- Has additional bi-directional feeds we hope to use in future
- Working with deployment team has been positive experience

Cons

- Error codes not descriptive - get the same error (which is not particularly instructive) whether customer or product issue and no way to interpret without applying basic system knowledge and assumptions
- Working with dramatic time zone difference is ok for me as I'm up early, but may not be ideal for others; team at AEC is pretty accommodating given the vast difference though
- Pretty basic out of the box capabilities; minor tweaks require customization

Alternatives Considered

Boomi

Reasons for Choosing APPSeCONNECT

Switched from Volusion to Shopify and searched for pre-designed connectors to SAP vs. building from scratch like we had before (which was old/outdated and likely such a connector didn't exist back when implemented Volusion).

Reasons for Switching to APPSeCONNECT

capabilities, cost, integration ease, advice of consultants

Pros

It is very safe and steady. Our customer use it to connect their Amazon accounts to Business Central

Cons

We don't have any problem at this moment

Pros

Very customer service oriented, and never late in working on issues.

Cons

Not always the easiest communications regarding technical issues.

Pros

The team we had the privilege and pleasure of working with was extremely efficient, met all of our needs - whether big or small- and were very fast at implementing what we asked for.

Cons

A very minor point might be the time difference. But it did not affect our cooperation at all.

Pros

They actively work with us and 3rd party consultants to implement our E-Commerce product. Even though we often came to them with additional change requests, everything was considered and worked around for an ideal outcome

Cons

They were very adamant in working towards a timeline, which is understandable and probably resulted in a more timely manner.

Pros

The app can be used to integrate information flow between some of the most popular e-commerce software. Integration can be automated or manually executed. The interface is clean. It is affordable to deploy for most medium to large companies.

Cons

You may need their help to customize the software instead of a plug-and-play. But it is easy to pick up and learn.

Pros

Very impactufull app and very easy to use

Cons

NOt as such , but portal feature and stability can be improved.

Pros

Easy to use, fast solution for every features we wanted

Cons

we dont have any negative feedback. Every problem that we had, they solved it

Pros

Easy to execute, it allows us to clearly review the synchronized and non-synchronized records.Ease of configuration of execution times

Cons

It requires a deeper knowledge of the tool to be able to add even just one additional field to one of the integration points.

Pros

Set up fast and easy, no much hardware needed

Cons

Want to support Costco as well, as we also have Costco shop

Pros

once implemented, runs smoothly. good technical support.

Cons

interface is okay but some features are not user-friendly

Pros

It is scalable and can be customized to your needs. Application is not heavy and performs efficiently.

Cons

Support turn around time can be improved.

Pros

AppseConnect handles the connection between our MMS and the website. After the test phase, the process runs completely automatically, without any need to take care of it. The team is very friendly and took care of our 1000 small and big customisations.

Cons

Personally, I am not yet a fan of the new online portal, as it is not very user-friendly compared to its predecessor. After the GoLive, however, it is only rarely necessary to use it, so that will no longer be a problem in the future.

Pros

The customer service is vey good. They are always up for a chat.

Cons

Its a bit confusing sometimes to work out where and when everything behind the scenes is happening.

Pros

This software works out of the box and the team at Apps E-Connect are on hand any time if a problem arises or if further customisation is required. I would highly recommend this product to anyone.

Cons

We have no issues with the software so far