WatchGuard AuthPoint Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About WatchGuard AuthPoint

It takes only one compromised credential to damage or even disable an organization seriously. Identity security needs to be the first line of defense against cyberattacks. AuthPoint Identity Security provides the security you...

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Feature ratings

Value for Money
4.3
Functionality
4.6
Ease of Use
4.7
Customer Support
4.6

Browse WatchGuard AuthPoint Reviews

87 of 87 reviews
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Scott
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2023

Great Security for Remote Access on VPN

When Covid hit we moved all out staff to remote work. We were able to set up MFA in under 1 day to increase security of connections to office network resources in a short time and feel almost as secure as we were when staff worked in -office. Watchguard MFA was an integral part of a comprehensive security approach

Pros

Very simple management, and the mobile app was simple use for our staff. The mobile app was compatible with almost all 2FA /MFA supporting websites as staff were able to extend security to unrelated sites used by the company that they visited.

Cons

Deeper integration with 3rd part tools. I would like to use for MFA for desktop logins

Nikki
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 22/07/2024

Simple to use and administrate

Pros

It is simple to set up, use and administrate to other users. I can count on it to work and in the few instances where working with end users where it stopped working, a simple reboot always kicks it back into gear. I feel like my logins are safe with WatchGuard Authpoing

Cons

Initially, upon setting up the app, some end users are confused by the moving line but once explained it is no problem.

Peter
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
2

2
Reviewed on 17/04/2024

Clunky, but works.

Middling. It works, but not great. I'm used to the seamless experience of Microsoft Authenticator and this is a few years behind it.

Pros

It integrates with AD and our Fireboxes, so the ecosystem support is decent.

Cons

Push notifications for VPN MFA are unreliable.

Top WatchGuard AuthPoint Alternatives

Microsoft Authenticator

Google Authenticator

Nathan
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/09/2024

It does what it's intended to do.

It's limited but works well for mobile VPN users which is what we typically use it for.

Pros

Authpoint is easy and integrates with multiple platforms. I would recommend it for third party MFA requirements above others.

Cons

It's not the most intuitive to configure.

Tammy
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2024

Watchguard for safer computers

Watchguard is an easy to use and reliable form or 2 factor authentication. When you have sensitive data to care for, Watchguard is a great option.

Pros

I like that firm can feel confident that only the person assigned that device is allowed to access that device, even if their password is compromised.

Cons

There is nothing that I do not like about Watchguard. It is easy to use and very reliable.

Javier
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/08/2024

Review of AuthPoint

Great. Responsive when needed help, no issues.

Pros

Easy to use and install into my environment

Cons

Nothing, I have not ran into any issues.

Mehmet
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 08/03/2024

AuthPoint MFA and LogonApp

We use it for PC login and VPN connection. It provides the highest level of protection with the necessary security measures taken.

Pros

Being able to log in with just the notification confirmation after entering the password provides great convenience.

Cons

When there is a problem accessing the global system, even turning on the computer becomes difficult.

Anthony
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/03/2024

Keeping the Server Safe

Great. Easy. Does what it says it will and is consistent.

Pros

Easy to use and works like is promised. Grateful for the multi-factor and how easy it is to use.

Cons

Nothing here to dislike. Simple and works - what more could you want?

Diogo
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

Good Product

Pros

An indispensable tool for any company in terms of security and authentication.

Cons

Maybe the data migration could be easier to do when we change devices.

Roshan
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/04/2024

AuthPoint Rulmeca

Pros

I love how quick and easy it is to set up and sync with AD.

Cons

Not clear instructions online to guide through the process

Ber
  • Industry: Museums & Institutions
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/10/2023

AuthPoint Review

The AuthPoint gives us another layer of security.

Pros

The app is an important element of the approval process for AuthPoint. In addition, it's important to be able to allow those that needed access through the WatchGuard Cloud.

Cons

I wish the licensing aspect of the WatchGuard could be easier to understand and easier to manage. After rolling out WatcHguard Authpoint, it stopped working for some users because of licensing issues therefore we had to get additional licenses.

bob
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 12/02/2024

Great product for MFA

Pros

Great product for MFA and cyber security insurance regulations. Great product to make sure your VPN only lets connect the ones that need connecting.

