Okta Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Okta

Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access,...

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Feature ratings

Value for Money
4.5
Functionality
4.6
Ease of Use
4.6
Customer Support
4.5

Browse Okta Reviews

866 of 866 reviews
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Armin
Armin
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2024

Maintenance free. Configure once, run forever.

Effortless office workforce identity lifecycle. Long live Okta.

Pros

Reduced risk exposure and maximizing remediation efforts. This makes Okta unique.

Cons

Integration should be expanded for a cohesive operation.

Waheed
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/01/2025

The only SSO tool you need

Seamless integration with almost any app anywhere

Pros

The best SSO tool out there. Using anything else seems counterintuitive

Cons

TBH I cannot list any flaws with Okta, other than you need to be a security expert to fully leverage it

Karl
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 25/12/2024

Identity Governance - be careful

The sales and product teams were too aggressive promising us certain features would be ready.

Pros

Their Identity Governance's product's features are easy to use and easy to configure. It took us only a short time to get everything setup, and we were able to do so by ourselves, mostly.

Cons

The product teams initially told us certain features would be ready within 6 months after our purchase. However, they could not live up to that promise and after using their product on ID Governance for 12 months, we gave up because critical features were not ready.

Top Okta Alternatives

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Yasser
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/10/2024

Streamlining Identity Management for Teams of All Sizes

We have pretty good experience with Okta. Other than the intuitive interface, Okta's very considerable customer support really changed our ways of identity management. It is so well-designed and makes the user authentication quite simple; hence, it drives collaboration, employee engagement, and productivity.

Pros

It's ease of use is second to none; hence, onboarding and integration with existing systems have really been seamless. For instance, their user-friendly dashboard allows so much easier access management, allowing every team to deliver for the business without security holding anyone back.

Cons

While Okta indeed provides a load of features, for large teams, the cost may get rather high; it stretches the budget, so to say. Advanced functionality takes some time to learn, but given resources surely help with that.

Kannan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/12/2024

Okta Makes Managing Access Simple and Secure

Using Okta has been a game-changer for our organization. It makes managing user access so much easier and takes a lot of stress out of ensuring everything stays secure. From setting up new employees to keeping track of who’s accessing what, it just works seamlessly.

Pros

Setting it up and integrating it with our apps was straightforward, even for non-tech people.

Cons

The cost might be a bit high for smaller teams or businesses.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 10/01/2025

A Game-Changer for Password Management: My Okta Experience!

I ready said in the pros section, Okta which is incredible.

Pros

I have to say, Okta's Single Sign-On (SSO) feature has been a total game-changer for me! I no longer have to worry about juggling multiple passwords and accounts - it's all taken care of in one convenient place.And the best part? Okta integrates seamlessly with just about every application and service I use. It's amazing to see how effortlessly it brings everything together, making my work life so much easier.But what really gives me peace of mind is Okta's robust security features. With multi-factor authentication and adaptive authentication, I know my accounts are protected from unauthorized access. It's a huge weight off my shoulders!And let's not forget the user-friendly interface! Okta's dashboard is incredibly intuitive, making it easy for me to navigate and manage my accounts and applications. It's a breeze to use, even for someone who's not tech-savvy.

Cons

Right now I couldn't find any cons about Okta

Paul
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/01/2025

Okta not as difficult to implement as you might think.

Support is great, they helped with custom app integrations during implementation. Apps that allow for automatic provisioning save a lot of time, just add a group to the app and all users on that group are added to the app so we don't have to setup users in various SAS apps.

Pros

Large app integration catalogue. Most of our apps already had integrations available so getting started was quick and easy.

Cons

Cost is a factor when implementing this product.

Ambrecia
Ambrecia
  • Industry: Restaurants
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

Okta work tool

Overall, my experience has been positive lately nothing wrong with it. I can see my workday without typing in google search.

Pros

The pros are when you login you use your employee ID number form the employer and from there you'll see the tabs you need to work on.

Cons

That they don't have biometrics to login faster with because typing my employee number over and over again is tiring

Hannah
  • Industry: Transportation/Trucking/Railroad
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 17/12/2024

Easy to use!

Overall Okta is easy to use! My browser automatically pops up prompting if I want to save my password with Okta. I get push notifications for 2-factor on my phone are very nice!

Pros

Easy to use, browser automatically pops up prompting if I want to save my password with Okta. Push notifications 2 factor on my phone are very nice! It used to require you to type in the code, now you can use push notifications.

