--- description: Review of BuildingLink Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: BuildingLink | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Property Management Accounting Software](/directory/125/accounting-software/software) > [BuildingLink](/software/4255/buildinglink) # BuildingLink Canonical: https://www.softwareadvice.co.uk/software/4255/buildinglink Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/4255/buildinglink?page=2) > BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking. Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions. BuildingLink offers integration with Amazon Alexa, OneSite, Jenark, Yardi, Caliber, IBS, Timberline, Qube, RentPayment, PayLease, ClickPay and others. It is compatible with Windows, Mac and Linux operating systems. Mobile applications for Android and iOS devices are offered. Support is offered via email and over the phone. Other help options include FAQs and help database. > > Verdict: Rated **2.8/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 10 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 2.4/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: BuildingLink - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Analytics - Billing & Invoicing - Calendar Management - Committee Management - Contact Management - Customisable Branding - Dashboard - Document Management - Equipment Management - Event Management - Fee Collection - Financial Management - Fixed Asset Management - Guest Tracking - Housekeeping Management - Incident Management - Inspection Management - Inventory Control - Inventory Management ## Support Options - 24/7 (Live rep) - Chat ## Category - [Property Management Accounting Software](https://www.softwareadvice.co.uk/directory/125/accounting-software/software) ## Related Categories - [Property Management Accounting Software](https://www.softwareadvice.co.uk/directory/125/accounting-software/software) - [Property Management Apps](https://www.softwareadvice.co.uk/directory/1662/management-apps/software) - [Apartment Management Systems](https://www.softwareadvice.co.uk/directory/131/apartment-management-software/software) - [Homeowners Association (HOA) Software](https://www.softwareadvice.co.uk/directory/132/community-hoa-software/software) - [Commercial Property Management Software](https://www.softwareadvice.co.uk/directory/133/commercial-real-estate-software/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1524 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 4. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews) 5. [Entrata](https://www.softwareadvice.co.uk/software/5223/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Residents Encyclopedia" — 4.0/5 > **Verified Reviewer** | *6 November 2019* | Government Relations | Recommendation rating: 8.0/10 > > **Pros**: Building Link is a fabulous resource for tenant resources, directory and bulletin boards. Its an easy way to connect tenants and provide information. > > **Cons**: The system home page could use an upgrade, it's very dated and loaded with too many visuals/clipart. > > Building Link has helped keep me informed as a user and I love the posting feature, to share ideas, needs etc. with other tenants. ----- ### "Happy with this software" — 5.0/5 > **Miri** | *20 January 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Very customizable, has many perks, like surveys built in. > > **Cons**: It's no so easy to set up, but once it's done it's amazing. ----- ### "Building Link 2025 Review" — 1.0/5 > **Erin** | *15 July 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: I've been using Building Link as a Manager for 8.5 years. I like all of the functions, I wish certain functions could pull information from other areas (like when I deactivate a resident, if their vehicle info could also automatically deactivate, that would be nice). Unfortunately, they've had so many functionality errors and outage in 2025 (so many that are not listed on their Building link status page) it has impacted my ability to efficiently manage invoicing, vehicle listing, resevations, etc. The lastest issues include taking forever to load front desk instructions for courtesy keys, not loading the reservation calendar, dropping email attachments in work order emails, not syncing the mobile GEO app with the computer app and so much more. This happens on a weekly, sometimes daily basis, since Januay 2025. > > **Cons**: KeyLink doesn't function as a standalone, you have to have a service contract with Building Link for it to function. It cost us approx. 25k. We feel stuck with Building Link. We purchased Keylink in December 2024 and shortly after that, all these problems and outages ramped up. In the last 2 months, when I dial their support number, hardly anyone answers. It is a recorded message about higher than normal call volumes and known service outages and to leave a call back number. > > Service has gone downhill since 2020 - I thought they would improve with updates but this has been terrible this year. If we are forced to switch management platforms, I will be telling them to refund part of KeyLink. You can't bill 25k for equipment that only funtions with Building Link and have so many service interruptions that it has a noticeable negative impact on our daily operations. ----- ### "We use BuildingLink at our office condo" — 4.0/5 > **Babak** | *10 October 2017* > > **Pros**: - Web-based platform makes it easier to load via your phone or computer device. - Ability to easily book amenities, issue parking passes etc makes life a lot simplier > > **Cons**: Overall I don't have any complaints about the product, but the interface looks a little clunky and outdated ----- ### "The worst User Experience award 1994-2024" — 1.0/5 > **Olga** | *13 September 2024* | Accounting | Recommendation rating: 1.0/10 > > **Pros**: Worst User experience ever. Seriously, was is it designed in 80s? It's 2024\!\! the worst UX I've seen in the past 5 years. Not only It allows to book services in the past (???), then it doesn't allow me to book anything in the actual future. Why it's even on the market??? > > **Cons**: Honestly, haven't seen this dated interface in years ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/4255/buildinglink?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/4255/buildinglink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data