User Reviews Overview
About Paylocity
Simplify your work, amplify your impact. Your workforce is evolving quickly, and it's important to understand their changing needs. Paylocity's modern HR and payroll solution is designed with your employees in mind, so your teams...
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- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
All HR processes can be automated using Paylocity
One-stop payroll processing for maximum convenience. It files payroll taxes and does the math automatically. It's also a great tool for getting new hires up and running. Because of how easily it can be done now, no special training is required.
Pros
Excellent service is provided to customers. Every time I've had to contact customer support, I've been blown away with the kind of service I've received. I've never had to wait more than a minute to get an answer to a query I've had.
Cons
There isn't anything about Paylocity that bothers me. Everything is explained clearly and in terms that a newbie can grasp. Those links to assistance are a big help. Additionally, navigating the menus and links is simple. Simple and obvious in its construction.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Great all in one place for employee info including paychecks
It’s easy to gain access to all my documents - change bank accounts for direct deposit add emergency contacts take requires trainings etc
Pros
It has comprehensive information about my employee profile and paystubs and earning promotions and reviews
Cons
The homepage is a little messy in my opinion
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Lots of Options and Gets Everything Done
Good product that gets intended job done. Certainly nothing aesthetically to write home about, but the features are there, although sometimes they're hard to navigate to.
Pros
Paylocity offers a lot of options for users to explore. It's nice to be able to see pay stubs, request PTO, review critical work docs, etc. all from one central hub.
Cons
The navigation could have been more clear -- some things were hard to find and not as intuitive as one would hope.
Top Paylocity Alternatives
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
My favorite payroll provider!
My overall experience has been positive. Easy to use, all my information is in one centralized location and I can make changes or updates easily and quickly.
Pros
I love how easy it is to use and navigate and make changes when needed. As an employee who works a hybrid schedule, I love that I can punch in from the Paylocity App. I appreciate being able to review my time, make edits to punches and input my PTO easily. We switched from another provider last year and this experience is so much more intuitive and houses all of my HR information in one place making it a platform where I can access all of my information in one central location.
Cons
At this time there isn't any one thing in particular that I dislike about Paylocity.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
The real guarantee for creating a stable and successful work environment
Pros
We love how Paylocity has enabled us to independently adjust the main panel as required. I loved the abundance of support channels with Paylocity, thus ensuring transparent communication with HR officials and maintaining privacy. I loved the ease of filling out leave and leave requests and approving them. I loved how the foundations for calculating taxes and filling out their forms became clear. It is wonderful that Paylocity made sending inquiries and responding to them direct, to ensure job stability and speed of completion always.
Cons
Everything is great with Paylocity, the negatives are not mentioned with the presence of this huge number of features.

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Okay but not great
Wasn’t my favorite. Was not a huge improvement moving from another service and as an employee (not employee of Paylocity) it was more frustrating than anything.
Pros
I liked there was an app that I could access on my smartphone.
I liked that it was able to display what I mostly wanted to know and access on the dashboard after logging in and could hide my pay amount.
It can integrate with other services.
Cons
I don’t like the UI very much in the website and the app. I ended up not using the app all that much on my phone and used the website on my computer.
My managers had lots of trouble getting things figured out with the performance reviews and mine ended up being months late.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Highly recommend
I genuinely enjoy using the software. I submitted my time and attendance in Cancun through the mobile app because I forgot to do it before going on vacation. It's hands down a 10 in my book!
Pros
Paylocity has created numerous efficiencies regarding payroll and collaboration with our fiscal department. Communication and adjustments are made in real-time, versus playing email tag or struggling to find opportunities to meet in person or on Zoom. The vacation requests/approval feature and my ability to track my PTO are excellent!
Cons
It took us a while to get accustomed to it, as we are a small company shifting towards the usage of more technology. However, the online support and tutorials were invaluable.
- Industry: Chemicals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Everything works great
I use it for multiple things and it works great for all
Pros
I like how there are so many features that are available through Paylocity
Cons
There honesty isn’t anything I do not like about it
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
after hearing complaints from others I was pleasantly surprised by this easy to use app
Overall, I am happy with the Paylocity software as a user. It has been easy to use and despite hearing complaint's from others I have found it easy to use.
Pros
Its ease of use is amazing. I learned how to use it in about a day and have been happy with the app and software on both android and apple hardware
Cons
sometimes, if there is little signal, the system gets a little wonky and I get random glitches. For example, my calendar will show me dates about 4 or 5 months ahead when I just want to check my schedule for the following week forcing me to scroll back for a few minutes.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Using Paylocity is like bringing a knife to a gunfight
Will never use this product again, nor should anyone born in the last 30 years. My god, it's awful.
