User Reviews Overview
About Sage 50cloud Accounting
Sage 50cloud Accounting (formerly Peachtree Software) is a comprehensive accounting solution for small business. It provides core functionality, such as A/R and A/P, customer management and financial reporting. Premium features,...
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- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
28 Years and counting
Very good, have loved my interaction with some great cleint managers over hte years and we have all benefited.
Pros
I have used this software for 28 years from DOS to version 28. Its always delivered when required and good support when needed.
Cons
Recent prices changes have been a challenge and too much for some cleints.
Alternatives Considered
XeroReasons for Switching to Sage 50cloud Accounting
Desktop based and interating with my add in software The Analyser.- Industry: Executive Office
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
I have been using the sage billing system for several years. I recommend
It is software that has been with me daily for several years, I'm already in tune with the program, the experience is fantastic
Pros
Very intuitive, easy to perform everyday tasks , Has very important sales charts, In the main frame we have all the necessary information, we don't need to go around opening several menus.
Cons
In my case, I cannot reconcile with my accountant , It is not easy to layout invoices is not a very easy process
Alternatives Considered
Oracle Primavera CloudReasons for Choosing Sage 50cloud Accounting
It was more expensive and was not as intuitive as sage.Switched From
Oracle Primavera CloudReasons for Switching to Sage 50cloud Accounting
For the price, and the test I did was very easy, the menus are easy to learn. excellent software- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Good...But A Little Expensive
I use the Canadian version of the software. I suspect it's basically the same as the American version, except for sales tax and payroll, but I would check a review of that version for any American users.
Pros
Sage 50 is an easy-to-use piece of accounting software aimed at SMEs (small and medium-sized enterprises), and it is one of QuickBooks' major competitors.
It's fairly easy to find people who are familiar with Sage 50. That's a plus for small businesses looking to find an employee or outside service provider to take care of their books.
If you are looking to do the books yourself, Sage 50 is relatively easy to learn. They have thorough tutorials available to walk you through the basics.
Major transactions are grouped together under tabs on the left-hand navigation panel. The various workflows--receivables, payables, inventory and services, employees and payroll, and a 'company' category--are all shown graphically. Each task within a major area is represented as a labeled icon, making it is to start a new transaction from this screen. The 'company' link is a catch-all category, including general journal entries, the chart of accounts and tools for managing your data and accounting tasks.
Virtually every report that a small business could need is available in Sage 50.
Cons
I found Sage 50 to be glitchy in the past. I have spent too many hours on hold or on a call with their tech support.
I use the payroll-included version of Sage 50. I also have a support package. In all, that's not competitively priced. If it weren't for the fact that some clients have been using this software for years and are reimbursing me for the cost of the software, I would not be using it. QuickBooks is a better value.
Top Sage 50cloud Accounting Alternatives
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Sage Accounting
Sage is one of the best accounting software i know. Is not perfect but the way is build makes it easy to use and a good accounting software.
Pros
Working with Sage is not hard at all, is was build to be intuitive and easy to sue. After connecting it with the bank account reconciliation works great and is very fast to do. Downloading the reports from Sage is easy they are very informative and complete.
Cons
Slow loading problems are very frequent.
Response from Sage
Hi Liam, Thank you for your positive feedback on Sage 50cloud Accounting. We're glad you find it intuitive and helpful. We acknowledge the slow loading issue and are working to enhance performance. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Why I love Sage 50cloud Accounting
Sage 50cloud Accounting is very user friendly. I really like the look and feel of it and it is easy to navigate the various options.
Pros
I love Sage 50cloud Accounting because its on the cloud and we can access it anywhere. We are a small business and it provides all the functionality we need to carry out our accounting needs.
Cons
There is nothing I dislike about Sage 50cloud Accounting
Alternatives Considered
XeroReasons for Switching to Sage 50cloud Accounting
Sage is a leading accounting software expert and I love their products.- Industry: Package/Freight Delivery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage 50 Review
Sage has always been helpful through online or phone calls whenever you need them. Find the right consultant for you, and you experience improves.
