Dayforce HCM Reviews

Pros

Ease of use for Payroll staff. end user training is a breeze

Cons

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Pros

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Cons

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

Alternatives Considered

Paycom, ADP Workforce Now and Workday HCM

Reasons for Switching to Dayforce HCM

Better options for the investment. Also, we had experience with Ceridian products and they were our introduction to Dayforce.

Pros

They used to have a very good customer support line, but not anymore.

Cons

The product is good and works fine as long as you don't have to deal with their support over the phone.

Pros

The dayforce system is very intuitive. The continues calculation is a hot seller for me.

Cons

Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad.

Alternatives Considered

UKG Pro

Reasons for Switching to Dayforce HCM

Continuous calculation, dayforce reps were very forthcoming during initial review of our needs.

Pros

The fact that HR and Payroll are linked together in one seamless application. The web interface and mobile app are very well-designed and useful.

Cons

Dayforce has an enormous amount of data that can be accessed—so much in fact that finding the right report to include all the data you want can be overwhelming. Not all the data is transferable between reports. For example, Timesheet data is not always able to be included with Payroll data.

Alternatives Considered

Paycom

Reasons for Switching to Dayforce HCM

When comparing the time and cost factors we deemed Dayforce as a better value.

Pros

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Cons

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

Alternatives Considered

ADP Workforce Now

Reasons for Switching to Dayforce HCM

Experience with the company over the years and how Ceridian handled the Mandalay Bay tragedy cemented my dedication. [sensitive content hidden] showed great compassion to us and the city of Las Vegas.

Pros

I use Dayforce for work and is my new favourite amongst the rostering platforms. Training tasks can be completed from Dayforce and it allows for details about training and upcoming shift information. The homepage layout provides a suitable amount of personalised content regarding upcoming work preventing endless searching. The platform is also easily accessible from the web and the app.

Cons

Be weary of any potential extra costs to gain access to extra features

Pros

Flexibility and constant innovation. The software is intuitive but does need IT/Financial Analyst support to really have it set up well.

Cons

Some things that should be included in the software (basic reports) require that you pay for customization. Not a big fan of the transition from implementation to support. The hand off is very abrupt.

Pros

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Cons

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Pros

Workflows and HR management system is one of the best I've used.

Cons

Support can take a bit of time. Experience level of reps varies widely.

Pros

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use.
We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

Cons

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

Alternatives Considered

Paycom and ADP Workforce Now

Reasons for Choosing Dayforce HCM

We had several issues with UKG (formally UltiPro) including compliance issues

Switched From

UKG Pro

Reasons for Switching to Dayforce HCM

The ease of use as well as the full suite of modules available in one system

Pros

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Alternatives Considered

ADP Workforce Now and Workday HCM

Reasons for Choosing Dayforce HCM

Our company needed more automation.

Switched From

Dayforce Powerpay

Reasons for Switching to Dayforce HCM

The implementation team was from Dayforce. It wasn't a 3rd party company doing the implementation.

Pros

The ACA reporting and benefits management.

Cons

Not very user friendly on the employee side.

Pros

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Cons

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Pros

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Cons

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Pros

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Cons

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Pros

The ease of use and constant updating to make the system better. they have a great conference with great sessions that help you level up your Dayforce knowledge and skills

Cons

My frustrations don't really have anything to do with Dayforce program itself. More just keeping myself updated with changes and scope.

Pros

The routine basics of setting up payroll including any adjustments for each pay period works smoothly. The audit features in the system highlight issues that should be looked at more closely before committing the pay. I like the export feature within the payroll process and use it to complete most analyses needed.

Cons

Other than standard reports, I feel that creating specialized reports has too many complications. I also think that adding/editing the General Ledger setup is too complex.

Pros

Dayforce makes it easy to maintain accurate employee information. It also provides easy avenues of two-way communication between the company and its employees.

Cons

There is still some functionality that it is missing, though they are constantly working to improve in those areas.

Pros

Payroll Module, I can see all data and errors before I commit payroll. We have extremely clean payrolls because of this.

Cons

Once a Manager authorized timesheet entries, it doesn’t lock those entries so employees can still make edits after their manager authorizes.

Pros

I love that it is one platform for all features.

Cons

I wish there were better filtering options in some features.

Pros

Although we currently do not have all the features available, Dayforce has allowed for streamlined processes and even automated some processes.

Cons

Nothing at this time. I have enjoyed using the software.

Alternatives Considered

Oracle PeopleSoft

Pros

Dayforce has an ease of use, moving around the different functions available in the people feature such as Work, Personal, Employment, Payroll, everything you need is at your fingertips

Cons

Reports can be difficult to build and sometimes getting the exact information you need all in one report can be cumbersome.

Pros

It’s cloud based so it can be accessed from anywhere.

Cons

The reporting, however ax compliance, & customer service is something that needs help. The response to issues (always an issue somewhere) is not communicated. They just tell you it’s fixed. It’s difficult to deal with people in another country that don’t understand our laws.

Alternatives Considered

ADP TotalSource and Workday HCM

Reasons for Choosing Dayforce HCM

We were putting in a 401k plan and our mainframe couldn’t handle the pretax calculation

Reasons for Switching to Dayforce HCM

I have no idea - was not with the company

Pros

Very comprehensive system and option of using Dayforce Wallet. Excellent Ai features

Cons

New system in the market, therefore finding contractors to implement can take longer