Pros
I liked the speed with which we were able to move off it.
Cons
Horrendous, clueless support. Archaic user interface.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Best pay roll company
My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever used.
Pros
I love how you can track your hours, how you can communicate with other staff member and how you can see and request time off.
Cons
So far I cannot say there are any cons its been the best pay role app I've ever used.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
easy to use
great expereance with Paylocity - can get multiple reports with ease
Pros
It is so easy to use - Staff able to clock in and out on app without any issues or help
Cons
sometimes there are too many reports with similar names that to get the right on you have to go through a lot but it is easy to run reports and if employee works in multiple departments must be vigilant to get in right department. Also the app does not have an employee sign in to correct department if they are in hallway - goes to wrong department
Alternatives Considered
PaycomReasons for Choosing Paylocity
ADP a lot more EXPENSIVE AND HARDER TO USESwitched From
ADP Workforce NowReasons for Switching to Paylocity
better product and much easier to use by all staff even if not literate on comupter- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Your personal employment details all in one place.
I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.
Pros
I liked the ease of the program and also the ability to check your 401K benefit status all in one place.
Cons
I don't have any negative comments. I loved it.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Paylocity is Paying Off
I work for a company that uses Paylocity. Every two weeks, I enjoy opening up my account to see my next check. But even more so, we use it to do our yearly reviews, request PTO, onboarding for new employees. and so much more.
Pros
How easy it is entering time, request PTO, how detailed the checks are, and navigate through the website.
Cons
I haven't found one thing I don't like about Paylocity.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Paylocity Tips
Pros
If i had to choose one thing, it would be that no matter what issue you have, you can call the 888 number, and someone will try to help you
Cons
Paylocity has gotten so big, when a change is made or added they don't let us know.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A must for people that need to access their work data
My overall experience with Paylocity has been very good
Pros
I would say the thing I like most about Paylocity is the user interface. I have found it very easy to navigate where I need to go and the interface is very responsive.
Cons
The only thing I do not like is not being able to check in or check out remotely.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
User friendly but customer service isn't the best
Overall, Paylocity is a decent HRIS with a good payroll platform. It's easy to use from an employee perspective. Visually appealing, easy to navigate, app is great too. If they could get their customer service handled, I'd be happier.
Pros
User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service
Cons
Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Better than the others
Have been using Paylocity for over 10 years and I have never encountered any issues.
Pros
Easy to work with. Very user friendly. Customer service is great, you will always get the help you need and quickly.
Cons
The only thing I personally do not like is that every 6 months I have to change my password.
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Great and Straight Forward
Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly. Clocking in and out was easy. Finding your pay stubs was a breeze. Great app
Pros
It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.
Cons
I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Paylocity is Great and user friendly!!
Overall Paylocity is a great payroll product. I have been on both sides, used the app to see my payroll information and as well as the accounting firm side where we can log in and pull reports and check taxes. Overall, it is great, and the quarterly reports are awesome.
Pros
It is easy to use, and the mobile app is great to have for employees. Employees can clock in and out through the app as well.
Cons
I think the reporting should be named better. There are some reports with similar names, and you have to go through the whole process and download before seeing what the report looks like.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Out with the old, in with Paylocity.
While working as a manager for a local non-profit, we transitioned from the old ways of clocking in, bulletin posts, and training courses, by merging all of those things and more into the paylocity app, and it was exactly what we needed.
Pros
How intergrated everything was from clocking in, to company events, and the learning/ training courses.
Cons
Nothing it wrapped up everything we needed into one app.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
User friendly!
I use it every day for clocking in and out and to check my paystubs
Pros
It makes everything HR/Payroll super easy
Cons
There isn't anything I really dislike about it.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Rancho PT Front Office
I loved using Paylocity at my old job and I also liked how there was a security question after logging in to make sure my information was safe and it was always easy to approve my time sheets and request sick time and pto and unpaid time off
Pros
Very easy to use, and very accessible when needed
Cons
Sometimes I would login and it pop up at the home page instead of the big login page, just personal preference though
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
One stop shop
I really liked it, it was easy to use and had a lot of features which made it a one stop shop for HR things.
Pros
It was easy to use and find things within the platform itself. I liked how HR could upload documents, colleagues could submit journal entries about you, you could add notes, etc.
Cons
I wouldn’t it say it was Paylocity so much as maybe our HR department not keeping up with PTO. It always looked like you had more than you did because they were behind.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Paylocity is Worth It
My overall experience with Paylocity has been positive.
Pros
I like that I can see everything from my paychecks to staff birthdays.
Cons
I don't like how the app interface can be tricky sometimes and hard to understand. I also have had some trouble accessing paychecks in the past when I have multiple accounts connected.