--- description: Review of Kaseya VSA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kaseya VSA | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [Kaseya VSA](/software/426347/kaseya-vsa) # Kaseya VSA Canonical: https://www.softwareadvice.co.uk/software/426347/kaseya-vsa Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/426347/kaseya-vsa?page=2) > Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing, auditing, monitoring performance and reporting. Users can receive complaints, generate complaint tickets and service complaints around systems, servers, networks and mobile devices remotely. Designed for in-house IT staff, Kaseya VSA provides an integrated IT management platform to manage IT issues and service complaints remotely. The patch management module automatically updates servers, workstations and users’ computers with the security patches and software updates. IT staff members can schedule updates at an individual system level, departmental level or throughout the entire organization. The solution provides information on CPU, network bandwidth and server load through an integrated console to monitor the performance of IT infrastructure in real-time. Kaseya VSA is available on a per user per month basis that includes support through an online knowledge base. > > Verdict: Rated **4.0/5** by 206 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 206 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Kaseya - **Location**: Miami, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Kaseya VSA is priced on an end-point basis, allowing users to scale operations with the demands of the business. Please contact Kaseya for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Belgium, Canada, Denmark, Germany, India, Ireland, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Singapore, South Africa, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Anti Virus - Application Management - Approval Process Control - Asset Tracking - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Bandwidth Monitoring ## Integrations (46 total) - Accelo - Acronis Cyber Backup - Addigy - Autotask PSA - BMS - BVoIP - Bitdefender GravityZone - Bitium - BrightGauge - Cherwell Service Management - Cisco Network Services Orchestrator (NSO) - CloudRadial - ConnectBooster - ConnectWise PSA - Cortado MDM ... and 31 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software) ## Related Categories - [IT Management Software](https://www.softwareadvice.co.uk/directory/4563/it-management/software) - [Remote Desktop Software](https://www.softwareadvice.co.uk/directory/4019/remote-desktop/software) - [IT Ticketing Systems Software](https://www.softwareadvice.co.uk/directory/1630/it-ticketing/software) - [IT Asset Management Software](https://www.softwareadvice.co.uk/directory/1888/it-asset-management/software) - [Data Centre Management Software](https://www.softwareadvice.co.uk/directory/4179/data-center-management/software) ## Alternatives 1. [N-central](https://www.softwareadvice.co.uk/software/161863/solarwinds-n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.softwareadvice.co.uk/software/30397/solarwinds-remote) — 4.3/5 (194 reviews) 3. [IT Glue](https://www.softwareadvice.co.uk/software/351312/it-glue) — 4.6/5 (331 reviews) 4. [Syncro](https://www.softwareadvice.co.uk/software/373866/syncro) — 4.6/5 (147 reviews) 5. [SuperOps](https://www.softwareadvice.co.uk/software/323698/superops-ai) — 4.6/5 (65 reviews) ## Reviews ### "Comprehensive IT Management with Robust Security Features" — 5.0/5 > **Kavindu Githsara** | *15 March 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: One of the major strengths of Kaseya VSA is its remote management capabilities. The software allows us to remotely manage devices and endpoints from a single, centralized console, which saves time and effort. It also offers automation features, such as automated patch management, which helps keep our devices secure and up-to-date without manual intervention.Another key advantage of Kaseya VSA is its security features. The software includes a range of security tools, such as antivirus and anti-malware protection, as well as vulnerability scanning and remediation capabilities. These tools help us to maintain a secure IT environment and protect our company data from potential threats. > > **Cons**: However, there are some downsides to Kaseya VSA. The software can be complex and difficult to use, particularly for those who are not familiar with IT management tools. It can take time to learn how to navigate the software and configure it to meet our specific needs. > > Overall, Kaseya VSA is a powerful and comprehensive IT management tool with a range of features that can help streamline IT operations and improve security. While it may be complex and costly for some organizations, it can be a worthwhile investment for those in need of robust IT management capabilities. ----- ### "Kaseya VSA - Not just for MSPs" — 5.0/5 > **Charles** | *23 July 2019* | Executive Office | Recommendation rating: 8.0/10 > > **Pros**: Kaseya VSA is not only for MSPs, but for anyone who needs help managing their assets in the office and in the field. I'm the IT Security Manager with all the hats in the IT world at a large confectionery broker. I manage over 250+ devices on my own, with the help of Kaseya VSA. I could not do my day-to-day job without Kaseya VSA. > > **Cons**: I'm not a fan of the app as the functionality seems to be spotty. Right-clicking the client app sometimes brings up a menu, and sometimes it only offers a simple selection of "Refresh". This is my only gripe in the 3 years I've been using this product. > > Kaseya VSA has helped me overcome hurdles with outdated software, missing updates, and deployment of new software. I used Kaseya to locate which devices are using old version of Office and using Windows version XP, 7 and and 8 and 8.1. This has helped me in the process of updating all of our devices to the newest Office and Windows 10. ----- ### "Kaseya Review" — 5.0/5 > **Mark** | *26 August 2019* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Kaseya VSA is very powerful and makes managing large groups of computers much easier. There are a number of different tools that allow remote control, remote task management, event monitoring, alarms, inventory and auditing, software inventory, push programs and patches and more. It's been around for quite a few years and is a leader in the MSP arena. I have the on-premises version and run it off of a local web server. > > **Cons**: It's a little tricky getting it setup initially. I think the Cloud version would be much easier to implement but I opted for the on-prem version because it had a few more extra features and was less expensive. > > Their tech support was very helpful in helping me to get it up and running initially. Overall I would recommend it to a MSP or IT director with a lot of computers and/or branch offices. ----- ### "Kaseya VSA Review" — 4.0/5 > **Michael** | *23 July 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Monitoring, Remote Control and Patching all within one management console. Ease of access to multiple features. > > **Cons**: At times, not user friendly and hard to navigate. > > Good overall experience although my service desk have had confidence knocked in the product with recent outages. ----- ### "Feedback" — 4.0/5 > **Eddie** | *1 August 2019* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Being able to remote into devices easily > > **Cons**: Poor Reporting, Live connect disconnects > > Asset management, API into ITGlue/BMS as we're a full Kaseya house and remote access ----- Page: 1 / 10\ Next: [Next page](https://www.softwareadvice.co.uk/software/426347/kaseya-vsa?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/426347/kaseya-vsa) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data