Cons

It's easy for a tech person to set up however someone who doesn't have tech skills tends to have a harder time.

Hasan
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 18/03/2024

MFA for Authpoint

I am happy to use it other than installation.

Pros

It offers practical use as long as there are no problems with the internet. When there is no internet, it is necessary to scan QR from the phone.

Cons

The installation seemed very complicated to me, but our IT guy friend helped us.

Mauricio
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 20/09/2023

A easy way to secure your team

We use Authopoint everyday and it works perfectly with our users and in all our systems.

Pros

Whatchguard Authopoint allow us to be confident when all our users login in our systems anywhere of the planet.

Cons

One issue in Watchguard servers creates a big issue for us, but it was just happening once in 3+ years

Jorge
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2024

Very good MFA tool

Pros

How well the tool and the mobile application work.

Cons

Nothing in particular, but if I have to contribute something to improve even more the simplicity of implementation.

Manny
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 07/11/2023

Authpoint for MFA

All in all, the solution does its job that is required for an MFA solution and it performs pretty well

Pros

Ease of use and implementations. It has all the features and functions I was looking for in a MFA solution. Offline MFA.

Cons

Authpoint freezes during login at times and requires a reboot

James
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 02/05/2024

Authpoint MFA usage

Pros

Authpoint was easy to setup, the app was very simple for the users to get to grips with.

Cons

I found the admin interface a little cumbersome having to switch between companies but this was a minor issue.

Harun
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/09/2023

AuthPoint MFA Easyful

Pros

Easy login, automatic push notification when you enter your password is very useful.

Cons

sometimes it doesn't work properly. It is necessary to connect to the internet.

Fatih
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 14/09/2023

AuthPoint MFA Talented

We are generally satisfied. performs its service.

Pros

Easy to use after installation.Push notification is very useful.

Cons

By its nature, initial setup is not easy.

John
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/04/2023

Using AuthPoint beyond WatchGuard products

I've deployed AuthPoint for WatchGuard mobile VPN client, as well as for OpenVPN to a pfSense firewall, and have used it to secure Windows Login. When configuring for the pfSense, there were issues that involved digging through several logs for all the services involved in getting it to work (AuthPoint Cloud, AuthPoint Gateway, Microsoft Network Policy Server, Active Directory and pfSense)

Pros

- support for a wide array of products, including MFA for Windows Login- Cloud based management- Different policies for geolocation (geofencing and geokinetics), network location, time scheduling

Cons

- per-user cost involved to use and if only using for mobile VPN, may not be worthwhile as there are "free" solutions available (ie. Microsoft Authenticator)- when using for 3rd party services, there can be a lot of troubleshooting involved amongst many services

Guillaume
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/08/2023

Good product

Pros

simple, intuitive, easy to use and handle

Cons

no compatible with O365 (users cloud managed)

Thomas
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/06/2023

Review on mostly CLIENT usage of Authpoint

4 out of 5 starts. Mostly great, especially after it is setup.

Pros

Once it is setup it is very easy to use, even very non technical clients use it on a daily basis

Cons

the initial setup is sometimes a pain, the user creation can be off by one letter in AD, and the only way to know is if you go into admin logs on Authpoint to find out

Brad
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2023

This product is amazingly reliable!

Pros

Ease of setup, use, and deployment. I can teach anyone to use it in less than 5 minutes.

Cons

I don't have any complaints with this product.

Nick
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/05/2023

Authpoint

great product and great support, would definelty recommend this product.

Pros

Simple to deploy and simple to administer, great product. It was easy for the staff use and this was a key feature

Cons

that you need to be prompted for the push notifactions, i would like to see this be changed to automatic

Matthew
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 15/07/2021

MFA with WatchGuard AuthPoint

Pros

We use the WatchGuard AuthPoint to protect and secure all of our remote staff that need to connect over both Ikv2 and Open VPN, implementation and roll-out were seamless and easy for all of our staff to start using.

Cons

It would be nice to be able to also use the app for SSO with O365 to allow our users to have one app for all their MFA requirments

87 reviews