Equifax Reviews

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews
Learn More

User Reviews Overview

About Equifax

Equifax is a cloud-based compliance solution that helps businesses monitor credit, protect against identity theft, and access credit scores. The platform provides various features including credit monitoring, dark web surveillance...

Learn more

Feature ratings

Value for Money
4.3
Functionality
4.4
Ease of Use
4.5
Customer Support
4

Browse Equifax Reviews

12 of 12 reviews
Sort by:
Heather
Heather
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 01/09/2024

In all actuality Equifax is a wonderful software program with more uses than just credit checks

Maximizing the use of Equifax's capabilities while handling the associated complications is perhaps how I would describe my experience. Being able to assist patients in getting the finance they want and need for dental care can be quite fulfilling.

Pros

Equifax offers individualized financing options that are suited to each patient's needs, in which more patients agreed to dental treatment, and in return, office production increased.

Cons

Have had some difficulties in reaching support representatives and getting timely responses. This can be frustrating for us as employees who need immediate assistance to help with patient care.

Uriah
Uriah
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/05/2021

Best PDF Editor and Compiler

Overall CutePDF is the most user-friendly and efficient pdf editor and Compiler I've ever used. I don't use anything else.

Pros

When I need to compile numerous pdf's together, cutepdf is my daily go to. I'm able to delete pages, replace Pages, insert pages and text and everything else necessary to our together professional quality PDF'S.

Cons

I love cutepdf and I have no complaints. The only thing I could suggest is an updated user interface and dark mode to reduce blue light intake for users.

Harmony
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 06/02/2021

Equifax review

I am able to check my credit report. I have to jump through some security hoops to do it but. It can be done.

Pros

I like the fact that you are able to monitor your credit report in order to make sure that there has been no fraudulent activity bern taking place.

Cons

The thing I like least is the fact that it it a pain in the backside to set up. One has to have a ton of patience in the set up process.

Top Equifax Alternatives

Adobe Acrobat Reader

LogicGate Risk Cloud

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 01/02/2020

Great hiring tool

Pros

Our company started using this software around 2 years ago, like anything new I was a little hesitant about this new software but it's going on 2 years since we have been using it and it's simple to use and it helps us to on board teammates from anywhere.

Cons

What I don't like about it is that it goes down often and usually when we need it the most, it doesn't take too long to come back online but it can be a hassle when you have teammates to on board and no time to waste.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/02/2020

Equifax

Pros

What I like to most about the software is easy to use and understand also ability to review document is easy .

Cons

What did i like the least nothing i did not like once i was able learn the software . Which it was simple and easy to use

Alicia
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/11/2022

Reliable Compliance and Credit Reporter

Our company uses this tool for fraud investigations and it works really well

Pros

Easily find information regarding spousal, bank accounts, address, employment history, loans, and credit checks for all your business needs. It is easy to understand how to navigate the front end

Cons

It feels slow when inputting the data, the system is old school but it works. The back end was annoying to set up.

Stephanie
Stephanie
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/07/2019

Saves time

I am pretty impressed with the system and use it for any unemployment claims that are assigned to my locations. Its easy to assign to someone else if change in personnel and the reports are valuable to our corporate office.

Pros

I like that I can process my unemployment claims and upload documents online instead of mailing in information and the reporting of how our company is doing with claims wins vs losses.

Cons

Takes longer than normal to defend a claim with as many questions that are asked, but they are thorough.

Verified Reviewer
  • Industry: Biotechnology
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/08/2021

Reliable credit report software

Overall, the software provides an accurate credit report and is easily accessible.

Pros

It provides a credit report for consumers as well as businesses who need to do a credit check.

Cons

It is one of many credit report softwares available and has features that are similar to the others.

Chris
  • Industry: Professional Training & Coaching
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 30/06/2021

Equifax for You

This software has helped with productivity and understanding with my employees.

Pros

Software was extremely easy to install on our system and seems to be user friendly with options to pick from.

Cons

We did struggle a little bit with integration with other software. Otherwise no other real problems or dislikes.

Response from Equifax

Thank you Chris! We are tirelessly working to improve our product. We're happy to know it's working for you and thank you for your feedback.

Replied 01/07/2021
Sokol
  • Industry: Translation & Localization
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 07/08/2021

Useful software

Pros

I like the fact the software is user friendly

Cons

They need to improve the quality of customer service

Jesse
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2021

Easy Access To Your Credit

Pros

I like how user friendly Equifax is for people to use. It is pretty clear when trying to read your credit report and if there are any issues its handled quickly.

Cons

Sometimes it can be hard to find different things on the website, especially if you are trying to find things on your report.

Jason
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 17/05/2021

Does what it says it Does

Pros

Easy to make sure everything is the way it is spose to be. No late payments and credit stays were it needs to.

Cons

I dont think i have a negative about it other than at times it can be trying to make your way through the steps.

12 reviews