Pros
There is alot of things that are already set up for you to just hit the ground running and a lot of items integrated into the system to help small businesses that need a solution but no time to customize a whole system.
Cons
Sage 50 allows for minimal customization from their out of the box set up software. This plays as an advantage, but does not allow you to get the information you want in the view you want.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Sage 50cloud Accounting
Seemed like more flexibility for our company to grow with instead of needing to upgrade at certain numbers of users, employees, or items.- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Sage Accounts - The complete solution
We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.
Pros
There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.
Cons
The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.
Alternatives Considered
XeroReasons for Choosing Sage 50cloud Accounting
Our accountant recommended it as she uses it with all her clients.Reasons for Switching to Sage 50cloud Accounting
The support which our accountant is able to offer us as she uses it, was the main reason.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Can't get up and running
My account isn't having any troubles but as the business owner, it troubles me that the program won't let me set it up in my computer.
Pros
It's nice when it works but it doesn't work on all my computers.
Cons
Getting it set up for a shared company is next to impossible. I've been working with support for three months now trying to get this to work. It still doesn't work.
Alternatives Considered
BenchReasons for Choosing Sage 50cloud Accounting
Quickbooks took funds out of my bank accounts against my wishes.Switched From
QuickBooks Online AccountantReasons for Switching to Sage 50cloud Accounting
Price and value- Industry: Accounting
- Company size: Self Employed
- Used for 2+ years
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Review Source
Software backup headache
Causes anxiety attacks. I have more negative things to say then I do positive. If you buy the program and upgrade and then downgrade expect to have some sleepless nights.
Pros
The software is fairly user friendly as far as reports and posting goes.
Cons
Every year you have to pay to upgrade to file and if you don't upgrade in the same version. YOU CANNOT open your back up files. Sage does not want to help they want your money. I have paid them thousands of dollars over the past 15 years and now I don't want to use the same expensive software but have downgraded to a affordable version for my little business. The computer I had the version that I could open my old files on crashed during a Microsoft update. Even though I have the backups I phoned sage to see how I could get the software back to open my backups and they told me I have to pay the fee to upgrade. I do use QBO online and much prefer this program and the people their are understanding.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Small Business Product Only
Overall we were not impressed with Sage as we became a mid-size company. Sage really only is useful for very small businesses.
Pros
The pro of Sage is customization. You have the ability to customize everything you do which is good, but it can push the rules of accounting if you are not careful. I liked the ease of customization when it came to payroll.
Cons
There were a lot of cons for Sage especially when it came to becoming a larger company. The manual process of all actions were very time consuming. Our cloud operations also never worked and their support team was unable to help us.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Easy to Use
Generally positive. Very easy to use. I've been using it for about 8 months and have found it easy to navigate.
Pros
I like that you can delete journal entries if you posted it in error or need to make an adjustment. Other software would require you to do a separate journal entry to reverse the original entry. This software allows you to delete it as if it never happened. I like that because it helps keeps the GL looking clean.
Cons
I wish there was a faster way to drill into invoices/payments that are tied together.
- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Easy to use, nice reports; troubleshooting and updates can be a pain
I used this software for really basic accounting functions and used a separate CRM and ERP software that I just journaled information from into Sage. It was great for that and for the everyday AP, payroll and GL. Overall I really liked it and it gave me few problems. The issue was that when there was a problem, it was really time-consuming to fix and I often had to bring in outside tech support when Sage couldn't solve the problem, so it cost a lot of extra time and money a few times a year.
Pros
I loved this program in that it seemed to be made for accountants, unlike some software that seems to be made for non-accountants. There are a lot of great reports to choose from, and each can be easily formatted to whatever file type you need. The payroll is awesome and easy to use.