Cons

I only use Okta as an employee so I'm not sure how the backend is for administrators, but I don't dislike very much! It would be nice if old apps I no longer have licenses for through my employer disappeared off my dashboard

Isdiana
  • Industry: Furniture
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 10/01/2025

Crucial tools to secure and simplify access management

Pros

Single sign-on and password less login are Okta's strongest features that has integrating access across many work application software, adding extra security layers, and making the process to login easier especially when I use various type of tools for work operation. It really has making it easy to controlling user access and keep things secure from unauthorized access. Fast setup with assistance from customer support permit us to start use it in no time.

Cons

Still no option to access it from biometric of face recognition & verification. It will remove so much hassle to typing my password everything I am accessing different account. Some of the more advance tools take more time and effort to learn, but the guide documentation is complete and I can find the answer from the FAQ section.

Leonor
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 02/10/2024

Essential service to improve authentication.

In our comapny, the use of Okta has been essential, due to the high number of accounts we have in the cloud for our employees, in addition, we manage several platforms that require a login, so that is where the role of Okta comes into play, as it is responsible for authorizing any logins to the accounts we use for our company. In general, it has given me incredible security, I have been able to integrate it with the most platforms to add a login method, in addition, Okta has given me a way to keep our accounts secure with a fairly complex and almost impossible to rape. I feel safe with the login security provided by Okta, I will continue using it as an authentication service for a longer time.

Pros

The first feature that I liked is the way in which Okta records any login attempt, this helps a lot since it is capable of detecting when unwanted people are trying to enter our system, this way we can be attentive to any suspicious login. Okta also throws in two-step verification codes, which are essential to maintaining security at every login. Okta allows me to generate one-time codes to log in so I don't use my default to access an account. Auth0 allows me to manage users, which helps me add or remove users whenever I want. Auth0 sends me notifications every time a user is going to access an account I receive those notifications on my mobile device and I like that because it keeps me informed of everything.

Cons

There isn't a single feature that I didn't like about Okta, it has been an extremely important platform to maintain proportional security in the login of all our employees in the company. Since we started using Okta, our login and authentication has benefited in a big way.

Benhard J
Benhard J
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/09/2024

Elevate your firm's security game with this proficient tool, adorned with powerful and vibrant...

Okta has simplified IT administration and reduced the overall cost of hiring IT specialists . Additionally it has elevated our enterprise security by protecting employees identity and access rights across applications, sites , devices and databases

Pros

Okta sets itself apart from other tools of its kind. It was easy to easy to implement and adopt in our workspace since it is reasonably priced and rapidly integrate with our existing IT infrastructure protecting the entire enterprise stack. Okta has made it simple to manage identities and access into our devices, application and digital resources. It centralises users and their rights in a single pane which has helped streamline and optimize access management and changes . Using Multifactor Authentication, Okta makes provide an extra layer of security that makes it hard for unauthorized persons to access enterprise data and information. Onboarding new employee and users into our system has been made easy since Okta allow us to delete and add access credentials. Additionally Okta provide us with detailed reports on user behaviour and system performance. This enable us to resolve any issue and optimize systems

Cons

Okta is complete, it's functionality and reliability are five star.

GAURAV
  • Industry: Wine & Spirits
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2024

Okta - One for All

1.Okta gives freedom on their wide ranges of application on one platform.
2. Security and maintaining each individual data in one application format is the best part of Okta.
3. Simple and user-friendly dashboard helps to sorted things.
4. Variety and uniqueness of Applications Icons is likely most.

Pros

1.Different services in one platform.
2. Simple and user friendly dashboard.
3. Authentic verification with collaborated client.
4. Multiple tracking system of different applications.

Cons

1. Approval and access process for user too lengthy for new users.
2. Service provider maintenance or traffic system.

Abhishek
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/09/2024

A all in one security Service.

We are having a great journey with Okta so far once it got implemented in our workforce. Specially when managing a big volume of sensitive files, it has always been a matter of concern in terms of privacy but with Okta authentication service, it makes us worry free. We have integrated Okta with almost all the tool we use in our work and this has provided with an extra layer of security for other tools as well.

Pros

Okta comes with a bundle of tools inbuilt whihc makes this software like all in one app. It comes with more than 5000 integrations built in which makes it one of the most useful tool when it comes to security purposes. The multi factor authentication makes the security aspects even more commendable. Other good stuffs about the software is the User customised SSO portal with self service to all license holders.

Cons

There's barely any tool whihc comes closer to this software but in terms of price, Okta stands at top which makes it costly for small businesses whihc should be looked after for.

Pablo Gutierrez
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/08/2024

Clever ideas and captivating results,Okta is a must- to -have software.

Their customer service is top notch. A five star experience just as we expected.

Pros

Okta's ease of use and it's comprehensive features makes it our number one choice. Very flexible and automates workflows. Okta has been of great help to us due to it's ease of intergrations with MDM platforms for assessing devices. No other identify management tool that matches it's flexibility,go for it.

