TravelPerk Reviews

Pros

Travelperk is an user friendly site. I received my username from a colleague without instructions. I started looking for a travel itinerary, created the traveler and did the purchase correctly.

Cons

I liked all the features. I am really pleased. As long as your company puts the correct project or cost centre, everything should be fine.

Pros

We love the tool.Value for money is good.Implementation was fast & easy.It is super easy to use by everyone!

Cons

Need to add a more complex approval workflow -we would like to have more than one approver & decide which workflow to use based on more parameters.

Alternatives Considered

Reasons for Switching to TravelPerk

Pros

The platform is simple and intuitive, easy to search.

Cons

The dishonesty in its policies and the lack of transparency.

Pros

Searching for different modes of transport, including trains, planes, etc all in one seamless platform. It also reduces back and forth internal messaging for approval, and reduces manual expense reporting, plus means I can book travel and hotels using company accounts without needing direct approval or a company card.

Cons

I can't really think of anything – it's a genuinely brilliant platform.

Pros

Good selection of hotels/travel options, easy to access all relevant information (price, description, details).

Cons

Platform has a few glitches when it comes to the actual booking and that can be quite frustrating as an user.

Pros

Excellent service and good quality easy to use user friendly more discount on tickets price

Cons

Good service low price rate more discount

Pros

Personally, I used this program very useful when I went on a business trip.
I used transportation well without any problems with my schedule.

Cons

Personally, it was a really good program when I went on a business trip, but when the number of people was added, the complexity increased a little and it was a pity that individuals could not be set.
Except for this, it was a perfect program.

Pros

I would like to say something here but things have been so bad I can't.

Cons

Terrible communication
Representatives who can't understand English
Reservations that aren't accurate

Pros

They are reliable...they don disappoint when it comes to booking,lodging and hiring services

Cons

They are consistent and sure...they make sure everything is intact and working...

Pros

Nothing Their salesperson ([sensitive content hidden]) lied about how long certificates and membership would last

Cons

Lies and then when certificates were about to run out of date having the cheek to ask for more money to keep them.

Pros

Easy to review and use. Provides good services. trusted

Cons

No negatives appeared. The app is excellent

Pros

This app is very recommended for booking and scheduling all your business trips. Great support team.

Cons

Sometimes there is a misunderstanding with the conditions of the booked trip, but their support team always fixes the problem.

Pros

I like That I can make cheaper reservations

Cons

THE customer services are not really up to standards

Pros

Customer service and how they reach out to you in instances of travel emergency eg theft of passport, missing flight etc
Quick response to travel updates that need quick adjustments
Clear information on each step taken on the platform and also the stage of the request in the company approval process

Cons

if there could be mobile phone alerts it would be advantageous

Pros

The software is user-friendly and it gives all the information needed. Also, the customer service for this product is the best.

Cons

I can not find anything wrong with the software.

Pros

We can easily book each element of our business travel in one convenient app. We can see what is in policy and what not.

Cons

On flights I was not able to select seat. Also some flights were missing and I had to book directly

Pros

Ease of use and speed of booking. It was a pleasure to see my choices and options on the screen and be able to select what i needed to use.

Cons

hotel look up function. It is always so difficult to locate the hotel on a map and map the distance to an event or location.

Pros

Stabile working, you can log in everywhere

Cons

nothing, I like the software very much.

Pros

Working with everyone at TravelPerk has been great. From answering initials questions, through implementation, and during use. I think their biggest strength is their team. Having another group to help with logistics and answer questions is fantastic. They're great at helping answer questions, and make adjustments as needed. It takes a lot of worry out of the process.

Cons

Visually it's not as intuitive as I would like. And sometimes after we book flights, it's hard to share all of the details with other team members.

Pros

It's a very helpful tool to search and program business travels

Cons

There are not all the options that I can find outside the software

Pros

The greatest thing about TravelPerk for me is that I don't need to pay for my business trips on my own and then get reimbursed. I also enjoy the option to use Concierge when a TravelPerk team member books a trip for me using my Airbnb account as a third party. It's great that I don't need to do anything really - just check-in and enjoy my stay.

Cons

Sometimes the prices shown on the Map search do not match the actual prices shown further on the hotel tab.

Pros

Easy to handle, good support and helps to reduce internal effort & costs

Cons

In "Rent a car" are not all options available as you have when you book direst e.g. Sixt

Pros

It's very easy to use to build the trips, the addition of hotel reward cards was a plus

Cons

Some hotels availabilty, not easy to find roundtrips with 2 airlines. Also not being able to make some changes but having to make an entire new booking.

Pros

Nothing these guys pretend to help but it's easier to just use Skyscanner and deal with airlines direct

Cons

They cost me thousands of dollars giving misinformation about testing requirements and basically accepted no accountability then told me the only way to solve it was to book my own travel and they can't work fast enough to service me

Pros

Since I work in a flat organization where we breathe automation and digitalization both in the way we work internally and in the way we develop our product, it's a no-brainer to use tools that help our daily work in the same spirit. I manage a lot of our events, and this convenient service helps me to work much more efficiently.

Cons

I'd love to see more quick and easy ways to contact support if a complex problem occurs, which can be a hassle with slow email threads or by bouncing around in support by phone. A small pop-up chat could be helpful!