Cons
Updates can sometimes cost you functionality, which can be a real problem if you are in the middle of payroll. Payroll information is only available for the current and previous calendar years, which is tough when you are undergoing an audit or due diligence. Some reports have limited time range parameters, so if you have a fiscal year that doesn't fit into those parameters, it can be annoying to run more than one report and combine the information. Also, there was one formula in the tax functions that didn't provide the correct number for some states, you had to enter it manually, which made us provide incorrect information and pay penalties because of it. I tried to do a data transfer from one company in sage to another, and several files were corrupted and didn't make it over. At one point, I needed to have two companies open at once, and the windows did not title which company was which. I literally had to go into the the menu drop down to figure out which company was which. They looked identical, so it was a real pain.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage 50cloud Accounting
I have used Sage for a long number of years and would have no plans on that changing any time soon. I have always had a great experience anytime I needed helped either with a Customer Service Advisor or through the webinars. I have a sense of security in knowing that no matter what I can get help quickly if required.
Pros
Sage 50cloud Accounting is critical to our Company. We selected Sage because of how easy it was to navigate through the site, the reports we could get from it, having the Customer Service Support and having the Webinars to all fall back on if required. I have availed of quite a few of these and they have been so beneficial to me. Having the telephone support is also advantageous and the security of knowing the customer service consultant will stay on the phone with you until your query is resolved.
Cons
The thing I like least about Sage is probably Report Designer. This I think is partially my own fault as I need to maybe learn more about the intricacies of it. A webinar is probably in my near future for this.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
All-in-One accounting software
Pros
It is comprehensive, covering all aspects of daily bookkeeping, invoicing, sales ledger and payables managing, bank reconciliation, all the way upto trial balance report in one software. You don't really need to keep other records or reconciliation. This is especially useful and efficient.
Cons
It is relatively expensive, especially for small business if they only use certain features or functions of the software but not all of them, however still have to pay for the whole package. That said, it is very good for a growing company, as when you need to use certain more advance features or functions, they are ready at hand.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Bitterly disappointing
I have had many accountants sing praises of this program and many know it. It may well serve an accountant well. However, from the business owner point view it does nothing well. I suspect more businesses own this software than accountants. As such the focus should be for the small businesses that use it. The company is mostly concerned with selling addons or training. I might be interested if the program did anything well. Really, anything at all.
Pros
Full service package. Inventory, POS, Accounting, and Payroll all in one package. That's it. Didn't like much.
Cons
Does everything poorly. Menus lack consistency. Searches often missing or don't work. Inventory look up sorts invoice numbers as text. Customer look up window is different than others and does not scroll correctly. Paid stamp on invoices prints black square in stead of paid. Customer look up looks up from the start of a name not parts of a name. Reports do not report what you want. Dash board shows three months trend which is of little use. Excel exports are of a form that requires a lot of work before even filters can be applied. Location cursor in a new window is never where you would want it. Default menu selections are never convent
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Review on Sage 50cloud Accounting
Pros
I enjoy using sage 50cloud because of its very easy to use interface. For accounting, you can perform all basic tasks to enable you prepare a financial report.Also it is built in such a way that there is some form of control to the activities users can perform simultaneously on the application.I recommend it 100%.
Cons
The interface does not have a friendly look so if you are not familiar with it, you may believe it won't be easy to use.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Save yourself some frustration and don't waist your money
We have uses Peachtree/Sage 50 for 22+ years. The cost of use has grown exponentially and the service is useless. Its imposable to find a telephone number for support. They route all support to their automated chat system that has no comprehension of actual problems. So, after 25/30 minutes of arguing with a computer trying to get a "real person", you may or may not get connected. Then you have to reverify all the same info you just gave to "Pegg" the computer.
Once you finally reach a real person for "support", they will send you a link to a help article that you have already googled and tried. That's all the support you get! Good luck fixing it yourself.
Pros
Hard to say. Its too expensive. Support is useless. Has lots of technical glitches. Backup is unreliable.
Cons
tech support! Free tech support is included with the subscription. But if you can't talk with a real person, what's the point? When you get a real person, they only send you a "help article" that you can google.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Used to be the standard for small business in Canada, but no longer.
