Geotab Reviews

Pros

Geotab captures and aggregates real-world data like no other system we've ever seen. You can watch a truck pulling out of the parking lot in real-time or look back a year ago at exactly how a driver backed into a dock over multiple attempts. You can reconstruct what happened in an accident second-by-second, or re-evaluate all the times your drivers entered or exited a specific location over the entire history of your database on the fly.They also believe the data is *yours*, to keep and use as you see fit, and give full access to their system through a completely open API. The user interface is full-featured and simple, but beyond that, it can be modified, added to, and changed endlessly, allowing you to improve the visibility and access to information you find valuable. It is a system that is uniquely unlike any other we've used in Trucking, a true paradigm shift in the technology of Trucking, and transformative for every customer we've worked with.

Cons

Their greatest strength is also their kryptonite. The features are so forward looking and Geotab is continually releasing new ones... it can be difficult to keep legacy systems up to speed with them. "Traditional" players (Qualcomm/OmniTracs, PeopleNet/Trimble) defined how data would be fed to back-end systems over 20 years ago, and most Transportation Management Systems still use those patterns today.The quality and volume of Geotab data is in a whole new league. Finding a middle ground to emulate the "Traditional" data feeds while also updating those TMS platforms to use the data available through Geotab is an ongoing challenge, but well worth the effort.

Pros

The features on the dashboard are similar to what other competitors offer, but the layout is much more user friendly. The drop downs are more organized and the navigation to different fields is smooth. I also liked the very near to real time updates to the gps locations and the ability to pull data from the vehicle's ECM such as CEL, hours, and seat belt status.

Cons

Due to the vast amount of data at you finger tips its very difficult to monitor all crucial aspects as well as maintain additional responsibilities if your position requires it. I would recommend a dedicated role to benefit from the full capabilities of the software.

Alternatives Considered

Azuga Fleet and EROAD

Reasons for Switching to Geotab

The Geotab software met all of our needs and could be fully integrated into several of the top FM companies software which was a plus because we made 3 transitions over my tenor and every one of them was seamless.

Pros

easy to use, app for drivers is very simple, and drivers don't have to repeat inputs daily

Cons

no integration, no app for carrier, delayed on tracking, not open customer service on weekends

Alternatives Considered

Teletrac Navman DIRECTOR

Reasons for Choosing Geotab

telectrac was more expensive and tracking wasnt good

Switched From

Teletrac Navman DIRECTOR

Reasons for Switching to Geotab

Teletrac was too expensive, no tracking, has to have a tablet, and need to purchase hardware

Pros

Geotab covers all the needs for fleet management and tracking.
Customer support is fast and reliable.
I like the 3rd party intergration feature

Cons

There is nothing to dislike about Geotab.

Pros

The ease of the system and the reporting capability.
Real time GPS management

Cons

Nothing is jumping out at me at this point.

Alternatives Considered

Samsara

Reasons for Choosing Geotab

Better quality system. OmniTracs reporting was terrible

Reasons for Switching to Geotab

Better value and partnership with some of our vendors.

Pros

Being able to see where are trucks are at currently and looking and routes for following days.

Cons

Importing data from the system to put into Excel.

Pros

Like the ease of use and the option to pick and choose just about anything you could think of for an add-on.

Cons

GP9 still needs some software tweaks, WIFI hotspot signal keeps dropping causing issues

Pros

The plethora of resources that Geotab offers are outstanding! Geotab resources include YouTube (check out Wild Card Wednesdays, subscribe to their blog, their online community, newsletters, webinars, how-to videos and more! The resources are what I like and admire most.

Cons

Honestly, I cannot state that I have any cons. I suppose I can admit that it takes a minute to adjust when my interface changes. Human nature, not a software con.

Pros

Able to track fleet and also see engine faults

Cons

False engine light alerts in return cause more work ony end to make sure driver's are not abusing are equipment

Pros

Easy to use and keep tabs on assets. No glitching at all.

Cons

i don't like searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.

Pros

The product does what it is supposed to do--no more and no less. The customer service is OK. It does get a little confusing for our use because we have this synced with our Routing and Planning software. The reporting is pretty powerful and most importantly spot on accurate. The mobile app is good.

Cons

The best way to describe the reporting is that it is a perishable skill with this software. We have always been able to get what we needed--but if you don't use it on a regular basis, it is difficult to figure out how to manipulate the data that you need. I don't know that I would call the product user friendly as compared to others that I have seen.

Pros

GPS tracking and engine measurements are easy to understand and can be used by almost anyone with minimal knowledge of the platform. The ease of downloading a report is amazing. It helps to avoid serious future damage to our unit through the easy interpretation of failures. In addition, the rules and exceptions are ideal to understand the habits of drivers and improve their driving.

Cons

The explanation of the different modules when hovering over them is quite simple and does not fully describe the functionality of the module.

Pros

Pros about using geotab is that it is very user friendly. It is very easy to onboard customers. The map function is great! I love using the bulk upload tool.

Cons

Sometimes getting an answer to your problem takes longer then I would like from the help desk.

Pros

Very Easy to use and help available if needed.

Cons

Geotab Drive app slows down a lot , Not sure if its the internet

Pros

Ease of usage , gps installation do not requires special skills

Cons

Features sometimes hidden deep in the menu

Pros

Geotracking is by far the most important for our company. Unfortunately not everyone is trustworthy so this helps us maintain a top notch crew buy trimming the fat

Cons

At first its alot to take in. Not really a con but that the only thing that i could say 'least'about

Pros

I love being able to see my techncians driving or stopped that way I know if I can call them or not. I like the accuracy on knowing where they are and how long they have been sitting for.

Cons

i hate searching addresses or seeing how far away a tech is from their destination. It is hidden and hard to use.

Pros

Software was ok but like complicate it at first. Not very user friendly but had good integration with ELD in trucks

Cons

Customer service was horrible. Every time I had to deal with them, I couldn't get an answer to my question. They will put me on hold and sometimes calls had to be escalate it

Pros

I love the ease of use, the website, and the data. The Driver Scorecard are great! We currently use this in over 2k light duty units and I am extremely thrilled we have it.

Cons

I would like to see the ability to deactivate FOBS.

Pros

The ease of use and that we can see where our vehicles are at anytime. Great for tracking maintenance for your vehicle.

Cons

Not 100% accurate. Does not always show catch the actual road speed. I think it needs updating with actual road speeds.

Pros

This tool is such a great resource for compliance verification. Vehicle grants require specific usage to stay eligible and in good standing. I am able to run a report of miles to submit to vehicle donor. Recently, one of our departments failed to log trips. I printed a report to help them fill in the blanks! Lifesaver!

Cons

Deciphering what each report means is the most complicated task for me.

Pros

Easy access and great reporting for our team.

Cons

Sometimes speeding reports show assets in an area that could not be doing that speed.

Pros

I love the IFTA, HOS logs, and maintenance logs as they are easy to use and understand.

Cons

The dashboard is a little cluttered but and sometimes it takes multiple clicks to get to something.

Pros

The accuracy of the software is great and reliable.

Cons

Sometimes the software is cumbersome to use

Pros

Telematics are great. The data analytics are outstanding asset to have.

Cons

Constatnt issues with cameras going on/off line, not recording, taking a lot of time to load, flipping vehicles/cameras, unable to reach cameras, poor customer service.