Cons

Okta does it's best and it's prices are affordable.

Gibran
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2024

Elevate your brand into new height of classiness by using Okta.

With Okta I can connect to an existing relational database. I have been fond of Okta, I will choose it over and over again.

Pros

Has very incredible features and it's ease of use is on another level. It provides strong authentication and authorization and provides the highest level of security. A very reliable and trustworthy software when it comes to delivering secure products. This is an interesting software that you ought to try.

Cons

Unfortunately no cons for Okta, it amazing.

Onur
Onur
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 02/05/2024

Okta Review

My overall experience with OKTA is very good. I think it's very useful tool for security and administrative purposes.

Pros

Okta is providing great functionality when you have multiple accounts on cloud providers or tools and need for managing from a single console.

Cons

They should improve the UI of OKTA periodically.

Nora
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 13/09/2024

Effective Identity Control and Compliance with Robust Security

Okta has surely upgraded our identity management by a notch with their product, which integrates well and really provides proactive customer support. Despite initial setup challenges, it proves to be the winner for legal professionals who seek success in both security and compliance. It does instill confidence that one's data is secure and allows our team to be productive and compliant.

Pros

I really like the granular control over user permissions that Okta gives us; it makes all the difference for data security and compliance. Integration with our legal technology stack has really minimized workflows and audits. Advanced multi-factor authentication and single sign-on capabilities lock up the platform securely and in user-friendly ways. More impressive, Okta easily flexes towards compliance of ever-changing regulations and management of diverse application access.

Cons

More support during the onboarding phase would be helpful.

David Jonathan
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2024

My Okta Review as a daily user

Good, using it for work where we can access multiple apps

Pros

Can use multiple application for OKTA, has good security

Cons

the required changing of password every 3 months

Quishea
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/11/2023

Great for MultiFactor Authenication!! I love it!!

Pros

Okta has been a game-changer for me, and here's why. First off, the "Multiple Authentication Methods" feature is a lifesaver. I can choose how I want to prove I'm me—whether it's a traditional password, a quick PIN, or even my fingerprint. It's like having a personalized security menu, and it makes me feel in control of my account's safety.

The convenience doesn't stop there. Okta's single sign-on (SSO) is a time-saver. I log in once, and it's like having a magic key that opens all my authorized doors. No more juggling a bunch of different passwords.

Plus, the security is top-notch. The platform is proactive with its threat detection, and with the "Multiple Authentication Methods," I feel confident that my accounts are locked down tight. Okta has definitely made my online life easier and more secure.

Cons

While Okta has a lot of perks, there are a couple of things that bug me a bit. Firstly, the learning curve was a tad steep for me. Figuring out all the features and settings took some time, and I felt a bit overwhelmed initially.

Another thing is that the platform can get a bit pricey, especially if you need all the advanced features. For smaller budgets, this might be a concern.

Also, sometimes the push notifications for authentication can be a bit too frequent, making me feel like I'm confirming my identity more often than necessary. It's a minor annoyance but worth mentioning.

Despite these quirks, Okta's security features and convenience still make it a solid choice for me.

Fabrizio
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/08/2024

Excellent IDP, long list of integrations and compatibility.

Very solid IDP, friendly towards other platforms and is capable of using the most advanced security features out there.

Pros

Seamless integration with a wide variety of services, easy to install and setup in mobile devices.

Cons

Setting up SCIM may be difficult for beginners, but it just takes a little effort and time, the tool is worth it

Lizandro
Lizandro
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/11/2023

Time saving and efficient

Pros

The easiness of just signing in with the single sign on function. Saving you time and still making sure the information was secure.

Cons

I did not encounter any problems with the software. No cons to mention at alll.

Alfazar
  • Industry: Business Supplies & Equipment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2023

The experience that i had in okta

I don't have any problem using this okta and i will highly recommend this

Pros

All feature was very nice and awesome you can feel that this is perfect for you its very easy to understand

Cons

There is no missing because for me its easy to navigate and use also very detailed when it comes to information

Cole
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 08/01/2024

Shopify Support - Using Okta to login

Pros

The ability to see and login instantly to any app within Okta. Makes logging in for a day of remote working easy without having to log in separately to each app

Cons

The lack of ability to utilize it on mobile in order to log in and access work related apps. Only able to access certain apps outside of Okta login

casey
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/01/2024

OKTA user review

It is a great experience that stores all of my apps in one place and allows me to access each app with 1 password instead of having to remember multiple passwords.

Pros

It is user friendly and has all of your apps in one place readily available for you to access at anytime

Cons

constantly having to sign in to the program

866 reviews