I have recently discovered Xero and moved my accounting practice to this software. It is so simple with the convenience of being cloud-based. I now recommend Xero to my clients and given its simplicity (yet still very powerful) I can foresee clients taking charge of their own bookkeeping and getting rid of their existing bookkeepers.
Pros
Sage 50 was the accounting program I used to recommend to all my small business clients. Stable program that has most of the simple functions needed for most small businesses. Most used small business accounting software among my clients and almost all bookkeepers in our area use and have experience working solely with Sage 50.
Cons
It's not the most user-friendly program and has a reputation of being difficult for non-bookkeepers and bookkeepers alike to use properly. Sage has been slow to make it more user-friendly and were behind in moving to cloud options. Personal experience is Sage support is very slow to respond to queries.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A great in depth accounting program for businesses that is super user friendly
Its just a great tool, I have used other accounting software that no way near match up to Sage and cost more. I would highly recommend.
Pros
I love how in-depth the data/ reporting is, whilst still being so user friendly. It is such a great tool for everyone at every level in the accounts department. I also love how good the support is, there are so many different ways to contact them for their expert advice.
Cons
I don't have any negatives, Sage keep on top of things, offer upgrades/ updates when needed and also keep everyone in the loop if there is new legislation/ information coming out, all free of charge.
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
A very happy customer
Our overall experience with Sage50 Cloud Accounting is very good. We have been using this software for many years and have never considered changing to an alternative. The software meets our companies needs and we are a happy customer.
Pros
The product is very easy and straightforward to use and meets all our business needs.
Cons
The overall visual look of the software changed several years ago, with the headers etc. changed to a basic grey colour. I personally found this extremely difficult on my eyes, especially when working on the software for several hours a day. This was definitely not an improvement in my opinion.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage is awesome and you get the most for your buck
It is awesome. The software is very accurate for Accounting professionals
Pros
Very accurate, reliable ease of use, they are the best yet for small business owners
Cons
The payroll module is a little expensive compared to others
Alternatives Considered
QuickBooks EnterpriseReasons for Switching to Sage 50cloud Accounting
ease of use, affordability- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Very poor customer service no support for issues which affect the business
we have a number of companies and the customer support for issues is very poor i am told have to wait 2 days to get access for the software i am paying for so i have to stop my business for two days so sage can help me get access the online help chats just keeps going in circle's
Pros
unable to comment as 9 out 10 times does not work
Cons
if we are paying for a service we should not wait day to access the sevice
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Worst experience ever
I had one call and because the tech rep could not stay on the phone while I did as he asked, he did up a ticket...which he immediately closed. When I called back in they could not / would not reopen that ticket. I got pushed to sales and they would not give me back my one support call. That rep said I could speak with a supervisor, then pushed me back to tech. When I called in, someone took my name for the supervisor to call me back, and that never happened. This is the worst customer service I have seen in years. Meanwhile my newly purchased upgrade, is not doing what it is supposed to. Thanks for nothing Sage!
Pros
Fine once you get used to it; it is not as user friendly as Quickbooks
Cons
Functionality between computers has been a problem and tech did not help; read below
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Will keep charging you after cancellation
After cancelling my subscription Sage continued to charge my account for 5 months . After contacting customer service and being told I was owed a refund I have still not received a refund and that was 5 months ago
Pros
I use Sage 50 for my accounting , but would never purchase any service through them due to their customer service. After renewing my subscription & charging my account without authorization then continuing to charge my account after I cancelled the unauthorized renewal
Cons
Their Customer service is terrible purchasing any monthly service through them is risky , make sure you keep all bills , emails and transcripts of phone calls
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Works best if you are utilizing all the job features
Sage has helped us to improve our job costing. The reports can be exported into Excel for further analytics and review.
Pros
Features work well among eachother. Create PO, Apply to invoice, Inventory, Pay bill. Create your job quote, assign job, bill job, view job costing. I have found we are happier with the program the more we utilize it to its full potential.
Cons
Using only certain features is difficult, as the steps in between may be missing to view full reports. It's also pretty ugly and kind of clunky, but it works and does the job. Additionally, it can be difficult to find support online because this is not a popular product.