--- description: Review of folk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: folk | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Nonprofit CRM Software](/directory/4788/nonprofit-crm-software/software) > [folk](/software/427780/folk) # folk Canonical: https://www.softwareadvice.co.uk/software/427780/folk Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/427780/folk?page=2) > folk is a customer relationship management (CRM) platform that enables organizations to centralize and customize all relationships to the adapted workflow from Sales CRM, recruiting pipeline, deal flow management, prospection management, and more. Key features of folk include contact sync, pipeline management, bulk email campaigns, Chrome extension, AI integration, and more. With its pipeline management feature users can streamline sales workflow and eliminate manual processes. It also allows users to create automation with Zapier to facilitate integration with external tools and import contacts from any platform including LinkedIn, Sales Navigator, Gmail, Twitter, Instagram, and TikTok. > > Verdict: Rated **4.5/5** by 46 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 46 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: folk - **Founded**: 2020 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact folk for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, United Kingdom, United States ## Features - API - Alerts/Notifications - Batch Processing - CRM - Calendar Sync - Calendar/Reminder System - Client Management - Collaboration Tools - Contact Database - Contact Management - Customizable Fields - Data Import/Export - Data Synchronisation - Deal Management - Donor Management - Drag & Drop - Email Management - Email Marketing - Email Templates - Email Tracking ## Integrations (9 total) - Breeze - Dropcontact - Gmail - Google Calendar - Google Contacts - Instagram - LinkedIn Sales Navigator - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) ## Related Categories - [Nonprofit CRM Software](https://www.softwareadvice.co.uk/directory/4788/nonprofit-crm-software/software) - [Online CRM Software](https://www.softwareadvice.co.uk/directory/387/online-crm/software) - [Insurance CRM Software](https://www.softwareadvice.co.uk/directory/342/insurance-crm/software) - [Real Estate CRM Software](https://www.softwareadvice.co.uk/directory/338/real-estate-crm/software) - [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Folk review for pelican cycles" — 5.0/5 > **Thomas** | *22 September 2025* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Ease of use: perfect mix between airtable and a crm + easy to configure Team has been helpful and reactive when needed, to help me set my first trackers and also to connect it to my website. Also the Linkedin plugin works well > > **Cons**: Dashboard are still a bit WIP but it's making progress. From 6 months ago when I started using it to today it's already much better > > I used Folk as a substitution to Hubspot that was way too complicated and dense and big for me. Folk is much easier to configurate, to track clients and deals. I strongly recommend. ----- ### "Reliable Support and User-Friendly CRM" — 5.0/5 > **Sophia** | *2 June 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It's user-friendly, makes it simple to stay organized, and isn’t cluttered with unnecessary customizations. For our team, it delivers exactly what we expected from a CRM tool - making partner management more transparent and easier to coordinate across different people. > > **Cons**: At the moment, we're still missing a few very specific features. The good news is that we requested them, and the team is actively working on solutions. That's what we call excellent customer service\! > > From our initial call with the sales agent to our recent feature requests, everyone at Folk has been incredibly kind and genuinely focused on helping. Working with Folk has been smooth and straightforward, and getting support from their team has been just as easy. No matter the question, we've always received prompt and helpful responses\! ----- ### "Paid features not working, enrichment is buggy, no custom senders" — 1.0/5 > **Francisco** | *17 April 2025* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: The Chrome extension is the easiest way to import leads into the CRM > > **Cons**: Enrichment is not working, custom senders are not available, we can only connect Gsuite accounts. > > Easy to use, technically challenging, many bugs in the product, no support available. ----- ### "Great for small teams and start-ups" — 4.0/5 > **Racine** | *29 March 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: The personalized customer service is out of this world. They're super responsive and have implemented multiple enhancements I requested. The tool is very intuitive and easy to use. I was able to get up and running super fast and it has definitely helped me organize and stay on top of our leads. > > **Cons**: There are several limitations to the tool but they are open to feedback and I hope over time they're able to address these. > > Overall, I'm very happy with folk. It's a great tool, especially for small teams and start-ups. ----- ### "Good product but could be better with a few simple tweaks\!" — 4.0/5 > **Cullom** | *4 June 2025* | Oil & Energy | Recommendation rating: 6.0/10 > > **Pros**: Good product for the cost. User friendly out of the box solution that is very simple to get up and running. > > **Cons**: Lack of visibility into number of opens and clicks on email sequences, as well as timestamps. Also, no ability to automate follow-up emails based on email clicks/opens. It's my understanding that this data is already tracked, so why not make available to the user? > > Overall, good experience and perfect for small/mid-sized companies that aren't looking to customize every little aspect of a CRM. Out of the box solution works well, but really wish there was more visibility into number and timestamps of email opens/clicks and the ability to automate emails based on this information. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/427780/folk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/427780/folk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data