--- description: Review of Zoho FSM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoho FSM | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Lawn Care Software](/directory/928/lawn-care/software) > [Zoho FSM](/software/427768/zoho-fsm) # Zoho FSM Canonical: https://www.softwareadvice.co.uk/software/427768/zoho-fsm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/427768/zoho-fsm?page=2) > Zoho FSM is a field service management platform for service businesses like Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, and Alarm Business. Get started with the 15-day free trial now\! It optimizes customer management, work order management, workforce management, scheduling, billing, and payments. It streamlines the process from receiving service requests to creating work orders. It facilitates sending cost estimates and creating service appointments and invoices from work orders. It also enables the creation of recurring work orders for maintenance contracts. Zoho FSM supports assisted scheduling on the Dispatch Console. It has a Gantt view, map view, and calendar view. The Gantt and calendar views show all the details of the job. The map view shows the live locations of field agents. New schedules can be created by drag-and-drop. Zoho FSM also helps in improving workforce productivity. View all details of users, create crews, add skills, and keep track of trip logs and time-offs. It has a multi-user environment with user profiles with distinct access and permissions. The mobile app which is available on Android and iOS devices empowers agents on the go. Field agents can share their live locations, enter timesheets, and collaborate through notes and images. It also allows invoicing and taking up additional jobs. Beyond this, Zoho FSM also handles billing and payments, asset management, inventory tracking, and reporting. Zoho FSM enables automating processes to cut repetitive tasks. It can also be customized to suit different businesses. Zoho FSM supports integrations with Zoho CRM, Zoho Books, Zoho Invoice, Zoho Inventory, and other third-party apps that handle other aspects of the business to provide a complete solution. Visit our page to learn more about Zoho FSM: https://www.zoho.com/fsm/plan-comparison.html > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Zoho FSM is a highly cost-effective and feature-rich field service management solution that offers a pricing model that delivers more value compared to traditional per-user pricing structures. Many field service management solutions charge businesses based on the number of users, leading to higher costs as the team expands. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Availability Management - Barcode/Ticket Scanning - Bid Management - Billing & Invoicing - CRM - Calendar Management - Calendar Sync - Chat/Messaging - Collaboration Tools - Contact Database - Cost Database - Cost Estimating ## Integrations (9 total) - Bigin by Zoho CRM - WhatsApp - Zapier - Zoho Books - Zoho CRM - Zoho Desk - Zoho Flow - Zoho Inventory - Zoho Invoice ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Lawn Care Software](https://www.softwareadvice.co.uk/directory/928/lawn-care/software) ## Related Categories - [Lawn Care Software](https://www.softwareadvice.co.uk/directory/928/lawn-care/software) - [Pool Service Software](https://www.softwareadvice.co.uk/directory/571/pool-service/software) - [Electrical Contractor Software](https://www.softwareadvice.co.uk/directory/3965/electrical-contractor/software) - [Plumbing Software](https://www.softwareadvice.co.uk/directory/3675/plumbing-software/software) - [Handyman Software](https://www.softwareadvice.co.uk/directory/4636/handyman/software) ## Alternatives 1. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (411 reviews) 2. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5058 reviews) 4. [Skimmer](https://www.softwareadvice.co.uk/software/89281/skimmer) — 4.9/5 (226 reviews) 5. [BuildOps](https://www.softwareadvice.co.uk/software/426830/buildops) — 4.5/5 (151 reviews) ## Reviews ### "TOP field service management" — 5.0/5 > **Mattia** | *10 March 2026* | Civil Engineering | Recommendation rating: 10.0/10 > > **Pros**: It's easy to project manutenctions. I try differets fsm and the price is perfect for the options that zoho have. ----- ### "Happy Zoho user" — 5.0/5 > **Ivo** | *11 June 2025* | Consumer Services | Recommendation rating: 7.0/10 > > **Pros**: Zoho fits all our needs for our company. Its the center bone of all our activities and love using it All in one platform Easy to Use Lots of integrations > > **Cons**: I think Zoho FSM is very pricey It's a dispatch manager and I believe the payment structure is off (pay per appointment bundle) The FSM app is not very UX/UI friendly, far too much options and the sync from web to app is sometimes off > > At the end of the day all platforms have pros and cons and the pros, for us, are more valueble than the cons. Zoho CRM + FSP Easy to use Full package Lots of integrations Zoho mobile apps are not that great ----- ### "Horrible experience: Never worked, Could not stop subscription..BRUTAL\!" — 1.0/5 > **Skip** | *12 August 2025* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: never got it going. We had high hopes of integrating Zoho CRM, books, inventory, FSM, etc.. NO GO.. SUPER DISAPPOINTING > > **Cons**: absolutely impossible to cancel subscription$$$. very difficult to log in with OneApp \& security codes..just ridiculous. They billed us for over a year with us complaining...Really bad experience getting help. > > Horrible...Once they get your subscriptions, CRM, FSM, Books, Inventory..all supposed to be integrated..but payments are not.. So frustrating\!\! ----- ### "FSM the Service Delivery Game Changer" — 4.0/5 > **Roy** | *27 January 2026* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: The easy coordination of Work orders and automation of the activities between the dispatcher, field service technicians and the client makes it easier to cordinate site activites. > > **Cons**: The reporting part and sequence of steps might be a little bit complex and cumbersome. A sequential flow would make it more fun to interact. > > Great experience. Improved our service delivery. The cordination from ticketing to assignment and dispatch of the resources and instant feedback from the client helps us streamline our service delivery. ----- ### "Powerful tool once set up correctly" — 5.0/5 > **Ioannis** | *2 September 2025* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: The seamless connection between customer records, work orders, scheduling, and invoicing. Everything flows in one place. > > **Cons**: The learning curve is a bit steep at the beginning, and setting up the workflows takes time. A simpler onboarding would be helpful. > > Overall, Zoho FSM has been a very useful tool for organizing our service operations. It streamlined scheduling, work orders, and invoicing, making our daily workflow more efficient. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/427768/zoho-fsm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/427768/zoho-fsm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data